Indesign printing problem

when trying to print either an indesign document or PDF we are getting errors either 'printing error: the adobe print engine has failed to output your data due to an unknown problem' or for a PDF - 'cannot print, there are no pages selected' we are using printer drivers RPCS Printer DriverVersion7.60 for Ricoh Alicio C2000 digital printer
and are trying to print an A3 double sided full colour booklet. This was working fine (for two years), but since upgrading to CS4 have had problems printing IND docs but if saved as PDF was okay - Ricoh had had other problems with CS4 doing this. Now neither will print - not sure if since an update has been downloaded?
further to this after hours of searching knowledge base and trying many things:
I have fixed any font problems - not that I think they were problems. I can sometimes print it once from the PDF but then if I reprint multiples it doesnt work. Change drivers and same thing, one print only. Now not even that will work again now. have tried shortening the file name, that allowed me to get my single copies for awhile but now nothing. I have downloaded the new CS4 updates today - no fix. My printer company said they'd had other customers with a similar problem and it was an Acrobat Reader problem- have downloaded the latest update, no fix.
I took the file to my printer company and they could print it okay - which to me said it was a driver problem but they say no its an Adobe problem because I can print other documents.
this is not happening with all docs - just this one file (any version or change of it) - this is a file (catalouge) that has been used and updated for the last two years and now since CS4 is starting to cause problems. We have contacted support - they directed me to a knowledge base article which I had already worked through. We will try again and document what happens at each stage but if anyone has any suggestions it would be greatly appreciated.. please note that we are not professionals and do not understand much of the backend stuff and techno speak.
arrggh please help
MissM

further to my last question, it seems it is not just this one document. A Black and white document (PDF) (which had been printing okay right before) is now doing the same thing when trying to print as a booklet - cannot print, no pages selected. BUT if i do just duplex but not booklet both work?
is this sounding more like a driver problem?
MissM

Similar Messages

InDesign printing problem/laserjet printer or InDesign the issue?

I have a 30-page InDesign file with text and photos. Some pages print fine (I'm printing on 11x17 and 12x18 paper) and others cause my high-end printer (HP Laserjet 8550n) to spit out an endless stream of 8.5 x 11 pages with lines of gibberish courier text (some might be code, some words). I have to cancel the job on the printer and restart it whenever this happens. Sometimes if I delete a photo and re-Place it, or redo some type graphic the problem goes away. I can tell when a page is going to have this problem when the name of the file doesn't disappear from the list on my printer status window at the moment the printer starts to print. If I turn the layout into a pdf there's no problem printing it.
I sent one particularly stubborn problem page (after re-placing the photo and some text) to the company printing the job. They easily printed the page on their humble little laserjet printer.
I'm using InDesign CS4 on a 2008 iMac running OS 10.5.8. Does this seem like the problem is with my printer or with InDesign?
Thanks!

This is so odd. On this particular problem page, a couple of days ago I replaced the image 3 times and it still gave me a printer error. I copied the page from the 30-page doc onto a new, single page and still had the problem. I deleted the image and still had the problem. There are three text boxes and I deleted them one at a time and each time, all the way down to one text box, I was still having the problem. Tonight I go back to the original 30-page doc., replace the image, and the page printed out fine. Frustrating!

LaserJet and InDesign printing problem

All of a sudden my CS6 InDesign will not print to LaserJet.

This is so odd. On this particular problem page, a couple of days ago I replaced the image 3 times and it still gave me a printer error. I copied the page from the 30-page doc onto a new, single page and still had the problem. I deleted the image and still had the problem. There are three text boxes and I deleted them one at a time and each time, all the way down to one text box, I was still having the problem. Tonight I go back to the original 30-page doc., replace the image, and the page printed out fine. Frustrating!

Lion upgrade and inDesign printing problems

Upgraded to Lion and now inDesign cs4 crashes when I go to print

Did you do an in place upgrade of Lion? Not a great idea.
Clean install followed by a clean install of all applications. You should also take note of the following:
http://kb2.adobe.com/cps/905/cpsid_90508.html
Bob

Printing problems with InDesign CS3 running on OS 10.6

I recently upgrade my old G4 Mac (OS 10.4) to a new Mac Mini running OS 10.6.6. I am still running CS3 and have encountered only one problem. When I print multiple copies documents from InDesign that contain several layers, each copy is processed separately, so that it can take several minutes just to send the print job to the printer if I'm printing over 20 copies. Then once the print job is processed the printer pauses between every copy, which is tripling the printing time. If I print a simpler document with only one or two layers it processes all the copies at once, as it should. I am printing on an Okidata 6150 color laser printer.
I never had this problem on my old computer. I'm wondering if this is one of the "unsupported" bugs of running CS3 on Snow Leopard. I want to make sure that this is a problem unique to running CS3 with Snow Leopard before I go ahead and upgrade to CS4 or CS5.
computer: Mac Mini core 2 duo 2.4 ghz processors, 4 gb RAM, printer: Okidata 6150 DN color laser printer.

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

InDesign CS2 Printing Problems

I teach in a Mac computer Lab (mac OS X) and InDesign CS2 is a huge headache for me; my students can't print their work half the time. I read online a lot of member posts about InDesign CS2 printing problems. Would a CS3 upgrade help?

CS3 upgrades are no longer available now that CS4 is out!
Perhaps if you described your particular problems, members of this forum could assist you. Note however, that CS2 was not supported on MacOS X 10.5 (Leopard).
- Dov

Printing problems with InDesign CS3 with Mac OS 10.6.3

I am not new to InDesign... I have CS3... but I am brand new to Mac Snow Leopard (OS 10.6.3). Although I can open CS3 and use the application, I cannot print with it. None of my other applications has printing issues... just CS3. Any suggestions?
Richard

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

Printing problem with new Intel iMac and Indesign CS3

Hi there,
this might not be the right place to ask for, but has anybody here experienced printing problems in Indesign CS3 with Tiger?
I just installed the software and tried to print out of Indesign, but nothing. I can see on the panel that data is beeing received but no printing action. And this is just out of the new Indesing CS3.
Any suggestions?
Best
Rolf

Our office is printing fine from ID & PS CS3. This is from Intel & PPC Mac's running 10.4.9.
What is your printer and how is it configured for printing, ie USB or IP.
Also, have a look at the cups error log. You can find this via System Profiler > Software > Logs. This will show which process is failing for the spooled job. You can post it back here for more help.

InDesign printing to PDF results in white "highlight" effect behind PLAIN black text.

InDesign printing to PDF booklet spreads results in white "highlight" effect behind PLAIN black text. There are no text effects like drop shadows or transparency. Some of the text is in it's own shape above a semi-transparent shape, but not all.
Exporting to PDF does not cause this problem, just printing to pdf. I cannot use the exported pdf as I need the full booklet spreads. Help!

In addition to vinny38's advise to not print to PDF, you may not even need printer's spreads, unless you are printing this yourself. If you are sending this off press, the prepress team will want to do the imposition themselves. If you are printing to a network copier, some have the ability to do booklet printing from a multi-page PDF saved in single-page reader's spreads (one page for each page of the document, rather than two document pages for each PDF page).
If you do need to print this yourself and if you have to impose it in InDesign, consider making a new document and placing the pages of your original document onto the pages of the new document, the way you would place any other images. You can decide where the pages have to go in order to get printer's spreads, and when you're done imposing, export as a PDF and print that PDF to your printer. You will get a better-quality PDF than printing to PDF.

Printing problems with Adobe SC3 on iMac 27"

I have a printing problem: When I want to print something from any of Adobe CS3 applications they suddenly crushes. I work on new iMac 27” (Intel Core i5, 3,2 GHz, OS X 10.9.2). Adobe CS3 worked correctly on my previous Mac G5.

Mylenium, thanks for replying!
All Adobe Standard products I have: Illustrator, InDesign, Photoshop make problem with printing.
When I get an order to print a page either on my Epson Stylus printer or PS printer application crushes.
Dario Apostol

Borderless Printing Problem

Windows XP Pro, Indesign CS3, HP K8600 Deskjet Pro Printer. I am trying to print a borderless document. Printer does have borderless feature. I cannot get the document centered. A quarter inch white border appears on the right side of the document and a half inch border appears on the bottom. . Settings I am using in the print setup are as follows: Paper size "Borderless 8.5X11"; Page position "Centered"; also tried Page position "Upper Left"; Printing Shortcuts "Borderless Printing"; Under Features tab "Borderless 8.5X1", "Print Actual Size" and check "Bordrless". Document will print borderless and centered in HP Photosmart application but not in Indesign so I don't think it's a printer problem.

It's the top item on the Paper Size menu-drop...
I think that's your only way out because "borderless" printing is essentially unsupported by InDesign and sort of defies its logic.

CS 3 Epson R2400 printing problem

After recently migrating from Tiger to Leopard I reinstalled the driver software for my Epson R2400, and have been having CS3 printing problems ever since.
The project I'm doing print work from involves CMYK versions of greyscale photos and a spot color (Pantone 200PC, also tried Trumatch 5-a2).
If I try to print from InDesign, or from Acrobat using an InDesign "press quality" pdf, everything's 'thin'. The greyscale photos are a bit washed out, and the spot color is pink rather than rich red.
If I export a jpg from InDesign and print from Photoshop the quality is acceptable
If I export a jpg from InDesign and print from Lightroom the quality is acceptable
InDesign's color settings are-
RGB: sRGB
CMYK: Sheetfed Coated V2
Can anyone help? Many thanks.

If you have a computer that runs Tiger you should stick with Tiger. CS3 was written under Tiger and seems to work best in Tiger. Use the backup of your system drive you made before upgraded to leopard as you can't go back with an Archive and install. The bells and whistles in Leopard are not worth the stability Tiger offers.

Airport Extreme Printing Problem with HP Deskjet.

Hello ... I wonder if any helpful folks can assist me with my printing problem? I am using Tiger on a new Intel imac with a HP Deskjet 960C. This printer is listed as having the latest drivers included within Tiger and works perfectly when connected via USB so my problem I guess is not with the software....I have disconnected everything and plugged everything back together again. I also deleted the printer from the printer list within the Printer Setup Utility application.... The imac recognisies the printer and upon pressing the print button everything feels as though its just going to work. The blue barber shop scroll appears but the printer fails to kick into gear and I get the big red exclamation mark appearing in the status box .... I would really love to try and sort this annoying error ... Any ideas? Thanks. Book G4 Mac OS X (10.4.4)

Hello jds17. Welcome to the Apple Discussions!
Unfortunately, not all USB printers are compatible with AirPort base stations.
Take a look at one of these iFelix Unofficial AirPort Printer Compatibility links, depending on which AirPort base station you have:
o 802.11g AirPort Extreme Base Station (AEBS) or AirPort Express Base Station (AX)
o 802.11n AirPort Extreme Base Station (AEBSn)
If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also, you may find the following Apple article helpful.

Not printing text-only graphics on Canon. Not printer problem-print ok on Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Not printing text only on Canon--grahics print ok. Not printer problem. Prints ok on a Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Without your printer model numbers, readers can only give you vague general directions.
System Preferences > Print&Fax > ...
... shows a list of all set-up printers.
If you are having serious problems, it makes sense to "Reset the Printing System" (which also removes all printer set-ups) and add back each printer. It only takes a few minutes.
Mac OS X 10.6 Help: Resetting the printing system

Crystal report printing problem in Malayalam

Hi,
I have a printing problem in Malayalam in crystal report.The viewer displays the correct font but the printed output displays the square boxes.I have installed the font.I am using Visual studio 2010 and crystal report 13.0 version.what could be the problem???
please help me...!!!

Hi priyashekar,
I’m afraid that it is not the correct forum about this issue, since this forum is to discuss Visual C#. You can post your question in the
Crystal report forum: http://scn.sap.com/community/crystal-reports-for-visual-studio/content?filterID=content~objecttype~objecttype[thread]
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Indesign printing problem

Similar Messages

Maybe you are looking for