InDesign Installation Error
Below is the error I received while attempting to download InDesign. Tried twice and encountered the same error. Any help would be greatly appreciated?
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} -----------
ERROR: DF012: Unable to find file(Seq 16)
ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16)
Check your Windows color profiles folder and the permissions in C:\Windows\System32\spool\drivers\color and the folder mentioned in teh warning text. Delete the offending profiles and try again.
Mylenium
Similar Messages
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Adobe InDesign Installation Error
I keep having errors when installing. Please help, I'm installing InDesign CS6 trial.
What errors? What OS? We can't help without details.
-
Haven't been able to install Adobe Indesign CC through Creative Cloud. Gives the following installation error "Unable to extract to temp directory. Contact Customer Support EX11". What can I do?
Jeremy Jediel Gongora then it is likely a file permission failure as was previously discussed. You can find details on how to adjust the file permissions of your temp directory at Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
I would also recommend reviewing your installation log files for additional error messages. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion. -
Indesign standard version installation error for Mac OS: "installer failed to initialize.
Indesign standard version installation error for Mac OS: "installer failed to initialize. Please download Adobe Support Advisor to detect problem". Transferred by application over to new laptop, application considered damaged, with instructions to reinstall. Attempting from downloaded file.
go to HD>library>application support>adobe>caps and rename the caps folder.
go to USER library>application support>adobe>OOBE and rename OOBE folder
install Adobe application manager from below link.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 -
How can I resolve installation errors DF024 & DF037 for CS5.5 on Mac?
Please help. I've gone through the forum posts, as well as searched the Internet, and find the matter daunting. Have tried to implement a solution and may have caused more problems. Assistance would be greatly appreciated.
PROBLEM:
I am unable to uninstall or reinstall both Dreamweaver 5.5 and CS 5.5.
Continually get extensive number of the following errors:
ERROR DF024 Unable to preserve original file...
ERROR DF024 Unable to move file…
ERROR DF037 Unable to delete directory…
SYSTEM CONFIG:
Adobe CS 5.5
Mac OS 10.7.4
MacBook Pro 2.5 GHz
Intel Core 2 Duo with 4 GB Ram
BACKGROUND (History appears chronologically in 4 parts.):
CS 5.5 was already installed and functioning fine, then upgraded from OS 10.6 to 10.7. Noticed issues with elements not appearing in DISPLAY VIEW of Dreamweaver, but was correct in CODE VIEW and BROWSER PREVIEW.
Tried to reinstall and uninstall Dreamweaver 5.5 several times using the CS 5.5 installation disk. Consistently got DF024 errors. NOTE: After first attempt. installer marked Dreamweaver as already installed, but not the others. Using the Finder, the Dreamweaver directory appears to be empty unless the files are now hidden. Nothing regarding the application can be seen in the Trash. Also unable to launch any other Adobe CS apps.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 19 error(s), 15 warning(s)
----------- Payload: {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5-Win-GM/SLConfig.xml" Error 0(Seq 15)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 15)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
SLConfig.xml appeared to be an alias pointing to a file of the same name in the Mac version. Went to original file, made a new alias and replaced the corrupted file.
Then rebooted system and relaunched CSS5.5 Installer with all apps selected. Program started and ran for about 15 min before reporting more errors, now with error DF037 as well. Did this again with the same results except the DF037 error did not reappear. It appears the the problems are mostly in two directories:
/Library/Application Support/Adobe/CameraRaw/CameraProfiles/
and
/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Win-GM/
but I am not sure how to best resolve this.
Below are selected portions of the most recent (and VERY verbose) error log. To conserve space, log entries in which the same error is repeated are truncated. (Only the first one and last repetitions are copied here; the others have been omitted and are replaced with highlighted ellipses [i.e., "..."].) Please let me know if you would like the complete log report.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 238 error(s), 98 warning(s)
WARNING: DW031: Payload:{0D96CFE6-376D-44B8-808A-16F3BEB73263} Adobe Media Encoder CS5.5 5.5.0.0 has been updated and has been selected for repair. The patch {41BFF2C7-9F45-4CF3-A257-E80E14802157} Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All 5.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F313167E-5172-11E0-ACE7-30C2E3AB3DC5} Adobe InDesign CS5.5 Common Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5} Adobe InDesign CS5.5 Application Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5} Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US 7.5.0.0 has been updated and has been selected for repair. The patch {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{03FB981A-5170-11E0-A90E-3CEDE2AB3DC5} Adobe InDesign CS5.5 Application Base Files2 7.5.0.0 has been updated and has been selected for repair. The patch {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0D96CFE6-376D-44B8-808A-16F3BEB73263} Adobe Media Encoder CS5.5 5.5.0.0 has been updated and has been selected for repair. The patch {41BFF2C7-9F45-4CF3-A257-E80E14802157} Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All 5.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F313167E-5172-11E0-ACE7-30C2E3AB3DC5} Adobe InDesign CS5.5 Common Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5} Adobe InDesign CS5.5 Application Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5} Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US 7.5.0.0 has been updated and has been selected for repair. The patch {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{03FB981A-5170-11E0-A90E-3CEDE2AB3DC5} Adobe InDesign CS5.5 Application Base Files2 7.5.0.0 has been updated and has been selected for repair. The patch {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333 will be uninstalled now.
----------- Payload: {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Win-GM/aul.xml" Error 0(Seq 26)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 26)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed
ERROR: DW050: - Creative Suite 5.5 Design Premium: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Media Encoder CS5.5: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-en_US: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.2: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Adobe Fireworks CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul: Install failed
ERROR: DW050: - AIR for APPLE IOS Support (FP): Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
ERROR: DW050: - Adobe Flash Fonts1: Install failed
ERROR: DW050: - Adobe Content Viewer: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul: Install failed
ERROR: DW050: - Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeFlash11.5-en_USLanguagePack: Install failed
ERROR: DW050: - Digital Publishing: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Dreamweaver CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Pixel Bender Toolkit: Install failed
ERROR: DW050: - Adobe Dreamweaver Widget Browser: Install failed
ERROR: DW050: - Adobe Toolhints CS5.5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe Dreamweaver CS5.5_AdobeDreamweaver11.5en_USLanguagePack: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Buzzword CS5.5: Install failed
ERROR: DW050: - Adobe Flash CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Flash Player: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed
ERROR: DW050: - Adobe Linguistics CS5.5: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failedHi Sharad,
Thank you for your reply.
Since my initial posting here, I've attempted a few more installations. Each time a file from /Library/Application Support/Adobe/ssc/ would appear with the same error DF024, and it was always an alias. So each time I would replace the old alias with a new manually created alias pointing to the same original as the old alias. Sure enough, when I relaunched the installer, error DF024 with the old alias no longer appeared, but a new error DF042 with another alias from the same directory did appear. Then I manually replaced all aliases found in the /Library/Application Support/Adobe/ssc/ directory with new ones I created.
Upon rebooting and relaunching the installer program, the program did not stop at around 12% as consistently it did up until now. Instead, it progressed to 80% before it stopped and reported a huge number of new errors. Most of them pertain to the inability to roll back the installation it had attempted. No files from /Library/Application Support/Adobe/ssc/ appeared in the new log report.
To gain a better understanding of the logs, I downloaded AdobeSupportAdvisor and tried using it, but it referred me to online solutions that weren't relevant to my situation (i.e., one mentions Photoshop CS4 and I've never installed CS4).
I also tried following the articles from the Adobe knowledgebase:
cspid_84451: Troubleshoot with install logs | CS5, CS5.5, CS6
which is fine if you only have a few errors, and
cspid_83481: Installation, launch log errors | CS5, CS5.5, CS6, CCM
which doesn't list error DF024.
At this point I've decided to not not make anymore attempts without some expert guidance.
The log file seem too large to post here. If you would like review the log, I can perhaps post it on www.pastebin.com unless you can suggest a better way. Please let me know. -
When trying to install InDesign CC on my Windows 7 machine I keep getting the installation error EX11 (Error upon extracting to the temporary folder.) I've already tried two different folders (on my C and my D drive), each with plenty available space.
Any help would be much appreciated!
(I've already tried to ask Adobe support, but it's impossible to get in touch with them. - the links on their website are circular, probably to evade annoying questions from potential clients.)Please enable the hidden administrator (Enable the (Hidden) Administrator Account on Windows 7, 8, or Vista) & then try to install, or try creating another user profile & install from there.
In case the issue still persists, contact Adobe Support at Adobe: Creative, marketing, and document management solutions
Regards
Rajshree -
Installation errors: vcredist_x86.exe
Hello,
I have a problem when installing any Adobe CC application from the Creative Cloud panel (e.g. Photoshop, Illustrator). After each installation is completed, I get the following error message:
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Joshua\AppData\Local\Temp\{C5FA99EF-6367-4AB6-A547-D1C3E3731FC2}\InDesign_10_LS 20_Win64\Adobe InDesign CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
Microsoft Visual C++ 2012 Restributable Packages were correctly installed before and the Adobe applications work properly. But the installation error is permanently displayed in the CC panel and prevents me from accessing the settings and updates. Does anyone have a solution to this issue?
Thanks in advance.In this case I suggest you to repair your Microsoft Visual C++ 2012 Redistributable Package (x8B) and try re installing the products
To repair
r
Open control panel, then open programs > programs and features window
Right click onMicrosoft Visual C++ 2012 Redistributable Package (x86) select change, then choose repair ( Some times you need to restart the computer to perform the repair.)
Once repair completed restart the computer and try installing the products -
Hi. I own CS5 and Acrobat Pro 9. I recently purchased a new Mac laptop and used the built-in migration tool to move all my software to the new computer. All the key CS5 applications were working fine (Photoshop, Illustrator, Dreamworks, InDesign) but I got an error message for Acrobat Pro, which said...
Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop).
But I would start another component (such as Photoshop) and nothing would change. So I decided to uninstall everything and re-install it. I used the uninstaller and then the cleaner tool to get rid of everything. Then I tried to re-install. But I got installation errors, primarily...
- 0 fatal error(s), 9 error(s), 2 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 749 Unable to preserve original file at "/Applications/Adobe Illustrator CS5/Configuration/ai_app_24px.png" Error 0
ERROR: 749 Command ARKDeleteFileCommand failed.
ERROR: 3260 Unable to preserve original file at "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/Info.plist" Error 0
ERROR: 3260 Command ARKDeleteFileCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Adobe Illustrator CS5: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe Illustrator CS5_AdobeIllustrator15en_USLanguagePack: Install failed
At best, I've managed to install Dreamweaver, Illustrator, and InDesign but not Photoshop. The...
ERROR: 3260 Unable to preserve original file at "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/Info.plist" Error 0
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
...always come up.
If I then try to install Acrobat Pro, I get an error message that begins....
"Licensing for this product has stopped working."
I think I've tried this re-installation process about 12 times now. Seriously. I've been at this for more than 8 hours. I've been reading through forums, trying to find and delete various Adobe files, and I've had no luck.
Doing a clean OS install is really not an option. There are just too many pieces of software I'd have to re-install. But I'm at a loss as to what to try next. Any thoughts?do not migrate adobe software. properly install it using adobe installation files.
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I am trying to install Creative MediaSource Player/Organizer 5.0.38 ([size="2" color="#3300ff">CMS5_PCAPP_LB_5_0_38.exe) for a Zen Micro?on a friends computer, having downloaded it from Creative whever I run the program it all extracts but once the install starts I get the "Error code 5002". I have also tried to install from the net with the same error, not surprisingly. I have also tried to install while in safe mode it gets further but then obviously doesn't see the player so then won't let me go further. Any ideas anybody, please?
Yeah I have seen that thread, but the difference here is I am not trying to open files on an existing and functioning version of indesign: I am trying to install a brand new version of indesign CS5 and the rest of the CS5 suite onto my laptop. I am getting error code 5 as an installation error, not a file reading error or file corruption error.
-
Installation Error Exit Code 20
I am attempting to install InDesign CS 5.5 on a new Windows 7 computer. I received an installation error Exit Code 20. Adobe Chat told me I had to open a discussion in the forum to resolve this issue. Is anyone able to help me fix this issue?
Exit Code: 20 - install source path does not exist
Install source files are missing.
Reextract or copy the contents of the installer.
See: Installation, launch log errors | CS5, CS5.5, CS6, CCM
http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html -
How so I overcome an update installation error: (U44M1P34)?
I have repeatedly received an installation error U44M1P34 for Indesign CC. I use Windows 7 Ultimate on a PC laptop. All other application updates go smoothly.
Here are some previous threads on the subject:
Update Failed - InDesign CC - U44M1P34 | Adobe Community
Error message U44M1P34 | Adobe Community
Update Error: Indesign CC (U44M1P34) | Adobe Community -
Adobe creative cloud installation error 201
adobe creative cloud installation error 201
How to solve this problem?Install Adobe application manager and try updating to CC desktop application.
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You -
I just not a new iPhone and in order to sync it I need the newest iTunes, but I can't update it! I tried checking for updates and then trying to downlaod it. I get this error: "Errors occured while installing the updates. If the problem persists, chose Tools > Download Only and try installing manually."
Where on earth is Tools anyway?
When I tried just reinstalling all of iTunes, I had a Windows Installer error...I don't even know what that is!tools is at the top of the apple updater but dont get your hopes up
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Software Update, 10.6.6 installation error!!
Hi all, hope someone can help.
I have a Mac Pro running 10.6.5. I upgraded to 10.6.5 recently and had problems with this. When using Software Update, it would download, log out and install only to get an error at the end saying it couldn't install, with no explanation of why. I did some investigation and it boiled down to Safari (one of the updates in the list to install along with 10.6.5) wasn't being replaced. I had to delete Safari from my applications folder before updating. I tried rebuilding permissions and even installed from the installers from the apple download page. but until I deleted Safari from my apps folder it would fail every time.
Since I assumed that it was a corrupt copy of safari and all other update went ok I assumed I had fixed the problem.
Now I'm trying to install the update of 10.6.6 via Software Update. and I'm getting the same problems. It downloads, reboots, installs then at the end says that it was not installed because of an error and promps me to restart.
I have downloaded the update and run it from the desktop and it goes through the install as follows:-
Installing
optimizing system
Moving files
installation failed.
It seems that it isn't able to replace existing files on my system with new ones therefore fails the install.
Has anyone got any ideas? I have repaired permissions with disk utility and tried repairing them while booting from the 10.6.3 system disc, still no joy
Many thanksWorse problem here. I get the installation error then the computer attempts to reboot and I get locked at the gray background apple screen. Tried safe boot power on +SHIFT a status bar comes up and goes 3/4 away across and locks. Running permissions repair from Mac OEM disk set was no help. Had to do a time machine restore. Seems my install error is catastrophic. On the upside time machine works very well.. A bit disappointed with my Windows-esque crash
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== Issue
==
I have another kind of problem with Firefox
== Description
==
When i tried to install DownloadHelper this happened Firefox could not install the file at
https://addons.mozilla.org/en-US/firefox/downloads/latest/3006/addon-3006-latest.xpi?src=addondetail
because: Unexpected installation error
Review the Error Console log for more details.
-203
, how do i check the log and how do i resolve this problem? thank you
== This happened
==
Just once or twice
== today
==
== Troubleshooting information
==
Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Ask Toolbar for Firefox
2.1.0.5
true
AVG Safe Search
9.0.0.783
true
{3f963a5b-e555-4543-90e2-c3908898db71}
Java Console
6.0.17
true
Microsoft .NET Framework Assistant
1.1
true
{20a82645-c095-46ed-80e3-08825760534b}
BitDefender Antiphishing Toolbar
2.0
true
[email protected]
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
3.6.3
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1276351876
print.print_printer
HP Photosmart D5300 series
print.printer_HP_Photosmart_D5300_series.print_bgcolor
false
print.printer_HP_Photosmart_D5300_series.print_bgimages
false
print.printer_HP_Photosmart_D5300_series.print_command
print.printer_HP_Photosmart_D5300_series.print_downloadfonts
false
print.printer_HP_Photosmart_D5300_series.print_edge_bottom
0
print.printer_HP_Photosmart_D5300_series.print_edge_left
0
print.printer_HP_Photosmart_D5300_series.print_edge_right
0
print.printer_HP_Photosmart_D5300_series.print_edge_top
0
print.printer_HP_Photosmart_D5300_series.print_evenpages
true
print.printer_HP_Photosmart_D5300_series.print_footercenter
print.printer_HP_Photosmart_D5300_series.print_footerleft
&PT
print.printer_HP_Photosmart_D5300_series.print_footerright
&D
print.printer_HP_Photosmart_D5300_series.print_headercenter
print.printer_HP_Photosmart_D5300_series.print_headerleft
&T
print.printer_HP_Photosmart_D5300_series.print_headerright
&U
print.printer_HP_Photosmart_D5300_series.print_in_color
true
print.printer_HP_Photosmart_D5300_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_D5300_series.print_margin_left
0.5
print.printer_HP_Photosmart_D5300_series.print_margin_right
0.5
print.printer_HP_Photosmart_D5300_series.print_margin_top
0.5
print.printer_HP_Photosmart_D5300_series.print_oddpages
true
print.printer_HP_Photosmart_D5300_series.print_orientation
0
print.printer_HP_Photosmart_D5300_series.print_pagedelay
500
print.printer_HP_Photosmart_D5300_series.print_paper_data
9
print.printer_HP_Photosmart_D5300_series.print_paper_height
11.00
print.printer_HP_Photosmart_D5300_series.print_paper_size_type
0
print.printer_HP_Photosmart_D5300_series.print_paper_size_unit
1
print.printer_HP_Photosmart_D5300_series.print_paper_width
8.50
print.printer_HP_Photosmart_D5300_series.print_reversed
false
print.printer_HP_Photosmart_D5300_series.print_scaling
1.00
print.printer_HP_Photosmart_D5300_series.print_shrink_to_fit
true
print.printer_HP_Photosmart_D5300_series.print_to_file
false
print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
== Firefox version
==
3.6.3
== Operating system
==
Windows Vista
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)
== Plugins installed
==
*-npdivxplayerplugin
*Default Plug-in
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*6.0.12.732
*RealPlayer(tm) LiveConnect-Enabled Plug-In
*RealJukebox Netscape Plugin
*Shockwave Flash 10.0 r45
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*iTunes Detector Plug-in
*DivX Web Player version 2.0.0.254
*GEPlugin
*4.0.50524.0
*Office Live Update v1.4
*NPWLPG
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*RealPlayer(tm) HTML5VideoShim Plug-In
*Google Update
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsersMark Leary:
As TXGuy posted above:
See:
https://support.mozilla.com/en-US/kb/Unexpected+installation+error+-203+when+installing+add-ons
http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox#Unexpected_installation_error_-203
Also see:
http://support.mozilla.com/en-US/kb/Profiles#How_to_find_your_profile
http://kb.mozillazine.org/Show_hidden_files_and_folders
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