InDesign CS6 Std working and accessing ID files over WAN.

Question

Could you please share experiences Windows 7 64 bit InDesign CS6 Std opening and working with 100-120MB files over public ISP WAN using VPN?
Right now  very often we experience unresponsive screens of CS6, while nothing happens during 10 minutes and ID needs to be closed from Task manager.
Usually this is a result of some action, ID button or mouse click.
Background is, that enterprise has a central InDesign file depository, where ID files can be accessed and worked with from different countries.
While transfer speed of our local ISP is 20/10 Mbit, depository side server real life bandwidth and server access speeds are variable and unknown.
Is there some option to set up in local PC, which could improve performance over WAN?

Answer 1

I agree with Bob. For best performance, I'd recommend copying the files locally if possible. Although it's very common to work over a LAN, I beleive that Adobe's official policy is that they don't support working over a network. What this means is that if you call Adobe support with a problem, they'll have you copy the file locally. If that solves the problem, they're done. This is their way of avoiding network troubleshooting for hundreds of different types of servers.