InDesign Licensing has stopped working.

I just got CS4. I tried to open InDesign and a window pops up saying that the licensing for this program has quit working. I need to get this fixed ASAP!

Just got CS4? CS4 has not been sold through legitimate channels years and
is now about 5 versions out of date.
Where did you get it and what system are you trying to run it on?

Similar Messages

Using InDesign CS4 on iMac. Had to restore computer from backup. Licensing has stopped working. Error code 150:30. How can I reestablish my license?

Using InDesign CS4 on iMac. Had to restore computer from backup. Licensing has stopped working. Error code 150:30. How can I reestablish my license?

You'll need to have a chat with Adobe Support. Here's a link:
https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing- activation
We can't help you with that here.

Licensing has stopped working/unable to reinstall

I have been using Creative suite CS3 for years now. Recently, I got the Licensing has stopped working error message. Im running windows vista 64 bit. I tried the License recovery tool on the adobe website with no luck. So I completely uninstalled CS3 and now I am unable to reinstall it.
Uninstall went fine, I restarted my laptop afterwards etc... Now I'm trying to install from scratch. During install I get the error message that the file AdobePDF.dll is needed.
The adobe website makes the solution seem very simple, 3 steps.
1. When the error occurs, click Cancel to exit the dialog box and continue with the installation.
2. Install the Microsoft has Hot Fix as documented in Microsoft article #930627 available at http://support.microsoft.com/kb/930627.
3. Update Acrobat to version 8.1 or later. The Acrobat update is available on the Adobe website at www.adobe.com/support/downloads/.
I do step one. Installation completes and I am told that Acrobat has installed successfully but photoshop, illustrator, indesign, bridge etc have not. And I do see the Acrobat Pro icon on my desktop and it appears to have installed correctly. However, when I launch acrobat, I am told that acrobat can not be opened without opening one other creative suite application such as Photoshop.
So I move on to step 2. I followed the install link specifically for windows vista, but am told that the update does not apply to my system.
step 3- I tried to download an acrobat update, though it was hard to determine If I was doing the right one, (I did the Adobe Acrobat 11.0.01 Pro and Standard update - All languages) but I got an error message telling me that "
The upgrade patch cannot be installed by the windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
Any suggestions for this mess? Prior to the original issue, I was using CS3 almost daily, and I did not make any changes or updates to my system that I know of. I even tried system restore before I even uninstalled CS3.

Creative Cloud Cleaner Tool
Run it, then reinstall. You will still get the failed install, so this time uninstall again and reinstall another time. There's a bug in the installer that requires all this hocuspocus of doing things twice. And unless your life depends on it, leave out Acro 8 to avoid that other issue.
Mylenium

Licensing has stopped working is just the beginning...

About a month ago I got the error "Licensing has stopped working" when I tried to launch Photoshop CS3. I followed the steps on the forum
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
finally uninstalled and reinstalled and my whole Creative Suite was working fine.
Suddenly a few days ago I got the same "Licensing has stopped working" error and decided since none of the other steps helped the last time except the uninstall, that I would uninstall and reinstall AGAIN.
Now when I try to reinstall I get the following message:
Installation/Reinstallation Completed
Some problems occured during installation. Please see below.
Summary
Successfully installed 2 components:
Adobe Acrobat 8 Professional
Shared Components
Errors: 6 components
Adobe Creative Suite 3 Design Standard
Component install failed
and so on for Illustrator, Indesign, Photoshop, Version Cue CS3 Server and Shared components.
Support will not help me because I do not have CS5.5. If you have had this happen to you please offer any advice. I was not planning to upgrade just yet.
Other information:
I am running CS3 Creative Suite on Windows Vista. It was purchased through the student program while I was in college. It was working perfectly fine until the licensing issue first appeared a month ago.

Installation and Licensing Problems
Mylenium

InDesign CC has Stopped Working when I try to edit a particular document

Hi, I am working on a large price list document of 200 pages. Basically it's a very long table which spans the whole 200 pages and is formated to show in two columns on each page.
My InDesign is working fine normally, and it allowed me to create this document ok yesterday, however, after quitting out of the document yesterday, it will nolonger allow me to open it. When I try to go back into the document it crashes with the Indesign CC has stopped working error. I dont think the file is corrupt as I took a backup of it straight after quitting out of it and the backup also won't allow me back in it. (I took the backup because I had the same issue when I tried to create a similar document just after CC was launched)
Example of document:
Ive looked at Windows Even Viewer and the error that it shows is as follows:
InDesign.exe
   9.2.0.69
   5297b4c4
   Public.dll
   9.2.0.69
   5297b401
   c0000005
   000000000029a2e4
   1668
   01cf3f773c95ae68
   D:\Program Files\Adobe\Adobe InDesign CC (64 bit)\InDesign.exe
   D:\Program Files\Adobe\Adobe InDesign CC (64 bit)\Public.dll
   813d1150-ab6a-11e3-801b-8851fb5e5754
I dont get this crash with any other documents I work on, Anybody any ideas please?
Thanks
Rich

Not much to go on there.
A couple of things to try..
See if it will open after a reboot.
See if it will open in the 32 bit version. That also should be installed by default on your Windows system.
See if it will open in a different user account.
Try the blind export script and then open the .idml if successful: Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.

Adobe InDesign CC has stopped working

When trying to open InDesign CC (Trial), get error message "
Adobe InDesign CC has stopped working."
and
It caused other problems in computer. Proessional technician who cleaned up computer uninstalled inDesign - saying it appeared to be corrupt - and that I should redownload it and reinstall.
I did that, but the same messages still appear.
Any suggestions?

This is weird. I re-built my PC a couple of weeks ago and re-installed all the Adobe CC products that I use. Before that, I always found the InDesign defaults file with no trouble. However, now it is nowhere to be found. The path you give in Replace your Preferences doesn't exist. There isn't even an 'appdata' folder. I have searched the whole of the drive and found neither appdata nor InDesign defaults. I have launched Id many times since the re-build, but the path has not been created. Could appdata be hidden? If so, how do I reveal it? All help appreciated.

Adobe InDesign CC2014 has stopped working

I subscribed 2 days ago to Adobe CC but am unable to work on InDesign without getting this response....
"Adobe InDesign CC2014 has stopped working... A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Close program"
Where is Adobe on this issue—any explanation?

If you are able to open ID and do other work, the problem has nothing to do with permissions, so you may safely ignore all of that stuff.
This sounds like some sort of corruption in the style or specific text, ot perhaps a corrupt font (but that would probably cause a crash in ID at launch or whenever the font is used). Start with the technique out lined here: Remove minor corruption by exporting
If that does not work, see if you are able to export the problem story to InDesign Tagged Text (click the cursor anywhere in the story, but don't make a selection, then choose export from the file menu and tagged text from the type dropdown). Place the tagged text into a new frame, then use copy/paste to replace the original text.

Adobe InDesign CS6 Has stopped working error message

Hi,
I have Adobe InDesign CS6 on Windows 7 64 bits Enterprise Edition
When I open a document and try to export the document to pdf my indesign crash whith following message "Adobe inDesign CS6 has stopped working"
It happens on some docuemnts but now all documents.
Please help.

Was that a typo and you meant NOT all documents?
Windows isn't quite as easy to diagnose crashes as Mac becuase it doen't providet he same crash reports, so we pretty much have to play Twenty Questions...
Let's start with some basic troubleshooting. Presuming this is isolated to just some files, start with this: Remove minor corruption by exporting
If that doesn't work, can you export half of the doc at a time?
Create a new user account onthe machine and log in using that. Are you able to export the document to PDF without a crash?

LIcensing has stopped working DreamWeaver CS4 Mac OS 10.9.4

Have followed instructions here
Error "Licensing has stopped working" | Mac OS
as much as possible.
Solution 1: I don't have [hard drive]/Library/Preferences/FlexNet Publisher/ on my hard drive so can't delete it.
Solution 2: Have tried to run license repair tool in terminal. I type sudo python then drag LicenseRecoveryLauncher.app across, but get invalid syntax returned.
I haven't gone any further than this.
I did have adobe photoshop cc trial on this machine, which I deleted and wonder whether this has now screwed up Dreamweaver (I don't use it so much these days).
Any help gratefully received, Tim

Hi magootim,
Can you try the solutions in this post?
Dreamweaver CS4 keeps showing a licensing error 150:30. Any ideas?
Thanks,
Preran

"Licensing has stopped working..." CS4 Master Collection

I have recently purchased two copies of Adobe CS4 Master Collection. The first copy was purchased on June 24th, with the first call to Customer support on June 25th.
The errors are various with 3 during installation on this vista machine and several when starting the applications. The only application that runs properly is Acrobat.
The others fail at activation screens with either BEX error in amtlib.dll or "Licensing has stopped working...” I have 3 case numbers assigned to this by tech support. I have talked to more than a dozen Tier One personnel and two Tier Two personnel. The CS4 package, at the request of various support people, has been uninstalled/re-installed 5 times. The various attempted “solutions” are well documented so I won’t post the detail here. There has been zero progress. Each support person insists on covering the same ground as the prior calls wasting time and money (mine). I have been waiting for 7 days for a return call from a Tier 2 support person.
During call two to tech support I was requested to remove all old Adobe software. So, at the time of this note, I have been 15 days without the new software working and none of my old software working. One would think that for the price charged for this Master Collection that, (A) The installation/activation process would work and (B) the customer support would be better.
I would certainly appreciate some response from Adobe with a solution to this problem. One of my case numbers is 181030791. Look in the case file, get my number, call me.

I have now logged over 9 hours on the phone with ‘support’ (as well as uninstalling and reinstalling my software) and this last genius’s solution………….. ’Set the system clock back to 2008 and run your machine for a day or two like this and I believe that will fix it!’
Can you believe this Mickey Mouse nonsense?
Also, I tell the guy that he as cost me $750 today in lost time, his reply…..’Sir, think how I feel, it takes me a month and a half to make that much’
It would be funny if it wasn’t so infuriating!

Error 150:30 "Licensing has stopped working" ??

Hi - When opening Photoshop CS4 I get the above errormessage. I have downloaded the LicenseRecovery Launcher, but Mountain Lion Mac OS X Version 10.7.5 does not support PowerPC programmes - so I am stuck. Please advice what to do. Thanks

The Licensing repair tool is one option but we have additional solutions available in Error "Licensing has stopped working" | Mac OS - http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html. Please feel free to respond to this thread if you have any questions regarding the steps listed within the document.

I have photoshop cs3 on a mac powerbook running Os 10.10.2 I am getting a" licensing has stopped working" text box. I can reinstall because I can't get a copy of CS3 from eh website

I have photoshop cs3 on a mac powerbook running Os 10.10.2 I am getting a" licensing has stopped working" text box. I can reinstall because I can't get a copy of CS3 from eh website

https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help!

My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help please?
I've not changed anything since the last time I used it but it's just refusing to work.

Ed,
It seems that there might be some gremlin in the licensing module. The PS CS4 board has several similar instances. I do not know exactly what the problem is, but this should be an easy reset by Adobe. It has worked for the PS users and requires one free telephone call. I am with Harm on this. I doubt that many, if any, users can be of much help. The installation issues *used* to be simple and quick, but I have not had to make that call, since Illustrator 3. Have your S/N handy. If you purchased from the Adobe Store, a receipt # might come in handy too. Once your product has been verified, you'll probably be asked to enter a key, and away you go.
Good luck,
Hunt

Phsp CS3 - License has stopped working - How to access new install version for download?

Please help! I just finished a session with Adobe and they told me to use the Forums for a solution to my issue.
Bought a new iMac with Mavericks OS/X. Photoshop CS3 will not open due to a "license has stopped working" error message. I asked the Adobe support person for a link to download a replacement copy and he gave me a link that gives a 404 error on the Mac dmg download page,. I am ready to install PS CS3 but first need to have a usable dmg download link. The tech support person assured me that experts on this forum can help. My question is WHY did he send me to a non-working link?
Thanks for any advice you can give that really works! :-D

I get the "License has stopped working" mesages too.
We have a MacbookPro at home. There are two user-acounts on this mac, one for my wife and one for myself. This way we keep our personal stuff (e-mail, files, settings, dropbox, desktop clutter etc) separated. "Fast user switching" is enabled to easily switch to your personal account.
Now when I open Photoshop I might get the dreaded "License has stopped working" message. This will happen if Photoshop is left open in her account. So I'll have to log into her account, close Photoshop, go back into my own acount and open Photoshop again.
I should not get this message since Photoshop is not part of a particular user account, it is installed in the "Applications" folder which is accesible to all users.
What makes it even more annoying is that I get the "License has stopped working" message on trying to open Photoshop even when Photoshop is closed in in the other acount, but Illustrator is opened.
This makes no sense since we bought Photoshop and Illustrator CS3 as separate programs, not as a part of the Creative Suite.
I did not report this to Adobe yet but it wil do that now.

Licensing has stopped working - Mac

I have had Photoshop Elements for a year and a half, but last week I had to get the harddrive replaced on my MacBook. I just got my computer back 2 days ago and have tried accessing PE for the first time tonight but I have received the "Licensing has stopped working" message with the "Error 150:30" blurb. I've looked at a few other discusions and have tried to find and delete the "FlexNet" folder in the harddrive's library but cannot find it for the life of me. I don't know what to do. Help!

That would be PSE 8. You can try downloading and installing from here:
http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml
However, two things. First, you must follow the Very Important Instructions exactly, or it won't work. And it may not work anyway, since you have a disc version. I'm not sure that a disc serial number will work with the trial, but you won't be any worse off than you are now if it doesn't.

InDesign Licensing has stopped working.

Similar Messages

Maybe you are looking for