InDesign Mac Trial Won't Open

Hi, I was attempting a Mac trial of InDesign, but it won't open without crashing. I deleted and re-downloaded and installed, but it still won't open. Just crashes after attempting to open. Can you help me?

We're seeing quite a few reports that the installer is failing to set the permissions correctly on the preference folders. Log in with a new user on the Mac and see if ID will launch.

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    Process:               csgo_osx [4175]
    Path:                  /Users/USER/Library/Application Support/Steam/*/csgo_osx
    Identifier:            csgo_osx
    Version:               ???
    Code Type:             X86 (Native)
    Parent Process:        bash [4172]
    Responsible:           steam_osx [3817]
    User ID:               501
    Date/Time:             2015-03-09 21:54:35.649 -0400
    OS Version:            Mac OS X 10.10.1 (14B25)
    Report Version:        11
    Anonymous UUID:        9877EFE1-485F-DA48-4883-5389A5062FD5
    Sleep/Wake UUID:       656DDE6D-5D20-4E7E-A421-08DE3E8831AA
    Time Awake Since Boot: 16000 seconds
    Time Since Wake:       3300 seconds
    Crashed Thread:        0  MainThrd  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes:       0x0000000000000001, 0x0000000000000000
    Thread 0 Crashed:: MainThrd  Dispatch queue: com.apple.main-thread
    0   libtier0.dylib                 0x0028bc0e Plat_ExitProcess + 46
    1   client.dylib                   0x24ae4f9d CHLClient::Connect(void* (*)(char const*, int*), CGlobalVarsBase*) + 461
    2   engine.dylib                   0x0973dc54 ClientDLL_Connect() + 52
    3   engine.dylib                   0x0996af4e CModAppSystemGroup::Create() + 382
    4   engine.dylib                   0x09a3b6a6 CAppSystemGroup::OnStartup() + 38
    5   engine.dylib                   0x09a3b650 CAppSystemGroup::Run() + 32
    6   engine.dylib                   0x0996a346 CEngineAPI::RunListenServer() + 102
    7   launcher.dylib                 0x00244e8a CSourceAppSystemGroup::Main() + 26
    8   launcher.dylib                 0x00253a80 CAppSystemGroup::Run() + 48
    9   launcher.dylib                 0x0025d58b CSteamApplication::Main() + 43
    10  launcher.dylib                 0x00253a80 CAppSystemGroup::Run() + 48
    11  launcher.dylib                 0x0025a7ad MainFunctionThread(void*) + 77
    12  launcher.dylib                 0x0025aab7 ValveCocoaMain + 455
    13  launcher.dylib                 0x002455e0 LauncherMain + 1200
    14  csgo_osx                       0x00001dd5 start + 53
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x9b7b58d2 kevent64 + 10
    1   libdispatch.dylib             0x92e2973f _dispatch_mgr_invoke + 245
    2   libdispatch.dylib             0x92e293a2 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib         0x9b7b4e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9225d36d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9225aeea start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib         0x9b7b4e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9225d36d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9225aeea start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib         0x9b7b4e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9225d36d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9225aeea start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib         0x9b7b4e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9225d36d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9225aeea start_wqthread + 30
    Thread 6:
    Thread 7:
    0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9226121d pthread_cond_timedwait$UNIX2003 + 71
    3   libtier0.dylib                 0x0028cc80 CThreadSyncObject::Wait(unsigned int) + 336
    4   filesystem_stdio.dylib         0x095a98e6 CFileTracker2::ThreadedProcessMD5Requests() + 678
    5   filesystem_stdio.dylib         0x095a9631 ThreadStubProcessMD5Requests(void*) + 17
    6   libtier0.dylib                 0x0028c917 ThreadProcConvert(void*) + 39
    7   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    8   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    9   libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9226121d pthread_cond_timedwait$UNIX2003 + 71
    3   libtier0.dylib                 0x0028cc80 CThreadSyncObject::Wait(unsigned int) + 336
    4   libvstdlib.dylib               0x002bf82b CJobThread::Run() + 123
    5   libtier0.dylib                 0x0028e349 CThread::ThreadProc(void*) + 217
    6   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    7   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    8   libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9226121d pthread_cond_timedwait$UNIX2003 + 71
    3   libtier0.dylib                 0x0028cc80 CThreadSyncObject::Wait(unsigned int) + 336
    4   libvstdlib.dylib               0x002bf82b CJobThread::Run() + 123
    5   libtier0.dylib                 0x0028e349 CThread::ThreadProc(void*) + 217
    6   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    7   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    8   libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9226121d pthread_cond_timedwait$UNIX2003 + 71
    3   libtier0.dylib                 0x0028cc80 CThreadSyncObject::Wait(unsigned int) + 336
    4   libvstdlib.dylib               0x002bf82b CJobThread::Run() + 123
    5   libtier0.dylib                 0x0028e349 CThread::ThreadProc(void*) + 217
    6   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    7   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    8   libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 11:: IOPollingHelperThread
    0   libsystem_kernel.dylib         0x9b7b58b6 kevent + 10
    1   steamclient.dylib             0x144042ae OSXHelpers::CIOPollingHelper::RealRun() + 286
    2   libtier0_s.dylib               0x11646a8d CatchAndWriteContext_t::Invoke() + 159
    3   libtier0_s.dylib               0x1164648f CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 214
    4   libtier0_s.dylib               0x11646576 CatchAndWriteMiniDumpExForVoidPtrFn + 87
    5   libtier0_s.dylib               0x1164659f CatchAndWriteMiniDumpForVoidPtrFn + 35
    6   steamclient.dylib             0x1440417f OSXHelpers::CIOPollingHelper::Run() + 41
    7   libtier0_s.dylib               0x1164afe2 SteamThreadTools::CThread::ThreadExceptionWrapper(void*) + 16
    8   libtier0_s.dylib               0x11646a8d CatchAndWriteContext_t::Invoke() + 159
    9   libtier0_s.dylib               0x1164648f CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 214
    10  libtier0_s.dylib               0x11646576 CatchAndWriteMiniDumpExForVoidPtrFn + 87
    11  libtier0_s.dylib               0x1164659f CatchAndWriteMiniDumpForVoidPtrFn + 35
    12  libtier0_s.dylib               0x1164af56 SteamThreadTools::CThread::ThreadProc(void*) + 222
    13  libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    14  libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    15  libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib         0x9b7b48fa __semwait_signal + 10
    1   libsystem_c.dylib             0x9afe9c16 nanosleep$UNIX2003 + 218
    2   libsystem_c.dylib             0x9afe9ac2 usleep$UNIX2003 + 60
    3   libtier0.dylib                 0x0028c945 ThreadSleep + 21
    4   materialsystem.dylib           0x0acd3f30 CCompositeTextureGenerator::GenerateThread() + 32
    5   materialsystem.dylib           0x0acd4261 CMemberFunctor0<CCompositeTextureGenerator*, void (CCompositeTextureGenerator::*)(), CRefCounted1<CFunctor, CRefCountServiceBase<true, CRefMT> >, CFuncMemPolicyNone>::operator()() + 33
    6   materialsystem.dylib           0x0acd42c0 FunctorExecuteThread(void*) + 16
    7   libtier0.dylib                 0x0028c917 ThreadProcConvert(void*) + 39
    8   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    9   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    10  libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9226121d pthread_cond_timedwait$UNIX2003 + 71
    3   libtier0.dylib                 0x0028cc80 CThreadSyncObject::Wait(unsigned int) + 336
    4   chromehtml.dylib               0x16a2d31c CCEFThread::Run() + 4636
    5   libtier0.dylib                 0x0028e349 CThread::ThreadProc(void*) + 217
    6   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    7   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    8   libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 14:: BrowserDBThread
    0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x922611d1 pthread_cond_wait$UNIX2003 + 71
    3   libcef.dylib                   0x0bc10213 0xbb9e000 + 467475
    4   libcef.dylib                   0x0bc10edb 0xbb9e000 + 470747
    5   libcef.dylib                   0x0bc10d02 0xbb9e000 + 470274
    6   libcef.dylib                   0x0bbfc9cb 0xbb9e000 + 387531
    7   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
    8   libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
    9   libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
    10  libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
    11  libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
    12  libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    13  libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    14  libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 15:: SamplerThread
    0   libsystem_kernel.dylib         0x9b7aea6a semaphore_wait_trap + 10
    1   libcef.dylib                   0x0c65e0b4 0xbb9e000 + 11272372
    2   libcef.dylib                   0x0c59bad8 0xbb9e000 + 10476248
    3   libcef.dylib                   0x0c65e16b 0xbb9e000 + 11272555
    4   libcef.dylib                   0x0c65da45 0xbb9e000 + 11270725
    5   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    6   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    7   libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 16:: NetworkConfigWatcher
    0   libsystem_kernel.dylib         0x9b7aea2e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x9b7adad0 mach_msg + 68
    2   com.apple.CoreFoundation       0x9be9eae6 __CFRunLoopServiceMachPort + 214
    3   com.apple.CoreFoundation       0x9be9def9 __CFRunLoopRun + 1529
    4   com.apple.CoreFoundation       0x9be9d696 CFRunLoopRunSpecific + 390
    5   com.apple.CoreFoundation       0x9be9d4fb CFRunLoopRunInMode + 123
    6   com.apple.Foundation           0x98fd8d3a -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 305
    7   libcef.dylib                   0x0bbdabdf 0xbb9e000 + 248799
    8   libcef.dylib                   0x0bbda78c 0xbb9e000 + 247692
    9   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
    10  libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
    11  libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
    12  libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
    13  libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
    14  libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    15  libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    16  libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 17:: Cef_FileThread
    0   libsystem_kernel.dylib         0x9b7b58b6 kevent + 10
    1   libcef.dylib                   0x0c2729d9 0xbb9e000 + 7162329
    2   libcef.dylib                   0x0c2708e3 0xbb9e000 + 7153891
    3   libcef.dylib                   0x0bbd9a46 0xbb9e000 + 244294
    4   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
    5   libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
    6   libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
    7   libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
    8   libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
    9   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    10  libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 18:: Cef_IOThread
    0   libsystem_kernel.dylib         0x9b7b58b6 kevent + 10
    1   libcef.dylib                   0x0c2729d9 0xbb9e000 + 7162329
    2   libcef.dylib                   0x0c2708e3 0xbb9e000 + 7153891
    3   libcef.dylib                   0x0bbd9b22 0xbb9e000 + 244514
    4   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
    5   libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
    6   libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
    7   libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
    8   libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
    9   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    10  libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 19:: NetworkConfigWatcher
    0   libsystem_kernel.dylib         0x9b7aea2e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x9b7adad0 mach_msg + 68
    2   com.apple.CoreFoundation       0x9be9eae6 __CFRunLoopServiceMachPort + 214
    3   com.apple.CoreFoundation       0x9be9def9 __CFRunLoopRun + 1529
    4   com.apple.CoreFoundation       0x9be9d696 CFRunLoopRunSpecific + 390
    5   com.apple.CoreFoundation       0x9be9d4fb CFRunLoopRunInMode + 123
    6   com.apple.Foundation           0x98fd8d3a -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 305
    7   libcef.dylib                   0x0bbdabdf 0xbb9e000 + 248799
    8   libcef.dylib                   0x0bbda78c 0xbb9e000 + 247692
    9   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
    10  libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
    11  libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
    12  libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
    13  libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
    14  libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    15  libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    16  libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 20:: AppCacheDBThread
    0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x922611d1 pthread_cond_wait$UNIX2003 + 71
    3   libcef.dylib                   0x0bc10213 0xbb9e000 + 467475
    4   libcef.dylib                   0x0bc10edb 0xbb9e000 + 470747
    5   libcef.dylib                   0x0bc10d02 0xbb9e000 + 470274
    6   libcef.dylib                   0x0bbfc9cb 0xbb9e000 + 387531
    7   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
    8   libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
    9   libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
    10  libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
    11  libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
    12  libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
    13  libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
    14  libsystem_pthread.dylib       0x9225af0e thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x0996adde  ecx: 0xbfffefb0  edx: 0x00012868
      edi: 0xbffff038  esi: 0x24ae4dde  ebp: 0xbffff008  esp: 0xbffff000
       ss: 0x00000023  efl: 0x00210202  eip: 0x0028bc0e   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0xe29c5200
    Logical CPU:     4
    Error Code:      0x00000000
    Trap Number:     6
    Binary Images:
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    0x21f7000 -  0x21fbfff  com.apple.audio.AppleHDAHALPlugIn (267.0 - 267.0) <956F0C44-2B7B-35B5-AE3F-0422E7D742A5> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
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    0x7767000 -  0x77a9ff3  com.apple.CloudDocs (1.0 - 280.1.2) <0F6DAB87-5A29-38A4-9D39-EA299E06BA13> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
    0x77e7000 -  0x77eeff7 +com.googlecode.google-breakpad (1.0) <3973DF39-C1B1-3C63-A3D7-45D90A2D6392> /Applications/Steam.app/Contents/MacOS/Frameworks/Breakpad.framework/Versions/A /Breakpad
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    0xa292000 -  0xa4e5fff  com.apple.audio.units.Components (1.12 - 1.12) <F6F9FBFD-AD62-3933-8B5C-3FCF7A8645E9> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
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    0xab04000 -  0xac18fff +vphysics.dylib (1) <0EF98A61-41AC-32F4-AA9C-BCEA642AF4C6> /Users/USER/Library/Application Support/Steam/*/vphysics.dylib
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    0xb93a000 -  0xb950ff7 +soundemittersystem.dylib (1) <F36A605E-CE5A-37D7-9212-094233678D56> /Users/USER/Library/Application Support/Steam/*/soundemittersystem.dylib
    0xb965000 -  0xb9eafff +vscript.dylib (1) <B884EE98-0A20-36C3-AE33-2F084E6BC67A> /Users/USER/Library/Application Support/Steam/*/vscript.dylib
    0xba0a000 -  0xbadeff3 +vguimatsurface.dylib (1) <6D087E90-13A6-354C-B05F-61A93FB9F900> /Users/USER/Library/Application Support/Steam/*/vguimatsurface.dylib
    0xbb9e000 -  0xdc63ffb +libcef.dylib (1) <A5409625-2033-36F8-BFB2-38656E13C25F> /Users/USER/Library/Application Support/Steam/*/libcef.dylib
    0xdebe000 -  0xdee4fff +vgui2.dylib (1) <38ECE38A-B56C-302E-8F9C-6827BCDF85E8> /Users/USER/Library/Application Support/Steam/*/vgui2.dylib
    0xef05000 -  0xf34afeb +scaleformui.dylib (1) <5BC40988-6E06-37F4-AFAA-14177B4C0C35> /Users/USER/Library/Application Support/Steam/*/scaleformui.dylib
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    0x99522000 - 0x995ecfff  com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x995ed000 - 0x995f1fff  libheimdal-asn1.dylib (398.1.2) <71FCB9F7-A330-3C02-89F3-B483B1C67E54> /usr/lib/libheimdal-asn1.dylib
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    0x996b3000 - 0x996b7ffb  com.apple.IOSurface (97 - 97) <ADB57CD2-455A-317C-818E-6379BF427D10> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x996b8000 - 0x996f8fff  com.apple.Symbolication (1.4 - 56045) <BE1C4846-DA11-365D-9B46-3FF130401839> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
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    0x997ac000 - 0x997b4ff7  libCGCMS.A.dylib (772) <C556A973-97EF-353D-AA9A-82483BDB481C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
    0x997b5000 - 0x9980bfff  libc++.1.dylib (120) <D8DE4962-66CD-3491-904E-9291EEE5E570> /usr/lib/libc++.1.dylib
    0x99823000 - 0x9982cfff  com.apple.CommonAuth (4.0 - 2.0) <88D8A3D8-5F27-3545-8CD2-456FFDE5383D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x9982d000 - 0x99867ff7  com.apple.DebugSymbols (115 - 115) <D01FFA10-1734-31C5-B5A1-9CB61463FC15> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x99868000 - 0x99868fff  com.apple.audio.units.AudioUnit (1.12 - 1.12) <64ED443E-25D5-3A2C-A028-0D0C7FAF57C6> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x99869000 - 0x9986afff  com.apple.TrustEvaluationAgent (2.0 - 25) <28BBD931-EF7C-3753-B50E-6568F4075086> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x9986b000 - 0x99879ff3  libxar.1.dylib (254) <D7C4FDEB-61AA-3FC1-8B7B-0AE3A3A64492> /usr/lib/libxar.1.dylib
    0x9987a000 - 0x998f7ff3  com.apple.framework.IOKit (2.0.2 - 1050.1.21) <C3A9E799-0B67-3292-AF44-43CCA846C169> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x998f8000 - 0x99c7aff7  com.apple.VideoToolbox (1.0 - 1562.19) <0DF7B33E-B8BE-385E-931A-B7E7ECF16B7B> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
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    0x99fd4000 - 0x99fddfff  libcopyfile.dylib (118.1.2) <FAF3268F-C580-33D3-A5B4-74B8A8713216> /usr/lib/system/libcopyfile.dylib
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    0x9a009000 - 0x9a011ffb  com.apple.NetFS (6.0 - 4.0) <141BFE7E-634E-32A0-8EC9-0A1A4DFEA7D9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x9a012000 - 0x9a021ff3  com.apple.opengl (11.0.7 - 11.0.7) <C4738E5F-C178-3A01-B941-C638E6A14D7C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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    Memory 4 GB 1067 MHz DDR3

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    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.53 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 1:41:13
    Disk Information: ℹ️
      Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 249.20 GB (82.29 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Logitech USB Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) Support
      [loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) Support
      /System/Library/Extensions
      [not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7) Support
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [loaded] com.examsoft.softest.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.rim.BBAlbumArtCacher.plist Support
      [running] com.rim.BBLaunchAgent.plist Support
      [running] com.sophos.uiserver.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
      [loaded] com.ea.origin.ESHelper.plist Support
      [running] com.examsoft.softest.service.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.orbicule.uc.plist Support
      [running] com.orbicule.uclocator.plist Support
      [running] com.rim.BBDaemon.plist Support
      [loaded] com.skype.skypeinstaller.plist Support
      [running] com.sophos.common.servicemanager.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.facebook.videochat.[redacted].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      DirectorShockwave: Version: 11.6.4r634 Support
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 600 - SDK 10.10
      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User Internet Plug-ins: ℹ️
      Picasa: Version: 1.0 - SDK 10.4 Support
      RealPlayer Plugin: Version: (null) Support
    Safari Extensions: ℹ️
      AdBlock
      Reddit Enhancement Suite
      Tumblr Savior
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Growl  Support
      Java  Support
      Perian  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          14% WindowServer
          7% Safari
          6% SophosWebIntelligence
          3% soagent
          2% com.apple.WebKit.Networking
    Top Processes by Memory: ℹ️
      249 MB Safari
      82 MB com.apple.WebKit.WebContent
      53 MB com.apple.WebKit.Networking
      47 MB InterCheck
      43 MB soagent
    Virtual Memory Information: ℹ️
      688 MB Free RAM
      902 MB Active RAM
      744 MB Inactive RAM
      533 MB Wired RAM
      5.06 GB Page-ins
      69 MB Page-outs

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