Indesign Folio Desktop Preview not loading/working?

Hi, I'm trying to preview my Folio that I made in Indesign CC and the preview doesn't seem to be working. I press the Preview on Desktop option, the loading bar window pops up with "Preparing Preview" :
and then it goes away and nothing happens. I've already installed and updated everything that I can find related to this issue including the DPS Desktop Tools for InDesign CC from http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5657&fileID=5661 and the Adobe AIR from http://get.adobe.com/air/
Does anyone know how to get the preview to work for Indesign CC? Thank's for your help!

I was able to get the preview to work after unistalling Indesign and reinstalling. Guess i'll never know what caused the problem in the first place but I just thought I'd post my solution incase anyone is having the same issue.

Similar Messages

Can I back up files when my desktop will not load? Are they gone forever?

My desktop will not load. I have used the Tiger restore disk that came with my Macbook Pro and used Disk Utility to verify disk permission, repair disk permissions, and verify disk and repair disk. I rebooted and it will still not load my desktop. I tried this twice.
Is there anything else that I can do to copy some files off the mac, or should I just go ahead and reformat?
Thanks.
Message was edited by: rick.pearl
Message was edited by: rick.pearl

rick.pearl wrote:
I rebooted and it will still not load my desktop. I tried this twice.
It's not very clear what you mean by this: can you log in? Do you get the spinning rainbow wheel, or nothing? or does it go back to the login window?
Is there anything else that I can do to copy some files off the mac, or should I just go ahead and reformat?
If you have another Mac, as your profile seems to indicate, you could look at his: How to use FireWire target disk mode. That will allow you to rescue your files.

Desktop previewer not launching from Indesign on Windows

I need your help guys. I working in Indesign CS5.5 on Windows Vista. I have all the folio builder tools released yesterday. When I try to preview my folio from the folio builder menu, it prepares the preview but the Content viewer never launches. Now I can run the content viewer from the start menu but it won't launch from Indesign. Also when I try file>folio preview, all I get is a blank gray screen. Any help would be greatly appreciated. I am new to the DPS and spent most of yesterday trying to get it running and figure this issue out but I'm having no luck.

There is a newly discovered bug that prevents the "File > Folio Preview" command from working properly. This bug should be fixed before the end of this month. You should be able to preview content by clicking the Preview button at the bottom of either the Folio Builder panel or the Overlay Creator panel. What happens when you click the Preview button in either of these panels?
Since you're new to DPS, you may want to visit the Getting Started help page.

FCP6 Digital Cinama Desktop Preview not working

I've just upgraded from FCP 5.1 to 6.0 and now I can't seem to get desktop preview to work. When I press cmd F12, all I get is audio and a still frame.
Are others having problems? Have I forgotten a setting?
Motion, etc preview without any problem - it's just Final Cut that seems stuck.
Any suggestions welcome.
17" iMac 2.0ghz, 2gb RAM Mac OS X (10.4.9)

OK - nothing like some embarrassing user stupidity for my first post
For anyone else newish to FCP who can't figure it out - setting the "Mirror on Desktop" option fixes it all.
Cheers
Jeff K

Desktop Site Not Loading Images or Accordian Menu

I have exported my site files and uploaded them to my server in a folder and the Desktop version is not loading properly. There are a lot of pages, so I haven't reviewed them all just yet, but it appears that the mobile version is working fine. For the Desktop version though, the images aren't loading in both Firefox and Chrome. The accordion menu is also not loading properly and the parallax scrolling isn't working. It had worked when I had only loaded the Desktop portion of the site but now it is not. It is also throwing me the following errors:
Asset C:\Users\CHRISTIE-PC\AppData\Local\Temp\InDesign Snippets\Snippet_308B7BE0B.idms was not exported because it was not found.
Asset C:\Users\CHRISTIE-PC\AppData\Local\Temp\InDesign Snippets\Snippet_308E4BBD2.idms was not exported because it was not found.
Asset C:\Users\CHRISTIE-PC\AppData\Local\Temp\InDesign Snippets\Snippet_308E4BBDB.idms was not exported because it was not found.
Asset C:\Users\CHRISTIE-PC\AppData\Local\Temp\InDesign Snippets\Snippet_30944F9B2.idms was not exported because it was not found.
Connection to PHP file failed. Unable to check if this web server supports PHP needed by Muse forms. Be sure the domain name entered in the FTP upload dialog is correct.
Thank you in advance for your help.
Here is a link:
HomeSquare Scrub

I finally stumbled on a related forum post. It seems it was a permissions setting. I contacted my hosting company and they reset the permissions. I am however still receiving the errors referencing the snippets.

Photoshop files locking up Finder (preview not loading) and empty photoshop files... 18mb!

Hi all,
We've been having some problems with all of our Photoshop files recently. It seems to be a problem that's been duplicated throughout during the design progression.
When using finder to navigate through our design folders, it often locks up for 5 - 10 seconds per file while finder tries to load the preview thumbnails (and fails, showing just the psd icon). I checked compatibility was checked on save as. I also checked the colour profile was being embedded. On some files it wasn't so I checked this, but still having the same slowdown.
As a test I then deleted all the layers in the doc, saved it again - and even though the file only had one blank layer - it was 18mb in size!
I then made a new document of the same resolution, saved it - and boom. 120kb or so and preview works fine.
I then opened one of the problem PSD's with all the layers - dragged them over to a new document of the same size, saved it - and the file and preview in finder works fine.
Obviously there's something of around 18mb in weight in all of our old files that is causing a real issue with finder and previews. Other than layers (as there are none) - what could it be? We're using a mix of cs6 / cc and cc 2014.
Any help on this would be appreciated!

OK, that means that the Finder is having problems with that folder. That could be due to corrupt disk data structures, or you could be hitting some of the known (and not yet fixed) bugs in MacOS's Finder related to thumbnails and metadata parsing.
As for file size - other metadata (especially image history, and sometimes color profiles) can really add to the file size.

Digital Cinema Desktop Preview - Not an Option also, footage distorted

On my brand new Macbook Pro 15.2: 2.33 Ghz machine I cannot see Digital Cinema Desktop Preview - Main (or any others) in FCS.
Also, I think this is associated, when I try and do a preview in After Effects, it says there is an error with the external settings.
Also, when I take HDV or PAL footage from my old computer and try and play it in QT or FCP on this computer glitches flash across the screen and then the program dies. The footage works great on the old computer, and also if I recapture directly on to this computer.
I have tried everything I can think of:
-trash prefs
-new account
-reinstall of FCP 5.0, 5.1, 5.1.2, Quicktime Pro, etc
-I've even manually tried to update files in the library/quicktime folder
Please, Please help!

Thanks for this Tom.
I'm working on a project that contains both HDV & DV media. Ideally I would like to export back out to HDV when finished. However, when I set the Seqeunce Settings to HDV the DV footage appears smaller in the canvas window. What am I doing wrong here? Or is it just not a good idea to mix the two medias!

Creative Cloud Desktop App not loading certain pages

Hello,
The Creative Cloud Desktop app is not loading the Home, Files, and Fonts pages. The only thing I get is the loading graphic spinning away. I've tried signing out then in, quitting the app, restarting the machine, renaming the OPM file to old, tried turning File and Font sync off - which it doesn't seem to do, checked the internet connection without any difference. The Cloud status page says everything is good.
I'm on an iMac running the GM of Mavericks. I've been running Mavericks beta for awhile and haven't had any trouble previously.
Does anyone have any suggestions as to how I can get to those pages?
Thank you!
Mike

Hi Mike,
Does reinstalling the Creative Cloud app make any difference? There is an uninstaller in the Creative Cloud app folder in Applications. Also, does the same thing happen in a newly created admin account?
-Dave

Custom report layout, works in BI Publ. Desktop preview, not in apex

Hi
I've usually haven't had any problems using custom RTF-files made with BI Publ. Desktop, but here goes: I've had a problem with this one template in different apex-installs and different versions; never got it working.
The funny thing is; when I create a Report Query through apex, XML is generated for download. I then load this XML as sample data in BI Publ. desktop (MS-Word), and make my report. I then preview the file as PDF - and this works like a charm.
The query is also very simple.
However, when I try to access the report through Apex: I just get an empty .pdf-file.
Any tips/suggestions?
Best regards,
Vidar
Message was edited by:
Vidar
Solution found: template contained a %-character, replaced it with %25 (which is rendered as a % by BI Publisher). This is a reported bug.

Thanks Dimitri,
just incase someone else didn't see my edit of original post:
"Solution found: template contained a %-character, replaced it with %25 (which is rendered as a % by BI Publisher). This is a reported bug."
So the data was OK, but the template wasn't.
Cheers,
Vidar

Folio Builder Preview not working

I click Preview and I don't see a preview! I see the Preparing Review staus bar and Checking Folios but when it completes I see nothing.
On an earlier version of the magazine I had set the default image as PDF on some articles, these showed a blank gray preview. So I created a complete new set of folios making sure the default format was JPEG but this time I have no previews at all.
Any ideas guys?

Thanks David
Folio Builder is 11.3.3.20110819_m_663171
7.0.3.12
Win CS5
Window>Interactive>Preview works but that is limited to a single page.
The other two options still don't work. I have tried deleting and re building single Folios to ensure that PDF was not selected but with no success, no preview at all not even gray.
Air installed 18/9/2011
Folio Builder installed 26/8/2011
Folio Producer installed 13/6/2011
I assume I have the latest Air and Folio Builder but should I update Folio Producer?
Graham

Lion Mail preview not loading / showing emails

After upgrading from Snow Leopard to Lion, the new Mail program is not working correctly.
It appears many of my messages (in the inbox, sent, drafts) only have the email address and header, and don't have any text in the actual email....so in the preview pane, it just says loading....and nothing loads. I have seen others postings similar problems online. I've tried some of the solutions, none worked.
I can send and received new emails - and they show up fine in the preview pane.
All the emails in mailboxes I've created On My Mac in mail are fine.
How do I get all my emails in the inbox, drafts and sent to show up correctly?
Any suggestions would be most appreciated. Thanks!

Hi DreamsPower:
I did not have any luck with the rebuild mailbox command, or other solutions posted online, so this is what I did to restore my missing mail:
1) run time machine so I have a backup of my current Lion Mail programs data.
2) deleted all the messages (inbox, drafts, sent, etc.) that would not show anything in preview window. Since I had sent and received a number of emails after installing Lion....and these new emails showed up fine in preview, so I did not delete them.
3) opened up time machine backup to a date just before I did the Lion upgrade, and then restored the Mail programs data folder (users>library>mail) to my desktop. This gives me a copy of the Mail program data files (all my emails) before the Lion System/Mail upgrade. Then opened the appropriate mailbox subfolder folder (from the restored mail folder on my desktop), such as the inbox, and then opened the messages folder or folders in the inbox (there may be several and they may be buried in numbered folders). The message folder(s) will have your emails (the emails will have numbers for names). Then I just option dragged (copied) the email messages and dropped them in my Lion Mail programs inbox, and now my inbox has all my missing messages. Did the same for the drafts and sent emails. So now I have all my mail and they show up when previewed. Since the messages in my other mailboxes were fine, I did not need to delete and replace them.
Hope this makes sense.....

Indesign CC 2014 is not loading

I was working in Indesign earlier today on my laptop with no issues and now the program won't launch correctly. I am using Windows 8 and it stops loading when the loading screen dialogue says "Starting up Trackers..." and a popup window tells me that Adobe Indesign has stopped working due to a problem and Windows will close the program and notify me of a solution. Of course Windows has not notified me, but I downloaded the updated version and I have tried restarting my computer. I am not sure where to go from there. The older versions work correctly but the document I was working on was created using the newest cc version. Any feedback would be greatly appreciated.

I deleted the saved data file thats at the bottom. Is there anything else that shouldn't be there?

Previews not loading in grid view (stacks) 10.6.3

Hi, I am having a rather odd bug with stacks: everything works just dandy (previews load) unless I look at a certain folder. If I navigate to the folder (in stack view) it will load maybe 80% of the item previews and then just stop (it loads different ones each time). After I have done this, no preview for anything will load other than folder icons (in stacks, that is), unless I log-out log-in or restart. I have tested this many times, and it is consistent. Cover flow still works, even after stack previews have stopped appearing. An annoyance really, but I still would like to fix it if possible, so thanks in advance for any ideas.

That's the point to where I was getting - without icon previews, the default icon for .m4v files should be the following:
(This was just taken from my wife's MacBook Pro, still on iTunes 10.6.2 but running Snow Leopard 10.6.8)
Under Lion (10.7.4) and iTunes 10.6.3, the default icon (no previews) is empty white, which I do not believe should be - I had the above generic icon for .m4v files in Lion under 10.6.2.
Yet iTunes-associated audio files are fine: (from my iMac)
Strange, isn't it??
Steve

NEW HP Pavilion 500-205t CTO Desktop PCComputer not loading Windows 7

For a year and a half, I had an HP pc that wouldn't load Windows 7 properly. I finally had enough and bought ANOTHER pc and it was delivered YESTERDAY. After spending $500 on a new tower, but before I added my printer or loaded any of programs or favorites on it, I discovered that this PC has the same issue!!! Now, I'm even more frustrated than before.
If I leave the pc without shutting it down, and press on any key or move the mouse to wake it up later, the only thing I have is the desktop picture. There are no icons, no way to do anything. Using control/alt/delete just gives me a blank screen.
I have to shut down with the power button, hold in until the screen says it's going to sleep, then push the power button back on. If I choose boot normally,it goes to the Windows logo screen, then it totally bypasses the "Welcome" screen (showing Windows Home Edition) and goes directly to the desktop. No icons appear and I have to repeat the first couple of steps and choose boot in safe mode or safe mode with networking. Then, I can shut down and restart and hold my breath until I see Windows 7 loading.
Originally, on my other pc, I thought it was the software itself. I ended up taking everything off my computer, saving to flash drives, and restoring back to the original state. This didn't help. I don't know if it was a hardware problem or a software problem, but the same issue came with this new unit.
Can someone offer me guidance? I have always loved HP and have a laptop, two desktops, an all-in-one printer, and two laser printers, all HP. However, this can certainly change real fast if I can't find a fix for this issue. (I ran HP's trouble shooter, but it didn't give me any information.)

Hi mrs5pennies,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your computer is not able to boot successfully, that the icons on your computer are not showing up, and I would be happy to guide you towards a resolution!
To begin, I recommend following this document on Computer Does Not Start (Windows 7). The sub-section you will need to click on is for Standard Steps to resolve most startup problems. This should help with the startup proccess of when your computer boots into Windows. The next step I would suggest would be to ensure that all of your important Windows Updates are completed. This can be done by following this document on how to Install Windows updates in Windows 7.
If the issue persists, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Desktop will not load, stuck on blue screen -- please help!

As I can see, many other Mac users have encountered the same problem that I now have: the dreaded ‘blue screen of death’. About a week ago, any internet browser that I tried to open (Safari, Firefox) would freeze after loading its home page, and tell me that the application was not responding. After force quitting and restarting each program a couple of times, with no positive response, I decided to restart my computer to see if that would do the trick. Upon booting up, it then started the same sequence that it is still doing now: first a grey screen will briefly show, then a white screen with the apple logo and a turning dial beneath it, followed by a blue screen which will show a window that says “Starting Mac OS X” with a progress bar beneath it, which will fill to various points (sometimes only 1/8 of the way, while other times it fills completely), but it always leads me to the same screen – solid blue with a black arrow that will occasionally be replaced with a turning dial, only to go back to the arrow again. I am using a PowerBook G4 with the Tiger version of OS X. No applications were running whenever I first decided to restart my computer, and to my knowledge, all software and security patches were up to date and fully installed.
I’ve researched and tried every possible option that I’ve come across, listed below with the results they yielded (if any):
 Holding the Command/Option/P/R keys upon startup (screen stays blank, and the computer continues to ‘chime’ until I release the keys. I have allowed it to chime a couple of times before I stop holding the keys, but it always leads me back to the same blue screen)
 Holding the Shift key upon startup (leads me to a screen that has an icon of my hard drive and two arrows. Clicking the left arrow does nothing, the hard drive icon does not respond to being clicked, and the right arrow starts the loading process which again ends with the blue screen)
 With the first OS X Installation disc that came with my computer inserted into the disc drive, holding the C key (nothing happens; sequence as normal)
 With the first OS X Installation disc that came with my computer inserted into the disc drive, holding the Option key (same results as holding shift key with no disc)
 With the first OS X Installation disc that came with my computer inserted into the disc drive, holding Option/Command/Shift/Delete (a grey screen appears with the icon of a folder, a question mark briefly flashes before being replaced by the two-toned blue face Mac logo. After continuing to hold the keys with this folder and face on the screen, I get no response, so release the keys and the computer continues to enter the white screen-blue screen sequence)
 Holding the Command/Option/O/F keys upon startup (a white screen appears, and following advice I have seen on other forums a type ‘reset-nvram’, then return, then ‘reset-all’, then return. The computer reboots and the sequence continues as usual. I have also tried holding the Command/Option/P/R to reset the PRAM immediately after leaving the white Open Firmware screen, allow the chime to sound a couple of times as before, but still I get no results)
 While on the blue screen, pressing the Command/Shift/Q keys (alas, I am the only user on the computer, so I cannot try to remedy my problem by signing into another account. From the screen the appears, I can either shut down, restart, or put my computer to sleep, or enter my password which leads me back to the same blue screen again)
I apologize in advance if I’ve included a lot of extraneous information, but I just wanted to cover the options I’ve already explored so as not to waste your time if you had any of these in mind. I’m going to post this on a few different forums just to make sure I have all my bases covered, but anything you have to offer in the way of suggestions would be greatly appreciated. If you could post your advice in layman’s terms that would be even more helpful; I’ll probably need exact, step-by-step instructions if required to start my computer in ‘safe mode’ or anything else an average user would not be familiar with. I know this is a lot to ask, so I thank you in advance for taking the time to read through this and offer any solutions that you may have.

Hi amnicolekidman, and a warm welcome to the forums!
Although you don't specify your Mac, it sounds like you have real HW problems, likely the HD.
Tough without a Tiger Disk, but try fsck...
To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup. Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt, type /sbin/fsck -fy
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found: ** The volume (nameofvolume) appears to be OK  If fsck found issues and has altered, repaired, or fixed anything, it will display this message: *** FILE SYSTEM WAS MODIFIED ***   Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot , (holding Shift key down at bootup), off the HD & use Disk Utility from there to Repair Permissions, reboot once more.

Indesign Folio Desktop Preview not loading/working?

Similar Messages

Maybe you are looking for