InDesign Folio Builder Sign-In Failure.

I was wondering if anyone else had a similar issue when trying to log in to their DPS account from the Folio Builder tab within InDesign. I have downloaded and installed the latest versions of updates for the Folio Builder and Producer and am running CS5.5 on a Windows XP PC.
Please, if anyone has any ideas. I already have an account with the DPS system and can login just fine through my browser.
Thank you.

Hi Bob,
My ID is working on Adobe portal.
my problem date since that upload. I download and install Folio Producer Tools.dmg + Folio_Panel.dmg at least 10 times but my panels do not work. I completely reinstall Indesign but still nothing.
My Folios do not appear in the panel. I can not connect to CS Live.

Similar Messages

  • Folio Builder Sign in Failure

    Ok, it was working wonderfully up to Friday when i had installed a trial version of CS5.5.
    My trial was due on Monday, and when i got my serial installed, the folio builder simply stopped signing in... I reinstalled everything several times. I just resintalled the entire adobe design premium CS5.5 along with folio builder folio producer, hoping that it would work again and nothing. Now I am hopeless...
    The same message: "Sign failed. Please try again"

    Could you contact me offline at [email protected] so that I can get more information from you.
    Thanks,
    Nethra Krishnamoorthy

  • Endless Log-In Error : InDesign Folio Builder Panel

    I updated my folio tools/panels to 1.1.9.0 and then accidentally entered in the wrong username and password in the InDesign Folio Builder Panel when I went to log back in. (The user name and password were from an DPS Professional Edition account which we suspended with Adobe to prevent billing while testing.)
    The inDesign panel just endlessly cycles now. Wont give me the option to re-enter correct information. I've closed/re-opened the panel, deleted / reinstalled the panel & tools, and I've deleted my inDesign preferences, but every time upon application launch the folio builder panel just cycles as seen below. I'm stuck. Any advice would be greatly appreciated.

    Try signing out of the CS Live widget in the upper right corner of InDesign, close the Folio Builder panel, and try again.

  • Passwort-Limitation in InDesign Folio Builder

    Hi,
    I have created a DPS user that has a 13 Digit password (was is allowed to create when setting up the account). I have already created a Viewer-App and submittet it to the iTunes store that uses that account. The Viewer-App is already in Review and will also show and sell first folios within the next hours.
    The Problem is: if I want to login with that user via CS6 Folio Builder, I am limited to 6-12 chars by the desktop software.
    What I did:
    - changed the password
    - did all InDesign work
    - changed it back to make the app work
    => success!
    But for further actions, how can i overcome this in a reasonable way?
    NO-Options:
    - change the App with new password and wait another 7 days to get a review
    Bad-Options i already figured out:
    - Create Folios online using the correct user, others via InDesign and then Crosslink Articles into the folios
    - wait the App to be Ready and selling, send a new app with new password, change password short before review and approval, as soon as approved works, meanwhile: no downloads
    Well, let's say it this way: why the hell is InDesign Folio Builder limiting me? Is there a workaround on that level?
    cheers

    To complete this thread for all maybe experiencing a similar problem:
    I am not sure if we are talking about the same thing. If I create the Viewer-App using DPS Viewer Builder, already on the first screen I am asked to enter
    - a Titel-ID and a Password. The Help says: This password is used to login when folios for this app are published (I do not know the exact enhlish text as I have a german version)
    For me, this seems very much as the Viewer App when DOWNLOADING folios signs into the Folio Distribution server @Adobe and gets the content.
    My evidence:
    - Viewer App showed In-App purchases, I could purchase
    - but when starting the download, it was hanging forever. After changing the passwort, I could download the purchase
    If course, already downloaded content stays available.
    My biggest problem is the itunes Review timespan. I dare not to change anything in the app because that might reschedule another 7 days waiting. Just for "trying out" experiments, that is a hard decision to take.
    So, i thought i can solve the problem like this:
    - keep the (logical) Folio/App Account (with 13 digits) that owns the folio as it is and use another creative account (personal) to edit the folio.
    - after giving access to tha personal account, that person can see the folios in InDesign Folio Builder
    - BUT: even it is the SAME COMPUTER the Folio Builder says, that there is no InDesign Files for the folio. HELL!
    I think is this was bootstrapped the wrong way, it is hard to navigate out again. Here's what we did:
    - created a technical account, lets say "magazine@....."
    - used that account to creare the Folio and Inesign files, did all editing with it
    Because of the password problem, the idea is now, to use john@..... as the creative designer. How can John get access to the folios for editing (SAME COMPUTER)
    Nevertheless: Adobe, please remove the 12 digits limitation in Folio Builder Login Screen if there is no hard need for it
    cheers

  • InDesign Folio Builder Passwort Limitation

    Hi,
    please do NOT move this to the DPS Threads as it is a InDesign Software Question/Problem.  (only move it, if the programming folk doing the Folio Producer thing lives at DPS)
    I have already started a thread in DPS Forums how to overcome the problem with DPS.  http://forums.adobe.com/message/4854578#4854578
    This is a InDesign Software Question/Issue
    InDesign CS6 Windows (sorry) Version does limit my DPS Password to 6-12 digits.
    InDesign/Folio Builder Version: current, all updates applied
    Unfortunately, I use a 13 digits password (Let me say this: on one hand i am forced to make my passwords longer and more complex all over the web and on the other hand sofwtare programmers limit the number of digits i can enter).
    The DPS server, in detail Adobe-IDs, perfectly allow to be > 12 digits.
    - Is there any way to overcome this limitation?
    I also post this with my heart full of hope that InDesign Folio Producer AddIn programming folk sees this or get informed about this issue and might loosen the limitation in the next patch and provide this tomorrow morning to me
    cheers
    p.s. changing the password does not solve my problem, it is more complex....i need to use that 13 digits pw on folio producer

    Digital Publishing Suite is produced by an entirely different software team than InDesign. I don't believe that the dialog you're showing us (which I can't read because I don't speak German) has anything to do with InDesign.
    And, even if it did, this forum is not a way to make a feature request. No product managers come here. This is a forum for users. I'd suggest the Adobe Feature Request form would be the best way to reach them.
    https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

  • Folio Builder Sign-In Issues (yes, I know I'm the 1,000th person to post this!)

    I'm about to go insane... I can't sign into the Folio Builder panel in InDesign CC (v9.1 x64).  I must have been asked 12 times today to sign into CC, and accept the license agreement another 6 times. 
    I was signed into the Folio Builder panel most of the day with no issues, but now it won't let me.  I get the sign in dialog, but when I enter my credentials, the dialog just goes away and nothing happens!
    This isn't the issue where deleting the OOBE folder solves it (I tried that just to see, anyway).  I had this happen last week and had to delete InDesign and completely reinstall it before I could sign in again.  Just for the record, I only have CC programs installed, no other CS versions of anything...  and I'm on a Windows 7 machine.
    I'M GETTING SICK OF INSTALLING INDESIGN CC OVER AND OVER AND OVER AGAIN!  Sorry, just a bit frustrated...
    Is there any simple, long-term fix for this??
    Help!!

    I'm not signing into another Adobe account, I'm signing into another Windows account on my Windows 7 machine.  So, I don't lose any folios, etc, as I'm still using the same Adobe ID to sign in.
    I was having issues staying signed into Creative Cloud a while back as well, and I used the "create a new admin account" trick to solve my folio builder issues as well.  See the post here:  http://forums.adobe.com/message/5651099#5651099  The Adobe person provides links to creating new admin accounts for Mac and Windows users.  Follow the instructions, and try this route if uninstalling and reinstalling InDesign didnt' work.
    Also, just as a side note, I have been using the folio builder panel yesterday and today without any issues... so if you can't sign in, then it "probably" isn't a widespread issue.  I know that doesn't make you feel any better, but I'm hoping this is a localized issue that Adobe can pinpoint and provide an accurate, repeatable solution for!

  • InDesign Folio Builder - Creative Cloud

    I have just purchased Creative Cloud for student and am trying to sign in to Folio Builder in InDesign but an error message appears saying that I can't sign n at this stage and to try again later.

    Chat Now button near the bottom for Activation and Deactivation may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Problem with Folio Builder sign in

    I'm working on Indesign CS6 and I've updated my DPS desktop tools, in their version 29.0.0, but the Folio Builder don't let me sign in. What can be the problem? Thanks

    After several hours (4+) trying every combination described here and elsewhere, what ultimately worked was uninstalling ALL Adobe software and starting from scratch.
    1.  Uninstall any and all Adobe software:
    Adobe AIR
    Adobe Flash
    DPS App Builder
    Adobe Creative Cloud
    Adobe InDesign
    Adobe Photoshop
    Adobe Illustrator
    Previous downloads of installers
    Etc.
    2.  Clear all system and user caches, preferences, bootcaches, kextcache, etc.and reboot (whether necessary or not; just for good measure).
    3.  Run the Adobe Creative Cloud Cleaner Tool to confirm everything was removed.
    4.  Reboot (whether necessary or not; just for good measure).
    5.  Confirm no Adobe affiliated process is running in the Activity Monitor (or Task/Process Viewer in Windows).
    6.  Download a new clean installer for Adobe Creative Cloud.
    7.  Cross fingers.
    8.  Install Adobe InDesign.
    9.  Reboot (again, just because).
    10.  Install Adobe InDesign updates (which should download the necessary DPS tools too).
    After all this, the Folio Builder finally appeared and began working again for my computer. 

  • Folio Builder sign in???

    Anyone know a fix for this? I last logged in through Folio Builder about two weeks ago - I stopped messing with it when there was all the issues with Content Viewer. Before that everything was fine with logging-in. I can log into my Acrobat account online with the same log-in info, but not through Folio Builder.
    Help please!
    Thanks!!

    Nope, had to once again kill the app and delete from the Xoom.
    Reinstalled the viewer, trying to sign-in.  Getting a Authentication Timed out message now.
    Bob B.....  BOOOOOOOOBB BBB! 
    Any word as to what might be going on?  Incredibly frustrating.  If you only knew who the target audience was for this, you'd laugh. 

  • FLA to HTML5 invalid asset in InDesign Folio Builder?

    Hi,
    So basically im trying to create a magazine getting ready to publish on an iPad.
    I know animations are not supported on Ipad devices/software, So I looked at Terry Whites tutorial on basically how to still add animation
    to a publication. I followed all the steps he took, though after ive placed the HTML5 file in my Indesign document and attempt to publish it, it says invalid asset in the folio builder.
    I do not know what I am doing wrong. I am using InDesign CS6.
    All the HTML is, is a image file flying in from the right. It works when I open the HTML in my browser.
    Yet doesnt work when I try to publish it in folio builder.
    Any ideas what I am doing wrong?
    Thanks.

    Hi,
    My first step, I placed the image, went to Animations and picked 'fly in from the right'
    I then clicked on the image > file > export
    I then coverted the file using Wallaby, which converted successfully.
    I went back to InDesign and created a new document and made a rectangle using the Rectangle frame tool.
    Then went to Folio Overlays > Web Content > Inserted/Opened the HTML file.
    Then I went to Folio Builder and Made a new folio
    (I have been told to set the default format to PNG, I did try that and it still did not work) > Then I clicked OK.
    I then added the opened InDesign file to the folio.
    Then I clicked OK
    It seems to always "get stuck" on Writing PNG.
    Then I get this error.
    Dont know what Im doing wrong, So hopefully you may be able to tell me and help.
    Thank you!

  • Folio Builder sign in for Pro/Enterprise customers only?

    Have Adobe changed the way users can access the Folio Builder?
    I am having problems signing in to my personal Adobe ID and then using the Folio Builder tools... whereas I used to be able to do this.
    I have folios in there, like interactive adverts, test work, then I share those folios, with the various Enterprise accounts for publishing into folios.
    If someone can advise on best practice for Adobe DPS CS6, that would be helpful. I have updated to all the latest DPS tools for CS6.
    cheers
    David

    Okay. This helped.... plus the sign-in window has changed...
    http://forums.adobe.com/thread/1203788?start=40&tstart=0

  • Folio Builder sign-in not working...

    Cannot sign in to the Folio Builder, nor the Folio Producer tools online...
    Any update on this please?
    Many thanks
    David

    There was an outage, but the server should be restored:
    http://status.adobedps.com/

  • Folio Builder sign in doesn't work!

    Hi
    I just downloaded all the tools for CS6 on my Mac, the latest version 32. But the folio builder won't sign in, at all. I can click on it a million times and nothing happens. No pop-ups, no links, just no reaction.
    What do i do?

    What does your Folio Builder panel fly out menu look like? You should see the sign in link which will take you to the sign pop-up window and then leave you with only the sign out option.
    Are you able to sign in at Adobe Digital Publishing Suite – Sign In? You may need to accept the terms of agreement if this is a new setup. Accepting the terms of agreement has to be done manually at the website and on a computer, not a device.

  • InDesign folio builder software update required

    I recently downloaded the English version of InDesign from Adobe Creative Cloud. I created an article. I opened the folio builder. The software update required popped up. I updated the required software. When I tried using the folio builder afterwards, the same icon message appears. What can I do to solve the problem?
    LHPROD

    You need to update your software. Download the latest version from http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-7 ffe.html.
    Neil

  • InDesign Folio Builder : impossible de faire la mise à jour DPS

    Bonjour, sur InDesign CC 2014 / MAC OSX 10.9.2.
    Le panneau FOLIO BUILDER affiche "Une mise à jour logicielle est requise pour utiliser Digital Publishing Suite. Rendez-vous dans le menu Aide, puis sélectionnez Mises à jour pour obtenir le logiciel requis."
    Problème, le bouton AIDE / MISE A JOUR est grisé...donc impossible de faire la mise à jour et d'utiliser FOLIO BUILDER.

    Bonjour,
    La première chose à faire est de réinitialiser les Préférences de InDesign.

Maybe you are looking for

  • How to display the Standard Text (SO10) based on condition in adobe forms

    Hi, I have created the Standard texts (through SO10 tr.code) of 4 plant addresses. In the Layout of adobe form, i want to display any one plant address based on the plant number (as a input) and the rest 3 standard text need to be hide. i tried in Fo

  • Letter of Credit in Sales return process/

    Hi All, This issue is related to Letter of Credit, I created a  sales order and maintained Financial document in Billing Tab (Letter of Credit) & saved the sales order and the balance of LOC is updated, i created Delivery  &  Invoice also . Later sta

  • Multiple Source Structure in single flatfile using lsmw idoc method

    Hi Abapers,             we have a requirement for Business partner Data mIgration into CRM system using LSMW idoc method,I got a flat file which has multiple source structures like(header structure,Tax structure,Mailstructure,Identification structure

  • I received an e-mail regarding unusual activity on my account

    I recently received an e-mail from [email protected] regarding my account activity saying that they has been unusual activity and to update my information at a website provided. Is this spam?

  • How to get the font name?

    Hi i used the following code to find the font in illustrator cs3. but somewhere it exits the loop. Please some one guide me. AIArtHandle path=NULL,line;     short artType;    AILayerHandle layer;     ADMItemRef    ItemRef, FontListRef;        ADMList