InDesignCS6 won't launch even after trash preferences

I trashed thepreferences, the welcoem screen apears and that's where it freezes.

What's the OS?
What method did you use to trash the prefs?

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My itunes won't launch even after reinstalling. Looked in itunes folder and somehow lost itunes library? HELP!

My itunes won't launch even after reinstalling. Looked in itunes folder and somehow lost itunes library? HELP!

The first thing I'd suggest is to get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevent it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
If that doesn't cure the problem, try deleting the iTunes preference files:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
and
C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them or if you want to be able to put them back if it doesn't help, drag them to some other location. This will force iTunes to run the setup assistant the next time you launch iTunes. Note that you'll have to go back and set any preferences you've changed from the default.
If that still doesn't work, try this:
Bugie: Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime.
Hope this helps.

Pages, Numbers, Keynote won't launch even after reinstall

After a new OS (10.5.8) install none of my iLife (09) or iWork (09) apps worked. I reinstalled iLife successfully. But, my iWork apps won't launch even after a reinstall from the original DVD and updating to 4.0.4
My trouble shooting steps so far have been a reinstall from DVD, software update, permissions repair.
Dyld Error Message:
Library not loaded: /Library/Application Support/iWork '09/Frameworks/Inventor.framework/Versions/C/Inventor
Referenced from: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Reason: image not found

First deinstall iWork. You can download Yvans script from _https://public.me.com/koenigyvan_ named
uninstall iWork '09.zip. Then restart the computer. Install iWork from the DVD and update it. Try the apps inWork again.
Come back and tell us about the result.

Acrobat pro won't launch even after trying deactivate

Having problems with CS6 running on 10.8.5
Acrobat Pro won't launch even after trying the"deactivate" solution
Also, indesign have has a few glitches...can only save file once...no resave or save as
Please help, I need all aspects of CS6 for my work
Thanks

Hi Jtiger74,
Please update all of your CS6 applications via the Adobe Application Manager. The updates contain a patch to prevent this issue from happening again.
Refer the KB : CS6 applications in Creative Cloud unexpectedly revert to trial mode
Regards,
Rave

Firefox won't launch even after re-install

Firefox hung and I forcequit. It would not restart. I cannot locate the sessionstore.js file -- it is not where Help says it should be. So I reinstalled it. It still won't launch. Then I restored it from Time Machine - still won't launch.
I cannot find any preferences files to remove.

hello pedro, this crash is caused by the "Media Accelerator" part your nvidia graphics driver. please see if you can selectively disable it in the nvidia control panel or even uninstall it. otherwise please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in ''firefox > options > advanced > general''.

Acrobat X won't launch even after following all posted solutions

I have a licensed academic version of CS6 running on a win 8.1 64 bit computer. The software has been installed for < 1 week and was licensed immediately. Acrobat X won't launch. It shows me the window with a large screenshot of what I was previously looking at. I then have to crash out of it. I tried deactivating and reactivitating it last night and it worked fine. One solution also said to update the software. So I did. Now it won't work again. I tried the following solutions:
1) Run the patch in windows
2) Run the acrofix patch through cmd
3) Deactivate/reactivate
4) Update software again (no new updates anyway)
5) Look for and change name of cache.db (no such file)
What can I do? This is a huge hinderance to my work. Thanks!

The software has been fully activated including getting my serial number through registration of an academic account, activating my online account, and activating the account. There are, as far as I can tell, no further things that I need to do. By reinstalling the software I was able to get Acrobat to work again, but I am afraid now that I won't be able to run any updates.

ITunes won't launch (even after reinstall) Win XP PRO

Hey everyone,
I've been using iTunes for about 18 months now. The program is great and I can't imagine using my computer without it. I've recently finished adding artwork to all of my albums (over 300), which I've searched for myself in google, so you can imagine my frustration right now, as I'm unable to launch the program
There isn't really much to say. I try to open the program, but right after I double click the iTunes icon, I get a windows error message (the kind of error that allows you to send an error report to microsoft.. screenshot http://tinyurl.pl/rnxz - you probably won't understand the language, but maybe it'll help somehow).
I tried completely removing iTunes from my computer and then installing it again - the exact same error pops up.
It is also the same whenever I connect my iPOD and it tries to launch iTunes. So this basically means that I'm unable to update or sync my iPOD at the moment
Does anyone have a clue as to what could be wrong here?
PS. the problem didn't start after I installed the newest version of iTunes! It started suddenly. One day I come back home and try to launch iTunes, and it won't budge.

replying to hasuinterceptor
There isn't really much to say. I try to open the program, but right after I double click the iTunes icon, I get a windows error message (the kind of error that allows you to send an error report to microsoft..
my Polish isn't good, but i can recognise an "itunes has encountered a problem ..." message box in many different languages.
first let's check to see if this is associated with a broken or missing QuickTime. (itunes needs a properly functioning QuickTime in order to work properly.)
try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so, what does it say?)
(c) exhibit other peculiar behavior? (if so, could you describe it for us?)

ITunes won't launch, even after install or connecting iPod.

So recently I attempted to open iTunes through the shortcut on my desktop, but it wouldn't open. It would attempt to load, start up iTunesHelper.Exe, and then nothing. Helper.Exe would just sit there.
So when in doubt, Windows Media Center, right? Loaded that up, usually it works fine. I attempted to play a song and it gave me a message saying my file was corrupt and unable to play.
Finally, I decided to reinstall iTunes so it'll update to the most recent version. And to my luck, it installed! But every time I click "Agree" on the Terms & Agreements, all it does is start Helper.Exe. Nothing else happens.
Even connecting my iPod does nothing. It just gives me the Terms & Agreements screen again, which glitches out and opens iTunersHelper.Exe. Which in the end, does nothing. And I find it ouragous that I have to pay for techical support when it's a Software that was Free.
Any help? The Troubleshooter dosen't cover this issue.

Anthing? Nearly 24 hours and the Auto-Updater prompted me to install the lastest version of iTunes. I did, still the same problem.

ICS3 won't save as ai even after trashed prefs

My Illustrator CS3 won't save as an ai file even after trashing the prefs and restarting. Anything else I can try to get this working?

Ian,
even after trashing the prefs and restarting
Did you delete the preferences with Illy closed? Otherwise, it does not work.
The next step may be to Move the folder

Illustrator update won't install, even after uninstalling and retrying multiple times.

Illustrator update won't install, even after uninstalling (using the "Uninstall Adobe Illustrator CS6" app and retrying (using Adobe Application Manager}multiple times. Now I can't open AI CS6 at all.
The error message I get in Application Manager is:
"Application could not be found. Restore in case it was trashed/moved to a different volume. Reinstall the application otherwise (U44M1P2B)"
Help!

Can you please try installing the Adobe Application Manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774.
If that doesn't work then the safest course would be to remove all Adobe Creative Software using the uninstallers located in Applications/Utilities/Adobe Installers. This should then remove the Adobe Application Manager folder also inside Utilities. Once the software is completely uninstalled and the Adobe Application Manager is removed then you should be able to reinstall from https://creative.adobe.com/.

I purhased an apple usb cd/dvd and I have a cd disk that won't eject even after going into controls and selecting disk eject any ideas how I can take of the issue?

I have a cd disk stuck in my USB super drive, it won't eject even after going to control and selecting eject disk

Hi BCservant,
Welcome to the Apple Support Communities!
I know that it can be concerning when you cannot eject a disk from your external drive. There are a few troubleshooting steps that I would recommend to help you get this situation resolved. Please use the attached article for troubleshooting information.
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
Doesn't eject discs or discs eject slowly
If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times. Check the disc to see if it has a label or other material stuck to the disc that increases the thickness. Remove the label if possible.
If the disc will not eject, try pressing the eject key on the keyboard. Some older keyboards may use the F12 key to eject discs.
If the disc will not eject, try dragging the disc icon to the trash.
If the disc will still not eject, try holding down the trackpad or mouse button after restarting the computer. The Superdrive should attempt to eject the disc.
If the disc continues not to eject, reset the System Management Controller (SMC) and try steps 1-4 again.
If the disc still does not eject, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional assistance.
Best regards,
Joe

I downloaded ios7 and now some apps won't open even after resetting them. Don't won't to lose my info by deleting them and starting over. What to do?

I downloaded ios7 and now some apps won't open even after resetting don't won't to lose my info by deleting and starting over.. What to do?

Try close all inactive apps
1. Double tap the home button to bring up the multi-tasking view
2. Swipe up on the screenshot of the app you want to exit.
3. The app will fly off the screen

My 2006 iMac running Snow Leopard won't boot even after erasing and re-installing Snow Leopard (via my MacBookPro), either from the HD or DVD drive. Can't get it to run Hardware Test. Disk Utility says disk OK - files are there. What can I do?

My 2006 iMac running Snow Leopard won't boot even after erasing and re-installing Snow Leopard. I erased and re-installed by putting the iMac in Target Disk mode and usin my MacBookPro as the host. But after numerous attempts I still can't get it to boot either from the HD or DVD drive. I just get the white screen after the wheel stops spinning. I can't get it to run Hardware Test - just get the white screen. If I use Disk Utility via my MBP it says the disk appears OK. All the Snow Leopad files appear to have been installed. What can I do?

Hi-NRG Bwoy wrote:
I erased and re-installed by putting the iMac in Target Disk mode and using my MacBookPro as the host.
Reet the SMC and the PRAM
 Cheat sheet to help diagnose and fix your Mac
Perhaps you installed the wrong version OS X onto the iMac, you can't use the disk from another Mac.
clean the disk.
If it's not working then use this method to create a bootable 10.6 USB from the iMac machine specific 10.6 disk or the 10.6.3 retail disk on your other Mac, use it to boot the iMac with.
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
How to erase and install Snow Leopard 10.6

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from that 2011 machine, and only Distiller and Acrobat would launch (none of the rest of the creation apps). So I ran the CS5.5 installer, uninstalled, then reinstalled, producing the same result. When I try to launch, nothing happens. What next?

Try...
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

I had original iPhoto app from 2007, but in the last year it stopped working seemingly out of nowhere. Now I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater. My pictures are lost in the abyss.

I had original iPhoto app from 2007 or 2008, but in the last year it stopped working seemingly out of nowhere. Now I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater. My pictures are lost in the abyss.
I'm using OS Extended 10.9.5. I don't know what the original version of iPhoto was.

I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater
Have you run the iPhoto Library Upgrader? You need to direct it to the location of your old iPhoto Library by clicking the "Choose Library" button in the lower right corner of the panel you are seeing when the upgrade starts.

InDesignCS6 won't launch even after trash preferences

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