Indesign | serial number | help

I have followed all the instructions and still cannot find a serial number at all? I have tried to access In design but it is still demanding a serial number which I do not have?

Hi Hus Gallery,
The email that you have provided here does not have any order registered to you in retail or in Volume license section.
Incase of any perpetual product, please try to locate the serial number from :
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Incase you have Creative Cloud Subscription askling for serial number, please go through this :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Hope it works for you.
Regards,
Rajshree

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