InDesign not launch properly

I have been using Indesign CS6 on my government computer at work for over a year.  Yesterday I tried to launch it and it will not launch properly.  It basically becomes unresponsive and doesn't fully launch.  Or it completely launches but won't open any files.  At first I tried a computer restart, which didn't help.  Then the administrator reloaded the entire CS6 suite on the computer after uninstalling it.  It still will not launch.  I did some research online and tried to find the temp folder to clear it out, but the instructions for finding it for Windows 7 didn't correspond to the folders on my computer.
At this point I have no idea what's going on and would really like to be able to resolve this problem.  I use Indesign for a lot of stuff at work and this is slowing me down.
Thanks for any help or advice you can give me to fix this problem.
Celeste

We got the answer hereReturn code 6 when trying to activate trial of InDesignCC Server 2014

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    Process:    
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    Path:       
    /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Identifier: 
    com.adobe.InDesign
    Version:    
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    501
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    Per-App Crashes Since Last Report:   47
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    --> __PAGEZERO        
    0000000000000000-0000000000001000 [
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    0x8fec58d3 ImageLoader::isLinked() const + 11
    1   dyld                     
    0x8fec34d3 NSLinkModule + 102
    2   libdyld.dylib            
    0x94e20303 NSLinkModule + 87
    3   com.adobe.InDesign.Font Manager
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    4   com.adobe.InDesign.Font Manager
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    5   com.adobe.InDesign.Font Manager
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    6   ObjectModelLib.dylib     
    0x010511b1 0x1038000 + 102833
    7   ObjectModelLib.dylib     
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    8   ObjectModelLib.dylib     
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    9   ObjectModelLib.dylib     
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    10  ObjectModelLib.dylib     
    0x0106c234 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
    11  com.adobe.InDesign       
    0x00002822 main + 82
    12  com.adobe.InDesign       
    0x000027a6 start + 54
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    0   libsystem_kernel.dylib   
    0x945269ae kevent + 10
    1   libdispatch.dylib        
    0x99804c71 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib        
    0x998047a9 _dispatch_mgr_thread + 53
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    0   libsystem_kernel.dylib   
    0x945258e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x915da2e9 _pthread_cond_wait + 938
    2   libsystem_c.dylib        
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    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
    0x951aaacb MPWaitOnQueue + 261
    5   PMRuntime.dylib          
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    6   com.apple.CoreServices.CarbonCore
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    7   libsystem_c.dylib        
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    8   libsystem_c.dylib        
    0x915bfd4e thread_start + 34
    Thread 3:
    0   libsystem_kernel.dylib   
    0x945260ee __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x915d80ac _pthread_workq_return + 45
    2   libsystem_c.dylib        
    0x915d7e79 _pthread_wqthread + 448
    3   libsystem_c.dylib        
    0x915bfd2a start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib   
    0x945260ee __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x915d80ac _pthread_workq_return + 45
    2   libsystem_c.dylib        
    0x915d7e79 _pthread_wqthread + 448
    3   libsystem_c.dylib        
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    0   libsystem_kernel.dylib   
    0x945237d2 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x94522cb0 mach_msg + 68
    2   com.apple.CoreServices.CarbonCore
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    3   libsystem_c.dylib        
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    4   libsystem_c.dylib        
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    6   AdobeACE                 
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    1   libsystem_c.dylib        
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    6   AdobeACE                 
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    1   libsystem_c.dylib        
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    10  libsystem_c.dylib        
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    5   com.apple.CoreServices.CarbonCore
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    7   AdobeACE                 
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    1   libsystem_c.dylib        
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    6   AdobeACE                 
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    7   AdobeACE                 
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    10  libsystem_c.dylib        
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    Thread 11:
    0   libsystem_kernel.dylib   
    0x945258e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
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    2   libsystem_c.dylib        
    0x91660095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore
    0x9525e492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore
    0x9525e68e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore
    0x951aaacb MPWaitOnQueue + 261
    6   AdobeACE                 
    0x0005a6f1 0x20000 + 239345
    7   AdobeACE                 
    0x0005a0ed 0x20000 + 237805
    8   com.apple.CoreServices.CarbonCore
    0x95231a7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib        
    0x915d55b7 _pthread_start + 344
    10  libsystem_c.dylib        
    0x915bfd4e thread_start + 34
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    0   libsystem_kernel.dylib   
    0x945258e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x915da280 _pthread_cond_wait + 833
    2   libsystem_c.dylib        
    0x91660095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore
    0x9525e492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore
    0x9525e68e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore
    0x951aaacb MPWaitOnQueue + 261
    6   AdobeACE                 
    0x0005a6f1 0x20000 + 239345
    7   AdobeACE                 
    0x0005a0ed 0x20000 + 237805
    8   com.apple.CoreServices.CarbonCore
    0x95231a7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib        
    0x915d55b7 _pthread_start + 344
    10  libsystem_c.dylib        
    0x915bfd4e thread_start + 34
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    0   libsystem_kernel.dylib   
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    2   libsystem_c.dylib        
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    0x1000 -
    0x4ff7 +com.adobe.InDesign (7.0.4.553 - 7040) <495B1B76-6091-6009-EAAD-0F3DDD8D029B> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    0xa000 -
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    0xe000 -
    0xefff +InDesignModelAndUI (0) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAnd UI
       0x12000 -
    0x19ff3 +PMRuntime.dylib (1) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
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      0x7be000 -   0x7fafff +AdobeARE (1) <EF398654-5384-F84A-8B62-DA1F64E2FAD1> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
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      0x855000 -   0xb47ff7 +AdobeCoolType (1) <E688E020-77C0-9353-7DB6-A86E8C4F0D14> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
      0xbcf000 -   0xfa7ff7 +AdobeMPS (1) <42F2B26A-9D1D-06D9-6FB1-FDDB36B8D916> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x1038000 -  0x10a6ff7 +ObjectModelLib.dylib (1) <F9B6E987-1A09-6A01-96CA-C696022CDBF5> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/ObjectModelLib.dylib
    0x10c9000 -  0x1123fe7 +DataBaseLib.dylib (1) <3FC5D05A-298D-654B-F235-C0579E0A347F> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/DataBaseLib.dylib
    0x113c000 -  0x1553fff +PublicLib.dylib (1) <B22C524D-7A5A-CE35-2DC8-49FD402908DD> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/PublicLib.dylib
    0x16da000 -  0x16f1ff6 +AdobeAFL (1) <CFC0FF78-A748-AC45-2E62-8F20090D911C> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
    0x1702000 -  0x170aff3 +boost_threads (0) <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boost_threads
    0x1714000 -  0x1719ffd +ASLSupportLib.dylib (1) <D4BEF46E-063B-696F-FE83-DD943ABA838A> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/ASLSupportLib.dylib
    0x171e000 -  0x171fff2 +libtbbmalloc.dylib (0) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/libtbbmalloc.dylib
    0x1723000 -  0x1731fe7 +libtbb.dylib (0) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/libtbb.dylib
    0x1739000 -  0x1871fe7 +WRServices (0) <9E3A36AD-71F1-B9C7-AC3F-30A7E63C8B57> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x18b3000 -  0x18b7ffc +com.adobe.AdobeCrashReporter (3.0 - 3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashR eporter
    0x18be000 -  0x226efff +libicudata.dylib.36.0 (36) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36. 0
    0x2271000 -  0x233eff3 +libicui18n.dylib.36.0 (36) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libi cui18n.dylib.36.0
    0x23a1000 -  0x247bfef +libicuuc.dylib.36.0 (36) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36 .0
    0x24bb000 -  0x252bfeb +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) <50675115-BEDC-72F9-C42D-374196E83EC2> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x2536000 -  0x259cffb +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x25b2000 -  0x264bfef +boost_regex (0) <462635B6-7AF0-B43D-74D6-4AC15ACBC66A> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/Frameworks/boost_regex.framework/Versions/1_37/boost_regex
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    0x13664000 - 0x136bdfef +com.adobe.InDesign.Image Filters (7.0.0.355 - 0) <AE6418DD-ACCA-DDFB-6CF0-ABBFAE2161C6> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/Required/Image Filters.InDesignPlugin/Image Filters
    0x136cb000 - 0x137c0fe7 +com.adobe.InDesign.Image (7.0.4.553 - 0) <2F06D279-F9FA-8DAB-1585-2DE3D9829923> /Applications/Adobe CS5/*/Adobe InDesign CS5.app/Contents/MacOS/Required/Image.InDesignPlugin/Image
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