InDesign won't open file - says I'm not signed in to Adobe C Cloud, but I am!

Anyone know how to fix this?
When I try to open the file, it tells me I am not signed into creative cloud - which I definitely am. And it tells me I have to go to 'help' then sign in, then restart adobe indesign.
I am already signed into adobe creative cloud however.
I have done this several times - completely signing out of everything, restarting computer, signing back into creative cloud, etc,... no solution.
Can source files be 'locked' or only opened by their original Adobe ID creator? I was sent these files by a good designer. Did he lock them by accident?
I don't even know if that is possible. He is now on a month long jungle adventure.
Please help - I don't want to spend anymore hours trying to get these files open.
Thank you community!

You are no longer signed into your Creative Cloud applications
Sign in, activation, or connection errors | CS5.5 and later
Mylenium

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here is my report
Process:
Safari [322]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.6 (7534.56.5)
Build Info:
WebBrowser-7534056005000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [163]
Date/Time:
2012-09-04 13:41:32.737 +0100
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
27405 sec
Crashes Since Last Report:
27
Per-App Interval Since Last Report: 13 sec
Per-App Crashes Since Last Report:   9
Anonymous UUID:
520D4129-B9C4-416A-9052-73D6404FA1D9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[322]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0   CoreFoundation
0x00007fff89ad7f56 __exceptionPreprocess + 198
1   libobjc.A.dylib
0x00007fff8ffe6d5e objc_exception_throw + 43
2   CoreFoundation
0x00007fff89ad7d8a +[NSException raise:format:arguments:] + 106
3   Foundation
0x00007fff85ce471f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4   AppKit
0x00007fff885c7cdf -[NSMenu itemAtIndex:] + 165
5   AppKit
0x00007fff885c7e38 -[NSMenu removeItemAtIndex:] + 63
6   Safari
0x0000000108470c2e -[AppController awakeFromNib] + 387
7   CoreFoundation
0x00007fff89acefb1 -[NSObject performSelector:] + 49
8   CoreFoundation
0x00007fff89acef32 -[NSSet makeObjectsPerformSelector:] + 274
9   AppKit
0x00007fff885af9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff885a5f73 loadNib + 322
11 AppKit
0x00007fff885a5470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff885a538b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff885a52ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff8881606f NSApplicationMain + 398
15 Safari
0x0000000108673806 SafariMain + 166
16 Safari
0x0000000108460f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff873d2ce2 __pthread_kill + 10
1   libsystem_c.dylib
0x00007fff8e2487d2 pthread_kill + 95
2   libsystem_c.dylib
0x00007fff8e239a7a abort + 143
3   libc++abi.dylib
0x00007fff90e077bc abort_message + 214
4   libc++abi.dylib
0x00007fff90e04fcf default_terminate() + 28
5   libobjc.A.dylib
0x00007fff8ffe71b9 _objc_terminate + 94
6   libc++abi.dylib
0x00007fff90e05001 safe_handler_caller(void (*)()) + 11
7   libc++abi.dylib
0x00007fff90e0505c std::terminate() + 16
8   libc++abi.dylib
0x00007fff90e06152 __cxa_throw + 114
9   libobjc.A.dylib
0x00007fff8ffe6e7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff89ad7d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff85ce471f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff885c7cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff885c7e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x0000000108470c2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff89acefb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff89acef32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff885af9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff885a5f73 loadNib + 322
19 com.apple.AppKit
0x00007fff885a5470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff885a538b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff885a52ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff8881606f NSApplicationMain + 398
23 com.apple.Safari.framework
0x0000000108673806 SafariMain + 166
24 com.apple.Safari
0x0000000108460f24 0x108460000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff873d37e6 kevent + 10
1   libdispatch.dylib
0x00007fff8826678a _dispatch_mgr_invoke + 923
2   libdispatch.dylib
0x00007fff8826531a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0   libsystem_c.dylib
0x00007fff8e21fccf memmove$VARIANT$sse42 + 18
1   libsqlite3.dylib
0x00007fff876ddd83 sqlite3StrAccumAppend + 307
2   libsqlite3.dylib
0x00007fff876dc87a sqlite3VXPrintf + 250
3   libsqlite3.dylib
0x00007fff8776fe0b sqlite3NestedParse + 363
4   libsqlite3.dylib
0x00007fff876f6329 sqlite3EndTable + 1753
5   libsqlite3.dylib
0x00007fff876e8909 yy_reduce + 14905
6   libsqlite3.dylib
0x00007fff876e4a2d sqlite3Parser + 253
7   libsqlite3.dylib
0x00007fff876e36a9 sqlite3RunParser + 329
8   libsqlite3.dylib
0x00007fff876e2fe8 sqlite3Prepare + 1032
9   libsqlite3.dylib
0x00007fff876e2b23 sqlite3LockAndPrepare + 355
10 libsqlite3.dylib
0x00007fff876e1f42 sqlite3_exec + 418
11 com.apple.CFNetwork
0x00007fff8a8bcaee __CFURLCache::CreateTablesAndIndexes(sqlite3*) + 128
12 com.apple.CFNetwork
0x00007fff8a8bcf24 __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen_NoLock() + 184
13 com.apple.CFNetwork
0x00007fff8a8bd3f1 __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen() + 75
14 com.apple.CFNetwork
0x00007fff8a82555b __CFURLCache::OpenDatabase() + 221
15 com.apple.CFNetwork
0x00007fff8a825040 ProcessCacheTasks(__CFURLCache*, bool) + 265
16 com.apple.CFNetwork
0x00007fff8a824a72 _ZL24_CFURLCacheTimerCallbackPv + 662
17 libdispatch.dylib
0x00007fff88264a86 _dispatch_call_block_and_release + 18
18 libdispatch.dylib
0x00007fff882662d6 _dispatch_queue_drain + 264
19 libdispatch.dylib
0x00007fff88266132 _dispatch_queue_invoke + 54
20 libdispatch.dylib
0x00007fff8826592c _dispatch_worker_thread2 + 198
21 libsystem_c.dylib
0x00007fff8e2483da _pthread_wqthread + 316
22 libsystem_c.dylib
0x00007fff8e249b85 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff873d3192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff8e248594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff8e249b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0   libsystem_kernel.dylib
0x00007fff873d2bca __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff8e24a274 _pthread_cond_wait + 840
2   com.apple.WebCore
0x00000001095171fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3   com.apple.WebCore
0x0000000109514d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4   com.apple.JavaScriptCore
0x0000000108e5311f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5   libsystem_c.dylib
0x00007fff8e2468bf _pthread_start + 335
6   libsystem_c.dylib
0x00007fff8e249b75 thread_start + 13
Thread 5:: CoreAnimation render server
0   libsystem_kernel.dylib
0x00007fff873d167a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff873d0d71 mach_msg + 73
2   com.apple.QuartzCore
0x00007fff878fc2d9 CA::Render::Server::server_thread(void*) + 184
3   com.apple.QuartzCore
0x00007fff878fc219 thread_fun + 24
4   libsystem_c.dylib
0x00007fff8e2468bf _pthread_start + 335
5   libsystem_c.dylib
0x00007fff8e249b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6805e418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6805e440 rsp: 0x00007fff6805e418
   r8: 0x00007fff7620ffb8   r9: 0x00007fff6805dea8 r10: 0x00007fff873d2d0a r11: 0xffffff80002da8d0
r12: 0x00007fb1c41031d0 r13: 0x0000000000000001 r14: 0x00007fff76212960 r15: 0x00007fff6805e590
rip: 0x00007fff873d2ce2 rfl: 0x0000000000000246 cr2: 0x000000010c1f7000
Logical CPU: 0
Binary Images:
0x108460000 -
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0x108464000 -
0x1088feff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x108c20000 -
0x108eaffff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
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0x109511000 -
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0x7fff68060000 -
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0x7fff850ecff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
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0x7fff85c19000 -
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0x7fff8fc19ff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
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0x7fff8fc52fff com.apple.Carbon (153 - 153) <AF0F9910-E3C3-3922-AA92-A39000655E0F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x7fff8fc77fff com.apple.RemoteViewServices (1.4 - 44.1) <EA3837DF-A3A3-37FF-AE11-D50048D5F21A> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
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0x7fff8fc7cfff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff8fc7d000 -
0x7fff8fc7eff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff8ffa4000 -
0x7fff8ffcfff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8ffd0000 -
0x7fff900b4e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff90101000 -
0x7fff90108ff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff90109000 -
0x7fff9018dff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff901d4000 -
0x7fff90287ff7 com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff90325000 -
0x7fff90325fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff90326000 -
0x7fff9037aff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff90416000 -
0x7fff90417fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff90418000 -
0x7fff90701ff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff90702000 -
0x7fff90702fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff90aad000 -
0x7fff90aaefff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff90aaf000 -
0x7fff90ab5fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff90ab6000 -
0x7fff90b16fff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff90c11000 -
0x7fff90c27fff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff90c83000 -
0x7fff90c8cff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff90c8d000 -
0x7fff90d32fff com.apple.ink.framework (1.4 - 110) <F93B76B3-E57C-3805-B20D-03717A3F91DD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff90d7c000 -
0x7fff90d7eff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff90d7f000 -
0x7fff90d84fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff90dc4000 -
0x7fff90dd1fff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff90de1000 -
0x7fff90de1fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff90dff000 -
0x7fff90e0aff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff90e58000 -
0x7fff90ecefff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff90ecf000 -
0x7fff90ed1fff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff9196d000 -
0x7fff919cfff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff91a28000 -
0x7fff91a36fff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff91bc2000 -
0x7fff91bdffff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff91be0000 -
0x7fff91c09fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff91c33000 -
0x7fff91c42fff libxar.1.dylib (??? - ???) <58B07AA0-BC12-36E3-94FC-C252719A1BDF> /usr/lib/libxar.1.dylib
0x7fff91c43000 -
0x7fff91c7dfe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
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0x7fff91c82ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff91d98000 -
0x7fff91dc5fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff91dc6000 -
0x7fff91e39fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff91e3a000 -
0x7fff91e86ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 611
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.6M resident=127.8M(69%) swapped_out_or_unallocated=57.7M(31%)
Writable regions: Total=1.2G written=5772K(0%) resident=6316K(1%) swapped_out=0K(0%) unallocated=1.2G(99%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1608K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
148.1M
MALLOC guard page
48K
SQLite page cache
288K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
16.0M
__IMAGE
528K
__LINKEDIT
59.9M
__RC_CAMERAS
248K
__TEXT
125.7M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.4G
TOTAL, minus reserved VM space
444.6M
Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.4 GHz, 28 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333235553743465238432D48392020
Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1333 MHz, 0x859B, 0x43543130323437324244313333392E4D3138
Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333235553743465238432D48392020
Memory Module: DIMM 4, 2 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333235553743465238432D48392020
Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333235553743465238432D48392020
Memory Module: DIMM 6, 8 GB, DDR3 ECC, 1333 MHz, 0x859B, 0x43543130323437324244313333392E4D3138
Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333235553743465238432D48392020
Memory Module: DIMM 8, 2 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333235553743465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: pci1057,3410, sppci_othermultimedia, Slot-3@4,4,0
PCI Card: pci1057,3410, sppci_othermultimedia, Slot-3@4,5,0
PCI Card: pci1057,3410, sppci_othermultimedia, Slot-3@4,6,0
PCI Card: pci1057,3410, sppci_othermultimedia, Slot-4@6,4,0
PCI Card: pci1057,3410, sppci_othermultimedia, Slot-4@6,5,0
PCI Card: pci1057,3410, sppci_othermultimedia, Slot-4@6,6,0
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
PCI Card: pci1057,3410, sppci_othermultimedia, Slot-2@9,4,0
PCI Card: pci1057,3410, sppci_othermulti

Updated to Yosemite, no problem. now iPhoto and iMovie won't open. Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software. User ID and PW works everywhere else.

Updated to Yosemite, no problem. now iPhoto and iMovie won't open. Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software. User ID and PW works everywhere else.

I am having the same problem. I even changed my password and updated all of my security information. Now it just gives me an error and retry message, which of course also does not work. Went to support and was going to open a chat (seemed the simpler option) and received a message that my support has expired for this serial number unless I want to pay $29.00. So I chose the option to call later, which was the exact time suck I was trying to avoid. Why wouldn't the new operating system also update the apps that were already part of my old platform?

Snow Leopard 10.6.2 CS4 InDesign can't open files with a "#" in file path

Snow Leopard 10.6.2 CS4 InDesign can't open files with a "#" in file path using any of these perfectly normal methods:
1. double-click file in the Finder (e.g in a Folder on your Mac or on your Mac desktop etc.)
2. select file and choose "File... Open" command-o in the Finder
3. drag file to the application icon in the Finder.
4. Select file in Bridge and double-click, choose File.. Open.. or Drag icon to InDesign icon in dock.
If you try to open an ID file named with a "#", you will get an error message "Missing required parameter 'from' for event 'open.'"
This happens to any InDesign file that has a "#" (pound sign, number sign, or hash) in the filename or in the file path (any parent folder).
To reproduce
Name an InDesign file Test#.idd Try to open it in the Finder or Bridge (as opposed to the "Open" dilaog of InDeisng itself).
"Solution"
The file WILL open using File... Open... command-o while in InDesign application.
Rename the file or folders that have a "#" (shift-3) in the filename.
Report to Adobe if it bugs you.
This does not occur in "plain" Leopard 10.5 nor Tiger 10.4
Untested in Panther or before and
Untested with CS3 and earlier in Snow Leaopard.
Anyone have those and want to try this... ?

In case this really bothers you: we've added a workaround for this into Soxy. If you enable the option, these documents will open fine on double-click.
You need Soxy 1.0.7 from:
http://www.rorohiko.com/soxy
Go to the 'Soxy' - 'Preferences' - 'Other' dialog window, and enable 'Open InDesign via Script'
(Irrelevant background info (it's all invisible to the user): the workaround works by special-casing how Soxy opens documents in InDesign: instead of using AppleScript, Soxy will use ExtendScript to instruct InDesign to open the document - which works fine).

PSCS6 no longer recognizes my CR2 files and will not open. Using Canon 5DMark III with updated Camera Raw . It has worked before but now won't open files from this camera.

I have been able to open files from this camera before but still checked for latest Camera Raw download. Still won't open files from this camera. Opens files from my 60D just fine. I downloaded the latest and it has worked before. What the heck is going on?

Glad to be of help. But I'm curious (not critical of what you are doing) to know why so many people like to use Nikon Transfer to transfer their files to the computer. It is still necessary to import them into Lightroom. And, from my perspective, it seems simpler and maybe even a little quicker to use the Lightroom import dialog. I have Nikon cameras, and have never even installed the Nikon Transfer utility. What is so unique about it?

InDesign won't open file - says I'm not signed in to Adobe C Cloud, but I am!

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