InDesign stopped working on HP Pavilion Windows 8 laptop?

I've tried the ctrl + alt + shift as soon as indd is loading, and nothing. I have been getting the same error message.....
Windows has encountered an error and needs to close the application.
It won't even get past the loading screen of indd.
I have read about deleting the saved info for indd and the preferences, but nothing I have read is for windows 8..it's all for windows 7 or vista.
Any ideas?

Nothing has moved in Win 8.
What's the last message you see in the splash screen? What happened BEFORE ID stopped working? A crash? Something else? Do you have a crash report in Event Viewer?
Did you get a confirmation dialog to replace the prefs when you tried?

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Hello @s_jensen,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that the touchscreen on your notebook computer has stopped working since upgrading to Windows 8.1, and I would be happy to assist you in this matter!
Since your system may still have an older version of AMD graphics drivers installed on your computer, I recommend uninstalling the Windows 8 graphics drivers and installing the compatible ones for Windows 8.1. To do this, I recommend removing the drivers in Programs and Features and the Device Manager. Once the old software is removed, please restart your computer.
The drivers for your graphics card and touchscreen can be downloaded below:
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I work on behalf of HP
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Welcome and Thank you for posting your query on HP Support Forum
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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