InDesign - download not installed correctly.
I have just installed the InDesign trial on CC.
All that is visible is the left hand tool bar and the header menu.
Any clues as to how to resolve this please?
I am only semi IT literate by the way. Working on iMac.
With thanks.
Waht you are doing wrong is expecting an HP printer to work flawlessly with InDesign. Seriously. The number one contender on the list of printer manufacturers whose devices don't work well with InDesign is HP.
Exoprt your doc to PDF, then print that from Acrobat.
Similar Messages
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I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
have windows 7 ... itunes worked on my computer before ... but when I tried to download new version of itune ... I get this message ; This copy of itunes is corrupted or not installed correctly. please reinstall itunes (-42404) ... this has been happening for about two to three months now ...
Hello barbeedawg,
Thanks for using Apple Support Communities.
I'd like you to please follow the steps in the article below to first remove all instances of iTunes and its associated files, and then reinstall iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Take care,
Alex H. -
Itunes gives me an error message when I try to open. "This copy of itunes is corrupted or is not installed correctly. Please reinstall itunes (-42037) "
Howeever it says the same thing when i try to download from the app store. How do I get this reinstalled??First uninstall your copy of Itunes--http://www.tekrevue.com/tip/uninstall-itunes/ (make sure you empty crash) Then you go to the applications website and reinstall it. Dont worry about losing any of your music because thats in a separate folder. Thats it---it works.
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How can I download itunes when I get the following errors ..ituneshelper did not install correctly error 7..I .have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up.
This has been a problem for 6 weeks now, I retry when I have time and patience and use my other laptop which is also Windows 7 and runs with no problem.
Every attempt fails when all seems fine on the desktop and I try to log on to Itunes I get the errors.
Any help greatly appreciated.
billymacGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?
HI there,
I would recommend taking a look at the troubleshooting steps found in the artilce below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W -
Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution might be?
Hi, oldcrow13.
Thank you for the response. Typically this error is caused by installing an older verison of iTunes than you had prior. When you installed iTunes did you download the program directly from iTunes.com, or did you use an older copy of the program on your computer? If you used an older version or are unsure, uninstall all the components one more time and download a new copy of iTunes via the link below.
iTunes for Windows
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com
Jason H. -
When I download Photoshop CC I get everytime a message "Completed installation, some optional components are not installed correctly. (6)"
What can i do?
I have Windows 8 and i7 with gtx760
Please help mePlease send me the installer logs to [email protected] from C:\Program Files (x86)\Common Files\Adobe\Installers
The file name would be like: Adobe Photoshhop cc 2014 15.0 <Date>.log
-Pragya -
A recent update download upset my entire itunes program. Unable to use to sync iphone, ipad, etc nor run any other updates. Get runtime error message, Error 7 (windows error 1114) etc...and contact app support team. Says itunes not installed correctly, pls reinstall. tried to no avail.
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I downloaded a new version of I tunes yesterday and it did not install correctly- I cannot open I tunes, I have tried to download again, install again, repair and nothing... should I uninstall ITunes completely and reinstall fresh? what happens to my music collection, images, etc?
Hi bezoya,
Thanks for using Apple Support Communities. If iTunes is not launching after an update, I would recommend trying a thorough reinstall as described here:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Ari -
I tried to download your firefox but it would not install correctly
I have had your Firefox browser before. However, I don't have it now. I recently tried to download it but it did not install correctly. Nothing appears on the screen when I open it. What seems to be the Problem?
I like Firefox but cannot install it. Why?Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
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'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
I am trying to transfer pictures and music from my phone to my computer, and when I connect my phone, it says Device not installed correctly. I can not see my files or nothing. What can I do?
Try downloading these http://www.samsung.com/us/support/owners/product/SCH-I535MBBVZW
or searching for it here Verizon Wireless Cell Phones - Verizon Wireless Accessories | Samsung -
OK, spent about 25 frustrating hours so far this weekend doing everything recommended on numerous threads here -- uninstalling and reinstalling itunes and all Apple items. Help?
I am using Windows Vista home premium. After the last iTunes update to 12, it suddenly would not work. I followed, to a T, all instructions to uninstall all Apples software, in the correct order, reboot, download the latest iTunes, run as administrator, plug in the iPhone 5S, let the driver install, and then finish.
Along the way, I received the error that "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." I am the administrator and have privileges. (I previously followed instructions from anther thread to change the read-only privileges for Apple folders, but to no avail. I also deleted every file with the word Apple in it after I uninstalled everything.) I did a retry and then an ignore during installation of the AMD error, which I have received 10 times.
The other error I keep getting is: "iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7." I have done that 20 times.
Other frequent error: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998)."
I followed other threads suggestions to install Windows .NET versions 3.5 and 4.0. No help. I also looked for various specific Apple files in various folders for DLLs, etc. Not present. I have rebooted 50 times and tried different users on my home account as well. Nothing.
I also followed instructions to Manage my computer under "services." Under Apple Mobile Device, the setting is for "automatic." When I try to get it to "start," the error I receive is "Windows could not start the Apple Mobile Device on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion." (I followed previous thread instructions to use the CMD prompt to stop it. That caused problems because the status was then "stopped," but I was able to restart it later once I figured that out -- but with the 1053 error again.)
I think I've tried every suggestion in every thread for the four errors I keep getting (AMD failed to start; iTunesHelper Error 7; Windows error 998; and AMD Error 1053.) I am fresh out of ideas and very frustrated. I mostly want to make sure I don't lose my music and photos, which I was about to sync.
The only other thing I see that is strange on my computer (which I discovered along the way) is that I cannot receive automatic windows updates and have not had an update since 2012. My iTunes worked a month ago, so that was obviously not a show-stopper in the past, but perhaps there is a Vista update I need for iTunes 12? I have service pack 2 for Vista. I have followed all threads to try to set my windows to automatic update, but no joy there either. It checks for updates and then fails. I followed instructions and did run an installation to install windows automatic updates, but that doesn't work either. I tried 10 times. It runs and takes a while, but is never able to successfully update windows. It says "checking for updates" for a while. Then it dies. My last update was 6/19/12 (failed) and it says the most recent check was 6/22/12, but I have tried 20 times on 10/31/14 and 11/1/14.
When asked to "Install new Windows Update software" to check for updates, I have done so 10 times. It downloads and installs, but never works.
It's an old Dell desktop computer from 2006, and I'm using an iPhone 5S. I am fresh out of ideas. Anyone really smart here?
Thanks.
TristanUpon latest reboot, I also received this error message: "The application failed to initialize properly (0xc0000005). Click OK to terminate the application."
Then I got the iTunesHelper not installed correctly error again.
Then the "Windows can't check for updates" error message.
Then "Apple Push has stopped working." Then a quick DEP error message that disappeared but said something about Apple Push being closed.
I'm also getting denials of service logged by McAffee. Not sure if I'm getting a virus/attack or not.
Not sure if it's a problem with my old desktop machine, my Windows Vista updates, or iTunes, but I'm very frustrated and out of ideas to try.
Thank you for your help!
Tristan -
Hi!
So i think i closed the wrong service at some point a few weeks back (apple mobile device) but iTunes remained working after that for another week. I then updated iTunes and i get the same "Service ‘Apple Mobile Device’ (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." every time. If i click ignore, just so i can access iTunes with out syncing my iPod (touch 2nd gen) i then get 'iTunes was not installed correctly. Please re-install iTunes. Error 7 (Windows error 193)" when it has all installed. I don't understand what the problem is anymore as I have looked at other questions on the apple website, carried out the advice and it hasn't work. Any of them.
Tings I have done:
- Wiped all iTunes and Apple data from my computer (if you search for 'iTunes' or 'Apple' nothing comes up apart from applets from system code.
- Attached iPod before iTunes install and updated drivers.
- Installed iTunes as 'Run as administrator'
- Uninstalled and re-installed the software nearly 20 times now and rebooted the computer in between everytime.
Please someone help because i really need to get music on my ipod and i enjoy the ease of use of iTunes compared to spotify or Windows Media Player.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
Regarding AMDS failures there is a hint in another thread that disabling the Windows Firewall before attempting to reinstall may help, otherwise take a look at the steps outlined in this post. Re: Can't install iTunes 12.1 on Windows 7 64-bit. I know they look a little daunting, but the process of generating the logs themselves isn't that hard to do. Extracting useful information from them is still a challenge but maybe something will leap out. If you want to post the log for the failed components for me to have a look at here or in the other thread please edit out any personal information, particularly your email address, first.
tt2 -
This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes. (-42037) this is the error message i get when trying to open itunes. it wont let me download another version
First uninstall your copy of Itunes--http://www.tekrevue.com/tip/uninstall-itunes/ (make sure you empty crash) Then you go to the applications website and reinstall it. Dont worry about losing any of your music because thats in a separate folder. Thats it---it works.
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