InDesign Trial download does not recognise me as an Administrator
I am logged in as an Administrator and am trying to download the InDesign trial. Having got to the end of the download, it announces that I need to be logged on as an Administrator, which I am, but only offers 'Quit' as an option. I can't see how to resolve this and would appreciate any advice.
It shouldn't matter, but try logging in with the actual Administrator account for the machine.
Similar Messages
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trying to reinstall my adobe photoshop and premier on computer the adobe download does not recognise the serial nos that i have that are in my adobe account.thanks,gem
Here are a couple links that might help
Error "The serial number is not valid for this product" | Creative Suite
Creative Cloud applications ask for serial number
And try using this cleaner
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
Indesign Trial Download says Not Authentic
Hello. I have tried downloading the InDesign Trial App and upon downloading, an Adobe message says it is not authentic and the download process ends. I have tried several times and the last time my anti-virus blocked something. What's up with this?
I take that back.....I was downloading the paid version and all was working....now I just got via the Adobe Application Manager
"Adobe Genuine Software Validation Failure. The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit"
Awesome......
I downloaded it from here:
https://creative.adobe.com/products/indesign?message=welcome -
CS6 free trial download does not complete, help?
Have Mac OS X 10.6.8 version. Adobe download assistant does not finish downloading! help
Get this message when trying direct download:
413
header too large -
Free Trial Download Does Not Open.
I am trying to download the free trail of Acrobat X Pro but when I click on the yellow "Download Now" icon nothing happens? Any thoughts please.
It could be also there is no harm in checking?
As per your issue description , it seems more a browser issue , but cant say right now because Adobe website and stuff , all are getting updated for CS6.
but I checked on my machine with Firefox and it works -
hardware: Lenovo G56 laptop
OS Windows 7 Home
usual logon is using Veriface, but that executes my password.
The upgrade window asks to choose between two profiles:
one is mine, where username and password are pre-filled and greyed out, the other is called Administrator, with no password. If I insert my password in this field it saya 'no such account' and if Is elect my own logon (I am the only user btw!) it says I do not have sufficient privileges!
I am going to create a second user, also an Administrator, and see if that might overcome this issue...If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version if possible.
*Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup -
RECIEVED AN AUDIO RECORDING ON A FLASH. PLUGGED IT IN. DOWNLOADED VLC MEDIA PLAYER AS RECOMMEMDED. TRIED TO PLAY.
MESSAGE RECEIVED SAYING QUICKTIME DOES NOT RECOGNISE THIS FORMAT. WHAT TO DO PLEASE.You could add Perian. It may help (...or not).
Wait, you received and audio recording and you are trying to use a video player (vlc) to play it? What kind of file is it? Does it have a filename extension? If it is .wmv then you might want to install Flip4Mac. Then you could play it with QuickTime. -
Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.
Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.
Sometimes this happens, because the camera is not properly charged. In that case connect the camera to a charger or use a card reader. -
i purchase Lightroom 6 upgrade and during installation the product won't download using the serial number provided. It then asks for serial number of previous installation (lightroom5) but does not recognise it once inserted. Please help!
Yes, I have a TLP license, so which kind of upgrade should I buy?
I'm an Italian user and I would prefer to contact support by web chat but I can't find it in the website, please can you help me? Thank you, I'm desperate! -
Trial version does not download after I click on the download button.
Trial version does not download after I click on the download button.
After 'playing' some more I've come to the conclusion that this is an account specific problem. Logged in to my wife's ID, same iMac, ran through setups and voila, all the sharing options are working. I booted in to Safe Mode, logged out of iCloud, Twitter, restarted (normal), set up iCloud, etc again but still no services for me. I hope one of our 'genius' community people can work this out (shouldn't have to) so I'm hoping Apple can sort this with their next update, if not sooner!
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I have an iMac and also a MacBook. All of a sudden my iMac does not recognise my Canon 500D camera even though I have downloaded 1000s of photographs from it via the USB port. The MacBook recognises the camera immediately. Can anyone help?
Thank you for your reply. I know I can use a card reader however I don't see why I should when importing directly from my camera has worked reliably for years. The process I use is simply connecting the digital output from my camera to the USB port on the iMac, which has previously automatically opened iPhoto ready for the import. Now all of a sudden my iMac does not recognise the camera. However if I connect in the same way to my MacBook then iPhoto opens automatically on the MacBook, recognises the camera and is ready for importing. So whilst I know I can use a reader, or my MacBook I want to use my iMac in the same way that I have for years. I can only assume that the settings on the iMac may have changed, but I cannot verify this.
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I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano. I have tunes to download
B noir
Yes that is correct
Okay. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
I have just plugged in my scanner (HP Scanjet G2710) however my old HP Scan software will not opne. I have found a patch on the HP site which may fic the problem (although it only sesm to go up to OSX 10.7) and having donaloaded the patch my Mac will not opne or deal with the software as it now tells me it does not recognise HP as an Apple affiliated compnay. Any help / suggestions? I don't really want to buy another scanner...
Hi,
By reading your notes I assume you didn't uninstalled the HP Software and installed the latest v10.6 software available online, any previous version will not work regardless the patch installation as it was not signed.
Be sure to follow the directions listed in here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03428470 #A3
The latest software can be downoad from here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=15179&prodSeriesId=3423844&prodNameId=3423845&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=sj-78355-5
Then you should reinstall the patch:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=15179&prodSeriesId=3423844&prodNameId=3423845&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=cs-97791-1
Hope that helps,
Shlomi -
when i try to connect my phone to itunes a message comes up saying it does not recognise it and must upgrade itunes to 64 bit i have done this numerous times but stillwill not recognise my phone.!!!!!!!!!!!!!
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
The Indesign Trial, download link doesn't work
I'm having trouble with the Indesign Trial download link, cant seem to download.
Currently using OSX 10.9.2 and Firefox
Have already created a creative cloud and when i click on the download 'buttom' this address comes up and firefox nor safari recognises this:
aam://SAPCode=IDSN?productVersion=9.0?passPhrase=ZCvLf5xz89JxEbVj1VKD3pVv1BlgH8zeMqinUDuR/ FyOSXlgIcj9IsxGX+ZYYTwdouoFAPFQpvZeZDFeqdp4FdGqx3habHtIEOK92X6R09yb0EoHpSJKhWuhD9UWZsIUnv+ kc+u4n0Gh9zJQnedPz76pjcZNKo3f6f0E1RIa1vQ=
If someone can point me in the right direction it would be a great help
ThanksThe information in this Adobe link may help you:
http://helpx.adobe.com/creative-suite/kb/download-install-trials.html?t2
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