Indesign not recognising zapf dingbat in character styles

Hello, I wonder if you can help me. I'm formatting a document and i want to put in some bullet points(there are a lot of them!). I've been trying to create a style for the bullet points in character styles. I've formatted them as a zapf dingbat and created the style. When I go to apply the style it just highlights them in pink so it appears that the font doesn't exist. Would be great if someone knew how i could get round this. Thanks.

I suspect you are using the OpenType version: Zapf Dingbats Std
When the font transitioned to the OpenType format, the glyphs that once were assigned to standard characters, "r" for instance, were moved to a different location within the font. As I recall, there were 256 possible characters using the older PostScript format, whereas the OpenType (or the Windows TrueType flavor of OpenType) has a character limit around 65,000. So, the glyphs for Zapf Dingbats were moved so that they do not conflict with the standard alpha numeric glyphs.  That is my understanding, at least.
What this means for you is that you cannot simply type in a letter on the keyboard in order to get your glyph. Instead, you see the highlighted box which indicates a missing glyph.
One way to get around this is to use the Glyphs panel in order to add your glyphs.
Another is to find an older Postscript version of the font (if you are on a Mac).
screenshot: The right column has the two character styles applied. To use the glyph panel, set your cursor in the text where you want the glyph added, then double click on the desired glyph in the Glyphs panel.
HTH
-mt

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