InDesign CS6 will not retain preferences

One of my users was recently upgraded from CS5 to Design and Web Premium CS6. The first issue is that the InDesign program crashes for no apparent reason from time to time. Secondly, the InDesign program will not retain any preferences. If the program crashes and is restarted, the preferences are lost. Also, if the program is closed normally and reopened, the preferences are lost. This started happening about one month ago and prior to that, there were no problems.
I have searced the forums and internet for a solution and while I've been able to find similar issues with other users, I cannot find a resolution. Re-installaiton of the program has not produced a resolution. Can anyone assist with this frustrating problem.

I'm sorry Pete...I didn't quite get your response. Can you reboot into safe mode, disable all drivers, turn off your virus protection, uninstall the latest service pack and then reinstall it, check your fonts because bad fonts can cause problems in getting responses through.
Pete...I don't disrespect you. I DON'T EVEN KNOW YOU. I'm sure that your intentions are always legit and that you truly TRY to help people. My only issues are that I came her for help and would rather have a dozen people shrug their shoulders and say "IDUNNO" rather than getting the same old questions about drivers, service packs, virus protection, firewalls or first born male childs birthdate. While I may have been aggressive in looking for a solution....I did find your responses to be a bit patronizing and belittling. I do not disrespect you.
A different philosophy? ABSO-FREAKING-LOUTLEY!!! I'm more of a "fix the problem guy". Forget the amputation...put the poor ******* out of his misery and perform a Frankenstein ritual to bring him back to life (My analogy for a quick re-image from my deployment server). Fortunately for me, I was able to solve the issue by simply recreating a user profile.
Once again, thanks Pete for you response.

Similar Messages

INDESIGN CS6 will NOT open files!

INDESIGN CS6 at launch will NOT open ANY documents , freezes on Open. Have tried moving SING Mark II folder- did not fix problem. FYI Indesign CS5.5 is fine.
Hardware Overview:
Model Name:          iMac
Model Identifier:          iMac12,2
Processor Name:          Intel Core i7
Processor Speed:          3.4 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          8 MB
Memory:          24 GB
Boot ROM Version:          IM121.0047.B1F
SMC Version (system):          1.72f2
Serial Number (system):          DCPGW1QDDMW8
Hardware UUID:          19D82FB5-0B16-5133-990A-38E7991114DF

Please see Adobe Forums: InDesign CS5.5 Not Responding for direction on collecting and posting reports that will help diagnose the problem.

InDesign CS6 will not open

It launches for a few seconds then disappears without completing startup. The little launch screen says "calling early initializers" and "starting up service registry" before disappearing. I have tried the suggestions at http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html with no luck, including running the Adobe Support Advisor, which did not see any problems.
I have restarted the computer. I have tried opening InDesign directly from the application and also through different files. I have deleted recovery files. Not sure what else to do. And I'm on deadline for many things that require InDesign.

Please see Adobe Forums: InDesign CS5.5 Not Responding for direction on collecting and posting reports that will help diagnose the problem.

Brand new iMac. Indesign CS6 will not work at all. It will not reinstall. Tried to contact adobe and I get nowhere.

I can't reinstall from the adobe site. I get an installation failed message. I can't use the version that I transferred from my old iMac. I am missing plug-ins. Something called JBX and LILO.Indesing.Plugin. I can't find any of these on the web or on the adobe site. I've called apple they say they are third party things and can't help me. Other users have had similar issues but I can't find out how they solved them. I am in a panic. I have a ton of work to do and can't get my swell new computer to run my software. RUNNING CS6

Moving this discussion to the Downloading, Installing, Setting Up forum.
SJ1122 have you removed the migrated InDesign CS6 installation using the uninstaller located in the Applications/Utilities/Adobe Installers folder? If so then please also run the CC Cleaner tool - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html to ensure complete removal.
Adobe applications are not designed to be copied/migrated/transferred to other computers. In the future please migrate/transfer/copy your documents and settings and reinstall your Adobe Creative Applications.

InDesign CS6 will not open anymore.

Patch to 8.0.2.413 failed. Reset Preferences failed. Complete reinstall didn't work. HELP!!! I have a Feb. 11th dealine to meet.

start by deleting the files and folders in the list at Adobe Forums: InDesign crashes at startup

InDesign CS6 will not open application

I updated InDesign using patch 8.0.1, on reflection InDesign possibly was already 8.1. The application then failed to open. i tried downloading patch 8.2, but it won't work with the programme. I can't open InDesign at all, please help. Do I need to re-install the software? If so, how do I do this?

Okay I will give it a go. I am at work now, so I will do it tonight once I am home. I will get back to you tomorrow if I am still having issues.
Thanks for helping me, I really appreciate it. Alison Harvey
Graphic Designer+44 (0)7929 [email protected]
http://uk.linkedin.com/in/alisonfharvey

Having major issues with InDesign CS6. will upgrade fix???

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!! Just saw that ADOBE has an update for InDesign. WILL THIS FIX THE PROBLEM??

Yes, I would certainly get the latest update. That we often solve issues like these, for this is not normal. Some further tips would be quite InDesign, then to trash your InDesign preferences and then re-start InDesign (it will rebuild them again). Some further areas to look into would be:
* Corrupt Font(s) (or corrupt font caches - see below)
* Corrupt Image(s)
* Power Failures (power surges)
* Placing images via drag-and-drop from an Internet page
* Working on an InDesign file over a network or on a remote server
If all else fails, we as Markzware (I work for them) also offer a Service to fix corrupt InDesign documents. See:
http://markzware.com/support/faq/recover-bad-file-service/
Hopefully this helps you.
David Dilling of
Markzware

Adobe Bridge CS6 will not open

Just started trial of Adobe Photoshop CC ( CS6 and Bridge CS 6)
Photoshop downloaded ok but Bridge CS6 will not open after installation.
I have used Adobe Bridge with CS2 before but since removing CS2 and installing CS6 and Adobe Bridge 6 64Bit Adobe Bridge will not open.
Help
watchet7

CS2 seems to conflict with CS6. One user found this to work. AppData is a hidden folder in case you try this.
I finally got it to launch via instructions from another web page. In my case, I am running Win 7 Professional 64-bit and previously loaded Photoshop and Bridge versions CS2 (along with Illustrator and InDesign CS2), which might have been part of the problem. The solution for me was to create an empty "Bridge CS2" folder in the C:\Users\[your user name]\AppData\Roaming\Adobe\. Worked like a charm.
You might have to use the Adobe Script Cleaner to get rid of traces of the CR2 files.

Indesign CS4 will not launch in Windows Vista

Indesign CS4 will not launch but all other CS4 programs will in Windows Vista, has been worked perfectly up until mid february, I have spent two weeks dealing with Adobe support, and finally I ran “Windows Installer Clean Up” and restarted as requested on phone call to adobe today, then ran “WinCS4Cleanupscript” which inform me that it was clean (or words to that effect) and restarted. Did new install of CS4, at registration I noticed that the Reg Form was pre filled and with my preferences which was a bit strange. After all that Indesign still does not launch but is running. Please can anyone help.

This is the earlier thread http://forums.adobe.com/message/2621367#2621367
I think the onus is on Rapport to sort its software to prevent it interfering with other applications, and there is a post in that thread that indicates that Rapport is both aware of the problem and is working to overcome it.
I would hope that Adobe itself would have picked up this problem by at least monitoring this forum, but other than adding it to the knowledgebase for its technical support, which I don't expect is an overnight thing to do, I can't see what else it would be expected to do.
Perhaps if anyone from Adobe is monitoring this problem they could chime in here and let us know what the position is. I strongly suspect that Trusteer may have been the reason I couldn't get InDesign to run under Windows 7, and so I rolled the whole shooting match back to XP. I am planning to reinstall W7 with the knowledge that I may have to toggle Trusteer on and off to run InDesign, but it would be helpful to have some assurance from either party that a fix is on its way.
In the previous thread the Rapport response implied there was reference to the problem on its FAQ page. If there is I can't find it.
k

Safari v7.1.2 will not retain any customization

Safari v7.1.2 on Mavericks 10.9.5 will not retain any customization after quitting app and then re-opening. Anyone else having this problem? Any solutions?

Go step by step and test.
1. Power off the router. Unplug it from the wall. Wait a while.
    Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
    Restart the computer.
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204
2. Delete Caches.db
    Close all windows and quit all applications.
    Hold "option" key down and click "Go" menu in the Finder menu bar.
    Select "Library" from the dropdown.
    Library > Caches > com.apple.Safari > Caches.db
    Right click the Caches.db file and select "Move To Trash.
    Close windows and relaunch Safari.
3. Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
    Develop menu will appear in the Safari menu bar.
    Click Develop and select "Empty Caches" from the dropdown.
4. Delete Cookies
    Safari > Preferences > Privacy > Cookies and other website data:
    Click “Remove All Website Data”.
5. Safari > Preferences > Extensions
    Turn off Extensions if any and launch Safari again to test.
    Turn on those one by one and test.

Hello, Indesign 6 will not allow me to save and close my file

Hello, Indesign 6 will not allow me to save and close my file

Try exporting to .idml. If that works, openthe .idml and save as a new .indd.
If it doesn't work, force quit ID and then restart. Auto-recovery should kick in and reopen the file at about the last state, then try again.

How can i download InDesign CS6 and not CC from your website?

how can i download InDesign CS6 and not CC from your website?

Are you a cloud subscriber, or are you looking for a perpetual license or trial version?

Since I upgraded to ISo6 my iPhone 4s will not retain Wifi passwords

Hello
I'm hope that someone can help as this problem is driving me NUTS.
Since I upgraded both my Iphone 4s and Ipad 3 to ISO6. I've had nothing but problems with Wi-Fi access, inititally neither machine would remember the home networks (or any others) then suddenly the IPad3 fixed itself but still my Iphone 4s will not retain the password.
It was always able without any problems to retain the passwords for any Wi-Fi networks before the upgrade - but no more.
I've tried pretty much everything that I read about from a reboot, resetting the wifi setting, resetting all settings, a factory reset and a restore - nothing helps! The iphone connects to the network no problem - but if you go out or if the phone locks and more than 30 minutes goes by - it'll have forgotten the networks and will require that you reenter the password. Which is getting more than annoying.
Given what I've tried I'm thinking that the software somehow got screwed up a little when it installed and I need to completely reinstall the ISO. I also noticed the personnel hotspot is missing!
Any help really appreciated as it's driving me crasy.
Richard.

I read someone said you can tap on "other" when selecting which wifi you connect to and then entering the exact wifi name of the network you wish to join and the password and then joining that network allowed the password to be saved. Also with iOS 6 the minimum length of the password needs to be 8 characters. Maybe you password on your router is less than 8 characters long

Adobe Photoshop CS6 will not install on my Mac.

Adobe Photoshop CS6 will not install on my Mac. Adobe Application Manager is seeing the Beta version of Photoshop CS6 on my machine.
I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. Sadly,
I am still getting the following error:
Photoshop CS6 Installation Failed
A beta version of this product exists on the computer. Please quit and uninstall that version before continuing.
I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. I am now stuck!
Any help would be appreciated.
Cheers,
Richard

This is the instruction to remove PS CS6 beta
http://forums.adobe.com/message/4361731
It's strange that you ran the cleaner tool and still didn't worked
you can try to login to Root user account and then run the cleaner tool , and then check.

Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

We are pleased to announce the Adobe Camera Raw 8.7 RC is now live on Labs! See the links below.
Technology pages:
CC - http://labs.adobe.com/technologies/cameraraw8-7-cc/
CS6 - http://labs.adobe.com/technologies/cameraraw8-7/
Download pages:
CC - http://labs.adobe.com/downloads/cameraraw8-7-cc.html
CS6 - http://labs.adobe.com/downloads/cameraraw8-7.html

InDesign CS6 will not retain preferences

Similar Messages

Maybe you are looking for