InDesign keeps crashing- won't launch or open files
My CS5 InDesign for mac keeps crashing. All the other programs run fine, but when I try to launch InDesign it says that it quit unexpectedly & offers to send a report to Apple. I can't open my files either. It used to work fine & I can't think of anything that would've effected it. How can I get it to work again?
Also, when I follow the path to InDesign SavedData:Macintosh: Hard Drive/Users/<USER>/Library/Caches/Adobe InDesign/<Version #>/<Language>/ (Note: Prior to version 6 [CS4] the language folder is not used), when I get to <version#> there are only 2 folders: 7.5 & 8.0, so I don't even have a 7.0 folder. Is it supposed to be like that since I have CS5?
Within these folders however I do have InDesign Recovery File folder & both of them (in each version) have RecoveryData in them, so is that what I have to delete?... or do I rename it & should I also make copies of these first & store them somewhere else?
Similar Messages
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InDesign keeps crashing on type tool/when multiple files are opened??
I've 'trashed' my preferences, updated both Suitcase 3 and CS5 to the latest updates...and still having issues. Just constant crashing whenever I open multiple files, or as soon as I enter a text box to make edits.
Here's my two crash reports:
pastebin.com/Q3LeHAZ7
http://pastebin.com/3pSxgUvN
And a sample process:
http://pastebin.com/DDCGyEG1
Any advice would be greatly appreciated! Thanks!Hmm yes, I've just had my first crash of the day - tried to package a file and it froze when copying the font files over.
Well, that does seem a plausible summary of what is happening. Your crash report is of particular interest, because it doesn't really implicate InDesign:
Thread 34 Crashed:
0 com.apple.CoreFoundation 0x91f6f65f _CFURLIsFileURL + 15
1 com.apple.CoreFoundation 0x91fd2a80 CFURLSetResourcePropertiesForKeys + 32
2 com.apple.DesktopServices 0x90bc6af0 TCopyWriter::WriteDates() + 990
3 com.apple.DesktopServices 0x90bc639f TCopyWriter::WriteExtendedAttributes() + 357
4 com.apple.DesktopServices 0x90bc00f3 TCopyWriter::Write() + 185
5 com.apple.DesktopServices 0x90bbf9d5 TCopyWriter::WriteTaskProc(void*) + 75
6 ...ple.CoreServices.CarbonCore 0x9294254a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x90a06259 _pthread_start + 345
8 libSystem.B.dylib 0x90a060de thread_start + 34
so, that is a crash in Apple code. Now, of course, the apple code was called from InDesign, and there's a certain degree of garbage-in-garbage-out. If you ask the operating system to copy a nonexistent file to a nonexistent device, it might crash. It shouldn't but it might.
And if we look at thread 0, which is InDesign code, we can sort of see where InDesign invoked the operating system:
Thread 0: Main Thread Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x90a06aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x90a0675e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x90a083f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9297721e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x92962b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9295e533 MPWaitOnQueue + 250
6 com.apple.DesktopServices 0x90bc730b TCopyQueue::WaitOnRecordDone() + 55
7 com.apple.DesktopServices 0x90bc1287 TCopyReader::GetNextItem() + 875
8 com.apple.DesktopServices 0x90bbfdf6 TCopyReader::Read(unsigned long long, TCountedPtr<TCFURLInfo> const&, TCountedPtr<TCFURLInfo> const&) + 164
9 com.apple.DesktopServices 0x90bf64e3 TFSCopyOperation::CopyToTarget() + 613
10 com.apple.DesktopServices 0x90bf9228 TFSCopyOperation::DoCopy(TCountedPtr<TCFURLInfo> const&) + 780
11 com.apple.DesktopServices 0x90bf9898 TFSCopyOperation::Run() + 174
12 com.apple.DesktopServices 0x90bee5e9 _NodeOperation + 438
13 ...ple.CoreServices.CarbonCore 0x929c2090 _FSOperateOnObjectSync + 352
14 ...ple.CoreServices.CarbonCore 0x929c228f _FSPathOperateOnObjectSync + 210
15 AdobeAFL 0x016e9101 adobe::afl::CoreFileUtils::CopyFile(adobe::afl::AFile const&, adobe::afl::AFile const&, bool) + 365
16 PublicLib.dylib 0x014339da FileLinkResourceHandler::CopyToFile(UIDRef const&, URI const&, IDFile&) const + 58
17 com.adobe.InDesign.Links 0x21c54c4e 0x21bd8000 + 511054
So, where does that leave us? Well, we would like to know what file is being copied, and why the file copy operation caused the operating system to crash the program.
Are you sure it was a font? Could it have been copying another linked file?
I don't suppose you have any folks around the office who know their way around Apple's Xcode tools, that are used for developing Objective C applications? There are some ways to figure out what file is causing InDesign to crash, but they're all kind of cryptic and annoying to explain without doing it in person...
If not, let me know and I'll try to figure out a simple way to explain it... (and to figure out which of the cryptic tools are the best ones to recommend for this situation. A question that might take me some time to answer....) -
Indesign, Photoshop & Illustrator won't launch, no preference files
Just downloaded Creative Cloud on a Mac OS 10.7.5 and programs work except for Indesign, Photoshop and Illustrator, which do absolutely nothing when I try to start them. When I go into preferences, there are no files in the folders for these programs which leads me to think new preferences aren't being created when I download them. How do I get the preferences so those programs will actually open?
If you installed the 2014 versions, then that won't work. They require OSX 10.8 at least. Otehrwise check your folder permissions.
Mylenium -
Indesign keeps crashing when trying to open a specific file
Please help!
I am running Indesign CS4 on snow leopard, and it keeps crashing when I try to open a specific file. I have browsed through similar discussions, but can't pinpoint the problem. It even crashes on recovery.
Here is the link to the error report. Any help would be appreciated, I would hate to re-do the entire book
http://pastebin.com/w7M0QCQvHmm.
That crash report is not very insightful (something to do with a "Generic Page Item"), but I do notice this time:
Version: 6.0.0.352 (6000)
The current maintenance releae of CS4 is 6.0.6; At a minimum, you should update to 6.0.5. There is some possibility of images needing to be resized in 6.0.6 because of a change in bounding box calculations, so while 6.0.6 is the right place to be, please be careful and make sure you don't make a ton of work for yourself by updating to it.
But certainly you should update to 6.0.5.
Also, what Peter said.
good luck! -
Acrobat keeps crashing when I launch the app takes 3 tries to get it to open
acrobat keeps crashing when I launch the app takes at least 3 tries to get it to open
Try performing these steps:
Windows:
1: Update the product, repair the product from the control panel.
2: Move the cache.db file from the location C>Program files or Program files(x86)>Common files>Adobe>Adobe PCD>Cache and mvoe the cache.db file on to your desktop.
3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
4: If the isue still persists then you need to check for the error message in the event viewer ie Start> and type Eventviewer and check the error message under Windows Logs>Applcition>erro which indicated Acrobat.
5: Rename the OOBE folder from the location C>Program files or Program files(x86)>Common files>Adobe>OOBE to OOBE.old and download and install the Adobe applciation manager from the Adobe website and it will work.
Macintosh:
1: Update the product to the latest version.
2: Move the cache.db file from the location Macintosh HD>Library>Applciation support>Adobe >Adobe PCD>Cache and move the cache.db file on to your desktop.
3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
4:Rename the OOBE folder from the location Macintosh HD>Library>Applciation support>Adobe >OOBE and rename it to OOBE.old download and install the Adobe applciation manager from the Adobe website and it will work.
Post on this if you are still facing the same issue.
(Apple made the user library folder hidden by default with the 10.7 release you can access the hidden or the root library by navigating Finder, choose Go > Go To Folder
In the Go To Folder dialog, type ~/Library and click Go.
If you have queries regarding Creative Cloud installation and setup, you can contact support using the below link.
http://helpx.adobe.com/contact/
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?' -
My iTunes keeps crashing every single time I open the software on any of my PCs and laptops. Once the Itunes match features starts it's ony a matter of a minute or two before the software crashes. I have tons of new songs that I want to sync to my ipod, ipad and iphones but can't get it accomplished. Any suggestions??
Hello annmu,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Best of luck,
Mario -
My Instagram app on my iPhone 4s keeps crashing whenever i try to open it. I want to delete it then download it again but it said that doing so would delete all of it's data. Does that mean I'll lose all of my pictures?
I have this excact problem too, Deleting the the app and then reinstalling it won't delete your photos as they are stored on facebooks servers. You will just have to remember you username and password to sign in again. Ever since Facbook bought instagram i have had this problem on my 4S too.
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DE keeps crashing when I try to open my new book. I have 4.0.3
DE keeps crashing when I try to open my new book. I have 4.0.3
Process: Adobe Digital Editions [11398]
Path: /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier: com.adobe.adobedigitaleditions.app
Version: 4.0.3 (1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Digital Editions [11398]
User ID: 501
Date/Time: 2015-04-01 16:17:07.982 -0400
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: 6B8668DC-A77B-5B72-05EF-EE8B4BA3D9FE
Sleep/Wake UUID: 748DCD1F-67CA-44DE-B3F5-994F104F1363
Time Awake Since Boot: 310000 seconds
Time Since Wake: 5000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010455d000-0000000104dc9000 [ 8624K] r-x/rwx SM=COW /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.adobedigitaleditions.app 0x00000001047f33a9 DRMDecryptor::MakeFilterContext(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 355
1 ePub3.dylib 0x0000000105840ebb ePub3::FilterChainSyncStream::FilterChainSyncStream(std::__1::unique_ptr<ePub3::ByteStrea m, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>) + 339
2 ePub3.dylib 0x00000001058432fb std::__1::shared_ptr<ePub3::FilterChainSyncStream> std::__1::shared_ptr<ePub3::FilterChainSyncStream>::make_shared<std::__1::unique_ptr<ePub 3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>&>(std::__1::unique_ptr<ePub3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&&&, std::__1::shared_ptr<ePub3::ManifestItem const>&&&) + 125
3 ePub3.dylib 0x0000000105841ffd ePub3::FilterChain::GetSyncFilteredOutputStreamForManifestItem(std::__1::shared_ptr<ePub3 ::ManifestItem const>) const + 437
4 ePub3.dylib 0x00000001057f764a ePub3::Package::SyncContentStreamForItem(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 270
5 ePub3.dylib 0x0000000105807f9a ePub3::ManifestItem::ReferencedDocument() const + 176
6 ePub3.dylib 0x00000001057ea2b0 ePub3::PackageBase::NavTablesFromManifestItem(std::__1::shared_ptr<ePub3::PackageBase>, std::__1::shared_ptr<ePub3::ManifestItem>) + 118
7 ePub3.dylib 0x00000001057f23c7 ePub3::Package::Unpack() + 26647
8 com.adobe.adobedigitaleditions.app 0x0000000104890362 BookContainer::OpenFile(ePub3::string const&) + 2222
9 com.adobe.adobedigitaleditions.app 0x0000000104890c2f BookContainer::OpenContainerForDRMModule(ePub3::string const&) + 43
10 com.adobe.adobedigitaleditions.app 0x00000001047f2029 DRMModule::ProcessFile(ePub3::string const&, ePub3::launch) + 1007
11 ePub3.dylib 0x00000001057ccefb ePub3::ContentModuleManager::LoadContentAtPath(ePub3::string const&, ePub3::launch) + 793
12 ePub3.dylib 0x00000001057e4f7c ePub3::Container::OpenContainer(ePub3::string const&) + 68
13 com.adobe.adobedigitaleditions.app 0x00000001046d417f dpdoc::Document::getPackageProps(char const*) + 311
14 com.adobe.adobedigitaleditions.app 0x000000010460e8b2 _reader_create(char const*, RECORD_TYPE, void**, char*, unsigned int*, signed char) + 220
15 com.adobe.adobedigitaleditions.app 0x0000000104569554 +[Reader createReaderHandle:type:readerHandle:errorString:] + 104
16 com.adobe.adobedigitaleditions.app 0x0000000104579012 -[MainWindowController openBookInReadingView:errorString:] + 184
17 com.adobe.adobedigitaleditions.app 0x0000000104579379 -[MainWindowController onReadInMainWindow:] + 264
18 com.apple.CoreFoundation 0x00007fff8e41bcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
19 com.apple.CoreFoundation 0x00007fff8e30d244 _CFXNotificationPost + 3140
20 com.apple.Foundation 0x00007fff89a15c31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
21 com.adobe.adobedigitaleditions.app 0x000000010459fbd4 -[FulfillmentTaskManager onLibraryItemDidAdd:] + 97
22 com.apple.CoreFoundation 0x00007fff8e41bcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
23 com.apple.CoreFoundation 0x00007fff8e30d244 _CFXNotificationPost + 3140
24 com.apple.Foundation 0x00007fff89a15c31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
25 com.adobe.adobedigitaleditions.app 0x000000010456e699 -[LibraryViewController onRecordAdded:recordHandle:] + 488
26 com.adobe.adobedigitaleditions.app 0x0000000104579b76 -[AppDelegate onCallBack:param1:param2:] + 209
27 com.adobe.adobedigitaleditions.app 0x00000001048811dd dplib::LibraryImpl::itemSaved(uft::sref<dplib::ContentRecordImpl> const&) + 239
28 com.adobe.adobedigitaleditions.app 0x00000001048830ad dplib::WriteFileCallback<dplib::ContentRecordImpl>::invoke(dp::Unknown*) + 47
29 com.adobe.adobedigitaleditions.app 0x000000010468c792 dpio::FileWriter::bytesReady(unsigned long, dp::Data const&, bool) + 408
30 com.adobe.adobedigitaleditions.app 0x0000000104687237 dpio::DataStream::requestBytes(unsigned long, unsigned long) + 121
31 com.adobe.adobedigitaleditions.app 0x0000000104687182 dpio::DataStream::requestInfo() + 158
32 com.adobe.adobedigitaleditions.app 0x000000010468c3e9 dpio::FileWriter::write(dpio::Partition*, dp::String const&, dpio::Stream*, dp::Callback*) + 147
33 com.adobe.adobedigitaleditions.app 0x0000000104880e10 dplib::LibraryImpl::saveContentRecord(dplib::ContentRecordImpl*) + 964
34 com.adobe.adobedigitaleditions.app 0x000000010487dfa9 dplib::LibraryImpl::saveDirtyContentRecords() + 107
35 com.adobe.adobedigitaleditions.app 0x0000000104688108 dptimer::MultiplexedTimerProvider::timerFired(dptimer::Timer*) + 74
36 com.adobe.adobedigitaleditions.app 0x0000000104606f3f -[TimerHandler timerFireMethod:] + 45
37 com.apple.Foundation 0x00007fff89a79db3 __NSFireTimer + 95
38 com.apple.CoreFoundation 0x00007fff8e3b2b64 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
39 com.apple.CoreFoundation 0x00007fff8e3b27f3 __CFRunLoopDoTimer + 1059
40 com.apple.CoreFoundation 0x00007fff8e425dbd __CFRunLoopDoTimers + 301
41 com.apple.CoreFoundation 0x00007fff8e36f288 __CFRunLoopRun + 2024
42 com.apple.CoreFoundation 0x00007fff8e36e858 CFRunLoopRunSpecific + 296
43 com.apple.HIToolbox 0x00007fff84e67aef RunCurrentEventLoopInMode + 235
44 com.apple.HIToolbox 0x00007fff84e6786a ReceiveNextEventCommon + 431
45 com.apple.HIToolbox 0x00007fff84e676ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
46 com.apple.AppKit 0x00007fff8f217f81 _DPSNextEvent + 964
47 com.apple.AppKit 0x00007fff8f217730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
48 com.apple.AppKit 0x00007fff8f20b593 -[NSApplication run] + 594
49 com.apple.AppKit 0x00007fff8f1f6a14 NSApplicationMain + 1832
50 com.adobe.adobedigitaleditions.app 0x000000010455e604 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d256232 kevent64 + 10
1 libdispatch.dylib 0x00007fff90562a6a _dispatch_mgr_thread + 52
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d2504de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d24f64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8e36fb34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8e36effb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8e36e858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8b550c80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff89a7b90a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff860a6268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff860a61e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff860a441d thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d2504de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d24f64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8e36fb34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8e36effb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8e36e858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8f37b33b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff860a6268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff860a61e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff860a441d thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8d2553fa __select + 10
1 libsystem_pthread.dylib 0x00007fff860a6268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff860a61e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff860a441d thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d25594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff860a440d start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d25594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff860a440d start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8d25594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff860a440d start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8d25594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff860a440d start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff5b69b3d8 rbx: 0x00007fff5b69b4a0 rcx: 0x000000000001cf2d rdx: 0x000000000001cf2c
rdi: 0x0000000000000000 rsi: 0x0000000000000008 rbp: 0x00007fff5b69b470 rsp: 0x00007fff5b69b3a0
r8: 0x000000000000002f r9: 0x0000000000000000 r10: 0x00000000000130c0 r11: 0x00000000000001b0
r12: 0x00006080003c02e8 r13: 0x0000608000427f60 r14: 0x00000000000003d0 r15: 0x0000000000000000
rip: 0x00000001047f33a9 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10455d000 - 0x104dc8ff7 +com.adobe.adobedigitaleditions.app (4.0.3 - 1) <05B2F60F-6C68-3505-9A5A-22A2278B3F4C> /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
0x1057c5000 - 0x1058ccff7 +ePub3.dylib (0) <0C89926F-2852-3406-8A5A-35C20F7A6066> /Applications/Adobe Digital Editions 4.0.app/Contents/Frameworks/ePub3.dylib
0x105970000 - 0x1059a6ff7 libssl.0.9.8.dylib (52.10.1) <4A2D6ECA-A07E-38B5-98D4-315A4A1E8CE6> /usr/lib/libssl.0.9.8.dylib
0x105b73000 - 0x105b73ffe +cl_kernels (???) <37030B5A-CAC6-405C-BA57-4CD063D1787F> cl_kernels
0x105b77000 - 0x105b77fef +cl_kernels (???) <5235FAE0-8CE5-4865-9601-B4F63663DAFE> cl_kernels
0x109aed000 - 0x109aedfef +cl_kernels (???) <5235FAE0-8CE5-4865-9601-B4F63663DAFE> cl_kernels
0x109af4000 - 0x109af4ff5 +cl_kernels (???) <74A56D9E-B1F2-4E73-87BF-97B286A697A8> cl_kernels
0x109af6000 - 0x109bdcfef unorm8_bgra.dylib (2.4.5) <9423FFD4-6EF3-31BF-9DE9-6D55BA76D59E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra .dylib
0x7fff679a3000 - 0x7fff679d9837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
0x7fff84b85000 - 0x7fff84e31fff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff84e32000 - 0x7fff84e38ff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff84e39000 - 0x7fff8513dffb com.apple.HIToolbox (2.1.1 - 757.3) <D827FC03-5668-3AA4-AF0E-46EEF7358EEA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x7fff8513e000 - 0x7fff85176fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff8518a000 - 0x7fff851a6fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff8521c000 - 0x7fff8528affb com.apple.Heimdal (4.0 - 2.0) <3E5DA653-A343-3257-ADE1-BA879BAE280F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
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0x7fff90300000 - 0x7fff90306ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff90307000 - 0x7fff90309fff com.apple.SecCodeWrapper (4.0 - 238.10.1) <8DAF71DB-C99A-3B72-A639-2C8CBEA84B93> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x7fff9030a000 - 0x7fff9032efef libJPEG.dylib (1232) <638302B6-369F-3C50-BF63-F8D19C393F47> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff9032f000 - 0x7fff9038afef libTIFF.dylib (1232) <56D444B7-A37A-30BC-80B5-5E702FFAAAAB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff9038b000 - 0x7fff903a5ff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff903a6000 - 0x7fff903c4ff7 com.apple.addressbook.vCard (9.0 - 1563) <370F3435-855E-3C60-9CC9-B3F24AC1AF97> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff903c5000 - 0x7fff903c8ff7 com.apple.AppleSystemInfo (3.1 - 3.1) <B40B3737-42A5-3D57-9E87-D3905EE5BADB> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff9055e000 - 0x7fff90588ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff90589000 - 0x7fff9058bff3 com.apple.SafariServices.framework (10600 - 10600.4.10.7) <5EEAF0C0-077D-3377-89F6-C0F33938F1E0> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariServices
0x7fff9058c000 - 0x7fff90594fff libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
0x7fff90595000 - 0x7fff90687ff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff90688000 - 0x7fff9068dff7 libsystem_stats.dylib (163.10.18) <9B8CCF24-DDDB-399A-9237-4BEC225D2E8C> /usr/lib/system/libsystem_stats.dylib
0x7fff9068e000 - 0x7fff906c7ff7 com.apple.datadetectors (5.0 - 286.7) <196D4E74-1157-3672-9485-98B929855781> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetectors
0x7fff90787000 - 0x7fff907c1ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff907c6000 - 0x7fff9083afff com.apple.ApplicationServices.ATS (360 - 375) <2824D38D-460D-353C-9D18-499B4BEEABB7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff90855000 - 0x7fff9085affb libheimdal-asn1.dylib (398.10.1) <A7B6447A-6680-3625-83C3-993B58D5C43F> /usr/lib/libheimdal-asn1.dylib
0x7fff90869000 - 0x7fff908d5fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <37551DDD-C07C-31EB-923A-9721F03D7E29> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff908d6000 - 0x7fff908dcfff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff908dd000 - 0x7fff908e4fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff908ea000 - 0x7fff90905ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff90906000 - 0x7fff909a8ff7 com.apple.Bluetooth (4.3.2 - 4.3.2f6) <95676652-21AB-3FFA-B53D-EBC8BF4E913E> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff909f8000 - 0x7fff90a0afff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff90a14000 - 0x7fff90acfff7 com.apple.DiscRecording (9.0 - 9000.4.2) <9BB46993-311A-3F2E-BD77-3CBEFB71C1F0> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff90ad0000 - 0x7fff90ad1fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff90ae2000 - 0x7fff90bd2fef libJP2.dylib (1232) <13BFC6A7-E24E-3F29-AD3C-E2D382A1223A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff90c2c000 - 0x7fff90c31ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff90c32000 - 0x7fff91be9ffb com.apple.WebCore (10600 - 10600.3.15) <59A28076-26E4-3CE2-B6FC-AF59308C0B95> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x7fff91bea000 - 0x7fff91e66ff3 com.apple.RawCamera.bundle (6.02 - 769) <1F0F0047-682F-39E3-BE26-2467BF5F0E22> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff91e67000 - 0x7fff91e69ff7 com.apple.securityhi (9.0 - 55006) <1F40ECF1-6AEF-3E64-9DAD-ADC646CCEA98> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff91f13000 - 0x7fff91f15fff com.apple.marco (10.0 - 1000) <0ACF21F5-8F1F-3A76-B3D6-73BD9FE5D35C> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff91f8f000 - 0x7fff91f8ffff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <9D749502-A228-3BF1-B52F-A182DEEB2C4D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x7fff91f90000 - 0x7fff92066ff3 com.apple.DiskImagesFramework (10.10.1 - 396) <E7478685-E829-372A-A945-A512730D3312> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff92067000 - 0x7fff92081fff com.apple.AppleVPAFramework (1.2.10 - 1.2.10) <DC3D5A44-AB1E-32A9-9D22-FC922B52346A> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff92087000 - 0x7fff923bafff libmecabra.dylib (666.2) <F757CABA-3EDB-3ABA-A378-A7C574EA233B> /usr/lib/libmecabra.dylib
0x7fff923bb000 - 0x7fff923c7ff7 com.apple.HelpData (2.1.4 - 90) <471200E4-1D51-3D8C-A956-A52F8EB7B552> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff923c8000 - 0x7fff92609fff com.apple.AddressBook.framework (9.0 - 1563) <63953D92-FB0D-31B1-A449-07BA64D08BA9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff9260a000 - 0x7fff9261bff3 libsystem_coretls.dylib (35.10.1) <3EAED90A-7AA0-323C-A52B-E16477981D59> /usr/lib/system/libsystem_coretls.dylib
0x7fff9261c000 - 0x7fff9261fff7 libdyld.dylib (353.2.1) <4E33E416-F1D8-3598-B8CC-6863E2ECD0E6> /usr/lib/system/libdyld.dylib
0x7fff92620000 - 0x7fff92624fff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
0x7fff92625000 - 0x7fff92629ff7 libGIF.dylib (1232) <3C70FBBC-FBA5-3013-A440-05D68B63885F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9262a000 - 0x7fff926d0ff7 com.apple.PDFKit (3.1 - 3.1) <D2D019DD-5DCA-3C0D-B9B7-0F919A6CD1DD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Ve -
My indesign keeps crashing when I type in a text box
Hello
My indesign keeps crashing when ever I start typing in a text box (CS5) - I followed a similar discussion and the advice was to uninstall and reinstall - I have uninstalled but cannnot find my Master collection to re-install. I'm working on a Mac Leopard - Please HelpI'm a Widows guy with some Mac experience, so these directions may be a bit fuzzy, and someone else may feel free to pop in. My recollection is that you will need to double-click both of the .dmg files (these are disk image files) to mount them, if they don't mount automatically. You may have to decompress the first file further to get it to extract the installer (which should automatically extract the second file). If you are able to run the installer, and enter your serial number, but the number is not recognized as valid it will be because there is some sort of trap for education serial numbers.
If that's the case, you are probably out of luck on CS5, but you may be eligible to upgrade to a full commercial license for CS6, or a discounted Creative Cloud license. I'm not dead certain, but I believe the old serial number should be sufficient to to provide proof of previous license during the install. If that's the route you need to take, you need to do it quickly. Once CS7 is released, and predictions seem to be in about ten days to two weeks from now, at least for an official launch date announcement, your CS5 will probably no longer be good for an upgrade discount. -
My system preferences keeps crashing before it will even open.
My system preferences keeps crashing before it will even open. It will not open in safe mode. There is no system preferences .plist file on my system. Do I need to reinstall ML?
Hope I followed the instructions properly.... Thanks Linc and CT!
Step 1:
1/19/13 4:53:17.875 PM ReportCrash[274]: Saved crash report for System Preferences[269] version 12.0 (12.0) to /Users/XXXX/Library/Logs/DiagnosticReports/System Preferences_2013-01-19-165317_XXXX-macbook-pro.crash
Step 2:
Process:
System Preferences [269]
Path:
/Applications/System Preferences.app/Contents/MacOS/System Preferences
Identifier:
com.apple.systempreferences
Version:
12.0 (12.0)
Build Info:
SystemPrefsApp-232001000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [149]
User ID:
Date/Time:
2013-01-19 16:52:44.325 -0600
OS Version:
Mac OS X 10.8.2 (12C60)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000011118328e
VM Regions Near 0x11118328e:
mapped file
0000000111093000-000000011115b000 [ 800K] r--/rwx SM=COW /System/Library/PreferencePanes/PrintAndScan.prefPane/Contents/Resources/PrintS canPref.icns
--> mapped file
000000011115b000-00000001111cf000 [ 464K] r--/rwx SM=COW /System/Library/PreferencePanes/Security.prefPane/Contents/Resources/FileVault. icns
CG shared images
00000001c0003000-00000001c000b000 [ 32K] r--/r-- SM=SHM
Application Specific Information:
objc[269]: GC: forcing GC OFF because OBJC_DISABLE_GC is set
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib
0x00000001063b01e7 memmove$VARIANT$sse3x + 31
1 com.apple.ImageIO.framework
0x0000000105be81a4 CGImageReadGetBytesAtOffset + 409
2 com.apple.ImageIO.framework
0x0000000105beaeec CGImageReadSessionGetBytes + 37
3 com.apple.ImageIO.framework
0x0000000105c057f4 getGlobalICNSInfo + 316
4 com.apple.ImageIO.framework
0x0000000105c05684 _CGImagePluginImageCountICNS + 9
5 com.apple.ImageIO.framework
0x0000000105be757c CGImageSourceGetCount + 119
6 com.apple.AppKit
0x00000001033dde04 +[NSBitmapImageRep _imagesWithData:hfsFileType:extension:zone:expandImageContentNow:includeAllReps :] + 402
7 com.apple.AppKit
0x00000001034d6f31 +[NSBitmapImageRep _imageRepsWithData:hfsFileType:extension:expandImageContentNow:] + 93
8 com.apple.AppKit
0x00000001034d6526 +[NSImageRep _imageRepsWithContentsOfURL:expandImageContentNow:giveUpOnNetworkURLsWithoutGoo dExtensions:] + 965
9 com.apple.AppKit
0x00000001034d611c __51-[NSImageURLReferencingRepProvider representations]_block_invoke_0 + 47
10 com.apple.Foundation
0x0000000102d9ae60 _NSFaultInObject + 30
11 com.apple.AppKit
0x00000001034d60e6 -[NSImageURLReferencingRepProvider representations] + 89
12 com.apple.AppKit
0x00000001034d604f -[NSImageURLReferencingRepProvider copyWithZone:] + 127
13 com.apple.AppKit
0x00000001034d5fab __24-[NSImage copyWithZone:]_block_invoke_0628 + 104
14 com.apple.AppKit
0x00000001033c467f -[NSImage _usingRepProviderPerformBlock:] + 41
15 com.apple.AppKit
0x00000001034d5d90 -[NSImage copyWithZone:] + 493
16 com.apple.systempreferences
0x0000000101f962c4 0x101f8f000 + 29380
17 com.apple.systempreferences
0x0000000101f927f4 0x101f8f000 + 14324
18 com.apple.systempreferences
0x0000000101f93773 0x101f8f000 + 18291
19 com.apple.CoreFoundation
0x0000000102a3f47a _CFXNotificationPost + 2554
20 com.apple.Foundation
0x0000000102d92846 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
21 com.apple.AppKit
0x000000010342760d -[NSApplication _postDidFinishNotification] + 292
22 com.apple.AppKit
0x0000000103427346 -[NSApplication _sendFinishLaunchingNotification] + 216
23 com.apple.AppKit
0x0000000103424532 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 566
24 com.apple.AppKit
0x000000010342412c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351
25 com.apple.Foundation
0x0000000102dac12b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
26 com.apple.Foundation
0x0000000102dabf8d _NSAppleEventManagerGenericHandler + 106
27 com.apple.AE
0x0000000106f2eb48 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307
28 com.apple.AE
0x0000000106f2e9a9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37
29 com.apple.AE
0x0000000106f2e869 aeProcessAppleEvent + 318
30 com.apple.HIToolbox
0x0000000104e308e9 AEProcessAppleEvent + 100
31 com.apple.AppKit
0x0000000103420916 _DPSNextEvent + 1456
32 com.apple.AppKit
0x000000010341fed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
33 com.apple.AppKit
0x0000000103417283 -[NSApplication run] + 517
34 com.apple.AppKit
0x00000001033bbcb6 NSApplicationMain + 869
35 libdyld.dylib
0x000000010635a7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x0000000106533d16 kevent + 10
1 libdispatch.dylib
0x0000000106320dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00000001063209ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00000001065336d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00000001063c5eec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00000001063c5cb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00000001063b0171 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x0000000106531686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000106530c42 mach_msg + 70
2 com.apple.CoreFoundation
0x0000000102a29803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x0000000102a2eee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x0000000102a2e6b2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation
0x0000000102db1321 -[NSConcreteTask waitUntilExit] + 183
6 com.apple.frameworks.preferencepanes
0x000000010246a6db -[NSPrefPanesCenter _checkHWForPreferences:] + 288
7 libdispatch.dylib
0x0000000106321f01 _dispatch_call_block_and_release + 15
8 libdispatch.dylib
0x000000010631e0b6 _dispatch_client_callout + 8
9 libdispatch.dylib
0x000000010631f1fa _dispatch_worker_thread2 + 304
10 libsystem_c.dylib
0x00000001063c5cab _pthread_wqthread + 404
11 libsystem_c.dylib
0x00000001063b0171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00000001065336d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00000001063c5eec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00000001063c5cb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00000001063b0171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007ffe4caec89a rbx: 0x000000000002828e rcx: 0x0000000000000001 rdx: 0x0000000000000004
rdi: 0x00007fff5dc6fb28 rsi: 0x000000011118328e rbp: 0x00007fff5dc6da80 rsp: 0x00007fff5dc6da80
r8: 0x000000000007347b r9: 0x000000005e369d65 r10: 0x00007fde10c882a0 r11: 0x00007fff5dc6fb28
r12: 0x0000000000000004 r13: 0x00007fde11c00db0 r14: 0x0000000000000004 r15: 0x000000011118328e
rip: 0x00000001063b01e7 rfl: 0x0000000000010202 cr2: 0x000000011118328e
Logical CPU: 0
Binary Images:
0x101f8f000 -
0x101fb2fff com.apple.systempreferences (12.0 - 12.0) <0249AAAE-AA18-3A55-BBCE-D870C940E8C7> /Applications/System Preferences.app/Contents/MacOS/System Preferences
0x101fc7000 -
0x101fc7fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x101fcd000 -
0x101fcdfff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x101fd7000 -
0x1022a7fff com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x1023e0000 -
0x10243dfff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <B3198BD6-EA1D-3E5E-ADD4-37D8E6B72678> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x102467000 -
0x102482ff7 com.apple.frameworks.preferencepanes (15.0 - 15.0) <45E922F9-E5F5-3026-90BA-C1F5F8451C9B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x10249f000 -
0x10251dff7 com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x102560000 -
0x102625ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x1026a2000 -
0x1027cbff7 com.apple.avfoundation (2.0 - 361.25) <1F5CACA6-9CF3-3FAB-BDE1-E6CC96A63FF7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x1028b6000 -
0x1028b7ff7 libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
0x1028be000 -
0x1029d692f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x1029fa000 -
0x102be3fff com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x102d42000 -
0x102d42fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x102d47000 -
0x102d47ff1 +cl_kernels (???) <AFD159F4-10EF-4F7D-ACBF-3B315208F4FF> cl_kernels
0x102d4a000 -
0x1030a6fff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x1032cb000 -
0x103ef8ff7 com.apple.AppKit (6.8 - 1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1045ef000 -
0x104824ff7 com.apple.CoreData (106.1 - 407.7) <24E0A6B4-9ECA-3D12-B26A-72B9DCF09768> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x104926000 -
0x104969fff com.apple.RemoteViewServices (2.0 - 80.5) <F3A897C9-A277-3B56-8FB3-2BC2C10C33BF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x1049a1000 -
0x104af2fff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <833DA682-A3C1-39E7-AEC3-9EDC734DE2A9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x104b7c000 -
0x104b7dff3 +cl_kernels (???) <AA5FA9DE-2259-4D8F-80B3-62161C40F181> cl_kernels
0x104b82000 -
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0x108f20000 -
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
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thread_set_state: 0
Calls made by this process:
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thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 246
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=146.6M resident=136.6M(93%) swapped_out_or_unallocated=10.1M(7%)
Writable regions: Total=60.7M written=9620K(15%) resident=14.0M(23%) swapped_out=0K(0%) unallocated=46.7M(77%)
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27.4M -
Itunes 11 keeps crashing as soon as I open it - very annoying
itunes 11 keeps crashing as soon as I open it - very annoying. Tried reinstalling, still crashes. Windows 7, 64 bit.
Hi RChambersfm TX,
Thanks for using Apple Support Communities. This article has some troubleshooting steps you can try if iTunes seems to be having launch issues:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Cheers,
- Ari -
My iDVD keeps crashing as soon as I open it and click on "media" to add media. Any ideas?
Try this basic troubleshooting fix:
1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete IDVD'S cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iDVD folder.
3 - launch IDVD and try again.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
If you're running Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
OT -
My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Adobe Muse CC keeps crashing when I try to open my file.
Hi all,
I've recently created a project off Adobe Muse, but for some reason it keeps crashing when I try to open it. I can create a new
file in muse, but I cannot open that file. The file size is only 13MB. Here is a screen shot of what appears on my screen :Hi Zak,
Sorry my knowledge in computer mechanics are very low, but this is the general information about my
current computer. The Muse file is also stored in my documents. -
Is there a maximum number of "multi state objects" per article? Indesign keeps crashing
Hi, i have 12 multi state objects on a page, and indesign keeps crashing.
i know this seems like a high number, but I have done this to create a work around - ticker (like an old style airport board e.g. https://www.google.co.uk/search?q=airport+board&espv=2&biw=1306&bih=653&source=lnms&tbm=is ch&sa=X&ei=TkYUVb3ZJIb0PJ7DgZg… each set of 3 creating one graphic e.g. 3.35
After creating these Indesign keeps crashing when i try to preview?
Any advice would be appreciated.It sounds like you're running in to a memory problem: Memory Handling in DPS
That said, usually multiple MSOs on the page don't usually cause memory problems because only the first state of the MSO is loaded into memory. If the first state of each MSO is loading a web overlay displaying ticker information, then that's the most likely culprit. Consider redesigning the page so that only a few tickers are loaded into memory and the user needs to tap to reveal additional tickers.
Maybe you are looking for
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My 6100 printer has never been able to print color
From Day 1 it has told me the blue (cyan) cartridge is empty, even when I replaced the starter cartridge with a new one, and it always says that the other colors are "low." I have been printing only black and white words on a page, in fast draft mode
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Input/Output Error USB 2.0 External Hard Drive
I recently started having problems with an external hard drive setup that I did not have prior to trying to setup the drive to be compatible with Time Machine. The hard drive enclosure that I have has 2 bays for two SATA drives. I have used this encl
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Is it possible to add/remove a person from a group using workflow?
Hi All, Is it possible to add/remove a person from a group using workflow?
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Hello, We encountered a problem between Adobe Reader 8.1 and Elements 6.0 The problem appear when the VIEW PDF FILE option is enabled in PDFMakers options and ESPECIALLY if the path where the file has been saved contains a space. Is there a patch to
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PS cc Output module not loading
i have downloaded it twice and still isn't working can anyone advise?