InDesign opens as K2 CS3...what is going on?
I have not changed anything on my laptop, not installed any new software or anything. Opened CS3 Indesign and all I get is a splash screen with K2 CS3 on it and nothing else. No tool bars or anything. Help please!
Try removing any optional plugins that look like they might be third-party from the application plugins folder. a .rpln extension is a required plugin, but others shouldn't stop ID from loading if they are removed, I think (though you'll lose a lot of functionality if you remove those provided by Adobe). The file properties should tell you who made them if you can't tell from the folder or name.
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IMovie quits and cannot be open on Yosemite. What is going on?
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Hi @MInsooLee
Welcome to the HP Community! I see that you are having some problems using your switchable graphics on your Envy m6. I will be happy to help. You will need to use your Catalyst Control Center to configure your switchable graphics this HP document will show you how to do that.
What is your product number? There are a number of models in that series and I'd like to know what we are working with.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP -
I contacted Sony, who spent 90 minutes trying to help me fix this, to be told it is a problem with the program, not the computer. I have deleted every trace of the program then reloaded it, three times, with the same results every time. This all started when I added a bunch of 'extras' from Mozilla. These 'add-ons' remain in the program when it is reloaded, so they may be the problem.
Make sure that Firefox gets installed properly.
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.<br />
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
*http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X -
My iTunes doesn't open after the update, what's going on?
I see a lot of people having the same issue, I wish the old iTunes come back, I can't even star my new iTunes, big dissapointment because I use it daily.
Hey CEVYNBARRY!
Here is an article for you that will help you address this issue:
Troubleshooting "A connection failure has occurred", "The specified server could not be found" or similar messages
http://support.apple.com/kb/ts1843
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
CS5 InDesign keeps crashing, what's going on?
I'm on a Mac using 10.7.5 and I've uninstalled and reinstalled the program.
I've trashed my preferences and rebooted and still have problems. After rebooting I can't find my preferences listed for InDesign.
I've tried a patch CopyIconRsrcsPrompt1.
I'm up-to-date with my updates.
I've deleted and rebooted:
~/Library/Application Support/Adobe/Adobe InDesign CS5
~/Library/Caches/Adobe InDesign
~/Library/Caches/com.adobe.InDesign
~/Library/Preferences/Adobe InDesign
~/Library/Preferences/com.adobe.InDesign.plist
~/Library/Preferences/com.adobe.InDesign.plist.lockfile
~/Library/Saved Application State/com.adobe.InDesign.savedState
When I print out a document it's fine but when I try to save it takes between 50-60 to finally save or it says the program is not responding.
What's going on?
MichaelI tried SING removal and Data Store Removal, again reset preferences. My program allows me to open 2 files then freezes.
I've uninstalled and reinstalled the program.
Any idea? -
I have updated my iTunes to the latest edition and now my iTunes will not open saying MSVCR80.dll is missing from my computer and that i have to reinstall itunes. I have tried reinstalling twice now and this error message keeps appearing. What is going on?
Solving MSVCR80 issue and Windows iTunes install issues.
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Safari problem: when I switch back into safari from another application, the menu bar comes up but no tabs or windows. What's going on? Just started yesterday. I have found a workaround: when I Command Tab back to safari, I hit command T to open a new tab and Command W to close it, and my other tabs are visible.
I have tried shutting down, closing tabs, with no success. What's going on and how can I fix it?
Thanks,
Cindi B
PS: I'm not sure of the actual OS level, but I have not allowed it to upgrade to Maverick yet; concerned about it because of a few things I've read...A Safari extension or third party plugin may be causing the menu bar issue.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.
As for which OS X is installed.
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there.
v10.6 Snow Leopard v10.7 Lion v10.8 Mountain Lion
It's your choice whether or not to upgrade to Mavericks. If you decide to do this, make sure your Mac meets the requirements noted here. -
First time user. Need help. I downloaded latest version of Pages 5.0 and have been using it. Now, when I try to open documents created by it, I'm advised that I have to downoad Pages 5.0. What's going on?
You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter -
I recently downloaded a book "In a Pit with a Lion on a Snowy Day" and iBooks tells me its incorrectly formatted even though I downloaded this from iTunes and have the latest version of the iBooks app. What is going on? I want a refund if this doesn't work. My other books open fine.
The Report a Problem link can also be found in iTunes/Store/View Account/Purchase History.
Before asking for a refund, also try deleting the book and redownloading it.
If you find that the iBookstore is does not meet your needs, you can try one of the others like Kindle, Nook, Kobo, Googlebooks, or Sony.
To let Apple know your views on their apps or services, use
http://www.apple.com/feedback -
A few minutes ago I got a Creative Cloud update notification. I ran the update and Creative Cloud disappeared from my desktop. What happened? I still have Photoshop CC and Bridge CC. But will I still get CC updates? Also I no longer seem to have a Creative Cloud subscription--just something that looks like a monthly fee for keeping Photoshop for customers with Photoshop CS3+. What is going on?
I just had an online Chat with Adobe Support, and we uninstalled CC Desktop and reinstalled it. That fixed the problem. I have no idea what CAUSED the problem though.
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I HAVE COMPLETED SEVERAL IMOVIES AND FINALIZED JUST FINE. NOW I GET THE FOLLOWING MESSAGE FROM MY LATEST PROJECT. "The project could not be prepared for publishing because an error occurred. (File already open with write permission)"! What is going on?
Hi
Error -49 opWrErr File already open with write permission
Trash the preference files while application is NOT Running.
Easiest way to find out if this is the problem is by:
• Create a new User-Account
• Log out of Your old one and into this
• Re-try iMovie
If it now works OK - then 99.9% the problem is iMovie pref. file that needs to be trashed.
from Karsten Schlüter
Some users notice on exporting larger projects from within iMovie that this operation is aborted with an 'error -49'
This issue occurs only on MacOs machines using 10.7x
try switching-off the Local Mobile Backup
in Terminal copy/paste
sudo tmutil disablelocal
Re-launch Mac
Yours Bengt W -
Every time I try and open up my itunes it will get stuck on lode. I am not able to click on anything or close down the page. I have to restart my computer. I have a new ipod and can't even get my music on it or watch my movies! what is going on?
A box will pop up and tell me there is a new version of itunes to download, but i'm un able to click on that eitherHi Coreenfrombc,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
When I click on my mail icon nothing happens...it won't open or quit (so I can't shut down my computer). What's going on?
Which Mail icon? That in the Applications folder, that in the Dock, or some other? You do not have to quit your applications in order to shut down your computer (heck, you hardly ever need to shut down your computer).
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After you finished installing did you launch Adobe Reader from your /Applications folder and accept EULA(End User License Agreement)?
What is your Adobe Reader version?
What browser are you using and browser version?
Thank You. -
I have Photoshop CS5 and a Nikon D 810 camera. I have downloaded Camera Raw 8.8 & DNG converter. I can neither open the raw files (.nef), nor process them with the DNG converter. What is going wrong? Thanks!
This is the last paragraph from my very first response to you, post #1 in this thread:
…Additionally, you need to install the DNG Converter, not just "download" it, and you need to launch it and run it on each folder of NEFs you wish to convert to raw DNGs. [emphasis added]
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