Indesign file won't open native CS5 file, gives me "missing plug-in or being used?

I've tried to open both a CS4 and CS5 file from another designer, and it gives me a message "InDesign may not support the file format, a plug-in that supports the file may be missing, or the file may be open in another application." (which it is not) I've downloaded the update, but still no luck. Any ideas?

Are you sure it's an InDesign file? How did you get the file?
Bob

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D600 .NEF files won't open in CS5 Camera Raw?

.NEF files taken on my new Nikon D600 won't open in CS5 Bridge Camera Raw.
Error Message: The Photoshop Camera Raw plug-in did not recognise the format of one or more files."
.NEF files taken with the Nikon D90 are opening perfectly.
There must be plug-ins available - I just can't seem to find them. Can someone send a link please?
I am working on a Mac
URGENT help please - I have a whole wedding to edit!

D600 raw files only open in CS6/ACR7.3. You need to upgrade your Photoshop. http://www.adobe.com/photoshop/
An alternative is to use the free DNG Converter to convert your NEFs to DNGs and those will open in older ACR versions. Another alternative is to get Lightroom 4.3.

Flash CS4 file won't open in CS5

I have tried Adobe support with this but their response was as helpful as a hole in the head. I am hoping someone here might be able to help or seen this problem before.
I have a fla file which opens, save and compiles perfectly in Flash CS4 but when I open it in CS5 it crashes Flash with the below error report. I have tried this on multiple machines all resulting in the same error message.
I have also tried saving the file in CS4 under a new name, did a compact and save and a magic spell. Neither of which had any effect.
Any help or pointers would be appreciated.
Tom
PS: If anyone from Adobe is reading this... given you are charging a premium for Master Collection here in Australia I would have expected a little bit of help when your software doesn't work as expected. I am sorry, but that's just not good customer service.
Here the first part of the error report if it helps:
Process:         Adobe Flash CS5 [89706]
Path:            /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/MacOS/Adobe Flash CS5
Identifier:      com.adobe.flash
Version:         11.0.2.489 (11.0.2)
Code Type:       X86 (Native)
Parent Process: launchd [176]
Date/Time:       2011-06-19 12:22:47.453 +1000
OS Version:      Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report:          232933 sec
Crashes Since Last Report:           1
Per-App Interval Since Last Report: 23 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf800fe4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
Java information:
Exception type: Bus Error (0xa) at pc=00000000008c87c0
Java VM: Java HotSpot(TM) Client VM (19.1-b02-334 mixed mode macosx-x86)
Current thread (000000003a801000): JavaThread "main" [_thread_in_native, id=-1598790336, stack(00000000bf800000,00000000c0000000)]
Stack: [00000000bf800000,00000000c0000000]
Java Threads: ( => current thread )
000000003107c000 JavaThread "Code Model Worker" daemon [_thread_blocked, id=-1310355456, stack(00000000b1d59000,00000000b1e59000)]
000000003107b800 JavaThread "Code Model Worker" daemon [_thread_blocked, id=-1311412224, stack(00000000b1c57000,00000000b1d57000)]
000000003a8c1c00 JavaThread "FelixPackageAdmin" daemon [_thread_blocked, id=-1313034240, stack(00000000b1acb000,00000000b1bcb000)]
00000000698c8800 JavaThread "FelixStartLevel" daemon [_thread_blocked, id=-1314091008, stack(00000000b19c9000,00000000b1ac9000)]
0000000031072000 JavaThread "FelixDispatchQueue" [_thread_blocked, id=-1318744064, stack(00000000b1559000,00000000b1659000)]
0000000031009000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=-1320857600, stack(00000000b1355000,00000000b1455000)]
0000000031008000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=-1321914368, stack(00000000b1253000,00000000b1353000)]
0000000031007400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=-1322971136, stack(00000000b1151000,00000000b1251000)]
0000000031006400 JavaThread "Surrogate Locker Thread (CMS)" daemon [_thread_blocked, id=-1324027904, stack(00000000b104f000,00000000b114f000)]
000000003a843000 JavaThread "Finalizer" daemon [_thread_blocked, id=-1325084672, stack(00000000b0f4d000,00000000b104d000)]
000000003a842400 JavaThread "Reference Handler" daemon [_thread_blocked, id=-1326141440, stack(00000000b0e4b000,00000000b0f4b000)]
=>000000003a801000 JavaThread "main" [_thread_in_native, id=-1598790336, stack(00000000bf800000,00000000c0000000)]
Other Threads:
000000003a83f800 VMThread [stack: 00000000b0c49000,00000000b0d49000] [id=-1328246784]
000000003100a800 WatcherThread [stack: 00000000b1457000,00000000b1557000] [id=-1319800832]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
par new generation   total 14784K, used 5986K [000000005d6e0000, 000000005e6e0000, 000000005e6e0000)
eden space 13184K, 40% used [000000005d6e0000, 000000005dc097a0, 000000005e3c0000)
from space 1600K, 43% used [000000005e550000, 000000005e5ff208, 000000005e6e0000)
to   space 1600K,   0% used [000000005e3c0000, 000000005e3c0000, 000000005e550000)
concurrent mark-sweep generation total 49152K, used 0K [000000005e6e0000, 00000000616e0000, 00000000656e0000)
concurrent-mark-sweep perm gen total 12288K, used 6656K [00000000656e0000, 00000000662e0000, 00000000696e0000)
Virtual Machine Arguments:
JVM Args: -Djava.awt.headless=true -Xmx128m
Java Command: <unknown>
Launcher Type: generic
Physical Memory: Page Size = 4k, Total = 8192M, Free = 209M
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   com.adobe.flash               0x008c87c0 std::map<unsigned long long, CLibraryItem*, std::less<unsigned long long>, std::allocator<std::pair<unsigned long long const, CLibraryItem*> > >::operator[](unsigned long long const&) + 18
1   com.adobe.flash               0x008c5c9f non-virtual thunk to drover::PIPanel::GetContextMenu() + 17531
2   com.adobe.flash               0x008c5d02 non-virtual thunk to drover::PIPanel::GetContextMenu() + 17630
3   com.adobe.flash               0x008c5d02 non-virtual thunk to drover::PIPanel::GetContextMenu() + 17630

Hi,
I'll look into this issue here . If possible please email your fla to us at [email protected]?
Please note that our filter system cannot accept .zip file.
If you are sending the file in .zip format change the file extension from .zip to .zzz.
Thanks
Sukhbir
Flash Authoring

Idml file won't open in CS5.5

Hello,
I have an INDD file that I can open just fine in CS5.5. When I export the file as IDML then try opening this IDML file, InDesign CS5.5 crashes. Below is part of the crash report. Can anyone help? Kind of urgent...
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   ???                           0xa079c6f0 _XHNDL_trapback_instruction + 0
1   com.adobe.InDesign.INXCore    0x23a610bf GetPlugIn + 235215
2   PublicLib.dylib               0x013285d8 INXImportHelper::CreateElement(IDOMElement*, IDType<ScriptID_tag>) + 184
3   com.adobe.InDesign.INXCore    0x23a59125 GetPlugIn + 202549
4   com.adobe.InDesign.INXCore    0x23a57099 GetPlugIn + 194217
5   com.adobe.InDesign.XMLParser 0x1ffd34a9 GetPlugIn + 2617
6   com.adobe.InDesign.XMLParser 0x1ffdab8c GetPlugIn + 33052
7   com.adobe.AXE8SharedExpat     0x1e4e7949 reportEndElement + 88
8   com.adobe.AXE8SharedExpat     0x1e4eb27a doContent + 3680
9   com.adobe.AXE8SharedExpat     0x1e4eb6b5 contentProcessor + 50
10 com.adobe.AXE8SharedExpat     0x1e4e61f6 XML_ParseBuffer + 83
11 com.adobe.InDesign.XMLParser 0x1ffdda04 GetPlugIn + 44948
12 com.adobe.InDesign.INXCore    0x23a57eb7 GetPlugIn + 197831
13 com.adobe.InDesign.XMLParser 0x1ffd3cbc GetPlugIn + 4684
14 com.adobe.InDesign.XMLParser 0x1ffdabc3 GetPlugIn + 33107
15 com.adobe.AXE8SharedExpat     0x1e4e78ea reportStartElement + 99
16 com.adobe.AXE8SharedExpat     0x1e4eb000 doContent + 3046
17 com.adobe.AXE8SharedExpat     0x1e4eb6b5 contentProcessor + 50
18 com.adobe.AXE8SharedExpat     0x1e4e61f6 XML_ParseBuffer + 83
19 com.adobe.InDesign.XMLParser 0x1ffdda04 GetPlugIn + 44948
20 com.adobe.InDesign.INXCore    0x23a2899e GetPlugIn + 4014
21 com.adobe.InDesign.INXCore    0x23a74aa7 GetPlugIn + 315575
22 com.adobe.InDesign.SaveBack   0x28111983 GetPlugIn + 4387
23 com.adobe.InDesign.SaveBack   0x28112af8 GetPlugIn + 8856
24 com.adobe.InDesign.SaveBack   0x2811357c GetPlugIn + 11548
25 com.adobe.InDesign.Open Place 0x23596eec GetPlugIn + 29948
26 com.adobe.InDesign.Open Place 0x23598176 GetPlugIn + 34694
27 com.adobe.InDesign.Open Place 0x2358f2f5 0x2358e000 + 4853
28 com.adobe.InDesign.Open Place 0x2359031b GetPlugIn + 2347
29 PublicLib.dylib               0x0124ef92 Command::DoImmediate(short) + 34
30 com.adobe.InDesign.Utilities 0x1e1b8aa3 0x1e1b7000 + 6819
31 com.adobe.InDesign.Utilities 0x1e1b8ccc 0x1e1b7000 + 7372
32 ...adobe.InDesign.AppFramework 0x1cf2a198 0x1cf10000 + 106904
33 PublicLib.dylib               0x012500eb CmdUtils::ProcessCommand(ICommand*) + 59
34 ...e.InDesign.Import Export UI 0x1db3b387 GetPlugIn + 9367
35 PublicLib.dylib               0x0124ef92 Command::DoImmediate(short) + 34
36 com.adobe.InDesign.Utilities 0x1e1b8aa3 0x1e1b7000 + 6819
37 com.adobe.InDesign.Utilities 0x1e1b8ccc 0x1e1b7000 + 7372
38 ...adobe.InDesign.AppFramework 0x1cf2a198 0x1cf10000 + 106904
39 PublicLib.dylib               0x012500eb CmdUtils::ProcessCommand(ICommand*) + 59
40 ...e.InDesign.Document Actions 0x25153158 GetPlugIn + 58568
41 ...InDesign.Document Framework 0x1f00df44 GetPlugIn + 525748
42 ...adobe.InDesign.AppFramework 0x1cf781d4 GetPlugIn + 276884
43 ...adobe.InDesign.AppFramework 0x1cf7be7d GetPlugIn + 292413
44 ...adobe.InDesign.AppFramework 0x1cf7dad7 GetPlugIn + 299671
45 PublicLib.dylib               0x01378182 CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 706
46 com.adobe.InDesign.Scripting 0x22834a54 GetPlugIn + 175284
47 com.adobe.InDesign.Scripting 0x228369ce GetPlugIn + 183342
48 com.adobe.InDesign.Scripting 0x2283726f GetPlugIn + 185551
49 ...ign.Support for AppleScript 0x22380a57 GetPlugIn + 81063
50 ...ign.Support for AppleScript 0x223814f5 GetPlugIn + 83781
51 ...ign.Support for AppleScript 0x22381de5 GetPlugIn + 86069
52 ...ign.Support for AppleScript 0x2234a812 0x22349000 + 6162
53 com.apple.AE                  0x9218bf58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
54 com.apple.AE                  0x9218be57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
55 com.apple.AE                  0x9218bd61 aeProcessAppleEvent + 197
56 com.apple.HIToolbox           0x97197197 AEProcessAppleEvent + 50
57 ...obe.InDesign.Application UI 0x1e9980a1 GetPlugIn + 299425
58 ...obe.InDesign.Application UI 0x1e99560c GetPlugIn + 288524
59 com.apple.HIToolbox           0x97162c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
60 com.apple.HIToolbox           0x97161ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
61 com.apple.HIToolbox           0x97161d55 SendEventToEventTargetWithOptions + 58
62 com.apple.HIToolbox           0x97196a24 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
63 com.apple.HIToolbox           0x97163080 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
64 com.apple.HIToolbox           0x97161ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
65 com.apple.HIToolbox           0x971847f3 SendEventToEventTarget + 52
66 ...adobe.InDesign.AppFramework 0x1cf12ae5 0x1cf10000 + 10981
67 ...adobe.InDesign.AppFramework 0x1cf3800a GetPlugIn + 14282
68 com.adobe.InDesign            0x000028ab main + 187
69 com.adobe.InDesign            0x000027c6 start + 54
Thanks

By the way, Peter, I had meant to note. In the other thread you cited, you say:
>
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
>
This kind of crash at that location often means a bad font, or so I've been told.
This is actually an incredibly common failure, and it is much much more generic than bad fonts. It could be caused by bad fonts, but it could be caused by almost anything.
This indicaets a program has tried to defeference a pointer whose value is zero. That is, some function was passed a reference to some part of the program's memory (typically pointing to some data structure. It could be a number, a string, an TexttFrame, another function, a file, really anyting), and instead of that reference being an address, it was zero. And the function didn't check to see if thie address was valid, it just tried to read from address zero. Which, under many operating systems, including OSX, generates a trap and causes a crash.
So it's necessary to look at the stack trace to see what function generated the error. And that function was probably called be some other function by anothre function etc., and the fault is probably further upstream. If, e.g., the IDML export code calls the system's fprintf() function with a null pointer, the crash might be in fprintf(), but it would be the fault of the IDML export code.
Sometimes the faulting address might be more unique. Like if the pointer not zero but say, 3. There probably aren't too many cases where a pointer gets initialized to 3 by accident, so it might usually be the same thing. But address zero is incredibly common. (So are fun ones like 0xdeadbeef and 0xfafababe and 0xcafecafe).
Cheers. I wonder what happened with bizcomm...

InDesign CC won't open a CS2 file

I am on an Intel Mac running Mavericks. Just change computers and have CC. On my old Mac, I worked in CS2.
I am attempting to open an IDCS2 file on my new Mac, and I get a tiny window that says only "Can't open <file name>". I looked all over the file on old Mac, and the only thing I see that could cause this is a plug-in called InBooklet that doesn't seem to exist in CC. Could that be the reason? And what can I do about it?
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In that case, I apologize for the snark. I didn't realize that. Thanks.

InDesign CC won't open CS6 indd file...

I have a singular document in indesign cs6 that doesn't open in indesign cc.
but it crashes whenever i try to export it to idml in cs6. another idea?

I've moved this to a new thread of its own and changed the title...
It sounds like the file is corrupt. There was a script floating around not long ago that is supposed to export to .idml without opening the file. You might want to see if it comes up in a search. There's also a tool for Windows that might work: Adobe Community: Program for restoring corrupted InDesign documents (for Windows only) I've had little success with it, but you never know.
There's also the markzware recovery service if you really need the file and rebuilding would cost more than a couple of hundred dollars.

HELP ps file won't open in CS5

this is a file that I have really worked a lot, with about 20 layers. Says There was a problem reading the layer data, read the composite data instead?
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Have you tried to use the open command in the application?

Some users are experiencing difficulty opening certain docx files sent as email attachments. These files contain content controls to protect data in the document. Could someone please confirm that the content controls are the reason the files won't open.

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Some InDesign CS5.5 files won't open until force quit and relaunch the application (Mac) ?

Some InDesign CS5.5 files won't open until force quit and relaunch application (Mac). It seems that this occurs rarely, but once it does it on a file, it happes every time.
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Is your Indesign updated to 7.5.2 ?
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Files won't open in CS6. Get the following message:
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I saved Raw files to jpeg via bridge but now some of the jpegs won't open in CS5, they only open in bridge? How do I get them to open up in photoshop instead?

I'm not quite sure of your workflow, but here's a couple of things to try:
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InDesign CS6 won't open files

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EditingErin wrote:
Ooh – I just had another look to check that they are CS6 files. The are, but each file size is 0 bytes – think that may be the problem! Thanks again both for responding so quickly. :-)
That sounds like you have the resource fork for a Mac-generated .indd file. Check to see if there is another file with the same name but a real file size in the zip archive. I suspect the "real" file (the data fork) is being unzipped first, then the resource fork is overwriting without warning and you could solve it by extract9ng the files manually.

InDesign files won't open with double click

InDesign files won't open with double click on my MacPro with Snow Leopard although they do open from external hard drives when I double click.

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How do I enable plug-ins for InDesign CS2 - files won't open

How do I enable plug-ins for InDesign CS2 - files won't open.
I own CS2.
I shouldn't have to buy CS6 InDesign.
How do I open CS 2 files and get the plug ins again.

Asking the same question over and over will not change the answer.

Canon CR2 Raw files won't open in Photoshop CS4

I'm using a Canon EOS 600D (aka EOS Kiss X5), Photoshop CS4 (ver 11.0.1) with Camera Raw 5.7.0.213.
CR2 Raw files won't open in Photoshop, though the thumbnails are clearly visible and open in Windows Explorer.
Any suggestions?
Thanks

Yes, absolutely all of the quality and dynamic range is retained in the DNG, because it is still raw data.
Outside of upgrading to Photoshop CS5, which can open your files directly with Camera Raw 6.4.1, your only choice is the extra step of converting the .CR2 files to .DNG with the free DNG converter.
While you'll get all the quality your Camera Raw 5.x converter can deliver, you should keep in mind the Camera Raw 6.x converter has an entirely new, additional "2010 process" for converting raw images, which (depending on your settings) can actually deliver a higher quality conversion than the one you're getting with Photoshop CS4. I think it's worth the cost of the Photoshop upgrade, personally.
-Noel

Indesign file won't open native CS5 file, gives me "missing plug-in or being used?

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