InDesign Reinstall Help

Last night InDesign somehow disappeared from my dock (Mac). I didn't need the program anymore for the evening and went to bed. This morning, it was still gone and when I located it it wouldn't open. It told me to uninstall and then reinstall it and gave me the Error Code: 11. I uninstalled it but have no idea how to reinstall it. Please help. I have an impending deadline.

Hey kglad,
I appreciate the response! I called support and, after a long phone call, got it sorted.
Thanks again!

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