Indesign CS6 - Relinking issues

Anybody had the same problem.
Indesign CS6 not recognising links of the same name. Also when hitting the skip button, it now closes the window instead of going onto next image (Link)?
Was never a problem in CS4
Please help

The issues you are having can be caused by driver conflicts on the Operating system. If windows * installed the drivers automatically, it may be the wrong drivers. If they were installed from the disc, they may be outdated for Windows 8.
Please take the following steps.
1. If printer is connected by usb, disconnect the usb cable from the computer. If printer is connected on network, turn printer off.
2. Click start then click "Devices and Printers".
3. Right click on printer icon and click "Remove Device"
4. After icon is gone, single left click on Microsoft Document writer and then click Print server Properties at top of page.
5. Click on the drivers tab at the top of that window. Select anything that says "Oki" and select remove. Then select remove driver and driver package.
The driver package may not remove but it's ok as long as the driver is successfully removed.
6. Go to okidata.com and click on "Support" at top of page. In the grey area, select download a driver.
7. Next to select technology, click the dropdown window and select multifunctional product.
8. Another dropdown window will appear. Select the MC860MFP.
9. You will see three boxes. The center one will be titled "Find a Driver". Select Windows 7 X64 edition.
10. Select English MC860nMFP Series 64 Bit PS Driver for Windows (This will be the fifth option down.)
11. In the Driver Download Info box to the right, click the blu underlined file titled MC860Win7x64PS_ENU130.exe
12. Follow the installation instructions.

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When i export to pdf. regardless of quality instead of being saved as a pdf it is being sent to Photoshop which then saves the file as a psd...
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ExportPDF is a subscription service for exporting PDF files into Word and Excel, from Adobe Reader. I suspect you need the InDesign forum, as InDesign is the product here.

Indesign CS6 Printing Issues

Having looked at the forums and found Adobe support less than helpful I am hopping that the comunite will be able to help me out on these frustrating issues.
We are having a number of issues while trying to print from InDesign CS6 to our OKI C830 printer
Our setup:
OS: Windows 8 64bit
InDesign CS6 Version: 8.0.1
Printer drivers: PS: 1.2.0.0 & PLC: 1.0.7.0/1.1.7
Printer: Oki C830 /256mb RAM / V1.16
Issues while printing from InDesign:
Printing multiple pages causes an error - undefined offending command stack error
After printing the first page successfully we get the error above.
I implemented the fix outlined in the following link: http://forums.adobe.com/message/2878922#2878922Changed the print option from Binary to ASCII – this helped in so much that we could then print one or two pages as needed.
Booklet printing – When trying to print a booklet it seems that the spread is not understood by the printer Try to print a booklet from ID 6 the pages are printed at random onto a single A4/3 sheet of paper.
As a work around we are fourced to create the document in ID CS6 and then expoort it to ID CS4 for printing.
Also as a side note I have tried printing to our old HP printers and they work fine. Also this issue was present on Windows 7x32 as well.
Thanks in advance for any help provided.
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The issues you are having can be caused by driver conflicts on the Operating system. If windows * installed the drivers automatically, it may be the wrong drivers. If they were installed from the disc, they may be outdated for Windows 8.
Please take the following steps.
1. If printer is connected by usb, disconnect the usb cable from the computer. If printer is connected on network, turn printer off.
2. Click start then click "Devices and Printers".
3. Right click on printer icon and click "Remove Device"
4. After icon is gone, single left click on Microsoft Document writer and then click Print server Properties at top of page.
5. Click on the drivers tab at the top of that window. Select anything that says "Oki" and select remove. Then select remove driver and driver package.
The driver package may not remove but it's ok as long as the driver is successfully removed.
6. Go to okidata.com and click on "Support" at top of page. In the grey area, select download a driver.
7. Next to select technology, click the dropdown window and select multifunctional product.
8. Another dropdown window will appear. Select the MC860MFP.
9. You will see three boxes. The center one will be titled "Find a Driver". Select Windows 7 X64 edition.
10. Select English MC860nMFP Series 64 Bit PS Driver for Windows (This will be the fifth option down.)
11. In the Driver Download Info box to the right, click the blu underlined file titled MC860Win7x64PS_ENU130.exe
12. Follow the installation instructions.

Adobe Indesign CS6 Fonts issue

Dear Support,
We have performed a re-installation of Windows 7 Professional 64 bit.
We also had to re-install Microsoft Office Home and Business 2010 as well as Adobe Indesign CS6 and Photoshop CS6.
We have installed all Windows Updates and all Adobe updates.
The problem we are experiencing is that Arial Narrow is detected by Indesign as a seperate font and not a family font.
This in turn is causing issues as we cannot select Arial Narrow Bold, Arial Narrow Bold Italic and Arial Narrow Italic.
The version of the font is 2.37.
I have read on previous posts that there are issues with font version 2.35 which is installed with Microsoft Office 2007 and there is a hotfix on Microsoft's website.
We cannot use this as stated above we use Microsoft Office Home and Business 2010.
Please inform if there is a hotfix to run from Adobe's Website or from Microsoft to resolve the above issue.
All assistance is much appreciated.
Kindest Regards.

Moving to Indesign forum.
Regards,
Romit Sinha

Indesign CS6 display issues on macbook retina

Hi
Can anybody help? I have recently got indesign cs6 for my macbook pro retina and to my horror discovered it is not capable of displaying properly on the reitna. I also understand there is no quick fix for this, in fact it wont be fixed. So the display is pixilated, does anybody know whether or not plugging the mac into a non retina display monitor will overcome this issue or is it the way the retina reads the software? Basically will it still look pixilated on a monitor? Please help me

that's why i am asking, i'm not tech savvy (cleary) but i wondered if it was the screen on the mac or the way the mac manages the software. It sounds like a silly question (to you) but i thought a seperate monitor that isnt HiRes may display it better or does a monitor just replicate the screen of the mac....see this is how little i know!

Yosemite & NEW install of InDesign CS6 - any issues?

I have Yosemite installed on my 2010 MacBook Pro. My boss wants me to purchase InDesign CS6 as a new installation. (I have not ever had any version of InDesign installed on my Mac.) I would prefer InDesign CC, but he won't go for it.
I have seen a few issues where people who have already installed versions of InDesign CS6 have problems with it after installing Yosemite.
Since mine would be a NEW installation of InDesign CS6 on a Mac running Yosemite, I wonder if there are any known issues.
I don't want to purchase the software and then run into problems.
(I am not having any problems with already installed versions of Photoshop CS6 and Dreamweaver CS6 and Yosemite.)

Nonsense, you DON'T loose access to your files, you can't edit them without having the appropriate version, but all output like PDF, JPG, etc. is accessible. No workaround is needed as you suggest.
With your argumentation you will loose your files also, when you have to update your OS as CS6 will not run forever. Only CS6 versions.
Have a look into this discussion: Re: Just subscribed to InDesign CSS - problem: how can I open old Pagemaker 5 and 6 Files? when it comes to "eternal life" of CS6.
Adobe is not allone with its subscription model. MS introduced several Years ago MS Office365 which will sooner or later the only method to get MS Office (as an official MS Instructor told in a public forum not long ago in Germany). The problem is, that today's OS are changing very fast and it is—contrary to 10 or 12 Years ago—it becomes more and more impossible to make software so, that it will be compatible more than 4 Years, and this period is decreasing rapidly.
Another thing is, both, Adobe and Microsoft make it more easier to change OS without additional cost. In former times you was sticked with the OS you had. Mobile OS applications are only accessible with subscriptions. Adobe has a lot of them and some important companions to InDesign will come, or with MS Office: you can install their software only with Office365 and not with the permanent versions. File mobility becomes more and more important.

InDesign CS6 installation issue

We used the Adobe Download Manager to get a trial of InDesign CS6.
After the download completed the user was prompted to restart the computer.
We rebooted the system the Adobe Download Manager did not start again but we found the folder where the bits were saved and have tried to run the Set-up.exe from there.
We can launch the Set-up.exe using Run As Administrator but nothing happens.\
The process consumes approx 8 MB of RAM and does not provide a visible window to open or bring to the foreground.
What steps are needed to install this trial?
No instructions are included in the folder where the download was saved.

Are you using the Adobe Download Assistant to download the software or the Adobe Application Manager? Assuming the install files downloaded properly you can review any errors which occured when you invoked the installer by following the steps listed at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Indesign CS6 Font issue after saving

I have had this issue come up about about 4 times since I have been running CS6.
When I open a customers document everything is fine no errors. I save it the same way I do the rest of the 30 jobs a day. When I re open the fonts will not load. If I open the customers document again it is fine and all fonts work, this cause problems because all of th changes that have been done need to be redone, because the only way I have found to fix this is to save over it with a new copy of the customers files.
I am running CS^ creative suite on a intel 27" iMac OS 10.7.3
The file is being saved to a prinergy job server not sure what version of server software that is running. We have at least 30 jobs sometimes over 45 indesign jobs a day getting processed and it only seems to be a couple. I tried restarting indesign then the computer but no luck. If I have my troubled document open and the find font window open it shows that there are fonts not available, I then open the customers document and everythign is fine. With both documents open at the same time I can toggle between them and see the fonts are there for 1 but not the other.
Any help would be greatly appreciated.

Are you working with a Packaged file? If so, the problem is probably that youare moving the file out of the directory that holds the Document Fonts folder that is part of the package, or saving with a new name.

InDesign CS6 PDF Issue: Unsearchable PDF document

Hello all,
I have an issue that I've exhausted with days of Google searches. I have a text catalog created with ID CS6. Sections were PDF documents given to me from our engineering department. The book was created, exported and all went well until I found out that when I try to copy and paste the text into Microsoft Word or Note Pad, I get a lot of small boxes in place of the letters. When I try to search the text in Adobe Reader, I can't find words which I can see are there.
This is the first catalog I've created in CS6. Previous catalogs created in the exact same manner in CS4 & CS2 do not have this issue. I thought it could have been the infamous Arial Narrow font issue and researched that to death.
Any ideas would be most helpful. This is a 1300 page catalog that customers cannot search.

1. LAUNCH Adobe Acrobat
2. Using the File menu, OPEN the corrupted document. (I don't know what to do if you're not even able to open the file. Sorry!)
3. (VERIFY that Acrobat can't search the document, in case you haven't done so, just to avoid unnecessary work.)
4. EXPORT: Once the document is open, use the File menu again, and choose EXPORT / IMAGE / PNG. Your corrupted pdf will be saved as a series of images with the file extension ".png", one for each page of the pdf document. Don't worry, they will be numbered automatically by Acrobat, and they aren't terribly large. My document was 200 pages long, so I got 200 little image files in .png format. The export may take a couple of minutes. You won't get any further signals from Adobe to tell you it's done--just go look in the directory that contains the original and see if it made png files with names like:
chemistryBook_Page_001.png
chemistryBook_Page_002.png
5. COLLECT: Once you have the image files, collect them all by cut and paste into their own directory.
6. OCR: Under the Document menu, choose OCR TEXT RECOGNITION / RECOGNIZE TEXT IN MULTIPLE FILES USING OCR
7. ADD FILES: You will be shown a dialog box with the title "Paper Capture Multiple Files" with the subtitle "Run OCR on a set of images. There is a button that says "Add Files". Click this button, choose ADD FOLDERS, and browse to the folder that contains your png files. Highlight that file, click OK. The files will then appear within this dialog box. Make sure that the files are in the proper order, or you will be sad. Click OK.
8. CHOOSE OUTPUT OPTIONS: Now you will get a dialog box entitled "Output Options". You have several choices to make here:
TARGET FOLDER: Click "Specific Folder", then Browse to your folder full of images, click "Make New Folder", name the folder (something like "CHEMISTRYBOOKIMAGEFILES" so you can find it easily and know what is in it, click OK.
FILE NAMING: Click "Keep Original File Names". This will preserve Acrobat's automatic numbering of your files--you will need that to get the page ordering right! UNcheck "Overwrite existing files" just to avoid a terrible mishap, unless you are very pressed for disc space or unless this is your 5th time attempting to follow these instructions and you've already got 'way too many duplicates of the output files. If you have the disc space, just make new empty folder for your 6th try.
OUTPUT FORMAT: Select "Save File(s) as Adobe PDF. Click OK.
Now wait for Adobe to execute optical character recognition on the image files. Its output will be one little pdf file for each little image file that it OCR's.
9. COLLATE THE FILES INTO ONE: Under the File menu, select COMBINE / MERGE FILES INTO A SINGLE PDF. This step is optional; maybe you wanted a bunch of little files, or maybe you wanted to divide your enormous original document into 2 or 3 more manageable documents. To divide the file, just make a separate directory for the png files you want in each smaller final document, and repeat steps 6 through 9 for each directory. BE CAREFUL WITH NAMING! Make sure you choose a unique name, because if you got something wrong, you will want to be able to go back to your original corrupted pdf and try again. If your original is named "CHEMISTRY.PDF", please remember to name this new file something like "CHEMISTRY-FIXED.PDF".
If you really despise pdf, you can try using different output formats in Step 8. I do hate pdf, but I chose pdf for two reasons: one is that I had more confidence that that pdf would retain important features like charts and graphs and labeled photos in my document. The other is that I was so so so so SO tired of doing all this pdf crap instead of the chemistry work that I'd gotten the ebook to help me with that I didn't want to do anything fancy with file formats at this point. Let me know if you try output to rtf or ascii and get good results.
10. TEST: Open the merged document(s) in all of the pdf readers and web browsers you will want to use with it, and try searching with it. Use your file browser and try to search for text in the directory with a word you know the file contains. Searchable? Good job, you're done, cheers!
Not searchable? Oh noes! Check that you opened the correct document (maybe you opened the original by mistake). Try the entire process again. If that doesn't help, try the entire process again, but output to plain text this time. My apologies, but, being a complete newbie myself, I have no further advice on this topic.
NB! My output PDF is of rather low quality. It looks like it was literally scanned from a 10th-iteration paper copy. Don't know how to fix that, after the fact or somewhere in the above process. It's good enough, so I'm just dealing with the shakey blurriness. I seem to remember somewhere that I could choose a high quality output, but, again, I didn't want to do anything fancy with vectors and rostering and layers and other terms that I don't know before I verified that I could do something basic and get back to chemistry asap.

InDesign CS6 TOC Issues

I can create a simple TOC but if I implement some of the options (eg, chapter head entry style) and then save and close, I can no longer reopen the file?
Is this a known problem?

Thank you Peter. Your suggestion appears to have worked. I had created my CS6 file by placing an MS word document. That would seem to have introduced some sort of corruption. I saved my CS6 file to the CS4 option and then after closing and reopening that, I saved it as a CS6 file. I now have the same file type I started with, but I can implement TOC options without causing trouble.

Question: Error Code 4 InDesign CS6

How do I open an indesign CS6 file as a copy in attempts to retrieve the error code 4 message I am receiving? Right clicking does not give the option to open as a copy.

Adobe Indesign CS6 has issues, Adobe says not but only reaffirms with posts like this. We still have a problem here with Indesign and students opening files and getting an error code 4 or error code 5. Quit Indesign and open it again and the files are fine. If you keep trying opening and closing the files it eventually happens again with the error.
Like the lockfile gets corrupt and Indesign caches the problem or something. Not sure.
Here is a video I found showing the issue.
http://youtu.be/vYp2_QxM3wc
Here is my original posting with Adobe blaming us:
http://forums.adobe.com/thread/1168914

Having major issues with InDesign CS6

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!!

SherwoodGirl wrote:
Having major issues with InDesign CS6.
Then post your qeustion on the Adobe forums is it's their software you're having problems with:
http://www.adobeforums.com

Indesign CS6 - 8.0 on iMac 10.9.1, a few issues that may be connected, Shutting down & PDF Issues

Indesign CS6 - 8.0 on iMac 10.9.1, I have a few issues that may be connected:
1. My computer shuts down goes to a black screen then restarts on its own.
2. My InDesign will crash when I am working and there doesn't seem to be a pattern it just happens sometimes.
3. I have an InDesign file that all of a sudden now takes 30-40mins to PDF 50 pages, I think there may be an issue with fonts but I am not sure, none of the other files take this long.

Thank you so much for responding Bob, I tried to update but when I tired I get a message "Contact Administrator if you wish to apply updates on your machine, Updates have been suppressed by the administrator...". I actually have admin rights and I called in my IT guy, he could not get it to update. The Application Manager says I have all current updates. Am I suppoes to update using "AdobePatchInstaller"? Is there a manual way?

Having major issues with InDesign CS6. will upgrade fix???

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!! Just saw that ADOBE has an update for InDesign. WILL THIS FIX THE PROBLEM??

Yes, I would certainly get the latest update. That we often solve issues like these, for this is not normal. Some further tips would be quite InDesign, then to trash your InDesign preferences and then re-start InDesign (it will rebuild them again). Some further areas to look into would be:
* Corrupt Font(s) (or corrupt font caches - see below)
* Corrupt Image(s)
* Power Failures (power surges)
* Placing images via drag-and-drop from an Internet page
* Working on an InDesign file over a network or on a remote server
If all else fails, we as Markzware (I work for them) also offer a Service to fix corrupt InDesign documents. See:
http://markzware.com/support/faq/recover-bad-file-service/
Hopefully this helps you.
David Dilling of
Markzware

Help Viewer is an issue with InDesign CS6

Would anyone happen to know if the Help Viewer is an issue with InDesign CS6? Even with a manual install the Help feature launches without issues the first time and won’t launch after the second time. This is the message we are receiving on Windows 7:
“Help viewer is not installed check your internet connection and reinstall InDesign”

Anup R. wrote:
Can you try the option mentioned in 2nd para of the reply, if you are connected to internet?
You can try changing the preference "General Settings" > "Display Local Help content only" to "No" so that application launches the online help content.
-Anup.
YES! It does help.Thank you very much. I changed the setting yesterday but side tracked before I see the online content works. So in general scope, yes it takes me to the online help center, which gives me options for more "community" answers. So yes, thank you for making me look further.
However, I really was a fan of the local help that looked like and felt like the user manuals produced by Adobe, not just blogs, and more message boards. So I am still partially dismayed that I take the time to download and update the local help files, but can't use them. And wish Adobe would just fix the problem, so I can have immediate access to user manuals without having to surf all over for answers. Perhaps this is a novice thought, but I liked reading it in manual formats provided by the amnufacture of the software.
Thanks again though for the help and it will just have to get used to this method. UNLESS you can tell me good news of something else I am missing?

Indesign CS6 - Relinking issues

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