InDesign that freezes and/or dyes

Hi everyone - I have been waiting in the technical support telephone line in 1 hour and 08 minutes now - was just hoping that any of you might know what to do with an InDesign that freezes and/or dyes when opening a document (Have googles and tried many things - deleting InDesign recovery files, fonts etc.) any suggestions?

Hi again Peter :-) I have no such directory on my computer (Troubleshooting 101: Replace, or "trash" your InDesign preferences) I have this though = C:\Users\ula\AppData\Roaming\Adobe\InDesign\Version 8.0\en_GB (InDesign Defaults) and C:\Users\ula\AppData\Local\Adobe\InDesign\Version 8.0\en_GB\Caches (SavedData) I'm not sure what to do with this info.
Anyway - today the program worked and only died about 6-8 times in 8 hours :-) and not like the other day where I couldn't use it at all.

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Lao Bo,
yes, you can locate and copy a file from your HD to a USB key using UNIX commands. If you know the exact name of the file which you’re trying to locate, try this:
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# Question
My computer keeps freezing on me every 15 min do i have a virus I was told when you have mozilla firefox you don't need virus protection is that true and how can I scan if I have a virus and now do i get rid of it? edit

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# Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
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InDesign that freezes and/or dyes

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