Indesign randomly crashes while printing to pdf

Hi
One of our users has a very frustraiting issue. The full CS3 suite was installed on his newley built windows 7 X64 system. And all updates have been applied. for a few days everything worked perfectly, but then when printing a broucher to PDF indesign crashed while downloading procset. From then on the user could not print anything, and the print queue said "downloading low level document". the only way we have found to resolve it once the error has occured is to restart the machine. once the machine has been restarted the printing will be fine again for a random amount of time before the same thing happens.
The machine has all the latetes updates for windows, CS3 and the adobe pdf driver. Is this a known issue and are there any work arounds
Thanks in advance

I am having this EXACT same issue on my system. I am running 64bit Windows 7, and am using CS4 instead of CS3. Randomly, indesign crashes when printing a PDF at the 'DOWNLOADING PROCSET' status. From there, no PDF related things work. I can't print any PDF files to any printers, or print to PDF from any other applications.
Anyone have any ideas on this. It is a pain to have to restart my computer 5 to 6 times a day.

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I've been having an issue lately with InDesign CS4 crashing every time I print to PDF. I've never had the issue before, but now it seems to happen constantly. I am running Windows 7, and when I print to PDF, my dialog box gets to "DOWNLOADING PROCSET" and then it just freezes and goes unresponsive. If I end InDesign through Task Manager, and reopen to try and print again, the same issue happens. If I completely restart my computer, reopen InDesign, and then print, it will work fine, for a while. This is happening with multiple documents. I am trying to avoid reinstalling, but may have to try that next.
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New to this forum, but I too have had a problem with printing a PDF from InDesing. what I have found is when my dialog box gets to "DOWNLOADING PROCSET" and it just freezes, whats actually happening is the 'SAVE AS' dialogue box has appeared, but is not the active window. When I ALT+TAB through my open applications, in Windows 7 it changes your screen to 'preview' the programs you flick through, and I find it there, attached to outlook, or the internet. Upon further investigation, it appears to attach itself to which ever program I click, after the initial "DOWNLOADING PROCSET" freezing.
So now when I PDF from InDesign and it freezes at this point, I click the Desktop icon (in windows 7 its the rectangle in the bottom right corner) and it seems to 'place' the 'SAVE AS' dialogue box here, where I can actually select it and click SAVE.
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New to this forum, but I too have had a problem with printing a PDF from InDesing. what I have found is when my dialog box gets to "DOWNLOADING PROCSET" and it just freezes, whats actually happening is the 'SAVE AS' dialogue box has appeared, but is not the active window. When I ALT+TAB through my open applications, in Windows 7 it changes your screen to 'preview' the programs you flick through, and I find it there, attached to outlook, or the internet. Upon further investigation, it appears to attach itself to which ever program I click, after the initial "DOWNLOADING PROCSET" freezing.
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