Indesign Cs6 won't export to pdf
I am publishing a book and every time I try to upload it to a pdf it says:
"Cannot save to file because it is in use by one or more background tasks. I have read a few other forums but I could not figure out how to fix mine. It is adobe Indesign cs6.
I need help asap, I am supposed to send to the printer Monday.
Windows > Utilities >Background Tasks will show you what task is using the file.
Exporting as PDF is itself a background task.
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InDesign CS5 won't export to PDF
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Indesign CS6 crashes on export to PDF
This has happened to me several times in the past few months and it always seems to be related to an image file -- either an eps or pdf file that's in the document. Once I replace or remove the image, the PDF exporter works. The problem is that I cannot always replace or remove the offending image. I've contacted Adobe regarding this issue and sent them the files that caused the problem and they found no fault with either image. So why does this keep happening?
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Here is the crash report for the latest problem: http://pastebin.com/zLQG7GE1Hi, and thanksfor your help. I have tried deleting the font cache using onyx.. Is there a difference between the files onyx deletes and the ones font explorer can access? Anyhow, that had not helped, but safe starting the mac did.. Indesign would export to pdf without crashing.
Now I have tried to figure out what is causing the problem by force quitting process using the activity monitor. And I am struggeling to find the culprit. It still crashes even after turning off almost everything I can find. I have attached the full list of my current processes.. Anything stick out to you?
To answer the other questions, I have no plugins installed in indesign, and I use no font manager. I have use indesign without incident since june 2009, and it kindof just happened overnight, no new software or font was installed that I can recall, but also to be honest I cannot remeber when I last exported to pdf, so I cannot rule it out either, but I am hopeful that I can get to the bottom of this with your help.
Thank you both so much for your help.. My hair thanks you. As does everyone around me.. :-) -
InDesign CS6 crash with export to PDF
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Hello!
Can anybody help me? My indesign crashes everytime I export an pdf, I'm copying a bit of the crash report below. Please advise.
Process: Adobe InDesign CS6 [812]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.0.370 (8000)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign CS6 [812]
User ID: 501
Date/Time: 2015-04-28 13:02:31.955 +0100
OS Version: Mac OS X 10.10.3 (14D136)
Report Version: 11
Anonymous UUID: E4599E86-F0CA-EEBC-5A59-BF160AA10CD3
Sleep/Wake UUID: 8016EA14-F0E9-4AB4-9F01-FF23C9CE32A7
Time Awake Since Boot: 10000 seconds
Time Since Wake: 5500 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
VM Regions Near 0x20:
-->
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Application Specific Information:
objc_msgSend() selector name: setScrollViewRefForCarbonApps:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x99cc60a7 objc_msgSend + 23
1 com.apple.HIToolbox 0x997c25a4 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
2 com.apple.HIToolbox 0x99600681 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291
3 com.apple.HIToolbox 0x995ff65c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
4 com.apple.HIToolbox 0x99613f25 SendEventToEventTarget + 88
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InDesign crashes when i export a pdf, overprint preview and package
I am using CS6 on a MacBook Pro. I have version 10.8.5.
I am working on a manual (original file not created by me).
I was trying to pacakge all the files together but it kept crashing. I do not see the blank window some people have been seeing when this happens. I only get the window about letting Apple know about the problem and submitting the problem to Adobe.
Under Preflight all systems are fine, I have the green light.
I checked that paragraph styles, character styles and master pages did not have fonts missing.
I went through all files and noticed some eps's did not have fonts converted to outlines so I made them outlines and relinked them.
I also changed all RGB to CMYK.
I converted the file to an IDML, reopened InDesign. I also resaved the file to a different name.
These did not seem to help unfortunately.
If there is no visible problem, what can one do? At this point I am trying to pdf one page at a time to see if I can pinpoint as to where the issues lies.
InDesign also crashes when exporting a .pdf and when I try to run an overprint preview. So strange..Well I don't get why this would have been the problem, but I removed the logo that was on the cover and on the back. Since the logo was all vector, I copied it and pasted it into InDesign (so no links). This allowed me to create a .pdf and to package. This logo has been used several times over and over so not sure why this was part of the issue..
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I have a special cmyk mix for a bcard in Indesign. When I export the pdf the cmyk mix has changed Just started today 1.13.15 Running Yosemite 10.10.1 Any help on what to look for would be greatly appreciated.
Thank you Peter. Someone else must have been on my computer because I do not change the settings. You pointed me in the right direction.
Thanks again.
Patrick -
Adobe InDesign CS5 needs plugs ins, but how? Adobe InDesign CS6 won't open says OS problem. Adobe upgrade site crashes on me.
You might ask in InDesign to learn how to install plugins
>says OS problem
What IS your operating system, and which exact version?
Is the link below where you are starting for upgrades?
All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/ -
InDesign CS6 won't open some files. No error message, simply returns to previous 'Open...' view. I've tried restarting, rebooting, resetting my InDesign preferences and re-unzipping the original zip file. I can still open previously worked on files, though. (Even in the second folder of unzipped files, it's the same files that I can and cannot open.) Any ideas? InDesign
EditingErin wrote:
Ooh – I just had another look to check that they are CS6 files. The are, but each file size is 0 bytes – think that may be the problem! Thanks again both for responding so quickly. :-)
That sounds like you have the resource fork for a Mac-generated .indd file. Check to see if there is another file with the same name but a real file size in the zip archive. I suspect the "real" file (the data fork) is being unzipped first, then the resource fork is overwriting without warning and you could solve it by extract9ng the files manually. -
Indesign CS6 won't load on my right hand monitor
Indesign CS6 won't load on my right hand monitor
Joining the discussion... [running CS6 on Windows8; dual screen 23"; 1920 x 1080 (NVIDIA GeForce 9600GT card; DVI, HDMI)]
I have had the same problem. Each of the panels (pages, layers etc.) would not work with the mouse/pointer... if I clicked in a panel, I could tab/shift tab through each component in the panel, use the arrow keys to make changes, but the mouse/pointer was not active.
After extreme frustration... The following appears to solve the issue.
Solution: Open Indesign CS6, set up screen positions for the panels as required, save the workspace (Window/Workspace/New Workspace...).
Sorry... this appeared to worked... but I have dicovered that it only works for a short period then this problem seems to rear it ugly head again and all panels are intermitent in their responsiveness. Currently I have tried re-start... doesn't seem to change the problem, a shutdown and startup resets everything but the problem soon appears again. I'm searching for a solution... anyone? -
InDesign cs6 crashes when exporting objects with drop shadows to interactive PDF
I am using the trial version of InDesign CS6 on a mac OSX 10.7.4 I need to export my document as an interactive PDF. I have found that the export works fine so long as none of the objects within my document have a drop shadow. However, if I add a drop shadow to any object (text, images, or video) InDesign will crash when I try to export. I am adding the drop shadow by selecting the object and then choosing Object > Effects > Drop Shadow. Is there another method I should be using to add the shadow if I want to export to an Interactive PDF?
Hi Peter, thanks for the response. Yes, I have tried creating a new blank project and adding one text object with a drop shadow and then exporting to Interactive PDF, and I experienced the same result. I tried replacing my preferences as you suggested and found that it did not have any affect.
I continued developing my InDesign document without using any drop shadows and began to experience the same type of crashing under two more circumstances. 1. When relinking assets in my Links panel. 2. When exporting to interactive PDF with interactive objects that are being clipped (I get a warning telling me I have clipped objects before I export; when I click export I experience the same crash.) I have tried exporting the same file to a print (non-interactive) PDF and experienced no crashing.
I thought I should mention that I am using a retina display mac book pro with 16GB RAM. Could my graphics cards or the configureation of my machine be causing my issue?
Thanks so much, -
Hi everyone,
I've just upgraded to Indesign CS5. I've also downloaded the patch so that it's version 7.03.
When I try to export to pdf, I get an error that says: 1 problem was found with a background task: Failed to export an eps item on page A.
I get the same error when I try to export any file at all.
Anyone know why this is happening? It worked fine in CS4.
Appreciate any advice.Try putting a couple of random files together in a book and see if that will export. Books export to PDF in the foreground, so this should tell us if the problem is in the background task itself, or something else.
If it's happening with all files, my instinct is it is either corrupt preferences, a conflict with some other software, or a damaged instalation of ID. I think som Firefox plugins have been implicated in odd behavior in ID, and of course third party ID plugins are always suspect. Try cloing all other apps and see if it makes a difference, and deactvate any optional plugins, including any font auto-activation. If that doesn't work, the next thing I would try is Replace Your Preferences, followed by a reinstall as a last resort.
Have you ever been able to use the background export? Can you export to .idml instead? What's the OS? -
I Have a monthly mailing that I do. Each mont I open the InDesign file and update the imported PDFs, one for each side, and make a PDF. After the 2014 update, neither the new or old InDesign will export a PDF of the file. Just says it failed.
After some troubleshooting, I discovered that removing the type box in the file fixed the problem. i have lots of files with this issue, so I am looking for ideas on a fix.
I did a complete re-install do InDesign, but that didn't help.
I am running OSX 10.9 on a Mac Pro.I realize that may be ideal, but I have around 30 of these templates, just for this client, that I do monthly. And each has multiple boxes with bar codes and other VD objects.
So woos this would mean hours of work. Up until now I have had no issues Doing this over the years. -
InDesign CS6 crashing when exporting as a PDF (not font problem)
I have attempted exporting my PDF with all different kinds of settings. It's only an 8 page document. It has about 15 low res jpgs in it. I used a stock Adobe font.There are a several hyperlinks in the file but, mostly it is just text. I have no idea how to fix this. And naturally, I need it for work tomorrow. I do get one error message saying that there is overlaying text on 3 of 8 pages, but I really don't think that is something that would cause this problem. Any ideas??? Thanks!
I thought that's what that link was for...the crash report I posted to pastebin. I have never used that site before. Sorry.
Alas, I was able to get it work...after 5-6 hours of working on it. I ended up saving it as an IDML (again, the first time didn't work). It replaced all the images with gray squares, but at least I had the content. The images were the least of my worries. I recreated the entire doc (borrowed every page but page 4) to get away from whatever that was about and just redid the layout for page 4. It exported perfectly as a PDF and is now on the boss lady's desk, just in time.
Thank you all for all of your help!
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