InDesign freezes (program is not responding)
IDCS3; Windows XP SP2; HP XW4400 Workstation; 2GB RAM; 193GB free disk space; NVIDIA Quadro NVS 285 (128Mb) Video card.
Two problems, both causing IDCS3 to freeze and "program is not responding" message:
Problem 1. Using Adobe-Single-Line Composer; keeps to control widows and orphans set to 1 line (start), 2 lines (end): ID often freezes when importing Word docs containing formatted headings and text only (file sizes up to 350Kb). Tried saving as rtf, same problem. I would expect ID to leave short pages when it's unable to resolve widows and orphans using specified keeps. If file imports OK, same problem occurs when text edits affect H&J on subsequent pages. Only solution seems to be to deselect keep options and manually check and adjust headings, widows and orphans. NB. Adobe Paragraph Composer gives unacceptable results for the bookwork I do.
Problem 2. Same conditions as problem 1: entering forced line break after en or em dash causes ID to freeze "program is not responding" message.
Anybody any suggestions as to the causes or any solutions?
Luis,
If the Task manager isn't showing ID as non-responsive, I suspect that you are opening a second file with some condition that is triggering a dialog (missing/modified links, missing fonts, profile conflicts) and that the dialog is being drawn off screen or behind other windows, and ID is waiting for you to respond.
How many monitors are you using? This is not an uncommon problem for multiple monitor users, particularly when the monitors are not run at native resolution, but is by no means limited to that scenario. These forums are full of potential ways to deal with that -- try searching for "off screen," "off-screen" or offscreen for starters.
Peter
Similar Messages
-
Keynote Crashing - with Lion. Most often when I switch out of Keynote to another program - Keynote freezes - says Application Not Responding. If I save the Keynote before switching, it does not crash - only when it says it is an "edited" file....help
I posted this on another thread. See if this works:
1) Uncheck "Backup previous version" in Keynote's Preferences.
2) Make a duplicate copy of your file that has issues and save it.
3) If you still get spinning wheels from switching between apps after editing or 10 seconds of inactivity, manually save with command+s. It may beach ball here but be patient and wait for it to finish! Try editing and resume doing work now.
Command+s may be a bit slow but I think that might be normal since the files are so big.
Good luck and let me know if this works. -
Itunes freezing up and not responding
I have a Dell laptop running on Vista. I recently had to restore my iPhone 4S, and each time I launch iTunes, it opens and then stops responding. ("Not responding" shows in the task manager.) My laptop is very sluggish now, so I purchased a new laptop. Now I want to sync my newly-restored iphone with my old laptop but keep having the same problem. I also want to move my iTunes files to my new laptop, but because of the freezing up and "not responding", I am stuck. Any suggestions on how to resolve this problem?
I'm having the same problem! I updated iTunes and now the program opens but doesn't respond to certain commands. HATE HATE HATE...
I'm reinstalling now thinking that may help...fingers crossed.
I'll have no other way to load up my iPad, or the 3 iPhones in my house! -
Photoshop 3 I keep getting a dialog box saying the program is not responding
I keep getting a dialog box saying "Program is not responding" after opening up Photoshop Elements 3.
I have to shut the program down and start over.This isn't actually the Elements forum, which you can find at:
https://forums.adobe.com/community/photoshop_elements
You need to tell them what operating system you are using, and what circumstances causes Elements to freeze. Does restarting the computer make a difference? How long has this been happening, and can you correlate to something you have done or installed, like fonts or third party plugins?
Good luck -
Windoes 7 64bit
I recently created an account and bought a movie. But any time I press "Play" iTunes freezes and will not respond at all.
I have tried both uninstalling the software and reinstalling it, I have tried to run the software in safemode, and I have tried to change the Quicktime settings to see if that helps.
Nothing has worked. It always does the same thing, where it freezes the moment I tell it to "play".
I have tried to use my other computer instead, going through the same process and I got the exact same result where it freezes.
Therefore it has to be something to do with the software, because the computers use different graphics cards, yet it responds the same.Hi Canon-Thought!
I have an article here for you that deals with this exact issue. You may have already completed many of the steps that this article will suggest, but look over it to see if it suggests something you haven't already tried:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Also, I suggest paying close attention to the list of programs that you would need to uninstall, in order, so that you can fully uninstall iTunes and all related components from your computer. If those programs and steps are not followed exactly, you may end up with issues using iTunes.
If this issue only happens with one singular movie, you may need to report that there is an issue with your purchase. We have an article for doing that, and it can be found here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding", so I have to force it to close. By the way, the SAVE botton stays the same even I change erverything in my document. Please, a have a work to finish, **** me. What I can do abou it?
I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding", so I have to force it to close. By the way, the SAVE botton stays the same even I change erverything in my document. Please, a have a work to finish, **** me. What I can do abou it?
-
I'm running Thunderbird 31.6.0 on Windows 8.1 with BitDefender 2013.
PROBLEM:
When getting email, Thunderbird freezes and displays "Not Responding" in screen header.
When TB is closed then reopened, a popstate folder (popstate-1.dat) is added to account. A new popstate folder appears with each crash/freeze, and as long as they are not deleted, they pile up with unique numbers (popstate-1.dat, popstate-2.dat, etc.).
(see attached screenshot)
NOTE: I've included troubleshooting details below for all the fixes I tried, thinking it might be helpful to anyone who has a similar problem and is thinking about going down those paths. Ultimately, it seems that FIX ATTEMPT 5 is the winner.
==================================
FIX ATTEMPT 1:
Following the suggestion in this archived mozilla support post: https://support.mozilla.org/en-US/questions/1026288, I restarted Thunderbird in Safe Mode (Help > Restart with Add-Ons disabled...), checking the "Disable all add-ons" and "Reset toolbars and controls" and clicking "Make Changes and Restart" button.
In Add-Ons Manager, BitDefender Toolbar now appears to be disabled.
(see attached screenshot)
But the problem persists.
FIX ATTEMPT 2:
Following the suggestion in this archived mozilla support post: https://support.mozilla.org/en-US/questions/1016811, I clicked Help > Troubleshooting Information > Show Folder button. This opens a File Explorer window for 3I58b9dq.default (this is the "profile" folder) which contains panacea.dat and folderTree.json files.
I changed file names to panacea-changed.dat and folderTree-changed.json (rather than deleting them, in case I need to restore them), and I reopened Thunderbird.
This did not solve the problem -- and, furthermore, the profile folder seems to have automatically generated new panacea.dat and folderTree.json files to replace those for which I changed the filenames.
FIX ATTEMPT 3:
Following the suggestion in this mozilla support post: https://support.mozilla.org/en-US/questions/1044774, I restarted Windows 8.1 in safe mode with networking enabled (using these instructions: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/.)
TB does not crash when Windows runs in safe mode, but the aspect ratio of my display is distorted; everything's really big and stretched horizontally, and my two displays are mirrored rather than extended. Running Windows perpetually in safe mode is not the ideal fix.
QUESTION 1: I understand that troubleshooting is supposedly done best in safe mode — What might I do in safe mode to diagnose the Thunderbird problem?
FIX ATTEMPT 4:
This article https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#Symptoms, suggests that problems with Thunderbird associated with BitDefender can be solved by uninstalling and re-installing BitDefender.
Not really comfortable uninstalling and re-installing, I disabled Bitdefender (Settings button > Antivirus button > Shield tab > On-Access Scanning toggle Off) to see if that would work. It did not fix the problem.
QUESTION 2: Would uninstalling BitDefender be any different than disabling it?
FIX ATTEMPT 5:
Create a Bitdefender Exclusion for the Thunderbird folder:
Settings button > Antivirus button > Exclusions tab > Excluded files and folders link > Add button > navigate to Thunderbird folder (c:\users\username\appdata\roaming\thunderbird) > Both radio button > Add button > OK button
THIS FIX DID THE TRICK! YAY!FIX ATTEMPT #5 above did the trick, and now I see that it was the chosen solution for a similar post of the same problem at https://support.mozilla.org/en-US/questions/1044774
-
Illustrator has not been responding for over a week, I can't open or force quit it. I've already uninstalled, reinstalled, and deleted the preferences folder, but the icon in my dock seems corrupt and is causing the program to not respond and I can't delete it.
Tamara,
Did you reinstall using the full three step way (otherwise strange things may linger)?
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
I have been working and the word program does not respond how do i save changes before forcing
I have been working a word document and now the program does not respond, can I save the changes before forcing to close the application?
no
-
How can I find out what causes a program to NOT RESPONDING status suddenly?
After a very long period of functioning without serious problems a program suddenly doesn't start anymore, showing this funny rotating ball and a message in the Activity Monitor that this program is not responding. I have searched the log files meticulously, hoping to find some clues what caused the stuck, but no chance of course. Is there a more or less "educated way" to find out, what happened and how to prevent it in the future?
Thanks a lot in advanceSome of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Back up all data before proceeding.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
I am running a trial version of Elements 13 on the latest IMac 27 inch. Any move of the mouse and it is time out. Doesn't matter if the mouse is trying to do an edit or just moving across the window. The program does not respond very well at all. I am wondering now if I should bother purchasing the program.
How much ram do you have? Did you recently import a bunch of photos into the organizer? PSE will be slow till it's through cataloguing them, which can take some time for large number of images.
-
Programs go not responding when clicking File - Print
When clicking File -> Print on Word, Adobe PDF reader and Internet Explorer (but works fine in Excel) the program goes not responding, eventually the print window loads, but goes very very slow from there on, regularly hanging. On Word and IE specifically,
a small box flashes up with a message and goes before I get a chance to read it.
I have tried repairing Office, virus scans, CCleaner, driver updates and reinstalls for printers, disabled no windows services. Nearly everything short of reinstalling windows.
Anyone got any ideas. This user has had a large number of problems in the past with Office.I sorted the issue, really strange, but all i needed to do was select a default printer from the list of network printers as one wasnt selected already. Very very strange
-
Hi. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!! Thanks advanced!!
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
I need to run web based Microsoft CRM. I open it in Safari but the program does not respond. I suppose it has to do with Flash or ActiveX. Can someone help?
What does the product developer say about system requirements? If it needs to be run from within Internet Explorer then you'll need to find a way to run Internet Explorer. Boot Camp or VM installation of Windows would be two options.
But first check the product requirements. -
Lots of programs does not respond, when opened
Lots of programs does not respond, when they are opened, Apple store, Mail, Photo Booth and VideoConverterPro and some moor.
To close, I have to click on finder first. What to do ?Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.
Maybe you are looking for
-
The screen page for creating a new Firefox Home page always shows up first when I sign on.....but, I already have a Home page and have to click again to get there. How can I get Firefox to go directly to my actual Home page?
-
Error on newInstace() method of SOAPConnectionFactory
I am trying to finish a million lines of code in a couple of months. And the first few lines are driving me nuts. Somebody get back with some good news before I decide to flip burgers instead. I get the following error when I run the listed code. Exc
-
Multi-clip with different video codecs. Can it be done?
Is it possible to create a multi-clip when using different video codec (i.e. HDV 1080i50 & HDV 1080p25)? Thanks.
-
CREATING A RECEDING RECTANGLE IN AFTER EFFECTS
My apologies, but I'm kind of a left brained guy and sometimes it's hard to wrap my mind around right brain spatial problems that others find laughably easy. I'm interested in creating this simple box with four walls through which one could view a vi
-
UniPack / root filesystem on E10K running SC3.4 gets full
Hi ! The problem is within a domain in my E10K running sun cluster 3.4. I am running a CorDaptix application which is the electricity billing system developed by SPL World Group. This is a web based application. My /root filesystem which sits on an i