InDesign won't install (jammed at 42%) and now won't uninstall (errors), can anyone help?
I installed InDesign trial and Adobe CC -
ID jammed at 42% so assuming there was a problem
Uninstalled CC and attempted to uninstall ID, which it said completed with 'errors'
When I retried installing ID after reinstalling CC it still jammed at 42%, assuming that I haven't removed all the software off
Adobe InDesign is still marked in my programs, and when I try to uninstall it again this message appears:
'Uninstall Failed. Your uninstallation encountered errors'
I've run the Cleaner Tool & the error message in the .log file is this:
DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\caps.db
Sorry for the long explanation, but if anyone could help me I'd be so greatful!
Thanks
Do you have administrator privileges on the account you are logged in with?
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