Indesign Server CS4 service is not starting on Windows Server 2003 64bit

Hello guys,
I am not able to start Indesign Server CS4 service on windows Server 2003 SP2 64bit .
I have successfuly configured the service with InDesignServerService.msc, set the port to 18555. InDesignServerWinService the Log On option is set to "This Account". Also tried using different accounts!
When starting the indesign service from windows Service control panel I get this error:
Could not start the InDesignServerService x64 service on Local Computer.
Error 1053: The service did not respond to the start or control request in a timely fashion.
Error log from windows Event viewer:
Error
Timeout (30000 milliseconds) waiting for the InDesignServerService x64 service to connect.
Indesign server application works if launching from command line with the specified port 18555.
If trying to lauch IndesignServerService.exe from command line, there is a delay and finally nothing happens.
I have also tried launching 32bit indesign server service and the same error comes.
Would be grateful for your thoughts!
Message was edited by: Andrewdev
Server specs:
Windows Server 2003
Standard x64 Edition
Service Pack 2
Intel Xeon CPU 3.00Ghz
9.76 GB of Ram
Server is running virtualy on Xen hypervisor, there is no antivirus and windows firewall is disabled.

Hi Chandi,
      If Microsoft fix is not working or it is too old to apply then go for manual process i.e.;
      In the Microsoft KB article follow this :-
     Services that use the local system account to log on to a Windows Server 2003-based computer start if the Allow service to interact with desktop
     option is turned on. To turn this option on, follow these steps:
In the Services tool, click the service that you want to start, and then click Properties.
Right-click the Log On tab, and then click to select the Allow service to interact with desktop check box.
Click OK to exit the Properties dialog box.
   This will solve your problem.
   Thanks,
   Akansh Upadhyaya,
   System Engineer,
   (Windows + Unix.)

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Microsoft.Exchange.Cluster.ActiveManagerServer.AmDbOperation.Wait(TimeSpan
timeout) at
Microsoft.Exchange.Cluster.ActiveManagerServer.ActiveManagerCore.MountDatabase(Guid
mdbGuid, MountFlags storeFlags, AmMountFlags amMountFlags,
DatabaseMountDialOverride mountDialOverride, AmDbActionCode actionCode) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmRpcServer.<>c__DisplayClass4.<MountDatabase>b__3()
at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.RunRpcServerOperation(String
databaseName, RpcServerOperation rpcOperation) --- End of stack trace on server
(EXCHANGE2010.dellstslab.com) --- at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.ClientRethrowIfFailed(String
databaseName, String serverName, RpcErrorExceptionInfo errorInfo) at
Microsoft.Exchange.Data.Storage.ActiveManager.AmRpcClientHelper.RunDatabaseRpcWithReferral(AmRpcOperationHint
rpcOperationHint, Database database, String targetServer, InternalRpcOperation
rpcOperation) at
Microsoft.Exchange.Management.SystemConfigurationTasks.MountDatabase.RequestMount(MountFlags
storeMountFlags) at
Microsoft.Exchange.Management.SystemConfigurationTasks.MountDatabase.InternalProcessRecord()
--- End of inner exception stack trace ---
7
Microsoft.Exchange.Cluster.Replay.AmDbActionWrapperTransientException:
An Active Manager operation failed with a transient error. Please retry the
operation. Error: Database action failed with transient error. Error: A
transient error occurred during a database operation. Error:
MapiExceptionNetworkError: Unable to make admin interface connection to server.
(hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696 dwParam:
0x6D9 Msg: EEInfo: Generation Time: 2014-02-18 16:43:34:389 Lid: 10648 dwParam:
0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg:
EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location:
501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9
Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]:
Unicode string: ncalrpc Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode
string: Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 24060
StoreEc: 0x80040115 Lid: 23746 Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid:
27842 StoreEc: 0x80040115 Lid: 20866 Lid: 29058 StoreEc: 0x80040115 --->
Microsoft.Exchange.Data.Storage.AmServerTransientException: An Active Manager
operation failed with a transient error. Please retry the operation. Error:
MapiExceptionNetworkError: Unable to make admin interface connection to server.
(hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696 dwParam:
0x6D9 Msg: EEInfo: Generation Time: 2014-02-18 16:43:34:389 Lid: 10648 dwParam:
0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg:
EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location:
501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9
Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]:
Unicode string: ncalrpc Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode
string: Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 24060
StoreEc: 0x80040115 Lid: 23746 Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid:
27842 StoreEc: 0x80040115 Lid: 20866 Lid: 29058 StoreEc: 0x80040115 --->
Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to
make admin interface connection to server. (hr=0x80040115, ec=-2147221227)
Diagnostic context: ...... Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation
Time: 2014-02-18 16:43:34:389 Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating
component: 2 Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624
dwParam: 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9
Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters:
4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncalrpc Lid:
8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: Lid: 12952 dwParam:
0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570 Lid: 12952 dwParam: 0x6D9 Msg:
EEInfo: prm[3]: Long val: 382312662 Lid: 24060 StoreEc: 0x80040115 Lid: 23746
Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid: 27842 StoreEc: 0x80040115 Lid:
20866 Lid: 29058 StoreEc: 0x80040115 at
Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult,
SafeExInterfaceHandle iUnknown, Exception innerException) at
Microsoft.Mapi.ExRpcAdmin.Create(String server, String user, String domain,
String password) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmStoreHelper.Mount(Guid mdbGuid,
MountFlags flags) at
Microsoft.Exchange.Cluster.ActiveManagerServer.ActiveManagerCore.<>c__DisplayClassb.<MountDatabaseDirect>b__2()
at
Microsoft.Exchange.Cluster.Replay.FailoverPerformanceTrackerBase`1.RunTimedOperation(TOpCode
opCode, Action operation) at
Microsoft.Exchange.Cluster.ActiveManagerServer.ActiveManagerCore.MountDatabaseDirect(Guid
mdbGuid, MountFlags storeFlags, AmMountFlags amMountFlags, AmDbActionCode
actionCode) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmRpcServer.<>c__DisplayClass19.<MountDatabaseDirect>b__18()
at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.RunRpcServerOperation(String
databaseName, RpcServerOperation rpcOperation) --- End of inner exception stack
trace (Microsoft.Mapi.MapiExceptionNetworkError) --- --- End of stack trace on
server (Exchange2010.dellstslab.com) --- at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.ClientRethrowIfFailed(String
databaseName, String serverName, RpcErrorExceptionInfo errorInfo) at
Microsoft.Exchange.Data.Storage.ActiveManager.AmRpcClientHelper.RunRpcOperationWithAuth(AmRpcOperationHint
rpcOperationHint, String serverName, String databaseName, NetworkCredential
networkCredential, Nullable`1 timeoutMs, InternalRpcOperation rpcOperation) at
Microsoft.Exchange.Data.Storage.ActiveManager.AmRpcClientHelper.MountDatabaseDirectEx(String
serverToRpc, Guid dbGuid, AmMountArg mountArg) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmDbAction.MountDatabaseDirect(AmServerName
serverName, AmServerName lastMountedServerName, Guid dbGuid, MountFlags
storeFlags, AmMountFlags amFlags, AmDbActionCode actionCode) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmDbStandaloneAction.<>c__DisplayClass2.<MountInternal>b__0(Object
, EventArgs ) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmHelper.HandleKnownExceptions(EventHandler
ev) --- End of inner exception stack trace
(Microsoft.Exchange.Data.Storage.AmServerTransientException) --- at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmDbOperation.Wait(TimeSpan
timeout) at
Microsoft.Exchange.Cluster.ActiveManagerServer.ActiveManagerCore.MountDatabase(Guid
mdbGuid, MountFlags storeFlags, AmMountFlags amMountFlags,
DatabaseMountDialOverride mountDialOverride, AmDbActionCode actionCode) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmRpcServer.<>c__DisplayClass4.<MountDatabase>b__3()
at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.RunRpcServerOperation(String
databaseName, RpcServerOperation rpcOperation) --- End of stack trace on server
(EXCHANGE2010.dellstslab.com) --- at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.ClientRethrowIfFailed(String
databaseName, String serverName, RpcErrorExceptionInfo errorInfo) at
Microsoft.Exchange.Data.Storage.ActiveManager.AmRpcClientHelper.RunDatabaseRpcWithReferral(AmRpcOperationHint
rpcOperationHint, Database database, String targetServer, InternalRpcOperation
rpcOperation) at
Microsoft.Exchange.Management.SystemConfigurationTasks.MountDatabase.RequestMount(MountFlags
storeMountFlags) at
Microsoft.Exchange.Management.SystemConfigurationTasks.MountDatabase.InternalProcessRecord()
The system attendant service does not start either. Any ideas?

Microsoft Forefront Server Protection for Exchange Registration Service does not start automatically

Hello,
I am having an issue when I start my TMG 2010 machine:
(*TMG 2010 + Forefront protection for Exchange + Exchange Edge server role, acting like a SMTP relay and Antispam filter)
The service "Microsoft Forefront Server Protection for Exchange Registration Service"
does not start, it is set to "Manual".
I tried to find some information about which services should be started and which should not, but I cannot find such information, not even in Technet (my fault probably).
Thanks in advance.
Luis Olías Técnico/Admon Sistemas . Sevilla (España - Spain)

Hi,
Have you received any errors in event logs when
you started the Microsoft Forefront Server Protection for Exchange Registration Service?
Based on my research,
Microsoft Forefront Server Protection Controller service is a dependency of the Microsoft Forefront Server Protection Registration service and the Microsoft Forefront
Server Protection Registration service is a dependency of the Microsoft Exchange Transport service.
The Microsoft Forefront Server Protection Registration service normally only runs for a brief time (less than a minute) when FPE initializes. It then shuts
down and does not need to be running for transport scanning to occur.
You can refer to the link below:
Services
Best regards,
Susie

Error in EPMA Server service and not starting.

Hello Gurus,
We are using Hyperion 11.1.2.1 and DB is SQL 2008;
Till yesterday all the services are running fine but suddenly we are facing below error; other services are starting but EPMA service is not starting and throwing error.
Service cannot be started. Hyperion.DimensionServer.Interface.Exceptions.EPMAServiceException: Cannot initialize the Session Manager. --->
Hyperion.CommonServices.Exceptions.DataAccessLayerException: To run the Dimension Server, both ALLOW_SNAPSHOT_ISOLATION and READ_COMMITTED_SNAPSHOT database settings must be set to 'ON'. Their values are currently 'OFF' and 'OFF' respectively.
Please consult the product documentation for details.
at Hyperion.DataAccessLayerCore.DataAccessLayer..ctor(NameValueCollection settings, String tablePrefix, String baseNamespace, String schemaVersion, Boolean onlyLoadKnownTables)
at Hyperion.DataAccessLayerCore.DataAccessLayer..ctor(NameValueCollection settings, String tablePrefix, String baseNamespace, String schemaVersion)
at
Thanks,
VA

Hello Mady,
We are using EPMA applications and Classic applications; unfortunately we haven't taken any backup's of these applications.
I heard from some one that by performing EPMA re-configuration there is a chance of loosing the applications. Only Classic applications can be restored.
Please let me know if my understanding is wrong and kindly suggest the next steps to restore the applications.
Currently we are able to login only to Shared Services only; we can login to Workspace/planning but unable to access the applications.
Thanks for your help in advance!
Thanks,
VA

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