Indesign freezes at "Executing Startup Services" upon starting

Cannnot open my InDesign CC. Tried clearing preferences and still no go.
Help please.

See Troubleshooting 101: Replace, or "trash" your InDesign preferences for the paths to the two folders ID uses to store the prefs and make sure that both your user and System have Full Control permissions. If that doesn't solve it, reinstall.

Similar Messages

  • Indesign CC stuck at "Executing startup services".

    As per title,. Indesign CC won't start at all, it gets stuck at "Executing startup services".
    I have reinstalled without any change.
    Running - Win 7 64bit

    See Troubleshooting 101: Replace, or "trash" your InDesign preferences for the paths to the two folders ID uses to store the prefs and make sure that both your user and System have Full Control permissions. If that doesn't solve it, reinstall.

  • InDesign CC crashing on Startup

    Hi all,
    InDesign CC is always crashing on me now when I start it up. I can't work out what's up. It's always at the ‘Executing startup services…’ stage. I renamed my preferences to see if this helped, but it created a new set upon opening and then crashed again.
    I've also tried logging out and in again from Creative Cloud.
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    Application Specific Information:
    *** error for object 0x115b9e5a8: incorrect checksum for freed object - object was probably modified after being freed.
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    Thanks in advance!

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  • InDesign CS5 crashes upon start-up

    I can't start InDesign CS5 and i don't know why. It worked without any problems yersterday but crashes upon start-up whenever I try to start it today.
    Does anybody have any idea how to fix this?
    thx a lot!!

    yes, here it is (it's long!!):
    Process:         Adobe InDesign CS5 [264]
    Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Identifier:      com.adobe.InDesign
    Version:         7.0.1.508 (7010)
    Code Type:       X86 (Native)
    Parent Process:  launchd [95]
    Date/Time:       2011-03-13 18:54:25.341 +0100
    OS Version:      Mac OS X 10.6.6 (10J567)
    Report Version:  6
    Interval Since Last Report:          5892 sec
    Crashes Since Last Report:           14
    Per-App Interval Since Last Report:  31 sec
    Per-App Crashes Since Last Report:   14
    Anonymous UUID:                      5982DC66-3F61-404A-A2BE-5211FE0BC1E0
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050843000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   ObjectModelLib.dylib              0x0103f679 0x1038000 + 30329
    1   ObjectModelLib.dylib              0x0103fa4f 0x1038000 + 31311
    2   ObjectModelLib.dylib              0x0103dd53 0x1038000 + 23891
    3   ObjectModelLib.dylib              0x01048615 0x1038000 + 67093
    4   ObjectModelLib.dylib              0x01049db7 0x1038000 + 73143
    5   ObjectModelLib.dylib              0x01070bdb ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23035
    6   ObjectModelLib.dylib              0x0106c244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
    7   com.adobe.InDesign                0x00002842 main + 82
    8   com.adobe.InDesign                0x000027c6 start + 54
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                 0x9649d982 kevent + 10
    1   libSystem.B.dylib                 0x9649e09c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                 0x9649d559 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                 0x9649d2fe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                 0x9649cd81 _pthread_wqthread + 390
    5   libSystem.B.dylib                 0x9649cbc6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                 0x9647715a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x964a4ce5 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                 0x964d3ac8 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore    0x947ebecd TSWaitOnConditionTimedRelative + 242
    4   ...ple.CoreServices.CarbonCore    0x947e7873 MPWaitOnQueue + 250
    5   PMRuntime.dylib                   0x00014130 MemUtils::GetAvailMem() + 288
    6   ...ple.CoreServices.CarbonCore    0x947cb85a PrivateMPEntryPoint + 68
    7   libSystem.B.dylib                 0x964a485d _pthread_start + 345
    8   libSystem.B.dylib                 0x964a46e2 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                 0x9649ca12 __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x9649cfa8 _pthread_wqthread + 941
    2   libSystem.B.dylib                 0x9649cbc6 start_wqthread + 30
    Thread 4:
    0   libSystem.B.dylib                 0x964770fa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x96477867 mach_msg + 68
    2   ...ple.CoreServices.CarbonCore    0x94893ac8 TS_exception_listener_thread + 160
    3   libSystem.B.dylib                 0x964a485d _pthread_start + 345
    4   libSystem.B.dylib                 0x964a46e2 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                 0x964a50a6 __semwait_signal + 10
    1   libSystem.B.dylib                 0x964a4d62 _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x964a69f8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore    0x9480051e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore    0x947ebea5 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore    0x947e7873 MPWaitOnQueue + 250
    6   AdobeACE                          0x0005a6f1 0x20000 + 239345
    7   AdobeACE                          0x0005a0ed 0x20000 + 237805
    8   ...ple.CoreServices.CarbonCore    0x947cb85a PrivateMPEntryPoint + 68
    9   libSystem.B.dylib                 0x964a485d _pthread_start + 345
    10  libSystem.B.dylib                 0x964a46e2 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                 0x96477142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x964a4cfc _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x964ed46f pthread_cond_wait + 48
    3   com.adobe.amt.services            0x19325126 C_AMTUISwitchSuppressUpdates + 16768
    4   com.adobe.amt.services            0x1931ddb0 C_EULA_SetState + 2164
    5   com.adobe.amt.services            0x1932518c C_AMTUISwitchSuppressUpdates + 16870
    6   libSystem.B.dylib                 0x964a485d _pthread_start + 345
    7   libSystem.B.dylib                 0x964a46e2 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x0103dc94  ecx: 0x50843000  edx: 0x06dc8600
      edi: 0xbffff168  esi: 0x66dc85ef  ebp: 0xbffff0d8  esp: 0xbffff060
       ss: 0x0000001f  efl: 0x00010206  eip: 0x0103f679   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x50843000
    Binary Images:
        0x1000 -     0x4ffb +com.adobe.InDesign 7.0.1.508 (7010) <95D99393-D179-BC50-386C-509F6FD0809A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
        0xa000 -     0xafff +InDesignModel ??? (???) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
        0xe000 -     0xefff +InDesignModelAndUI ??? (???) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
       0x12000 -    0x19ff3 +PMRuntime.dylib ??? (???) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
       0x20000 -   0x134fff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
      0x157000 -   0x67dfff +AdobeAGM ??? (???) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
      0x7be000 -   0x7fafff +AdobeARE ??? (???) <EF398654-5384-F84A-8B62-DA1F64E2FAD1> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
      0x803000 -   0x81efff +AdobeBIB ??? (???) <CDFB3340-3A46-292A-121E-2820EC62D78E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
      0x828000 -   0x849ff7 +AdobeBIBUtils ??? (???) <482199DF-1251-ED75-4958-563C6E49CD6F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
      0x855000 -   0xb47ff7 +AdobeCoolType ??? (???) <2BF62C8A-D715-FDE8-650C-1984CFFCE33C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
      0xbcf000 -   0xfa7ff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x1038000 -  0x10a6ff7 +ObjectModelLib.dylib ??? (???) <B71699FF-823E-D40E-A62F-2E9FD2FE9B56> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ObjectModelLib.dylib
    0x10c9000 -  0x1123fe7 +DataBaseLib.dylib ??? (???) <3FC5D05A-298D-654B-F235-C0579E0A347F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/DataBaseLib.dylib
    0x113c000 -  0x1553fff +PublicLib.dylib ??? (???) <33A9EB82-1095-B57B-9004-55AEA8C9B9ED> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PublicLib.dylib
    0x16da000 -  0x16f1ff6 +AdobeAFL ??? (???) <CFC0FF78-A748-AC45-2E62-8F20090D911C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
    0x1702000 -  0x170aff3 +boost_threads ??? (???) <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boost_threads
    0x1714000 -  0x1719ffd +ASLSupportLib.dylib ??? (???) <D4BEF46E-063B-696F-FE83-DD943ABA838A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ASLSupportLib.dylib
    0x171e000 -  0x171fff2 +libtbbmalloc.dylib ??? (???) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbbmalloc.dylib
    0x1723000 -  0x1731fe7 +libtbb.dylib ??? (???) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbb.dylib
    0x1739000 -  0x1871fe7 +WRServices ??? (???) <9E3A36AD-71F1-B9C7-AC3F-30A7E63C8B57> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x18b3000 -  0x18b7ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
    0x18be000 -  0x226efff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
    0x2271000 -  0x233eff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dyl ib.36.0
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    0x24bb000 -  0x252bfeb +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <50675115-BEDC-72F9-C42D-374196E83EC2> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x2536000 -  0x259cffb +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x25b2000 -  0x264bfef +boost_regex ??? (???) <462635B6-7AF0-B43D-74D6-4AC15ACBC66A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_regex.framework/Versions/1_37/boost_regex
    0x2690000 -  0x26d0ff7  com.apple.vmutils 4.2 (106) <D3A83712-1F54-F9CE-EE98-CDFA3BE1A303> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x26e9000 -  0x279efe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
    0x27e4000 -  0x27e6ffb +boost_system ??? (???) <FBD2BBDA-A758-FFCE-ABBA-7FDAB09FAF0F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_system.framework/Versions/1_37/boost_system
    0x27eb000 -  0x2987fff +WidgetBinLib.dylib ??? (???) <A653F189-2C78-4606-1921-350F81951C7C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/WidgetBinLib.dylib
    0x2a65000 -  0x2c04fe7 +com.adobe.owl AdobeOwl version 3.0.84 (3.0.84) <25884999-8A98-F8C9-699B-ED75261B6BFC> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
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    0x2d06000 -  0x2d09ff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <FFDDAB7A-220F-7344-F12B-010CA0C41DAB> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
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    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x850a, 0x24600000
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26100000
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