Indesign-generated .pdf files won't print

I realize this question is vague to the point of being unanswerable, but here I go anyway.
Our department's publication person sent me a number of chapters of our book in progress so that I could print an uncorrected proof to show to our funding source. She emailed me .pdf files generated by InDesign CS2, probably, although it might have been CS3.
She also emailed me the indesign file for the frontmatter because I had some things to add, so the .pdf for that I generated myself.
I took everything to a local printer we regularly use. To print this job he was using a large commercial Canon setup I think. None of the .pdfs would print on it. He ended up having to print them all as images for the purposes of creating a proof for me.
Now, I printed all of them myself on our networked postscript printer, both from a Mac and a Windows machine, no problem.
Since the files had been emailed to me, and then to him, we thought maybe they got corrupted, so I brought them over on a disk, but that didn't help, not even the one file whose .pdf I generated myself would print.
So is this an issue that has come up--indesign-generated .pdf files being unprintable on a commercial printer but printable on a postscript machine.

Dov and Al,
Yes, I'm sorry, I do realize that this isn't enough to diagnose a problem. I was hoping that this might be something that has come up before and someone would recognize.
As far as I could tell, he was opening up the print jobs in Acrobat and sending them to his printer, which had its own job monitor. When he consulted that monitor he just said, no, it won't print.
He's a smart guy and I've done a number of jobs with him that were generated in indesign, so I'm really at a loss to explain what has gone wrong with this one.

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    com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
    at
    com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
    at
    com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
    at
    com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
    at
    com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
    The Third and the last
    Exception thrown:
    com.sap.ip.bi.base.exception.BIBaseRuntimeException: EXPORT XFA exception when
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    msec
    com.sap.ip.bi.base.exception.BIBaseRuntimeException: EXPORT XFA
    exception when calling the PDF object after 8882 msec
    at
    com.sap.ip.bi.export.xfa.impl.Document.provideContentStream(Document.java:279)
    at
    com.sap.ip.bi.export.xfa.impl.Document.writeDocumentToByte(Document.java:527)
    at
    com.sap.ip.bi.export.xfa.impl.PDFConverter.getBinaryResultContainer(PDFConverter.java:183)
    at
    com.sap.ip.bi.export.impl.ExportController.getBinaryResultContainer(ExportController.java:537)
    at
    com.sap.ip.bi.export.controller.ExportResult.getExportResult(ExportResult.java:83)
    at
    com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:70)
    at
    com.sap.ip.bi.webapplications.pageexport.impl.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:556)
    at
    com.sap.ip.bi.webapplications.pageexport.impl.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:142)
    at
    com.sap.ip.bi.webapplications.pageexport.impl.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:389)
    at
    com.sap.ip.bi.webapplications.pageexport.impl.PageExportRenderingRootNode.processSnippetRendering(PageExportRenderingRootNode.java:274)
    at
    com.sap.ip.bi.webapplications.runtime.impl.page.Page.buildRenderingTree(Page.java:1299)
    at
    com.sap.ip.bi.webapplications.runtime.impl.page.Page.processRenderingRootNode(Page.java:4780)
    at
    com.sap.ip.bi.webapplications.runtime.impl.page.Page.processRendering(Page.java:4746)
    at
    com.sap.ip.bi.webapplications.runtime.impl.page.Page.doProcessRequest(Page.java:2750)
    at
    com.sap.ip.bi.webapplications.runtime.impl.page.Page._processRequest(Page.java:714)
    at
    com.sap.ip.bi.webapplications.runtime.impl.page.Page.processRequest(Page.java:4802)
    at
    com.sap.ip.bi.webapplications.runtime.impl.page.Page.processRequest(Page.java:4795)
    at
    com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.doProcessRequest(Controller.java:1191)
    at
    com.sap.ip.bi.webapplications.runtime.impl.controller.Controller._processRequest(Controller.java:1047)
    at
    com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.processRequest(Controller.java:1015)
    at
    com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.processRequest(Controller.java:72)
    at
    com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:446)
    at
    com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:362)
    at
    com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:26)
    at
    com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)
    at
    com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)
    at
    com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)
    at
    com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)
    at
    com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)
    at
    com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)
    at
    com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
    at
    com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
    at
    com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)
    at com.sap.portal.prt.pom.PortalNode.service(PortalNode.java:588)
    at
    com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:233)
    at
    com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
    at
    com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
    at
    com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:520)
    at
    com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:201)
    at
    com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
    at
    com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
    at
    com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
    at
    com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
    at
    com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at
    com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
    at
    com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at
    com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)
    at
    com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
    at
    com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
    at
    com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
    at
    com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
    at
    com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
    at
    com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
    at
    com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
    at
    com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
    at
    com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
    at
    com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
    at
    com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at
    com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at
    com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
    at
    com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
    at
    com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
    at
    com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
    Caused by:
    com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentRuntimeException: PDFDocument
    Processor failed to process RenderRequest Due to the following Reason
    Server
    Exception: javax.ejb.EJBException: nested exception is:
    javax.transaction.RollbackException: Transaction:with ID 43783 will be
    rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
    not able to prepare its transaction branch. Returned result from prepare is
    TMFAIL.; nested exception is:
    com.sap.engine.services.webservices.jaxrpc.exceptions.SOAPFaultException:
    javax.ejb.EJBException: nested exception is:
    javax.transaction.RollbackException: Transaction:with ID 43783 will be
    rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
    not able to prepare its transaction branch. Returned result from prepare is
    TMFAIL.
    at
    com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentProcessor.process(PDFDocumentProcessor.java:55)
    at
    com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentCreationContext.execute(PDFDocumentCreationContext.java:183)
    at
    com.sap.tc.adobe.pdfdocument.impl.PDFCreationContextImpl.execute(PDFCreationContextImpl.java:103)
    at
    com.sap.ip.bi.export.xfa.impl.Document.provideContentStream(Document.java:225)
    ... 83 more
    Caused by:
    com.sap.tc.adobe.pdfobject.base.core.PDFObjectRuntimeException: Server
    Exception: javax.ejb.EJBException: nested exception is:
    javax.transaction.RollbackException: Transaction:with ID 43783 will be
    rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
    not able to prepare its transaction branch. Returned result from prepare is
    TMFAIL.; nested exception is:
    com.sap.engine.services.webservices.jaxrpc.exceptions.SOAPFaultException:
    javax.ejb.EJBException: nested exception is:
    javax.transaction.RollbackException: Transaction:with ID 43783 will be
    rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
    not able to prepare its transaction branch. Returned result from prepare is
    TMFAIL.
    at
    com.sap.tc.adobe.pdfobject.base.core.PDFObjectDII.invoke(PDFObjectDII.java:381)
    at
    com.sap.tc.adobe.pdfobject.base.core.PDFObjectDII.doSoapCall(PDFObjectDII.java:91)
    at
    com.sap.tc.adobe.pdfobject.base.core.PDFObject.execute(PDFObject.java:111)
    at
    com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentRenderHandler.handle(PDFDocumentRenderHandler.java:176)
    at
    com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentProcessor.process(PDFDocumentProcessor.java:52)
    ... 86 more
    Caused by: java.rmi.ServerException: Server Exception:
    javax.ejb.EJBException: nested exception is:
    javax.transaction.RollbackException: Transaction:with ID 43783 will be
    rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
    not able to prepare its transaction branch. Returned result from prepare is
    TMFAIL.; nested exception is:
    com.sap.engine.services.webservices.jaxrpc.exceptions.SOAPFaultException:
    javax.ejb.EJBException: nested exception is:
    javax.transaction.RollbackException: Transaction:with ID 43783 will be
    rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
    not able to prepare its transaction branch. Returned result from prepare is
    TMFAIL.
    at
    com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.processFault(SOAPTransportBinding.java:2075)
    at
    com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.call_SOAP(SOAPTransportBinding.java:1416)
    at
    com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.callWOLogging(SOAPTransportBinding.java:991)
    at
    com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.call(SOAPTransportBinding.java:945)
    at
    com.sap.engine.services.webservices.espbase.client.dynamic.impl.DInterfaceInvokerImpl.invokeOperation(DInterfaceInvokerImpl.java:76)
    at
    com.sap.tc.adobe.pdfobject.base.core.PDFObjectDII.invoke(PDFObjectDII.java:328)
    ... 90 more
    Caused by:
    com.sap.engine.services.webservices.jaxrpc.exceptions.SOAPFaultException:
    javax.ejb.EJBException: nested exception is:
    javax.transaction.RollbackException: Transaction:with ID 43783 will be
    rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
    not able to prepare its transaction branch. Returned result from prepare is
    TMFAIL.
    at
    com.sap.engine.services.webservices.espbase.client.bindings.impl.FaultUtil.buildFaultException_SOAP11(FaultUtil.java:225)
    at
    com.sap.engine.services.webservices.espbase.client.bindings.impl.FaultUtil.buildFaultException(FaultUtil.java:65)
    at
    com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.processFault(SOAPTransportBinding.java:2031)
    ... 95 more
    Finally i compare the environments (Production, Dev and QAS) and in DEV and QAS this report works perfectly (generate PDF file correctly). I compare configurations of them and they have the same parameters and values.
    The Support Desktop tools set on green all (DEV and QAS)
    I found an article about the ADS rfc that use the adobe document service, so i check in the environment production and this doesn't exists (using SM59).  I check in the environments DEV and QAS and this doesn't exists, but in both evironments appears just "ADS is enabled" and works perfectly.
    I tried to execute the program test of PDF's (FP_TEST_IA_01 and FP_TEST_00) on the three environments and not working on all.
    Please help me with this, i am crazy with this!!!
    Thanks and greetings.
    Alex

    Hi Alex,
    follow up as per Note:
    1052659
    See defaultTrace.trc and create SAP customer message if needed.
    cheers
    m./

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    oracle remote print utility (orarrp) can't print pdf file directly to printer.
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        pdf_data = lv_pdfsource        "XSTRING internal table
    *   NAME     =
    *   SUFFIX1  =
    *   SUFFIX2  =
    *   COPIES   =
    *   PRIO     =
        IMMEDIATE_PRINT         = 'X'
    *   AUTO_DELETE             =
    *   TITLELINE               =
    *   RECEIVER =
    *   DIVISION =
    *   AUTHORITY               =
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    * IMPORTING
    *   SPOOLID  =
    * EXCEPTIONS
    *   NO_DATA  = 1
    *   NOT_PDF  = 2
    *   WRONG_DEVTYPE           = 3
    *   OPERATION_FAILED        = 4
    *   CANNOT_WRITE_FILE       = 5
    *   DEVICE_MISSING          = 6
    *   NO_SUCH_DEVICE          = 7
    *   OTHERS   = 8
    IF sy-subrc <> 0.
    * Implement suitable error handling here
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  • Generated pdf file from oracle reports show bad characters

    Hello all,
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                    pdfDoc.Add(pdfTable);
                    pdfDoc.Close();
                    stream.Close();
    Thanks & Regards RAJENDRAN M

    Hi Rajendran,
    The second question is about the usage of iTextSharp library, which is not a MS product, please post in their forum for help:
    http://support.itextpdf.com/forum
    Thanks for your understanding.
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

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