InDesign is Crashing
I just installed CS5 on my new iMac and InDesign is crashing but Illustrator and Photoshop work fine. Please help.
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My Indesign CC crashes every time I open a CS6 file on it!!!
My Indesign CC crashes every time I open a CS6 file on it. I have tried everything, a clean install using the clean tool on my system, saving the CS6 file as an .idml on CS6---but whenever I try to open files on Indesign CC, the program crashes!
I am using a Mac OSX Lion on 2010 Macbook Pro 15in. with 8gb RAM.
My Indesign CC is completely useless without being able to open my CS6 files, please help!
Crash report below:
Process: Adobe InDesign CC [15107]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.0.0.244 (9000)
Code Type: X86-64 (Native)
Parent Process: launchd [197]
User ID: 501
Date/Time: 2013-10-12 07:10:05.364 +0800
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 34505 sec
Crashes Since Last Report: 11398
Per-App Interval Since Last Report: 170 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: D4831B50-9C57-8265-8CED-515C2F837F9C
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000032d143b6c
VM Regions Near 0x32d143b6c:
__LINKEDIT 0000000201b74000-0000000201be3000 [ 444K] r--/rwx SM=COW /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
-->
STACK GUARD 00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AGM 0x0000000101e9c2ae 0x101b6a000 + 3351214
1 com.adobe.AGM 0x0000000101e9ce4f 0x101b6a000 + 3354191
2 com.adobe.AGM 0x0000000101ef8ceb 0x101b6a000 + 3730667
3 com.adobe.AGM 0x0000000101f0a627 0x101b6a000 + 3802663
4 com.adobe.AGM 0x0000000101f0b6ef 0x101b6a000 + 3806959
5 com.adobe.AGM 0x0000000101f0e111 0x101b6a000 + 3817745
6 com.adobe.AGM 0x0000000101b9ff6b 0x101b6a000 + 221035
7 com.adobe.AGM 0x0000000101b9ff6b 0x101b6a000 + 221035
8 com.adobe.AGM 0x0000000101db70dc 0x101b6a000 + 2412764
9 com.adobe.AGM 0x0000000101b9ff6b 0x101b6a000 + 221035
10 com.adobe.AGM 0x0000000101db70dc 0x101b6a000 + 2412764
11 com.adobe.AGM 0x0000000101d848e9 0x101b6a000 + 2205929
12 com.adobe.AGM 0x0000000101d614af 0x101b6a000 + 2061487
13 com.adobe.InDesign.AppFramework 0x000000010ed0dbf5 0x10ece2000 + 179189
14 PublicLib.dylib 0x0000000101153456 PathPageItem::Fill(IGraphicsPort*) + 406
15 PublicLib.dylib 0x000000010119ea80 CGraphicFrameShape::DrawShape_Fill(GraphicsData*, int) + 320
16 PublicLib.dylib 0x000000010119e87c CGraphicFrameShape::DrawShape(GraphicsData*, int) + 76
17 PublicLib.dylib 0x00000001011a1991 CShape::ProcessDrawShape(GraphicsData*, int) + 273
18 PublicLib.dylib 0x00000001011a284c CShape::DrawHierarchy(GraphicsData*, int) + 396
19 PublicLib.dylib 0x000000010119f2c0 CGraphicFrameShape::DrawShape_Hierarchy(GraphicsData*, int) + 1920
20 PublicLib.dylib 0x000000010119e8b3 CGraphicFrameShape::DrawShape(GraphicsData*, int) + 131
21 PublicLib.dylib 0x00000001011a1991 CShape::ProcessDrawShape(GraphicsData*, int) + 273
22 com.adobe.InDesign.Group 0x000000011191dade 0x11191a000 + 15070
23 com.adobe.InDesign.Generic Page Item 0x00000001114c4798 0x111495000 + 194456
24 com.adobe.InDesign.Group 0x000000011191d994 0x11191a000 + 14740
25 com.adobe.InDesign.Group 0x000000011191d014 0x11191a000 + 12308
26 PublicLib.dylib 0x00000001011a1991 CShape::ProcessDrawShape(GraphicsData*, int) + 273
27 com.adobe.InDesign.Layer 0x0000000112374cf1 0x11236f000 + 23793
28 com.adobe.InDesign.Generic Page Item 0x00000001114c4798 0x111495000 + 194456
29 com.adobe.InDesign.Layer 0x0000000112374ba9 0x11236f000 + 23465
30 com.adobe.InDesign.Layer 0x000000011237454c 0x11236f000 + 21836
31 com.adobe.InDesign.Spread 0x00000001149236a9 0x11491b000 + 34473
32 com.adobe.InDesign.Spread 0x000000011492173d 0x11491b000 + 26429
33 com.adobe.InDesign.Spread 0x000000011491ede9 0x11491b000 + 15849
34 com.adobe.InDesign.AppFramework 0x000000010ed11edf 0x10ece2000 + 196319
35 com.adobe.InDesign.Layout UI 0x0000000112505e9f 0x1123af000 + 1404575
36 com.adobe.InDesign.Layout UI 0x0000000112503a2b 0x1123af000 + 1395243
37 com.adobe.InDesign.Layout UI 0x000000011250249a 0x1123af000 + 1389722
38 com.adobe.InDesign.Layout UI 0x0000000112502046 0x1123af000 + 1388614
39 com.adobe.InDesign.Layout UI 0x00000001125070ad 0x1123af000 + 1409197
40 DV_WidgetBinLib.dylib 0x000000010004097f 0x100037000 + 39295
41 com.adobe.dvaui.framework 0x0000000100bb380c dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 332
42 com.adobe.dvaui.framework 0x0000000100bb3c15 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 901
43 com.adobe.dvaui.framework 0x0000000100bb3f38 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 296
44 com.adobe.dvaui.framework 0x0000000100bb26cb dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 43
45 com.adobe.dvaui.framework 0x0000000100bb380c dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 332
46 com.adobe.dvaui.framework 0x0000000100bb3c15 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 901
47 com.adobe.dvaui.framework 0x0000000100bb3f38 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 296
48 com.adobe.dvaui.framework 0x0000000100bb26cb dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 43
49 com.adobe.dvaui.framework 0x0000000100bb380c dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 332
50 com.adobe.dvaui.framework 0x0000000100bb3c15 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 901
51 com.adobe.dvaui.framework 0x0000000100bb3f38 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 296
52 com.adobe.dvaui.framework 0x0000000100bb26cb dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 43
53 com.adobe.dvaui.framework 0x0000000100bb380c dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 332
54 com.adobe.dvaui.framework 0x0000000100bb3c15 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 901
55 com.adobe.dvaui.framework 0x0000000100bb3f38 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 296
56 com.adobe.dvaui.framework 0x0000000100bb37c4 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 260
57 com.adobe.dvaui.framework 0x0000000100bb3c15 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 901
58 com.adobe.dvaui.framework 0x0000000100bb432c dvaui::ui::UI_Node::UI_DispatchDrawFromRoot(dvaui::drawbot::ColorRGBA const&, dvaui::drawbot::Drawbot*, bool) const + 348
59 com.adobe.InDesign.Application UI 0x000000010f0294b2 0x10eefa000 + 1242290
60 com.adobe.dvaui.framework 0x0000000100c42586 void dvaui::drawbot::InvokeDrawbotFromRegionT<dvaui::ui::OS_View, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*>, NSView*>(dvaui::ui::OS_View const&, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*> const&, dvaui::drawbot::SupplierInterface const&, NSView*, __HIShape const*, dvaui::drawbot::SurfaceInterface*, bool) + 198
61 com.adobe.dvaui.framework 0x0000000100c3ef6c void dvaui::drawbot::InvokeDrawbot<dvaui::ui::OS_View, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*>, NSView*>(dvaui::ui::OS_View const&, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*> const&, dvaui::drawbot::SupplierInterface const&, NSView*, __HIShape const*, dvaui::drawbot::SurfaceInterface*, std::vector<dvacore::geom::RectT<int>, std::allocator<dvacore::geom::RectT<int> > >*, bool) + 364
62 com.adobe.dvaui.framework 0x0000000100c2ed42 dvaui::ui::OS_View::UI_HandlePlatformDrawEvent(dvaui::drawbot::SurfaceInterface*) + 402
63 com.adobe.dvacore.framework 0x000000010065f3e4 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68
64 com.adobe.InDesign.Application UI 0x000000010f027872 0x10eefa000 + 1235058
65 com.adobe.dvacore.framework 0x000000010065f47c void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 140
66 com.adobe.dvacore.framework 0x0000000100660fed void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
67 com.adobe.dvaui.framework 0x0000000100c39176 dvaui::ui::OS_NodeTimerData::RemoveTimer() + 25926
68 com.apple.AppKit 0x00007fff886bf064 -[NSView _drawRect:clip:] + 4217
69 com.apple.AppKit 0x00007fff886bd6c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
70 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
71 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
72 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
73 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
74 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
75 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
76 com.apple.AppKit 0x00007fff886bb6f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 817
77 com.apple.AppKit 0x00007fff886bb143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 314
78 com.apple.AppKit 0x00007fff886b6d6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
79 com.apple.AppKit 0x00007fff88680c93 -[NSView displayIfNeeded] + 1830
80 com.apple.AppKit 0x00007fff8873da18 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1377
81 com.apple.AppKit 0x00007fff8873d038 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 940
82 com.apple.AppKit 0x00007fff8873cc1f -[NSWindow orderWindow:relativeTo:] + 159
83 com.apple.AppKit 0x00007fff887356dc -[NSWindow makeKeyAndOrderFront:] + 48
84 com.adobe.owl 0x0000000100477c50 0x100433000 + 281680
85 com.adobe.owl 0x00000001004c248b 0x100433000 + 586891
86 com.adobe.owl 0x0000000100484131 0x100433000 + 332081
87 com.adobe.owl 0x0000000100483b1a 0x100433000 + 330522
88 com.adobe.owl 0x0000000100484b70 0x100433000 + 334704
89 com.adobe.owl 0x000000010045a6e2 0x100433000 + 161506
90 com.adobe.owl 0x0000000100471ac6 0x100433000 + 256710
91 com.adobe.owl 0x000000010047e6c3 0x100433000 + 308931
92 com.adobe.owl 0x000000010047dc99 OWLWidgetShow + 491
93 WidgetBinLib.dylib 0x00000001002f32ac DocumentPresentation::MakeActive() + 76
94 com.adobe.InDesign.Layout UI 0x00000001124bc753 0x1123af000 + 1103699
95 com.adobe.InDesign.Layout UI 0x00000001124bbfd4 0x1123af000 + 1101780
96 PublicLib.dylib 0x00000001010d4481 Command::DoImmediate(short) + 33
97 com.adobe.InDesign.Utilities 0x0000000115d8b47c 0x115d8a000 + 5244
98 com.adobe.InDesign.Utilities 0x0000000115d8b605 0x115d8a000 + 5637
99 com.adobe.InDesign.AppFramework 0x000000010eced26f 0x10ece2000 + 45679
100 PublicLib.dylib 0x00000001010d3740 CmdUtils::ProcessCommand(ICommand*) + 64
101 com.adobe.InDesign.Import Export UI 0x0000000111ea7dae 0x111ea0000 + 32174
102 PublicLib.dylib 0x00000001010d4481 Command::DoImmediate(short) + 33
103 com.adobe.InDesign.Utilities 0x0000000115d8b47c 0x115d8a000 + 5244
104 com.adobe.InDesign.Utilities 0x0000000115d8b605 0x115d8a000 + 5637
105 com.adobe.InDesign.AppFramework 0x000000010eced26f 0x10ece2000 + 45679
106 PublicLib.dylib 0x00000001010d3740 CmdUtils::ProcessCommand(ICommand*) + 64
107 com.adobe.InDesign.Document Actions 0x000000011057ffb9 0x11056b000 + 85945
108 com.adobe.InDesign.Document Framework 0x00000001106c8f43 0x11059e000 + 1224515
109 com.adobe.InDesign.AppFramework 0x000000010ed3ba2a 0x10ece2000 + 367146
110 com.adobe.InDesign.AppFramework 0x000000010ed3633e 0x10ece2000 + 344894
111 com.adobe.InDesign.AppFramework 0x000000010ed358e5 0x10ece2000 + 342245
112 PublicLib.dylib 0x00000001011cc69a CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 458
113 com.adobe.InDesign.Scripting 0x0000000114616724 0x1145eb000 + 177956
114 com.adobe.InDesign.Scripting 0x0000000114613738 0x1145eb000 + 165688
115 com.adobe.InDesign.Scripting 0x0000000114613d50 0x1145eb000 + 167248
116 com.adobe.InDesign.Support for AppleScript 0x0000000114b30063 0x114b00000 + 196707
117 com.adobe.InDesign.Support for AppleScript 0x0000000114b2d75a 0x114b00000 + 186202
118 com.adobe.InDesign.Support for AppleScript 0x0000000114b2cae2 0x114b00000 + 183010
119 com.adobe.InDesign.Support for AppleScript 0x0000000114b0151c 0x114b00000 + 5404
120 com.apple.AE 0x00007fff8b482078 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307
121 com.apple.AE 0x00007fff8b481ed9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37
122 com.apple.AE 0x00007fff8b481d99 aeProcessAppleEvent + 318
123 com.apple.HIToolbox 0x00007fff850ad709 AEProcessAppleEvent + 100
124 com.apple.AppKit 0x00007fff8867d836 _DPSNextEvent + 1456
125 com.apple.AppKit 0x00007fff8867cdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
126 com.apple.AppKit 0x00007fff886741a3 -[NSApplication run] + 517
127 com.adobe.exo.framework 0x00000001028a7e98 exo::app::OS_AppBase::RunEventLoop() + 56
128 com.adobe.InDesign.AppFramework 0x000000010edefff3 0x10ece2000 + 1105907
129 com.adobe.InDesign.AppFramework 0x000000010edef182 0x10ece2000 + 1102210
130 com.adobe.InDesign 0x0000000100001dbc main + 412
131 com.adobe.InDesign 0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bef4d16 kevent + 10
1 libdispatch.dylib 0x00007fff8c024dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8c0249ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168ff3 _pthread_cond_wait + 927
2 com.apple.CoreServices.CarbonCore 0x00007fff8c0e3406 TSWaitOnConditionTimedRelative + 163
3 com.apple.CoreServices.CarbonCore 0x00007fff8c045a98 MPWaitOnQueue + 252
4 PMRuntime.dylib 0x000000010165ebe1 0x10165d000 + 7137
5 com.apple.CoreServices.CarbonCore 0x00007fff8c0ba7e0 PrivateMPEntryPoint + 58
6 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8bef2686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bef1c42 mach_msg + 70
2 com.apple.CoreServices.CarbonCore 0x00007fff8c0e03dd TS_exception_listener_thread + 67
3 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000010eddaf22 0x10ece2000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000010edda517 0x10ece2000 + 1017111
4 com.adobe.InDesign.AppFramework 0x000000010edd7a97 0x10ece2000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000010eddbabd 0x10ece2000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000010eddba43 0x10ece2000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000010eddba02 0x10ece2000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000010eddaf22 0x10ece2000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000010edda38d 0x10ece2000 + 1016717
4 com.adobe.InDesign.AppFramework 0x000000010edd7a97 0x10ece2000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000010eddbabd 0x10ece2000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000010eddba43 0x10ece2000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000010eddba02 0x10ece2000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8bef4386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff861ee7c8 nanosleep + 163
2 com.adobe.InDesign.Support for JavaScript 0x0000000114bc0818 0x114b6d000 + 342040
3 com.adobe.InDesign.Support for JavaScript 0x0000000114ba7a3e 0x114b6d000 + 240190
4 com.adobe.InDesign.Support for JavaScript 0x0000000114bc03d5 0x114b6d000 + 340949
5 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8bef42aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000010a37f231 0x10a367000 + 98865
2 ServiceManager-Launcher.dylib 0x000000010a37e5d6 0x10a367000 + 95702
3 ServiceManager-Launcher.dylib 0x000000010a37d678 0x10a367000 + 91768
4 ServiceManager-Launcher.dylib 0x000000010a37d6e6 0x10a367000 + 91878
5 ServiceManager-Launcher.dylib 0x000000010a3782e4 0x10a367000 + 70372
6 ServiceManager-Launcher.dylib 0x000000010a378cfe 0x10a367000 + 72958
7 ServiceManager-Launcher.dylib 0x000000010a378c0b 0x10a367000 + 72715
8 ServiceManager-Launcher.dylib 0x000000010a37c36e 0x10a367000 + 86894
9 ServiceManager-Launcher.dylib 0x000000010a37c4b2 0x10a367000 + 87218
10 ServiceManager-Launcher.dylib 0x000000010a37c26d 0x10a367000 + 86637
11 ServiceManager-Launcher.dylib 0x000000010a37c1e6 0x10a367000 + 86502
12 ServiceManager-Launcher.dylib 0x000000010a36a916 0x10a367000 + 14614
13 ServiceManager-Launcher.dylib 0x000000010a36eb05 0x10a367000 + 31493
14 ServiceManager-Launcher.dylib 0x000000010a37ce46 0x10a367000 + 89670
15 ServiceManager-Launcher.dylib 0x000000010a37eef3 0x10a367000 + 98035
16 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
17 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x000000012275144b 0x12270c000 + 283723
3 MultiProcessor Support 0x0000000122751303 0x12270c000 + 283395
4 MultiProcessor Support 0x0000000122771394 0x12270c000 + 414612
5 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 9:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x000000012275144b 0x12270c000 + 283723
3 MultiProcessor Support 0x0000000122751303 0x12270c000 + 283395
4 MultiProcessor Support 0x0000000122771394 0x12270c000 + 414612
5 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x000000012275144b 0x12270c000 + 283723
3 MultiProcessor Support 0x0000000122751303 0x12270c000 + 283395
4 MultiProcessor Support 0x0000000122771394 0x12270c000 + 414612
5 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000010eddaf22 0x10ece2000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000010edda5c8 0x10ece2000 + 1017288
4 com.adobe.InDesign.AppFramework 0x000000010edd7a97 0x10ece2000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000010eddbabd 0x10ece2000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000010eddba43 0x10ece2000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000010eddba02 0x10ece2000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8bef46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86166f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86166ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86151191 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8bef4386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff861ee7c8 nanosleep + 163
2 PMRuntime.dylib 0x0000000101662856 IDThreading::Sleep(unsigned int) + 54
3 com.adobe.InDesign.Application UI 0x000000010ef07fe8 0x10eefa000 + 57320
4 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
5 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8bef46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86166f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86166ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86151191 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000007fffffff rbx: 0x000000012a986500 rcx: 0x000000012d143b70 rdx: 0x0000000000000000
rdi: 0x000000012a986540 rsi: 0x0000000000000000 rbp: 0x00007fff5fbf4a30 rsp: 0x00007fff5fbf4980
r8: 0x000000012a986540 r9: 0x0000000000000000 r10: 0x000000012a986660 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x000000012216c2d4 r14: 0x0000000101e9c524 r15: 0x0000000000000000
rip: 0x0000000101e9c2ae rfl: 0x0000000000010247 cr2: 0x000000032d143b6c
Logical CPU: 0
Binary Images:
0x100000000 - 0x100005fff +com.adobe.InDesign (9.0.0.244 - 9000) <2F683D4B-A144-3E91-A0CA-3F9B6B1DA676> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
0x10000c000 - 0x10000eff7 +com.adobe.InDesign.InDesignModelAndUI (9.0 - 0) <7EAF82B5-D2A0-3E46-96B1-61E4A9D819C9> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
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0x100025000 - 0x10002ffff +ASLSupportLib.dylib (1) <37C5A821-5118-3BCF-AC5E-F9C4FAE123A8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ASLSupportLib.dylib
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0x1001bf000 - 0x100204ff7 +TextPanelLib.dylib (1) <F06B61DF-F7D5-37AA-B1F5-BB5FA3737E62> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/TextPanelLib.dylib
0x100221000 - 0x100382fff +WidgetBinLib.dylib (1) <7D51BAC1-7061-36C1-8C0E-CBF411371A56> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/WidgetBinLib.dylib
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0x10106d000 - 0x10106dfff +com.adobe.InDesign.InDesignModel (9.0 - 0) <5A3F239E-E40A-3876-8DD9-0E5AEDB58098> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
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0x1010ab000 - 0x101513fff +PublicLib.dylib (1) <9C2969EC-46E7-3AC9-ADDE-45951D87A220> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PublicLib.dylib
0x10165d000 - 0x101667fff +PMRuntime.dylib (1) <E2DF4211-4A31-32BB-87F5-F0ADFFBFACE8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PMRuntime.dylib
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0x1019ee000 - 0x101a0bfff +com.adobe.BIB (AdobeBIB 1.2.03.30830 - 1.2.03.30830) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x101a13000 - 0x101b57fff +com.adobe.ACE (AdobeACE 2.20.02.30830 - 2.20.02.30830) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x101b6a000 - 0x10213bfff +com.adobe.AGM (AdobeAGM 4.30.19.30830 - 4.30.19.30830) <9062D763-4040-3F8C-8FF3-23876F112FB8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1021d8000 - 0x102215fff +com.adobe.ARE (AdobeARE 1.5.02.30830 - 1.5.02.30830) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x10221d000 - 0x102243fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10224b000 - 0x1027e4fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x102861000 - 0x10287eff7 +com.adobe.dvaflashview.framework (7.0.849323 - 7.0.849323.0) <727F09EC-0D75-3C41-8553-54585B9408BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x102895000 - 0x102899ff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1028a0000 - 0x102962fff +com.adobe.exo.framework (7.0.849323 - 7.0.849323.0) <60261EFB-3EF3-3201-9BE7-3CC7235B523B> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x1029ff000 - 0x102aadfff +com.adobe.dvaworkspace.framework (7.0.849323 - 7.0.849323.0) <412D9508-51FD-34D9-8B3E-FE9BD1EAC107> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x102b30000 - 0x1031adfcf +com.adobe.PlugPlug (4.0.0.172 - 4.0.0.172) <1B15941F-D885-3AC5-880F-D513DA868B00> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x103494000 - 0x1034c0ff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbb.dylib
0x1034db000 - 0x1034fafe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x10351f000 - 0x104264fff +com.adobe.ICUData (4.0 - 3.61) <01D90725-4B10-312C-9546-9C0CCCA1B7BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x104278000 - 0x1043a9ff7 +com.adobe.ICUInternationalization (4.0 - 3.61) <CD4AD967-00CD-3979-8F82-1166E2058FA6> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicui18n.40.0 .dylib
0x1043fd000 - 0x1044f3ff7 +com.adobe.ICUUnicode (4.0 - 3.61) <2352E6C8-3431-3A99-92B9-382E85A018AC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x10452b000 - 0x104659fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1046b4000 - 0x1047a3fff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1047b6000 - 0x1047b8fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x1047be000 - 0x104875ff7 +com.adobe.boost_regex.framework (7.0.847203 - 7.0.847203.0) <F1C659D9-D3E8-3ACE-8368-9161529A6A66> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1048df000 - 0x10494eff7 +com.adobe.adobe_caps (adobe_caps 7.0.0.21 - 7.0.0.21) <CE3C6356-9EE2-3B88-8261-8612A0743F56> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x104959000 - 0x104964fff +com.adobe.boost_signals.framework (7.0.847203 - 7.0.847203.0) <E0B3BB47-4294-3D65-8979-29B2D6C5DD2E> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x104973000 - 0x104977fff +com.adobe.boost_system.framework (7.0.847203 - 7.0.847203.0) <70F73B9F-8416-37BF-9294-086AE475B743> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10497d000 - 0x104a1efff +com.adobe.ICUConverter (4.0 - 3.61) <46764474-111C-3B13-AF62-002B71877405> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dylib
0x104a3e000 - 0x104aa0ff7 +DataBaseLib.dylib (1) <F2D6864D-0813-3833-96A5-9D256A00375D> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DataBaseLib.dylib
0x104ab4000 - 0x104b20fff +ObjectModelLib.dylib (1) <FDA08F73-D9C2-303E-AB18-564E50554517> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ObjectModelLib.dylib
0x104b3d000 - 0x104b61fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.30807 - 3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x10737e000 - 0x10737efff +DTraceSupport.dylib (1) <E54DF20B-C169-68CF-A3F5-0470DEFF1C8A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DTraceSupport.dylib
0x1073a3000 - 0x1073a5ff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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0x10a367000 - 0x10a393fff +ServiceManager-Launcher.dylib (55) <D5A4D905-A054-3E22-A284-3519895C201B> /Library/Application Support/Adobe/*/ServiceManager-Launcher.dylib
0x10a4a9000 - 0x10a4cfff7 +com.adobe.InDesign.LILO (9.0.0.244 - 0) <9EBF6F94-9C67-38CE-8498-35AAB356F2B5> /Applications/Adobe InDesign CC/*/LILO
0x10a4dd000 - 0x10a4e6ff7 +com.adobe.InDesign.PNG Import Filter UI (9.0.0.244 - 0) <3FAFE9A4-D233-3288-8686-515229F7EEB1> /Applications/Adobe InDesign CC/*/PNG Import Filter UI
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0x10b937000 - 0x10ba4cfff +com.adobe.InDesign.EBookExport (9.0.0.244 - 0) <86F6CE82-3182-32F0-A2EC-167B4F7862D6> /Applications/Adobe InDesign CC/*/EBookExport
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0x10beea000 - 0x10bf2eff7 +com.adobe.InDesign.Color Management UI (9.0.0.244 - 0) <D804A9E1-A2B6-37AD-B684-43C8E3CE4936> /Applications/Adobe InDesign CC/*/Color Management UI
0x10bf3e000 - 0x10bfbaff7 +com.adobe.InDesign.Color Picker Panel (9.0.0.244 - 0) <B90A4418-E4D5-3D38-A487-4DEE7FF39A12> /Applications/Adobe InDesign CC/*/Color Picker Panel
0x10bfe2000 - 0x10c062ff7 +com.adobe.InDesign.DynamicDocumentsUI (9.0.0.244 - 0) <1BCEA1A3-0146-32B2-8BF7-8ABA0A5CAAEE> /Applications/Adobe InDesign CC/*/DynamicDocumentsUI
0x10c089000 - 0x10c0a5fff +com.adobe.InDesign.EPS UI (9.0.0.244 - 0) <605EEF62-9504-3D17-944E-C46531B8AE9F> /Applications/Adobe InDesign CC/*/EPS UI
0x10c0b6000 - 0x10c0c2ff7 +com.adobe.InDesign.Generic Style Editor (9.0.0.244 - 0) <E3407643-34D1-351D-AD4A-FC83D64F1D94> /Applications/Adobe InDesign CC/*/Generic Style Editor
0x10c0d1000 - 0x10c107fff +com.adobe.InDesign.Gradient Panel (9.0.0.244 - 0) <FEB32D3E-A743-37D7-AD55-0C7BE4C3A7F9> /Applications/Adobe InDesign CC/*/Gradient Panel
0x10c11e000 - 0x10c1c0fff +com.adobe.InDesign.Graphic Panels (9.0.0.244 - 0) <21F96085-EB7B-3120-8A14-0878423CE0EB> /Applications/Adobe InDesign CC/*/Graphic Panels
0x10c1e9000 - 0x10c204fff +com.adobe.InDesign.JPEG Export (9.0.0.244 - 0) <388494FD-CC7B-3DE7-95E0-168DB055E05B> /Applications/Adobe InDesign CC/*/JPEG Export
0x10c216000 - 0x10c267ff7 +com.adobe.InDesign.Output Preview (9.0.0.244 - 0) <95F41A2C-23A1-35E3-997C-AC3E54B8122B> /Applications/Adobe InDesign CC/*/Output Preview
0x10c281000 - 0x10c298ff7 +com.adobe.InDesign.OutputMiscUI (9.0.0.244 - 0) <BA2B462B-F51B-3F6A-9784-C7E1A829521A> /Applications/Adobe InDesign CC/*/OutputMiscUI
0x10c2ab000 - 0x10c32cfff +com.adobe.InDesign.PDF UI (9.0.0.244 - 0) <174E4555-5A58-3C01-8ACB-B3EB40200850> /Applications/Adobe InDesign CC/*/PDF UI
0x10c350000 - 0x10c3bdfff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151481) <BCDB9366-EDB3-3FEA-854D-3D2C72D48781> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x10c3c8000 - 0x10c3dfff7 +com.adobe.InDesign.Printer Styles (9.0.0.244 - 0) <487F7052-DB11-3A2A-BE31-201DEC20FCEB> /Applications/Adobe InDesign CC/*/Printer Styles
0x10c3ee000 - 0x10c4d0fff +com.adobe.InDesign.PrintUI (9.0.0.244 - 0) <F827F8F9-91CD-3A6A-836B-A674CA53B9FA> /Applications/Adobe InDesign CC/*/PrintUI
0x10c4fc000 - 0x10c50eff7 +com.adobe.InDesign.PS Import UI (9.0.0.244 - 0) <0280417C-5563-3598-AA00-684D11F291D2> /Applications/Adobe InDesign CC/*/PS Import UI
0x10c51d000 - 0x10c540fff +com.adobe.InDesign.Swatch Library Panel (9.0.0.244 - 0) <20A34F07-0480-302C-8438-F356D7451012> /Applications/Adobe InDesign CC/*/Swatch Library Panel
0x10c54f000 - 0x10c60cff7 +com.adobe.InDesign.Swatches Panel (9.0.0.244 - 0) <E9653217-9232-31D7-8B55-7460A27289E3> /Applications/Adobe InDesign CC/*/Swatches Panel
0x10c642000 - 0x10c6f1ff7 +com.adobe.InDesign.Transparency UI (9.0.0.244 - 0) <03830CAC-DF7D-3605-9963-4DA645248281> /Applications/Adobe InDesign CC/*/Transparency UI
0x10c724000 - 0x10c788fff +com.adobe.InDesign.Assignment UI (9.0.0.244 - 0) <C4DC67CA-6464-361D-8F96-AC7383158809> /Applications/Adobe InDesign CC/*/Assignment UI
0x10c7aa000 - 0x10c7cdfff +com.adobe.InDesign.InCopy Bridge UI (9.0.0.244 - 0) <FA141EE1-E99A-3D03-BE6C-A2E545821E8C> /Applications/Adobe InDesign CC/*/InCopy Bridge UI
0x10c7db000 - 0x10c81aff7 +com.adobe.InDesign.InCopy Bridge (9.0.0.244 - 0) <D5E4E3B1-A43B-3417-AF70-78C223C798A0> /Applications/Adobe InDesign CC/*/InCopy Bridge
0x10c82a000 - 0x10c832fff +com.adobe.InDesign.InCopyExport (9.0.0.244 - 0) <81D645C8-B39C-3FFE-9A1D-55D7E7D8F46E> /Applications/Adobe InDesign CC/*/InCopyExport
0x10c83c000 - 0x10c843ff7 +com.adobe.InDesign.InCopyExportUI (9.0.0.244 - 0) <713F0E2D-1802-36CA-8E10-FF322C3E2259> /Applications/Adobe InDesign CC/*/InCopyExportUI
0x10c84c000 - 0x10c854fff +com.adobe.InDesign.InCopyWorkflow UI (9.0.0.244 - 0) <B5F00DC3-482D-3FCA-BD7E-67CF432C75A8> /Applications/Adobe InDesign CC/*/InCopyWorkflow UI
0x10c85f000 - 0x10c8b6ff7 +com.adobe.InDesign.Note (9.0.0.244 - 0) <39574DCB-0795-3067-84CF-0FB12B9E4881> /Applications/Adobe InDesign CC/*/Note
0x10c8d6000 - 0x10c8e1ff7 +com.adobe.InDesign.NotePref (9.0.0.244 - 0) <95C54A58-F9FD-3374-B600-705525389FF3> /Applications/Adobe InDesign CC/*/NotePref
0x10c8ef000 - 0x10c8f4ff7 +com.adobe.InDesign.Username UI (9.0.0.244 - 0) <85772C26-BB2E-34BB-B733-E08E4966949A> /Applications/Adobe InDesign CC/*/Username UI
0x10c8fe000 - 0x10c99fff7 +com.adobe.InDesign.ButtonUI (9.0.0.244 - 0) <E55C1B03-3F82-3971-841B-56EB21F8ED20> /Applications/Adobe InDesign CC/*/ButtonUI
0x10c9ce000 - 0x10c9f6ff7 +com.adobe.InDesign.MediaUI (9.0.0.244 - 0) <C42F3AD6-9E13-3C9A-BC49-A93F440751C0> /Applications/Adobe InDesign CC/*/MediaUI
0x10ca0b000 - 0x10ca1bfff +com.adobe.InDesign.Alignment Panel (9.0.0.244 - 0) <4801B0C6-C22C-3384-AB5E-5FCF75DD308D> /Applications/Adobe InDesign CC/*/Alignment Panel
0x10ca24000 - 0x10ca6bfff +com.adobe.InDesign.Asset Library Panel (9.0.0.244 - 0) <DFD7A06A-9BE0-3FA3-AA41-66A68C0A0957> /Applications/Adobe InDesign CC/*/Asset Library Panel
0x10ca8f000 - 0x10cafcff7 +com.adobe.InDesign.Asset PubLibrary (9.0.0.244 - 0) <1FB73D92-A75B-39B0-91F8-02AB32E6D0E3> /Applications/Adobe InDesign CC/*/Asset PubLibrary
0x10cb1a000 - 0x10cb67ff7 +com.adobe.InDesign.Book Panel (9.0.0.244 - 0) <0306739B-78D6-30D6-9705-6DFE711C8EE7> /Applications/Adobe InDesign CC/*/Book Panel
0x10cb8a000 - 0x10cba6fff +com.adobe.InDesign.Bookmark Panel (9.0.0.244 - 0) <19756A8B-1C5A-320E-A6D2-3D763B15947F> /Applications/Adobe InDesign CC/*/Bookmark Panel
0x10cbbd000 - 0x10cbf6fff +com.adobe.InDesign.ContentDropper Tool (9.0.0.244 - 0) <DB93021C-DD9A-3CA4-AF06-CC3ECEFA946B> /Applications/Adobe InDesign CC/*/ContentDropper Tool
0x10cc14000 - 0x10cc5aff7 +com.adobe.InDesign.Control Panel (9.0.0.244 - 0) <AF496EDF-D413-3344-8805-7D9F1DB11DC7> /Applications/Adobe InDesign CC/*/Control Panel
0x10cc77000 - 0x10cc81fff +com.adobe.InDesign.Create Guides Dialog (9.0.0.244 - 0) <7F35F38E-FA21-3692-82C1-BCE747EE3CEB> /Applications/Adobe InDesign CC/*/Create Guides Dialog
0x10cc8c000 - 0x10ccc6fff +com.adobe.InDesign.Eyedropper Tool (9.0.0.244 - 0) <A8E7360A-E42A-3790-B998-83398E336316> /Applications/Adobe InDesign CC/*/Eyedropper Tool
0x10ccdb000 - 0x10cd68fff +com.adobe.InDesign.Hyperlinks Panel (9.0.0.244 - 0) <72C51910-CC5C-3B7D-8331-70195952E7A5> /Applications/Adobe InDesign CC/*/Hyperlinks Panel
0x10cd8d000 - 0x10ce1dfff +com.adobe.InDesign.Index Panel (9.0.0.244 - 0) <EC33F8C3-4233-3790-B4AF-5AB31B6956FC> /Applications/Adobe InDesign CC/*/Index Panel
0x10ce3d000 - 0x10ce49ff7 com.apple.carbonframeworktemplate (1.0 - 1.0) <E859A35E-8EC1-3CA9-9758-95EC69D4EC5D> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/unihan.framework/Versions/A/unihan
0x10ce54000 - 0x10cebcfff +com.adobe.InDesign.Info Panel (9.0.0.244 - 0) <0BDD7C10-8F5D-3507-B772-EFCBE4AE1ED0> /Applications/Adobe InDesign CC/*/Info Panel
0x10ced4000 - 0x10cf98fff +com.adobe.InDesign.Knowledge Base (9.0.0.244 - 0) <C979FEE9-EB01-3B48-AC45-EABE15DAF596> /Applications/Adobe InDesign CC/*/Knowledge Base
0x10cfa2000 - 0x10cff5ff7 +com.adobe.InDesign.Layers Panel (9.0.0.244 - 0) <4BD4C9F5-7EF5-387C-AC72-40014E19D7F5> /Applications/Adobe InDesign CC/*/Layers Panel
0x10d017000 - 0x10d01cfff +com.adobe.InDesign.Layout Adjustment Panel (9.0.0.244 - 0) <27CE7F02-93CA-348D-BC67-1571721BC4BF> /Applications/Adobe InDesign CC/*/Layout Adjustment Panel
0x10d025000 - 0x10d044fff +com.adobe.InDesign.Layout Adjustment (9.0.0.244 - 0) <D4DAC346-AE89-3BBE-BF0C-E449E34B4121> /Applications/Adobe InDesign CC/*/Layout Adjustment
0x10d053000 - 0x10d09fff7 +com.adobe.InDesign.Links UI (9.0.0.244 - 0) <D2BA3E6B-66B8-36BB-B28F-FB41EAC0C74D> /Applications/Adobe InDesign CC/*/Links UI
0x10d0c1000 - 0x10d166ff7 +com.adobe.InDesign.ObjectStylesUI (9.0.0.244 - 0) <8805D797-3D6A-3231-9E5A-3954B2BC30FD> /Applications/Adobe InDesign CC/*/ObjectStylesUI
0x10d196000 - 0x10d1bcfff +com.adobe.InDesign.Page Setup Dialog (9.0.0.244 - 0) <4F0302C1-D70D-3B22-AFD6-EA32AE0D393A> /Applications/Adobe InDesign CC/*/Page Setup Dialog
0x10d1c9000 - 0x10d28dfff +com.adobe.InDesign.Pages Panel (9.0.0.244 - 0) <DE2D5A98-5F85-3311-B09E-9391CE0AFA73> /Applications/Adobe InDesign CC/*/Pages Panel
0x10d2be000 - 0x10d2cdfff +com.adobe.InDesign.Sections UI (9.0.0.244 - 0) <B7BE35B6-9BA8-33B7-88E1-9CD7E49745C3> /Applications/Adobe InDesign CC/*/Sections UI
0x10d2d8000 - 0x10d2e2fff +com.adobe.InDesign.StepRepeat (9.0.0.244 - 0) <28502BE1-9A2D-338D-AC27-5CFFC9FC4DD8> /Applications/Adobe InDesign CC/*/StepRepeat
0x10d2ee000 - 0x10d32dff7 +com.adobe.InDesign.Text Wrap Panel (9.0.0.244 - 0) <3197CB4D-952F-3BF9-A91C-F1490A2BA0A2> /Applications/Adobe InDesign CC/*/Text Wrap Panel
0x10d346000 - 0x10d388fff +com.adobe.InDesign.TOC UI Dialog (9.0.0.244 - 0) <B330AAE5-4ECF-3687-B25B-A7E1087287EB> /Applications/Adobe InDesign CC/*/TOC UI Dialog
0x10d3a2000 - 0x10d3deff7 +com.adobe.InDesign.Transform Panel (9.0.0.244 - 0) <916C8883-536E-3E8C-B321-DB90DDC4C072> /Applications/Adobe InDesign CC/*/Transform Panel
0x10d3f4000 - 0x10d40ffff +com.adobe.InDesign.Image Import UI (9.0.0.244 - 0) <314ED635-384F-3699-8494-A9713519B2E0> /Applications/Adobe InDesign CC/*/Image Import UI
0x10d421000 - 0x10d437fff +com.adobe.InDesign.Scotch Rules (9.0.0.244 - 0) <67B1F4A9-CAF9-34E0-9C2F-70B47C09A2FB> /Applications/Adobe InDesign CC/*/Scotch Rules
Chris, OK the complete crash log is at http://pastebin.com/tZ7wummp
Thanks. -
Why does InDesign CC crash every time I open an InDesign CS6 file?
Every time I try to open one of my Indesign CS6 files, Indesign CC crashes. Shouldn't these two be compatible?
It opens it for a second, and the program crashes immediately. I thought paying for Adobe CC monthly meant that these obvious problems would be patched quickly.
I've submitted at least 10 crash reports to Adobe, I'm sure I'm not the only one.
I'm on a mid-2010 Macbook Pro i5 2.4 Ghz, 8gb RAM. Please see the crash report below.
Process: Adobe InDesign CC [34118]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.0.0.244 (9000)
Code Type: X86-64 (Native)
Parent Process: launchd [283]
User ID: 501
Date/Time: 2013-07-23 01:21:12.523 +0800
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 25532 sec
Crashes Since Last Report: 48319
Per-App Interval Since Last Report: 194 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: D4831B50-9C57-8265-8CED-515C2F837F9C
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000032b065a7c
VM Regions Near 0x32b065a7c:
__LINKEDIT 0000000201b74000-0000000201be3000 [ 444K] r--/rwx SM=COW /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
-->
STACK GUARD 00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AGM 0x0000000101e9c2ae 0x101b6a000 + 3351214
1 com.adobe.AGM 0x0000000101e9ce4f 0x101b6a000 + 3354191
2 com.adobe.AGM 0x0000000101ef8ceb 0x101b6a000 + 3730667
3 com.adobe.AGM 0x0000000101f0a627 0x101b6a000 + 3802663
4 com.adobe.AGM 0x0000000101f0b6ef 0x101b6a000 + 3806959
5 com.adobe.AGM 0x0000000101f0e111 0x101b6a000 + 3817745
6 com.adobe.AGM 0x0000000101b9ff6b 0x101b6a000 + 221035
7 com.adobe.InDesign.AppFramework 0x000000010f233bf5 0x10f208000 + 179189
8 PublicLib.dylib 0x0000000101153456 PathPageItem::Fill(IGraphicsPort*) + 406
9 PublicLib.dylib 0x000000010119ea80 CGraphicFrameShape::DrawShape_Fill(GraphicsData*, int) + 320
10 PublicLib.dylib 0x000000010119e87c CGraphicFrameShape::DrawShape(GraphicsData*, int) + 76
11 PublicLib.dylib 0x00000001011a1991 CShape::ProcessDrawShape(GraphicsData*, int) + 273
12 PublicLib.dylib 0x00000001011a284c CShape::DrawHierarchy(GraphicsData*, int) + 396
13 PublicLib.dylib 0x000000010119f2c0 CGraphicFrameShape::DrawShape_Hierarchy(GraphicsData*, int) + 1920
14 PublicLib.dylib 0x000000010119e8b3 CGraphicFrameShape::DrawShape(GraphicsData*, int) + 131
15 PublicLib.dylib 0x00000001011a1991 CShape::ProcessDrawShape(GraphicsData*, int) + 273
16 com.adobe.InDesign.Group 0x000000011122cade 0x111229000 + 15070
17 com.adobe.InDesign.Generic Page Item 0x0000000111a16798 0x1119e7000 + 194456
18 com.adobe.InDesign.Group 0x000000011122c994 0x111229000 + 14740
19 com.adobe.InDesign.Group 0x000000011122c014 0x111229000 + 12308
20 PublicLib.dylib 0x00000001011a1991 CShape::ProcessDrawShape(GraphicsData*, int) + 273
21 com.adobe.InDesign.Layer 0x0000000112787cf1 0x112782000 + 23793
22 com.adobe.InDesign.Generic Page Item 0x0000000111a16798 0x1119e7000 + 194456
23 com.adobe.InDesign.Layer 0x0000000112787ba9 0x112782000 + 23465
24 com.adobe.InDesign.Layer 0x000000011278754c 0x112782000 + 21836
25 com.adobe.InDesign.Spread 0x0000000114d936a9 0x114d8b000 + 34473
26 com.adobe.InDesign.Spread 0x0000000114d9173d 0x114d8b000 + 26429
27 com.adobe.InDesign.Spread 0x0000000114d8ede9 0x114d8b000 + 15849
28 com.adobe.InDesign.AppFramework 0x000000010f237b84 0x10f208000 + 195460
29 PublicLib.dylib 0x000000010129dc5f 0x1010ab000 + 2042975
30 PublicLib.dylib 0x000000010129d607 SnapshotUtilsEx::Draw(int, unsigned int, PMReal const&, unsigned int, SnapshotUtils::Transparencies, IdleTimer*, std::map<IDType<ClassID_tag>, PMReal, std::less<IDType<ClassID_tag> >, std::allocator<std::pair<IDType<ClassID_tag> const, PMReal> > >*, unsigned int) + 87
31 com.adobe.InDesign.Layout 0x0000000112a3e75a 0x112a2c000 + 75610
32 com.adobe.InDesign.Layout 0x0000000112a3de14 0x112a2c000 + 73236
33 com.adobe.InDesign.AppFramework 0x000000010f25324f 0x10f208000 + 307791
34 com.adobe.InDesign.AppFramework 0x000000010f252c8b 0x10f208000 + 306315
35 com.adobe.InDesign.Application UI 0x000000010f552f4d 0x10f420000 + 1257293
36 com.apple.AppKit 0x00007fff8f27621a -[NSApplication run] + 636
37 com.adobe.exo.framework 0x00000001028a7e98 exo::app::OS_AppBase::RunEventLoop() + 56
38 com.adobe.InDesign.AppFramework 0x000000010f315ff3 0x10f208000 + 1105907
39 com.adobe.InDesign.AppFramework 0x000000010f315182 0x10f208000 + 1102210
40 com.adobe.InDesign 0x0000000100001dbc main + 412
41 com.adobe.InDesign 0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92fb8d16 kevent + 10
1 libdispatch.dylib 0x00007fff8b784dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b7849ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff92fb80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9012a023 _pthread_cond_wait + 927
2 com.apple.CoreServices.CarbonCore 0x00007fff89e1e406 TSWaitOnConditionTimedRelative + 163
3 com.apple.CoreServices.CarbonCore 0x00007fff89d80a98 MPWaitOnQueue + 252
4 PMRuntime.dylib 0x000000010165ebe1 0x10165d000 + 7137
5 com.apple.CoreServices.CarbonCore 0x00007fff89df57e0 PrivateMPEntryPoint + 58
6 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff92fb6686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92fb5c42 mach_msg + 70
2 com.apple.CoreServices.CarbonCore 0x00007fff89e1b3dd TS_exception_listener_thread + 67
3 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff92fb80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90129fe9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000010f300f22 0x10f208000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000010f300517 0x10f208000 + 1017111
4 com.adobe.InDesign.AppFramework 0x000000010f2fda97 0x10f208000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000010f301abd 0x10f208000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000010f301a43 0x10f208000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000010f301a02 0x10f208000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92fb80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90129fe9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000010f300f22 0x10f208000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000010f300517 0x10f208000 + 1017111
4 com.adobe.InDesign.AppFramework 0x000000010f2fda97 0x10f208000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000010f301abd 0x10f208000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000010f301a43 0x10f208000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000010f301a02 0x10f208000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff92fb8386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff901af800 nanosleep + 163
2 com.adobe.InDesign.Support for JavaScript 0x0000000115030818 0x114fdd000 + 342040
3 com.adobe.InDesign.Support for JavaScript 0x0000000115017a3e 0x114fdd000 + 240190
4 com.adobe.InDesign.Support for JavaScript 0x00000001150303d5 0x114fdd000 + 340949
5 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff92fb82aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x0000000117a9e231 0x117a86000 + 98865
2 ServiceManager-Launcher.dylib 0x0000000117a9d5d6 0x117a86000 + 95702
3 ServiceManager-Launcher.dylib 0x0000000117a9c678 0x117a86000 + 91768
4 ServiceManager-Launcher.dylib 0x0000000117a9c6e6 0x117a86000 + 91878
5 ServiceManager-Launcher.dylib 0x0000000117a972e4 0x117a86000 + 70372
6 ServiceManager-Launcher.dylib 0x0000000117a97cfe 0x117a86000 + 72958
7 ServiceManager-Launcher.dylib 0x0000000117a97c0b 0x117a86000 + 72715
8 ServiceManager-Launcher.dylib 0x0000000117a9b36e 0x117a86000 + 86894
9 ServiceManager-Launcher.dylib 0x0000000117a9b4b2 0x117a86000 + 87218
10 ServiceManager-Launcher.dylib 0x0000000117a9b26d 0x117a86000 + 86637
11 ServiceManager-Launcher.dylib 0x0000000117a9b1e6 0x117a86000 + 86502
12 ServiceManager-Launcher.dylib 0x0000000117a89916 0x117a86000 + 14614
13 ServiceManager-Launcher.dylib 0x0000000117a8db05 0x117a86000 + 31493
14 ServiceManager-Launcher.dylib 0x0000000117a9be46 0x117a86000 + 89670
15 ServiceManager-Launcher.dylib 0x0000000117a9def3 0x117a86000 + 98035
16 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
17 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff92fb80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90129fe9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000010f300f22 0x10f208000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000010f3005c8 0x10f208000 + 1017288
4 com.adobe.InDesign.AppFramework 0x000000010f2fda97 0x10f208000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000010f301abd 0x10f208000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000010f301a43 0x10f208000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000010f301a02 0x10f208000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 9:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff92fb80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90129fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x000000011ea7e44b 0x11ea39000 + 283723
3 MultiProcessor Support 0x000000011ea7e303 0x11ea39000 + 283395
4 MultiProcessor Support 0x000000011ea9e394 0x11ea39000 + 414612
5 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff92fb80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90129fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x000000011ea7e44b 0x11ea39000 + 283723
3 MultiProcessor Support 0x000000011ea7e303 0x11ea39000 + 283395
4 MultiProcessor Support 0x000000011ea9e394 0x11ea39000 + 414612
5 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 11:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff92fb80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90129fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x000000011ea7e44b 0x11ea39000 + 283723
3 MultiProcessor Support 0x000000011ea7e303 0x11ea39000 + 283395
4 MultiProcessor Support 0x000000011ea9e394 0x11ea39000 + 414612
5 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92fb86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90127f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90127d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff901121d1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff92fb86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90127f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90127d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff901121d1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff92fb86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90127f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90127d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff901121d1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff92fb66c2 semaphore_wait_trap + 10
1 com.adobe.ACE 0x0000000101affa38 ACEHasFeature + 527320
2 com.adobe.ACE 0x0000000101aff10e ACEHasFeature + 524974
3 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff92fb66c2 semaphore_wait_trap + 10
1 com.adobe.ACE 0x0000000101affa38 ACEHasFeature + 527320
2 com.adobe.ACE 0x0000000101aff10e ACEHasFeature + 524974
3 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff92fb66c2 semaphore_wait_trap + 10
1 com.adobe.ACE 0x0000000101affa38 ACEHasFeature + 527320
2 com.adobe.ACE 0x0000000101aff10e ACEHasFeature + 524974
3 libsystem_c.dylib 0x00007fff901257a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff901121e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000007fffffff rbx: 0x0000000122b3c100 rcx: 0x000000012b065a80 rdx: 0x0000000000000000
rdi: 0x0000000122b3c130 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfadd0 rsp: 0x00007fff5fbfad20
r8: 0x0000000122b3c130 r9: 0x0000000000000000 r10: 0x0000000122b3c250 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x000000012b0144d4 r14: 0x0000000101e9c524 r15: 0x0000000000000000
rip: 0x0000000101e9c2ae rfl: 0x0000000000010247 cr2: 0x000000032b065a7c
Logical CPU: 1
Binary Images:
0x100000000 - 0x100005fff +com.adobe.InDesign (9.0.0.244 - 9000) <2F683D4B-A144-3E91-A0CA-3F9B6B1DA676> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
0x10000c000 - 0x10000eff7 +com.adobe.InDesign.InDesignModelAndUI (9.0 - 0) <7EAF82B5-D2A0-3E46-96B1-61E4A9D819C9> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x100014000 - 0x10001cfff +com.adobe.coretech.adobesplashkit (AdobeSplashKit Version 1.0 - 1.0) <65BFDA83-4121-3D12-9BBE-9F4FF1DB3D6A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x100025000 - 0x10002ffff +ASLSupportLib.dylib (1) <37C5A821-5118-3BCF-AC5E-F9C4FAE123A8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ASLSupportLib.dylib
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0x100221000 - 0x100382fff +WidgetBinLib.dylib (1) <7D51BAC1-7061-36C1-8C0E-CBF411371A56> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/WidgetBinLib.dylib
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0x10106d000 - 0x10106dfff +com.adobe.InDesign.InDesignModel (9.0 - 0) <5A3F239E-E40A-3876-8DD9-0E5AEDB58098> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0x101072000 - 0x101080fff +com.adobe.boost_threads.framework (7.0.847203 - 7.0.847203.0) <A0AE19A9-2B8E-310A-8AC1-0E2E026E7A40> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
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0x1010ab000 - 0x101513fff +PublicLib.dylib (1) <9C2969EC-46E7-3AC9-ADDE-45951D87A220> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PublicLib.dylib
0x10165d000 - 0x101667fff +PMRuntime.dylib (1) <E2DF4211-4A31-32BB-87F5-F0ADFFBFACE8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PMRuntime.dylib
0x101670000 - 0x101687ff7 +com.adobe.AFL (AdobeAFL 1.5.0 - 1.5) <1C46F2BE-2E4D-3E25-ACDF-85E2962B92DF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x101696000 - 0x1019a6ff7 +com.adobe.CoolType (AdobeCoolType 5.13.00.30830 - 5.13.00.30830) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1019ee000 - 0x101a0bfff +com.adobe.BIB (AdobeBIB 1.2.03.30830 - 1.2.03.30830) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x101a13000 - 0x101b57fff +com.adobe.ACE (AdobeACE 2.20.02.30830 - 2.20.02.30830) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x101b6a000 - 0x10213bfff +com.adobe.AGM (AdobeAGM 4.30.19.30830 - 4.30.19.30830) <9062D763-4040-3F8C-8FF3-23876F112FB8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1021d8000 - 0x102215fff +com.adobe.ARE (AdobeARE 1.5.02.30830 - 1.5.02.30830) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x10221d000 - 0x102243fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10224b000 - 0x1027e4fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x102861000 - 0x10287eff7 +com.adobe.dvaflashview.framework (7.0.849323 - 7.0.849323.0) <727F09EC-0D75-3C41-8553-54585B9408BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x102895000 - 0x102899ff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1028a0000 - 0x102962fff +com.adobe.exo.framework (7.0.849323 - 7.0.849323.0) <60261EFB-3EF3-3201-9BE7-3CC7235B523B> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x1029ff000 - 0x102aadfff +com.adobe.dvaworkspace.framework (7.0.849323 - 7.0.849323.0) <412D9508-51FD-34D9-8B3E-FE9BD1EAC107> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x102b30000 - 0x1031adfcf +com.adobe.PlugPlug (4.0.0.172 - 4.0.0.172) <1B15941F-D885-3AC5-880F-D513DA868B00> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x103494000 - 0x1034c0ff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbb.dylib
0x1034db000 - 0x1034fafe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x10351f000 - 0x104264fff +com.adobe.ICUData (4.0 - 3.61) <01D90725-4B10-312C-9546-9C0CCCA1B7BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x104278000 - 0x1043a9ff7 +com.adobe.ICUInternationalization (4.0 - 3.61) <CD4AD967-00CD-3979-8F82-1166E2058FA6> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicui18n.40.0 .dylib
0x1043fd000 - 0x1044f3ff7 +com.adobe.ICUUnicode (4.0 - 3.61) <2352E6C8-3431-3A99-92B9-382E85A018AC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x10452b000 - 0x104659fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1046b4000 - 0x1047a3fff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1047b6000 - 0x1047b8fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x1047be000 - 0x104875ff7 +com.adobe.boost_regex.framework (7.0.847203 - 7.0.847203.0) <F1C659D9-D3E8-3ACE-8368-9161529A6A66> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1048df000 - 0x10494eff7 +com.adobe.adobe_caps (adobe_caps 7.0.0.21 - 7.0.0.21) <CE3C6356-9EE2-3B88-8261-8612A0743F56> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x104959000 - 0x104964fff +com.adobe.boost_signals.framework (7.0.847203 - 7.0.847203.0) <E0B3BB47-4294-3D65-8979-29B2D6C5DD2E> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
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0x10497d000 - 0x104a1efff +com.adobe.ICUConverter (4.0 - 3.61) <46764474-111C-3B13-AF62-002B71877405> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dylib
0x104a3e000 - 0x104aa0ff7 +DataBaseLib.dylib (1) <F2D6864D-0813-3833-96A5-9D256A00375D> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DataBaseLib.dylib
0x104ab4000 - 0x104b20fff +ObjectModelLib.dylib (1) <FDA08F73-D9C2-303E-AB18-564E50554517> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ObjectModelLib.dylib
0x104b3d000 - 0x104b61fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.30807 - 3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x105af8000 - 0x105afafff +com.adobe.InDesign.SimpleTextImportFilter (9.0.0.244 - 0) <A4823CC0-085B-3106-9A20-6D23E2591F03> /Applications/Adobe InDesign CC/*/SimpleTextImportFilter
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0x107a83000 - 0x107aa8ff7 +com.adobe.InDesign.Text Style Panel (9.0.0.244 - 0) <D4CC3047-F140-3B8A-B4C9-43C251DFCDBA> /Applications/Adobe InDesign CC/*/Text Style Panel
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0x107afe000 - 0x107b00ff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x107f44000 - 0x107f70ff7 +com.adobe.InDesign.Find Change Format Panel (9.0.0.244 - 0) <06D18AEC-4C5D-3224-81AD-E3B2DA457E3C> /Applications/Adobe InDesign CC/*/Find Change Format Panel
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0x10b640000 - 0x10b69dfff +com.adobe.InDesign.Media Import Filter (9.0.0.244 - 0) <EF3386C3-F980-34EA-9EFF-64910373496F> /Applications/Adobe InDesign CC/*/Media Import Filter
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0x10e9d1000 - 0x10ea1dff7 +com.adobe.InDesign.Spelling Panel (9.0.0.244 - 0) <5003DC67-9AE6-3261-8577-D91DA1DF1455> /Applications/Adobe InDesign CC/*/Spelling Panel
0x10ea37000 - 0x10ea4bff7 +com.adobe.InDesign.Story Panel (9.0.0.244 - 0) <B52F7C54-8E7A-3853-98CC-B3EF7EA96942> /Applications/Adobe InDesign CC/*/Story Panel
0x10ea5f000 - 0x10eaa4ff7 +com.adobe.pip (7.0.0.1768) <F022E031-1429-354F-B718-70F001B342EF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobePIP.framework/AdobePIP
0x10eab0000 - 0x10eaccff7 libJapaneseConverter.dylib (61) <D0F762C2-5372-3AA2-BBA4-066B8E4B1F8E> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x10ead1000 - 0x10ead2ff7 libCyrillicConverter.dylib (61) <D06971D7-9F16-3FE6-81E8-33E0FE4D6586> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x10ead9000 - 0x10ead9fff +DTraceSupport.dylib (1) <E54DF20B-C169-68CF-A3F5-0470DEFF1C8A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DTraceSupport.dylib
0x10eadd000 - 0x10eb58ff7 +com.adobe.InDesign.Style Panel (9.0.0.244 - 0) <5D67389F-C634-36C3-8564-C5B2AEA159A1> /Applications/Adobe InDesign CC/*/Style Panel
0x10eb80000 - 0x10eb8dff7 +com.adobe.InDesign.Text Color Panel (9.0.0.244 - 0) <D62B34BB-30BA-3165-9CB3-82FF2057CF3F> /Applications/Adobe InDesign CC/*/Text Color Panel
0x10eb96000 - 0x10ebc2ff7 +com.adobe.InDesign.Text Frame Options (9.0.0.244 - 0) <85EAFB07-5AE8-34EC-84B8-7D77BFD4F701> /Applications/Adobe InDesign CC/*/Text Frame Options
0x10ebd3000 - 0x10ec38fff +com.adobe.InDesign.Text Panel (9.0.0.244 - 0) <D85A6FE1-E185-3B5B-A5FE-6512189E9AC5> /Applications/Adobe InDesign CC/*/Text Panel
0x10ec5b000 - 0x10ec7dfff +com.adobe.InDesign.Text Preferences (9.0.0.244 - 0) <BE239C6C-7F13-3063-90D6-A79EC186FB7B> /Applications/Adobe InDesign CC/*/Text Preferences
0x10ec8d000 - 0x10ecb0ff7 +com.adobe.InDesign.Text Ruler (9.0.0.244 - 0) <10D862DA-F8A2-3D6F-A2E6-F2A40C2D87CC> /Applications/Adobe InDesign CC/*/Text Ruler
0x10ecc1000 - 0x10ecf0ff7 +com.adobe.InDesign.CSXS (9.0.0.244 - 0) <1625F389-67BC-36F1-A7E9-2A2A7FA89383> /Applications/Adobe InDesign CC/*/CSXS
0x10ed08000 - 0x10ed40ff7 +com.adobe.InDesign.Galley Preferences (9.0.0.244 - 0) <E13290AE-89E4-3E2C-BDF7-5AB4DC750BE2> /Applications/Adobe InDesign CC/*/Galley Preferences
0x10ed5b000 - 0x10ed7cfff +com.adobe.InDesign.GapTool (9.0.0.244 - 0) <661756AC-1112-3BF2-BBD5-51D66F6D6AC3> /Applications/Adobe InDesign CC/*/GapTool
0x10ed8c000 - 0x10ed97ff7 +com.adobe.InDesign.General Preferences Panel (9.0.0.244 - 0) <1F1B6C89-1BA6-3F8D-AA55-DB2C7AF93939> /Applications/Adobe InDesign CC/*/General Preferences Panel
0x10eda2000 - 0x10edb5ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10edbc000 - 0x10edd8ff7 +com.adobe.InDesign.Performance UI (9.0.0.244 - 0) <C0BD9765-3830-3325-8BC7-9C70845D2FD0> /Applications/Adobe InDesign CC/*/Performance UI
0x10eded000 - 0x10ee11ff7 +com.adobe.InDesign.SharedContentUI (9.0.0.244 - 0) <2595422B-527B-390D-B8AD-9264098D58B0> /Applications/Adobe InDesign CC/*/SharedContentUI
0x10ee20000 - 0x10ee46fff +com.adobe.InDesign.Shortcut Editor Dialog (9.0.0.244 - 0) <8C33E2E0-CCCE-3AEE-8214-E07EAE8A3B9A> /Applications/Adobe InDesign CC/*/Shortcut Editor Dialog
0x10ee5a000 - 0x1In future, please put your crash reports on pastebin.com and provide a link here. Thanks.
Your crash indicates a problem in the Adobe Graphic Manager module, I think, but curiously the VM regions listed are not related to ID or any Adobe Product. One of them appears to be the video driver, and the other is Stackguard which I believe is most likely part of the OS.
Is this happening with ALL CS6 files, or only one or two? -
InDesign CS5 crashes when I try to do anything with a certain 5 pages in document (even scroll past)
I'm having issues with five pages within an InDesign document.
I was trying to export a document to PDF, but a couple of images weren't showing up on a couple of pages. So I tried exporting to PDF in a couple of different ways to see if that would help. It didn't. Instead, InDesign started crashing constantly. Turning Preflight off helped with that, and I was able to clear out any other potential problems (potentially problematic PDFs placed in the document, .eps images). I tried exporting as .idml, but it created 4 kb files that couldn't be opened; I think InDesign was crashing before the file could finish exporting. Now that I can get the document open for extended periods of time, I've tried exporting as a .idml file again, and it gets to 83% complete and doesn't finish.
I started trying to export as PDF again, and by exporting parts of the document, I was able to narrow the problem down to pages 162-166. I don't know what's different about these pages. I have the PDF that I managed to export successfully before it started crashing constantly (the one with the missing images--and to clarify, these missing images aren't on any of the problem pages, so it appears to be an unrelated issue), and from looking at those pages, I can't see what the issue is.
p. 162 - text and a table
p. 163 - text and an image
p. 164 - text
p. 165 - text and an image
p. 166 - text
I can't even scroll past these pages. Even in the Pages sidebar. It crashes. Here is the crash log from when I tried to scroll past. http://pastebin.com/B7ax4cAx
Here's a crash report for when I try to export those pages to PDF: http://pastebin.com/E6dA1igA
I'm using CS5 on OS X 10.5.8. When I started having these problems, I realized that I hadn't updated InDesign in awhile, so I updated to the latest. I'm using 7.0.4 now.Try reseting the preferences.
or delete Mark II folder from the location
Windows 7/Vista: C:\ProgramData\Adobe\SING\Mark II
Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II
It will fix this..
This problem is pretty definitely not SING, so deleting the Mark II folder is not going to help. (It wont't hurt, though!)
Resetting prefrences is always a good thing to try.
I suspect it is a corrupt story thread of some sort. Moving pages to a new document, exporting stories to IDML, copying the file and deleting pages until the problem goes away...those are things I would try. -
InDesign CS3 crashes without error when opening any 2nd InDesign file
Issue: InDesign CS3 crashes without error and remains resident in memory if we have an InDesign file open and attempt to open a second InDesign file.
OS: Win XP SP2
InDesign Version: 5.0.2
Hardware: Dell Precision WorkStation T3400, 4 gigabytes of memory, Intel Core2 Quad processor Q6600
Details: No messages in the event viewer about the problem. We renamed the InDesign Defaults and the InDesign Saved Data file. We removed Creative Suite, restarted and then reinstalled Creative Suite (I could not remove and reinstall InDesign individually). We have created a new Windows profile for this user. I have one computer having the trouble. Other InDesign installations are working fine. This computer has 559 files in C:\windows\fonts. Other people that are not having the problem have a larger number of fonts installed.
The issue is not file specific. We are not running out of memory as I checked the task manager after the first InDesign document is open.
Why is opening a second document different than opening the first document?Hello Peter and Josh,
I'd just like to assert that I am having the exact same problem as Josh. I've spent the time to go through the steps listed above and have found the same results.
The issue as we see it multiple times daily is as follows:
(1) User opens File1 (everything works fine)
(2) User goes to open File2 (via explorer or via file->open) or print File1
(3) The User Interface for ID disappears (InDesign.exe still appears in Task Manager and is NOT listed as "Not Responding", ID does not appear in the Task Bar)
(4) The only way to continue work is to End Task/End Process InDesign.exe and relaunch.
No error messages appear, no error logs are created(that I can find). Non-related concerns caused us to upgrade this users PC. With a completely new install we are still having the problems. The systems are listed as follows:
OS: Win XP SP2 (fully updated minus SP3)
InDesign Version: 5.0.2
Newest Hardware: Custom Built Computer, 4GB RAM installed (3.24 recognized by windows), Intel Core2 Quad processor Q6600 @ 2.4Ghz
OS: Win XP SP2 (fully updated minus SP3)
InDesign Version: 5.0.2
Older Hardware: Custom Built Computer, Intel D945GTP Motherboard, 2GB RAM installed, Intel Pentium D processor @ 2.8Ghz
Troubleshooting:
(1) Alt+Space and M then using arrow keys moves every other window the user had opened other than In-Design. The user has two monitors. (a) 1280x1024 and (b) 1200x1600 (yes she uses the monitor rotated 90 degrees
(2) Log files - Non exist in the C:\Program Files\Adobe\Adobe InDesign CS3 folder. I've also done a search across the entire hard drive for any "*.log" files, none of which were adobe related.
(3) Default Printer - Changing the default printer to Adobe PDF is not really an option. I was able to convince the user to temporarily switch to a different networked printer and await the results (most likely today or tomorrow it should recreate)
(4) /3GB switch - Getting that last 700 something MB of memory isn't an issue. I've run MemTest.exe on all the available system memory overnight in a "burn in" test. The system ran fine the sticks were nice and warm when I got in from all the hard work :)
(5) Order of Opening - The problem repeates regardless of order. The trick seems to be opening File2 or printing File1 (I had the user only work on one file at a time (required her to close any open files before opening the next, that wasn't fun for my user but the system didn't crash on opening in this scenario, just on printing. Obviously not a permanent work around)
Any help here would be much appreciated as this has been plaguing us for months now. -
Every time I start indesign it crashes and I get a message: attached . I tried trashing prefs, etc., and then finally I uninstalled it and downloaded it and re-installed it. Same problem. Below the error message is one of the crash reports.
Process:
Adobe InDesign CS6 [3733]
Path:
/Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier:
com.adobe.InDesign
Version:
8.0.0.370 (8000)
Code Type:
X86 (Native)
Parent Process: launchd [131]
User ID:
501
Date/Time:
2013-06-04 21:40:32.951 -0700
OS Version:
Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:
83973 sec
Crashes Since Last Report:
8
Per-App Interval Since Last Report: 591 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
52AEAE23-BE9B-4158-F61C-F72DD9D35E9C
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 PublicLib.dylib
0x016c7382 ProtectiveShutdown::~ProtectiveShutdown() + 278
1 PublicLib.dylib
0x016c7405 ProtectiveShutdown::~ProtectiveShutdown() + 17
2 com.adobe.InDesign.AppFramework
0x11f9720f 0x11f7b000 + 115215
3 PublicLib.dylib
0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48
4 com.adobe.InDesign.Widgets
0x1825eb75 GetPlugIn + 7285
5 WidgetBinLib.dylib
0x00062cf1 CTreeViewWidgetMgr::InternalSetStyle(long) + 535
6 WidgetBinLib.dylib
0x0006255c CTreeViewWidgetMgr::RegisterStyleWidget(long, unsigned long, IDType<PluginID_tag>) + 234
7 com.adobe.InDesign.TableStylesUI
0x110496fa 0x1102e000 + 112378
8 WidgetBinLib.dylib
0x00062620 CTreeViewWidgetMgr::GetNodeWidgetHeight(NodeID const&) const + 32
9 WidgetBinLib.dylib
0x0005cb22 TreeWidgetControlView::ConstrainDimensions(PMPoint const&) const + 202
10 com.adobe.InDesign.TableStylesUI
0x1105c6d7 0x1102e000 + 190167
11 WidgetBinLib.dylib
0x000519de SizePanelDetailController::ReadWrite(IPMStream*, IDType<ImplementationID_tag>) + 236
12 com.adobe.InDesign.Widgets
0x1825a029 MOwnerDrawDDCtrlData::MOwnerDrawDDCtrlData(IPMUnknown*) + 13415
13 PublicLib.dylib
0x017bd05c CreateObjectNoInit(IDataBase*, RsrcSpec const&, IDType<PMIID_tag>, IObjectModel const*) + 652
14 PublicLib.dylib
0x017bd160 CreateObject(IDataBase*, RsrcSpec const&, IDType<PMIID_tag>, IObjectModel const*) + 48
15 com.adobe.InDesign.Application UI
0x121b0e73 0x12167000 + 302707
16 com.adobe.InDesign.Application UI
0x121d0243 GetPlugIn + 57731
17 PublicLib.dylib
0x0173725c CInitializer::RegisterResources(IDResource, void*) + 74
18 PublicLib.dylib
0x01737dea AtomicControllingUnknown::AtomicControllingUnknown(IDType<ClassID_tag>) + 1680
19 PublicLib.dylib
0x01737c76 AtomicControllingUnknown::AtomicControllingUnknown(IDType<ClassID_tag>) + 1308
20 PublicLib.dylib
0x0196b169 IDResourceShell::GetLocalizedResourceID(IDType<PluginID_tag>, unsigned long) + 409
21 PublicLib.dylib
0x0196a498 IDResource::IDResource(IDResourcePrivateWrapper*) + 1014
22 PublicLib.dylib
0x0196a727 IDResourceShell::EnumerateResourcesByType(IDType<PluginID_tag> const&, unsigned long const&, boost::function<bool (IDResource, void*, RsrcSpec)>, void*) + 151
23 PublicLib.dylib
0x0196a9aa IDResourceShell::EnumerateLocalizedResourcesByType(IDType<PluginID_tag> const&, unsigned long const&, boost::function<bool (IDResource, void*, RsrcSpec)>, void*, PMLocaleId const&) + 490
24 PublicLib.dylib
0x01734d83 CInitializer::Register(IDType<PluginID_tag>, PMLocaleId const&) + 207
25 com.adobe.InDesign.AppFramework
0x11fe18de GetPlugIn + 246942
26 com.adobe.InDesign.AppFramework
0x11fe196d GetPlugIn + 247085
27 com.adobe.InDesign.AppFramework
0x11fa7fcd GetPlugIn + 11149
28 com.adobe.InDesign
0x00001ec5 main + 341
29 com.adobe.InDesign
0x00001d55 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9407c9ae kevent + 10
1 libdispatch.dylib
0x9559fc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib
0x9559f7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x9407b8e2 __psynch_cvwait + 10
1 libsystem_c.dylib
0x934fd2e9 _pthread_cond_wait + 938
2 libsystem_c.dylib
0x934fd572 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x97dd46ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore
0x97d20b8b MPWaitOnQueue + 261
5 PMRuntime.dylib
0x005b9581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore
0x97da7a7b PrivateMPEntryPoint + 68
7 libsystem_c.dylib
0x934f85b7 _pthread_start + 344
8 libsystem_c.dylib
0x934e2d4e thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x940797d2 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x94078cb0 mach_msg + 68
2 com.apple.CoreServices.CarbonCore
0x97dd135b TS_exception_listener_thread + 89
3 libsystem_c.dylib
0x934f85b7 _pthread_start + 344
4 libsystem_c.dylib
0x934e2d4e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x9407b8e2 __psynch_cvwait + 10
1 libsystem_c.dylib
0x934fd280 _pthread_cond_wait + 833
2 libsystem_c.dylib
0x93583095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97dd4492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97dd468e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore
0x97d20b8b MPWaitOnQueue + 261
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97da7a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x934f85b7 _pthread_start + 344
10 libsystem_c.dylib
0x934e2d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib
0x9407c0ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x934fb0ac _pthread_workq_return + 45
2 libsystem_c.dylib
0x934fae79 _pthread_wqthread + 448
3 libsystem_c.dylib
0x934e2d2a start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib
0x9407c0ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x934fb0ac _pthread_workq_return + 45
2 libsystem_c.dylib
0x934fae79 _pthread_wqthread + 448
3 libsystem_c.dylib
0x934e2d2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0xbfff9f28 ecx: 0xffffffff edx: 0x0349bd38
edi: 0x00000000 esi: 0x04a56468 ebp: 0xbfff9fa8 esp: 0xbfff9f10
ss: 0x00000023 efl: 0x00010246 eip: 0x016c7382 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x1491c000
Logical CPU: 0
Binary Images:
0x1000 -
0x4ff7 +com.adobe.InDesign (8.0.0.370 - 8000) <0D5CE30B-1589-2AA4-C7E5-2C0ED0C44D37> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
0xa000 -
0xaff7 +InDesignModelAndUI (0) <2E042CB4-E42B-151B-E858-1352BF64CBA2> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0xe000 -
0xeff7 +InDesignModel (0) <C9ABC1CF-850A-FCC7-2CEA-68B14F048036> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0x12000 - 0x1f2fef +WidgetBinLib.dylib (1) <D2AAB5B9-0694-32FA-38D5-F97FEE688C9D> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/WidgetBinLib.dylib
0x2a0000 - 0x47fffb +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <D102FCD2-496D-5322-AEC0-7A5091CAA2CA> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x4ac000 - 0x546ff3 +com.adobe.owl-canvas (AdobeOwlCanvas version 3.6.05 - 3.6.05) <8E0CC5EB-E18A-20BD-BDC4-667D1CC43C12> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x553000 - 0x55cfff +ASLSupportLib.dylib (1) <000064CE-84C2-F397-BAB1-17055FA344EC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/ASLSupportLib.dylib
0x563000 - 0x59fffb +TextPanelLib.dylib (1) <019DE080-1920-928F-57FB-F8FD8FCCA227> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/TextPanelLib.dylib
0x5b6000 - 0x5bfff3 +PMRuntime.dylib (1) <DEE2F17E-391E-5C3E-11DC-EF6E0860545E> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/PMRuntime.dylib
0x5c8000 - 0x744ff3 +com.adobe.ACE (AdobeACE 2.19.18.19553 - 2.19.18.19553) <2C680020-62C1-F45D-B48C-9D5AB8E99DCC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x753000 - 0xd1afef +com.adobe.AGM (AdobeAGM 4.26.18.19553 - 4.26.18.19553) <AB15D5F5-2D3D-F597-DD23-47A7A4719FC1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0xd8d000 - 0xdc8ff7 +com.adobe.ARE (AdobeARE 1.5.02.19553 - 1.5.02.19553) <264C1354-0764-AFAB-5BB7-DA4B4EBEEFC1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0xdce000 - 0xdebff3 +com.adobe.BIB (AdobeBIB 1.2.02.19553 - 1.2.02.19553) <D3D9FDCE-75B2-7FB3-71C8-D5DF313F6B0F> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0xdf1000 - 0xe18ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <34F46810-2864-0365-91CF-BF9C8503400A> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0xe1e000 - 0x1148fe3 +com.adobe.CoolType (AdobeCoolType 5.10.64.19354 - 5.10.64.19354) <8985B298-125A-B521-9246-AAD43073A3F6> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1180000 - 0x157bfe7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <D65ABA15-80D2-3F1C-2500-EEF873019149> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x15d8000 - 0x163dff3 +ObjectModelLib.dylib (1) <073EF2BA-B5C6-A466-9AEC-963A2EF69144> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/ObjectModelLib.dylib
0x1654000 - 0x16b1feb +DataBaseLib.dylib (1) <F5ED35C9-1779-CF0D-BD50-0BC162D96A31> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/DataBaseLib.dylib
0x16c1000 - 0x1b13fe7 +PublicLib.dylib (1) <BD26BAA7-5BF0-9F0A-BB93-B4FE388E6852> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/PublicLib.dylib
0x1c3f000 - 0x1c56ffb +com.adobe.AFL (AdobeAFL 1.0.0 - 1.0) <3B7A1817-3CA4-BEAA-A44A-5A9B5D664E93> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x1c67000 - 0x1c73ff7 +com.adobe.boost_threads.framework (5.0.0 - 5.0.0.0) <56B14206-3221-D261-2B01-F91074D192FC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
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0x12d1e000 - 0x12e06fff +com.adobe.InDesign.Color Management (8.0.0.370 - 0) <AEB38774-2898-14E0-EF60-2FAD9277E576> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Color Management.InDesignPlugin/Color Management
0x12e28000 - 0x12e89ff3 +com.adobe.InDesign.CompFontMgr (8.0.0.370 - 0) <A6CD1E5C-4576-F1E2-86E5-59B4AFC480E0> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/CompFontMgr.InDesignPlugin/CompFontMgr
0x12e9c000 - 0x12ef1ff3 +com.adobe.InDesign.Conditional Text (8.0.0.370 - 0) <0E4C9727-2262-6EC4-2E82-257C8F5F4183> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Conditional Text.InDesignPlugin/Conditional Text
0x12f04000 - 0x12f36ff3 +com.adobe.InDesign.ContentDropper (8.0.0.370 - 0) <CF2D1EA9-9B37-4A91-91B5-CAEA4D49CF7E> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/ContentDropper.InDesignPlugin/ContentDropper
0x12f45000 - 0x12f65fff +com.adobe.InDesign.Dialog Layout (8.0.0.370 - 0) <03D98479-D7D1-2E54-F386-695645140C0A> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Dialog Layout.InDesignPlugin/Dialog Layout
0x12f72000 - 0x12f98ff7 +com.adobe.InDesign.Document Actions (8.0.0.370 - 0) <0DACEFC9-4F3E-0D14-C955-38CA59D8B8A9> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Document Actions.InDesignPlugin/Document Actions
0x12fa2000 - 0x13171fef +com.adobe.InDesign.Document Framework (8.0.0.370 - 0) <719D4428-D6DD-B14F-E32B-2227C3E7F10E> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Document Framework.InDesignPlugin/Document Framework
0x131a0000 - 0x131a8ff7 +com.adobe.InDesign.Document UI (8.0.0.370 - 0) <5F56ABC9-9C79-F847-0723-3D0D25F6DD7D> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Document UI.InDesignPlugin/Document UI
0x131af000 - 0x134f3ffb +com.adobe.InDesign.Dynamic Documents (8.0.0.370 - 0) <8CF89B21-DC1B-AF40-FAD2-D46F3C60F899> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Dynamic Documents.InDesignPlugin/Dynamic Documents
0x13529000 - 0x1360afe7 +com.adobe.AGMFL (AdobeAGMFL 2.1.0.19553 - 2.1.0.19553) <3B20BE68-253F-ECCE-2BC9-68FDE89213A0> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/ADBE_AGMFL.framework/Versions/A/ADBE_AGMFL
0x13629000 - 0x137dcfe3 +com.adobe.AFlamingo (AFlamingo 2.3.102.19287 - 2.3.102.19287) <A04AE11D-8128-3324-295F-504CBAD447E1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/aflamingo.framework/Versions/A/aflamingo
0x137f8000 - 0x138f3ff7 +com.adobe.InDesign.EPS Page Item (8.0.0.370 - 0) <659D1891-D2A5-FE6E-B96D-FAFEFE68FA20> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/EPS Page Item.InDesignPlugin/EPS Page Item
0x1391b000 - 0x13a18ff7 +com.adobe.InDesign.Font Manager (8.0.0.370 - 0) <9D1C1A4E-3229-2FBE-B31C-50F15DB43ECD> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Font Manager.InDesignPlugin/Font Manager
0x13a30000 - 0x13b00ffb +com.adobe.InDesign.FormField (8.0.0.370 - 0) <CF177A19-26BF-677C-6383-0A5825243D47> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/FormField.InDesignPlugin/FormField
0x13b1e000 - 0x13b7affb +com.adobe.InDesign.Galley (8.0.0.370 - 0) <DE1575A7-CB25-37B4-6F58-8B61333DC7F1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Galley.InDesignPlugin/Galley
0x13b8a000 - 0x13b95ff7 +com.adobe.InDesign.GenericSettings (8.0.0.370 - 0) <5C7B524F-FF92-1DF4-87BE-81E6E823247F> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/GenericSettings.InDesignPlugin/GenericSettings
0x13b9c000 - 0x13ba7ff7 +com.adobe.InDesign.Group (8.0.0.370 - 0) <64697676-1836-6A88-EAD5-D2A08DE79F6E> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Group.InDesignPlugin/Group
0x13bb1000 - 0x13bd1fff +com.adobe.InDesign.Guides (8.0.0.370 - 0) <F9352A2B-1916-8E11-91A9-47F200ADF0FF> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Guides.InDesignPlugin/Guides
0x13bdf000 - 0x13becff7 +com.adobe.InDesign.Sound (8.0.0.370 - 0) <38D24640-7AEE-3ADA-E2E2-4D93D76EDEC3> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Sound.InDesignPlugin/Sound
0x13d00000 - 0x13e45ff3 +com.adobe.InDesign.GalleyUI (8.0.0.370 - 0) <A1D87895-35D8-3AE1-06A7-EDF7EE75EB83> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/GalleyUI.InDesignPlugin/GalleyUI
0x13e66000 - 0x1409cff7 +com.adobe.InDesign.Generic Page Item (8.0.0.370 - 0) <D008C5CA-6491-A79E-030E-7AA8913F798F> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Generic Page Item.InDesignPlugin/Generic Page Item
0x140d5000 - 0x14142ffb +com.adobe.InDesign.Gradient Fill (8.0.0.370 - 0) <DD46630A-8604-596B-01EF-AF2D4E71E0F7> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Gradient Fill.InDesignPlugin/Gradient Fill
0x14157000 - 0x14250ff3 +com.adobe.InDesign.Graphics (8.0.0.370 - 0) <6751514A-305F-22D5-5F6B-EF83069C2290> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Graphics.InDesignPlugin/Graphics
0x1426c000 - 0x143c7ffb +com.adobe.InDesign.HTMLPGT (8.0.0.370 - 0) <A8AF2BC0-D57A-C998-263E-2C74D89F689C> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/HTMLPGT.InDesignPlugin/HTMLPGT
0x1442f000 - 0x1452cff3 +com.adobe.InDesign.Hyperlinks (8.0.0.370 - 0) <7DBD8FB4-45E4-C1E3-FF9F-CE111584196C> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Hyperlinks.InDesignPlugin/Hyperlinks
0x1454d000 - 0x1459cfef +com.adobe.InDesign.Image Filters (8.0.0.370 - 0) <7886BE2C-CFAE-B06F-DAFD-391E446F033B> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Image Filters.InDesignPlugin/Image Filters
0x145a5000 - 0x146b5ffb +com.adobe.InDesign.Image (8.0.0.370 - 0) <0BDFC74B-06D1-E29D-AB7F-04C6E66A5AD2> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Image.InDesignPlugin/Image
0x146d7000 - 0x146f7ff3 +com.adobe.InDesign.IME (8.0.0.370 - 0) <68273229-D088-6FE7-0EBB-049D7765EB27> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/IME.InDesignPlugin/IME
0x14705000 - 0x14775ff7 +com.adobe.InDesign.Import Export UI (8.0.0.370 - 0) <48FAF53E-A0DA-7DA4-3A8F-D647CE86A237> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Import Export UI.InDesignPlugin/Import Export UI
0x14794000 - 0x14893fe7 +com.adobe.InDesign.InCopyShared (8.0.0.370 - 0) <98C8C02F-7516-57BB-E646-4DF0D94A25C7> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/InCopyShared.InDesignPlugin/InCopyShared
0x148b3000 - 0x148d0ff3 +com.adobe.InDesign.InCopySharedUI (8.0.0.370 - 0) <6D9537EF-8E60-E9E4-FFDB-CB91E661A66C> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/InCopySharedUI.InDesignPlugin/InCopySharedUI
0x148dd000 - 0x14978ff7 +com.adobe.InDesign.InCopyWorkflow (8.0.0.370 - 0) <D5BCE9F9-A0F8-5653-FEE7-2E44439CA74C> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/InCopyWorkflow.InDesignPlugin/InCopyWorkflow
0x14998000 - 0x14a7ffff +com.adobe.InDesign.Indexing (8.0.0.370 - 0) <BBDBF42B-0FDC-FF20-0EC7-E5C65BCE94BD> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Indexing.InDesignPlugin/Indexing
0x14a98000 - 0x14b5cfe3 +com.adobe.InDesign.INXCore (8.0.0.370 - 0) <D90FF439-FAA9-5CAF-A1EA-9F9A87BA825B> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/INXCore.InDesignPlugin/INXCore
0x14b7d000 - 0x14ba8ff3 +com.adobe.InDesign.Layer (8.0.0.370 - 0) <D1983877-BBD3-0FEA-2721-56779B06CBE9> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Layer.InDesignPlugin/Layer
0x14bb7000 - 0x14daffff +com.adobe.InDesign.Layout UI (8.0.0.370 - 0) <C2FFDBBB-7D4A-AEE1-1B0B-FDB5B12BE43D> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Layout UI.InDesignPlugin/Layout UI
0x14df5000 - 0x14e1cff3 +com.adobe.InDesign.Layout (8.0.0.370 - 0) <AAF92A8B-C0BE-7B50-AE0C-A1B339F531E3> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Layout.InDesignPlugin/Layout
0x14e27000 - 0x14e76ffb +com.adobe.InDesign.Linguistics (8.0.0.370 - 0) <7D889554-84E1-8BFD-4215-334161422D69> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/Linguistics.InDesignPlugin/Linguistics
0x14e8a000 - 0x14fcbfDoes the information in this thread help, or is this the method of preference removal you tried already? If not maybe give it a try.
http://forums.adobe.com/message/4716924
I hope it is helpful for your situation also. -
Hello,
Issues with Indesign CS6 crashing 3-4weeks after fresh install.
Version: 8.0.2
ran all the update in adobe/indesign, even fresh install of Windows a few time.
System Information:
Windows 7 Enterprise 64bit
6GB RAM
CPU i5 3.20GHz
Pulled the crash log:
C:\Users\hojaleht\AppData\Local\Microsoft\Windows\WER\ReportArchive
if anything I can do, please let me know,
There are 4 crashes:
11/6/13
Version=1
EventType=APPCRASH
EventTime=130282403219385106
ReportType=2
Consent=1
UploadTime=130282403221105278
ReportIdentifier=09d9f486-471b-11e3-a88a-a41f725930fd
IntegratorReportIdentifier=09d9f485-471b-11e3-a88a-a41f725930fd
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=InDesign.exe
Sig[1].Name=Application Version
Sig[1].Value=8.0.0.370
Sig[2].Name=Application Timestamp
Sig[2].Value=4f72c3ee
Sig[3].Name=Fault Module Name
Sig[3].Value=WidgetBin.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=8.0.0.370
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4f72c392
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0009754a
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
UI[3]=Adobe InDesign CS6 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ObjectModel.dll
LoadedModule[5]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\PMRuntime.dll
LoadedModule[6]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[7]=C:\Windows\system32\dbghelp.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\tbb.dll
LoadedModule[10]=C:\Windows\system32\MSVCP100.dll
LoadedModule[11]=C:\Windows\system32\MSVCR100.dll
LoadedModule[12]=C:\Windows\syswow64\USER32.dll
LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
LoadedModule[14]=C:\Windows\syswow64\LPK.dll
LoadedModule[15]=C:\Windows\syswow64\USP10.dll
LoadedModule[16]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[17]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[18]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[19]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[20]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[21]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Database.dll
LoadedModule[22]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Public.dll
LoadedModule[23]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ACE.dll
LoadedModule[24]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[25]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[26]=C:\Windows\syswow64\ole32.dll
LoadedModule[27]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\BIB.dll
LoadedModule[28]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\CoolType.dll
LoadedModule[29]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\MPS.dll
LoadedModule[30]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AGM.dll
LoadedModule[31]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ARE.dll
LoadedModule[32]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\BIBUtils.dll
LoadedModule[33]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[34]=C:\Windows\syswow64\NSI.dll
LoadedModule[35]=C:\Windows\system32\MPR.dll
LoadedModule[36]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AFL.dll
LoadedModule[37]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icuuc40.dll
LoadedModule[38]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icudt40.dll
LoadedModule[39]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icuin40.dll
LoadedModule[40]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\amtlib.dll
LoadedModule[41]=C:\Windows\system32\WINHTTP.dll
LoadedModule[42]=C:\Windows\system32\webio.dll
LoadedModule[43]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[44]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[45]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[46]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[47]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[48]=C:\Windows\system32\WINNSI.DLL
LoadedModule[49]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\adobe_caps.dll
LoadedModule[50]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_filesystem.dll
LoadedModule[51]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_system.dll
LoadedModule[52]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_regex.dll
LoadedModule[53]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icucnv40.dll
LoadedModule[54]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ASLSupport.dll
LoadedModule[55]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\WRServices.dll
LoadedModule[56]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[57]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
LoadedModule[58]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\WidgetBin.dll
LoadedModule[59]=C:\Windows\syswow64\IMM32.dll
LoadedModule[60]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[61]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeOwl.dll
LoadedModule[62]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601 .18120_none_72d2e82386681b36\gdiplus.dll
LoadedModule[63]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeOwlCanvas.dll
LoadedModule[64]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\adbeape.dll
LoadedModule[65]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_ none_50916076bcb9a742\MSVCR90.dll
LoadedModule[66]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_ none_50916076bcb9a742\MSVCP90.dll
LoadedModule[67]=C:\Windows\system32\uxtheme.dll
LoadedModule[68]=C:\Windows\system32\profapi.dll
LoadedModule[69]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[70]=C:\Windows\system32\propsys.dll
LoadedModule[71]=C:\Windows\system32\ntmarta.dll
LoadedModule[72]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[73]=C:\Windows\system32\apphelp.dll
LoadedModule[74]=C:\Windows\system32\dwmapi.dll
LoadedModule[75]=C:\Windows\system32\ATMLIB.dll
LoadedModule[76]=C:\Windows\system32\mscms.dll
LoadedModule[77]=C:\Windows\system32\USERENV.dll
LoadedModule[78]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\METADATA DATABASE FILTER.RPLN
LoadedModule[79]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\APPFRAMEWORK.RPLN
LoadedModule[80]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_threads.dll
LoadedModule[81]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_date_time.dll
LoadedModule[82]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT WALKER.RPLN
LoadedModule[83]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GLOBAL PREFERENCES PANEL.RPLN
LoadedModule[84]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LINGUISTICS.RPLN
LoadedModule[85]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT PANEL.APLN
LoadedModule[86]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\TextPanelLib.dll
LoadedModule[87]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\SPELLING PANEL.APLN
LoadedModule[88]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PREPRESS\PACKAGE AND PREFLIGHT.APLN
LoadedModule[89]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\IME.RPLN
LoadedModule[90]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT EDITOR.RPLN
LoadedModule[91]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LAYOUT UI.RPLN
LoadedModule[92]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\IMPORT EXPORT UI.RPLN
LoadedModule[93]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\HYPERLINKS.RPLN
LoadedModule[94]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\MASTER PAGE.RPLN
LoadedModule[95]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\UTILITIES.RPLN
LoadedModule[96]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\COLOR MANAGEMENT.RPLN
LoadedModule[97]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\APPLICATION UI.RPLN
LoadedModule[98]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ScCore.dll
LoadedModule[99]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\LogSession.dll
LoadedModule[100]=C:\Windows\system32\VERSION.dll
LoadedModule[101]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ExtendScript.dll
LoadedModule[102]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DOCUMENT FRAMEWORK.RPLN
LoadedModule[103]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[104]=C:\Windows\system32\wbemcomn.dll
LoadedModule[105]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[106]=C:\Windows\system32\rsaenh.dll
LoadedModule[107]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[108]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[109]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[110]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[111]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\tbbmalloc.dll
LoadedModule[112]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\SANGAMSERVICER-MAPPER.APLN
LoadedModule[113]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Sangam.dll
LoadedModule[114]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\Filters\Sangam Readers\Reader for DOCX.smrd
LoadedModule[115]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\SangamML.dll
LoadedModule[116]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AXSLE.dll
LoadedModule[117]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AXEDOMCore.dll
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AppName=Adobe InDesign CS6
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UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
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LoadedModule[139]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\TOOL TIPS.APLN
LoadedModule[140]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\TOOL BOX.APLN
LoadedModule[141]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\SHORTCUT EDITOR DIALOG.APLN
LoadedModule[142]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SHAREDCONTENT.RPLN
LoadedModule[143]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\SHAREDCONTENTUI.APLN
LoadedModule[144]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\PERFORMANCE UI.APLN
LoadedModule[145]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\COLOR PICKER PANEL.APLN
LoadedModule[146]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GRAPHICS.RPLN
LoadedModule[147]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\SWATCHES PANEL.APLN
LoadedModule[148]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\GENERIC STYLE EDITOR.APLN
LoadedModule[149]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\TRANSPARENCY UI.APLN
LoadedModule[150]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT STYLE PANEL.APLN
LoadedModule[151]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\STYLE PANEL.APLN
LoadedModule[152]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\TRANSFORM PANEL.APLN
LoadedModule[153]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\GRAPHIC PANELS.APLN
LoadedModule[154]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\OBJECTSTYLESUI.APLN
LoadedModule[155]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\HELP.APLN
LoadedModule[156]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ahclient.dll
LoadedModule[157]=C:\Windows\syswow64\WININET.dll
LoadedModule[158]=C:\Windows\syswow64\urlmon.dll
LoadedModule[159]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[160]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[161]=C:\Windows\syswow64\iertutil.dll
LoadedModule[162]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\GENERAL PREFERENCES PANEL.APLN
LoadedModule[163]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\GAPTOOL.APLN
LoadedModule[164]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INCOPYSHAREDUI.RPLN
LoadedModule[165]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\GALLEY PREFERENCES.APLN
LoadedModule[166]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\CSXS.APLN
LoadedModule[167]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\PlugPlug.dll
LoadedModule[168]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\ARTICLE.RPLN
LoadedModule[169]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\ARTICLEPANEL.APLN
LoadedModule[170]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT RULER.APLN
LoadedModule[171]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT PREFERENCES.APLN
LoadedModule[172]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT FRAME OPTIONS.APLN
LoadedModule[173]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT COLOR PANEL.APLN
LoadedModule[174]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\STORY PANEL.APLN
LoadedModule[175]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\SPANCOLUMNS PANEL.APLN
LoadedModule[176]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\SING.APLN
LoadedModule[177]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\FIND CHANGE FORMAT PANEL.APLN
LoadedModule[178]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\FIND AND CHANGE PANEL.APLN
LoadedModule[179]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\JUSTIFICATION PANEL.APLN
LoadedModule[180]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\PARAGRAPH PANEL.APLN
LoadedModule[181]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\RUNIN STYLES PANEL.APLN
LoadedModule[182]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT.RPLN
LoadedModule[183]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SPLINE.RPLN
LoadedModule[184]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LAYOUT.RPLN
LoadedModule[185]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GENERIC PAGE ITEM.RPLN
LoadedModule[186]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\PATH TYPE UI.APLN
LoadedModule[187]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\PathTypeLib.dll
LoadedModule[188]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\PARAGRAPH RULES PANEL.APLN
LoadedModule[189]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\OPTICAL KERNING.APLN
LoadedModule[190]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\KEEPS PANEL.APLN
LoadedModule[191]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\INDENTS AND TABS.APLN
LoadedModule[192]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\HYPHENATION PANEL.APLN
LoadedModule[193]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\GLYPHS PANEL.APLN
LoadedModule[194]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LINKS.RPLN
LoadedModule[195]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\FONT USAGE DIALOG.APLN
LoadedModule[196]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\CREATE OUTLINES.APLN
LoadedModule[197]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\CONDITIONALTEXT UI.APLN
LoadedModule[198]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\CHARACTER PANEL.APLN
LoadedModule[199]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TABLES\TABLESTYLESUI.APLN
LoadedModule[200]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TABLE MODEL.RPLN
LoadedModule[201]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TABLES\TABLES UI.APLN
LoadedModule[202]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\SCRIPT\SUPPORT FOR VISUAL BASIC.APLN
LoadedModule[203]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\SCRIPT\SCRIPTS PANEL.APLN
LoadedModule[204]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\SCRIPT\SCRIPT LABEL PANEL.APLN
LoadedModule[205]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\SANDBOX\JBX.APLN
LoadedModule[206]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PREPRESS\PACKAGE AND PREFLIGHT UI.APLN
LoadedModule[207]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PMPACK\PMWELCOMESCREEN.APLN
LoadedModule[208]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PMPACK\DATAMERGE.APLN
LoadedModule[209]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PMPACK\DATAMERGEUI.APLN
LoadedModule[210]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\BNCORE.RPLN
LoadedModule[211]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PMPACK\BNUI.APLN
LoadedModule[212]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT WRAP PATH.RPLN
LoadedModule[213]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PAGE ITEM\SCOTCH RULES.APLN
LoadedModule[214]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\PS IMPORT UI.APLN
LoadedModule[215]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PAGE ITEM\IMAGE IMPORT UI.APLN
LoadedModule[216]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TOC.RPLN
LoadedModule[217]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\TOC UI DIALOG.APLN
LoadedModule[218]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\TEXT WRAP PANEL.APLN
LoadedModule[219]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\STEPREPEAT.APLN
LoadedModule[220]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\SECTIONS UI.APLN
LoadedModule[221]=C:\Program FilesIn future, please put crash logs like this on Pastebin.com and link to them here. That's too much text to scroll through to make a response.
Windows crash reoprts are pretty useless, but you have at least three different crashes in the four reports. I'd start by replacing the prefs. See Replace Your Preferences -
Please respond. InDesign CC crashes every time I quit. I'm on Windows 7. (edit)
InDesign CC crashes every time I quit. Prefs are not saved. I'm on Windows 7. I've rebuilt the prefs several times. Crash on quit happens on InD CC 64 and InD CC. In Windows, Batang is part of a "collection"; Batang, BatangChe, Gungsuh, and GungsuhChe and is a system protected font. Hard to remove. Is Batang the problem on Windows as well as Mac?
Edit: I have not uninstalled CS6, so I'm running both versions. I doubt that this could make any difference, but who knows.yes. I am having this problem and I think it is both ABSURD and RIDICULOUS because Adobe CS6 works fine.
dont screw with anything here.
go HERE instead IT WORKS
http://forums.adobe.com/thread/1234968
This is an ADOBE problem not testing their software properly before release.
Font folder? Replace number of active fonts? CMON, act like its the fonts... absurd.
My fonts worked fine in CS6
http://helpx.adobe.com/x-productkb/global/reduce-number-active-fonts-windows.html
I have been using Adobe software since 2002 and this is typical. I have had a DECADE, yes, 10 years of patching, reinstalling, re-starting, removing things, running obscure command line scripts, Adobe blaming windows, windows ignoring adobe, Apple acting like they dont know, Adobe doing the same.
As a WARNING to anyone still using CS6, my opinion: "dont uptate YET" cause Adobe made it disgustingly difficult to roll back to CS6.
system restore is your friend...
yes, I am cranky. Last thing I need is the 3 hour game of grab bag forum hockey download this and jump through this hoop cause we forced you to update with no rollback. *sigh*
Spoken in the voice orf Chris Farley: "someone, please, stop the terror, stop the insanity, stop the constant updates. set a standard for the love of god" -
InDesign CC crashes every time I quit. I'm on Windows 7.
InDesign CC crashes every time I quit. I'm on Windows 7. I've rebuilt the prefs twice. On Windows, Batang is part of a "collection"; Batang, BatangChe, Gungsuh, and GungsuhChe. Is Batang the problem on Windows as well as Mac?
yes. I am having this problem and I think it is both ABSURD and RIDICULOUS because Adobe CS6 works fine.
dont screw with anything here.
go HERE instead IT WORKS
http://forums.adobe.com/thread/1234968
This is an ADOBE problem not testing their software properly before release.
Font folder? Replace number of active fonts? CMON, act like its the fonts... absurd.
My fonts worked fine in CS6
http://helpx.adobe.com/x-productkb/global/reduce-number-active-fonts-windows.html
I have been using Adobe software since 2002 and this is typical. I have had a DECADE, yes, 10 years of patching, reinstalling, re-starting, removing things, running obscure command line scripts, Adobe blaming windows, windows ignoring adobe, Apple acting like they dont know, Adobe doing the same.
As a WARNING to anyone still using CS6, my opinion: "dont uptate YET" cause Adobe made it disgustingly difficult to roll back to CS6.
system restore is your friend...
yes, I am cranky. Last thing I need is the 3 hour game of grab bag forum hockey download this and jump through this hoop cause we forced you to update with no rollback. *sigh*
Spoken in the voice orf Chris Farley: "someone, please, stop the terror, stop the insanity, stop the constant updates. set a standard for the love of god" -
InDesign CS5 crashing on 2012 MacBook Pro
I have a 2012 MacBook Pro and am running CS5. My InDesign keeps crashing every time I try to open it. After googling the issue, it appears that happened to a lot of people running CS5 on a 2012 MacBook Pro. Does anyone know how to easily resolve this issue? Illustrator and Photoshop work fine.
No, you'll have to contact Adobe if you want to upgrade to CS5.5. sig just gave you the link to teh Roaring Apps website that lists comapatible software for use with Lion and Mountain Lion. If I were you, I would just go ahead and update to CS6 - or begin using Adobe's Creative Cloud. Since I had purchased a qualifying product (CS6 Design and Web Premium) I was eligible to subscribe to Creatiev Cloud for only $30 per month. Even at $50 per month, it's a great deal - all of the Adobe software you'd ever need for about 1/3 or less of your cable bill.
Good luck - check out the free one month trial of Creatiev Cloud - http://www.adobe.com/products/creativecloud.html.
Clinton -
InDesign CS3 crashing in Mac 10.6.8
As suggested by John Hawkinson in the InDesign CS3 crashes when printing in OSX Lion thread I've started a new discussion for this.
I'm running Snow Leopard - 10.6.8. I would like to upgrade to Lion but until I can confirm CS3 is all working I'd rather not. I bought CS3 initally when I was in a much better financial situation and currently I just can't afford the upgrade to CS5. So I need to make this work the best I can for the time being but since the last OS update I'm getting lots of problems.
The first problem is placing an image. I go to file, click place and as I'm navigating to an image and the application just closes. I get a "Problem Report for InDesign" dialog and the message "Indesign quit unexpectedly"
http://pastebin.com/sGnLp21B
The second problem is exporting to pdf. I click export, choose PDF and regardless of whatever settings I choose when I click export I get this crash report:
http://pastebin.com/vwBDfBaF
The file I'm working on was created prior to upgrading to 10.6.8 and allowed me to place images and export just fine. I wondered it if was a corrupted file but I have since started new ones with exactly the same results.
When I initally googled this problem I found someone with a similar kind of error and they suggested creating a new account worked for them and they were able to run CS3 as before. I tried that and it did indeed work. So I can run a copy of CS3 (not updated, installed as it was straight out of the box) fine on a second account but this one seems to crash on even the most minor of jobs.
I initally had some problems installing CS3 on my macbook pro (prior to this machine I'd had a mac pro running tiger without issue). I found the Adobe Updater would cause Illustrator to crash when opening after the updates had all been applied. I fixed this problem by doing a fresh install and updating each application manually by downloading the updates from the support site. Until now I had not had anymore issues.
If more information is needed please just let me know, I've not posted here before so it's quite possible I missed something.Hi.
The first thing to notice is that you're not running the current version of CS3:
Version: 5.0.0.458 (5000)
The latest update to CS3 is 5.0.4, which I believe has fixes for a bunch of similar problems: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4029
. You should definitely install the update before we look too-too closely at the crashes.
Are you using Version Cue? The first crash report appears to be related to it.
The second one...I forgot how CS3 sometimes doesn't include symbol information in the crash report. It's a bit of a pain to figure it out, so I'll defer until we see if the update doesn't solve your problem. Though the Apple version of the crash report may have more information, if you get that or have access to it (it should be visible in Console.app in ~/Library/Logs/CrashReporter.
So I can run a copy of CS3 (not updated, installed as it was straight out of the box) fine on a second account but this one seems to crash on even the most minor of jobs.
I initally had some problems installing CS3 on my macbook pro (prior to this machine I'd had a mac pro running tiger without issue). I found the Adobe Updater would cause Illustrator to crash when opening after the updates had all been applied. I fixed this problem by doing a fresh install and updating each application manually by downloading the updates from the support site. Until now I had not had anymore issues.
I'm not quite sure I follow -- it sounds like you're aware there are updates, but you mention updating as it if is per-account. But it's not. When you update InDesign (or anything Adobe) on one account, the updates get applied across-the-board to the whole system.
What is different between user accounts is InDesign preferences, so if they have gotten corrupt, you can have problems. (There are other differences, too, of course...).
You should update InDesign to 5.0.4 and then trash your InDesign preferences (see the link in the Troubleshooting 101 box on the main forum page), and see if that helps. -
Indesign CS5 crash during startup - problem with Graphics.rpln
I work in an architectural company and already several of our computers have experienced this very rare and unusual behaviour. During start up of Indesign (not clicking on any file but just launching Indesign) it crashes with the following error:
"Adobe Indesign CS5 has stopped working"
We use Windows 7 64bit, so the first step I did - I went into Application Log which says, so appears to be a problem with Graphics.rpln.
-=-=-=-=-=-=-=-=-=-=-===-=-
Fault bucket 1848500921, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: InDesign.exe
P2: 7.0.0.355
P3: 4bad00be
P4: GRAPHICS.RPLN
P5: 7.0.0.355
P6: 4bad03d3
P7: c0000005
P8: 0004e1e2
P9:
P10:
Attached files:
C:\Users\User\AppData\Local\Temp\WER162E.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\User\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_InDesign.exe_b042 ec9a818cb8fb57eefe0aacb41c22fdcbb8_10c12aa8
Analysis symbol:
Rechecking for solution: 0
Report Id: 9e59fc2c-5b68-11e3-908c-f46d0497fc9b
Report Status: 0
-=-=-=-=-=-=-=-=-=-=-===-=-
I have tried everything I could think of - removed and reinstalled Adobe CS5, manually removed Adobe folders under %Appdata%\Local and %Appdata%\Remote folders (why can't Adobe delete those things during uninstallation is always a total mystery), changed video adapter drivers, cleaned Temp folders, everything I knew...
None of the other apps like Photoshop or Illustrator CS5 malfunction - only Indesign. What is going on?
Can it conflict with other software we use? We have Bentley Microstation, 3D Max, Office 2010, Kaspersky Antivirus and LOGMEIN installed on this computer...Any clues, guys?Looks to me like you've never installed any of the patches. Last patch for CS5 was 7.0.4, so I'd start with that and see if ti helps.
-
Is there a maximum number of "multi state objects" per article? Indesign keeps crashing
Hi, i have 12 multi state objects on a page, and indesign keeps crashing.
i know this seems like a high number, but I have done this to create a work around - ticker (like an old style airport board e.g. https://www.google.co.uk/search?q=airport+board&espv=2&biw=1306&bih=653&source=lnms&tbm=is ch&sa=X&ei=TkYUVb3ZJIb0PJ7DgZg… each set of 3 creating one graphic e.g. 3.35
After creating these Indesign keeps crashing when i try to preview?
Any advice would be appreciated.It sounds like you're running in to a memory problem: Memory Handling in DPS
That said, usually multiple MSOs on the page don't usually cause memory problems because only the first state of the MSO is loaded into memory. If the first state of each MSO is loading a web overlay displaying ticker information, then that's the most likely culprit. Consider redesigning the page so that only a few tickers are loaded into memory and the user needs to tap to reveal additional tickers. -
Indesign CS2 Crashes when I try to export a document as pdf
I'm using Indesign CS2 on a G5 using OS X version 10.4.11. As i try to export my document indesign completely crashes after I click the 'export' button in the pdf options window. I've tried saving using different pdf options and different document types but it still happens?
Does your document contain any EPS files..? If so try re-saving them. InDesign can work with native photoshop & illustrator files.
Failing that check your fonts as there may be a corrupt one lurking about... -
Photoshop & InDesign CS3 Crashing when Saving to Network
Hi,
Photoshop & InDesign CS3 crashes whenever I try to save a file over the network to a shared computer we are using as a server.
SPECIFICS
I'm running Leopard 10.5.2
- I have tried reinstalling the entire Creative Suite
- I did not reinstall Version Cue
- Tried deleting the com.adobe.mediabrowser.p.ist and Photoshop.plist preferences.
ALSO:
- If I create a new file on my computer and then immediately save it, it usually does not crash on the first save. But after I do a few things to the file and then try to save again, it hangs up.
-I am unable to force quit Photoshop; I have to do a hard reboot.
Adobe tech support believes it is a network problem. If so, what needs to be done to fix the network?
Thanks in advance for your help.I've heard rumors of the "don't work from the server" thing from our IT department a few times but now I'm seeing it for myself. They are now using this thread as the reason our machines are experiencing so many crashes and errors again. Basically chalking it up to us working off the network is the culprit since they can't find anything else wrong. and since it's not supported by Adobe then were doing it wrong. But none of the workflow solutions we've looked seem faster than just saving to a network. So I'm a bit at a loss...
How are people dealing with the time it takes to copy files from the server to local and back again. How are people integrating this into workflow's where multiple people need to see and work in the same document multiple times a day?
A large part of our workload is sometimes thousand page catalogs, mostly our files are 15-25 meg InDesign files and might get up around 50 megs or so and be linked to as much as 5 gigs of image data in the extreme. I can't imagine how much time that would take to copy and work and then copy back, then if someone else were to copy and work and copy back, etc... It's almost like we'd have to copy each section to one computer and make everyone play musical chairs to come and work on the file when they needed too so we only had to copy it from the server once!
I've done a few catalog covers where the working files sometimes got up over 4 gigs, (and yes with something like this I was working local), but there were days where saving my work back to the server was like 45 minutes, a few times I had issues with the save and I'd be there screwing around for an hour and a half to make sure my work was backed up on the server. I can't imagine having to go through that every time I needed to work on a large Indesgn file that had 4-5 gigs of linked images.
Does everybody really work this way...? Or is there a magic network setup that allows a sane server side workflow? I know my IT people are compotent profesionals, but perhaps they just haven't heard the latest and greatest for Network CS Suite set up???
Personally, every time we get new boxes on our desks everything runs great for 6-8? months and then slowly but surely things get buggy and the next thing you know there's smoke coming out of your Dell. They say they fixed it and replaced the damage but the errors continue...
Anyway, I'm really shocked that working over the server is a no no. Unless you had a very small work group I think this must be a nightmare!!! -
InDesign CS3 crashes when applying styles to pasted text with formatting.
Running InDesign CS3, v. 5.0.2 on Windows XP, SP2
InDesign is crashing whenever I do the following:
1. Paste or place text from Microsoft Word -- with existing formatting preserved.
2. Apply any character or paragraph style to that text.
This happens 100% of the time when I try to recreate the error. It happens on more than one computer. It never used to happen in IDCS2. It's not a missing font issue.
I've tried recreating the InDesign preference files, but it didn't work. (See help file at http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400616&sliceId=1)
Any suggestions would be hugely appreciated! This is slowing down my work a ton, and manually adding things like underline is killing me. If it persists, I'll have to roll back to CS2. :(We had exactly the same issue - but it only seemed to happen when a "Hyperlink" character style came in with the pasted text. In fact, the crash only happened when we tried to apply a paragraph style to a paragraph that had a hyperlink in it.
Our solution: before we try to do anything else, we delete the "Hyperlink" character style. I can't guarantee that this will solve your issue, but it has worked for us (so far!) in those rare cases when we cut & paste Word text.
We have never had this issue when we import ("Place") the Word file - that's generally a better workflow anyway.
-Bill
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