Index creation failed in Business Objects Explorer

Hi,
I installed the Business Objects Explorer ...
But I can not index anything.
When I try to index the following message appears:
"Server, DRWBI001.PolestarIndexing, generated messages The Following:
Index creation failed. File system Polestar exceptions occurred on the server. Search for Polestar ERROR Within the servers log file for more details. (Can not create directory C: \ Program Files \ Business Objects \ BusinessObjects Enterprise 12.0 \ win32_x86 \ \ Index \ DRWBI001.PolestarIndexing \ InProgress \ ExplorationIndexes \ 35e98114-4831-A254-8dad-497fd3d4bb26 \-30_10.09.41 2010-06. 564) "
What should I do? help me please

I do not have UNIVERSE.
I'm trying to index files like Microsoft excel.
I have to do some configuration in the CMC to be able to crawl in Business Objects Explorer?
What should I do to crawl in Business Objects Explorer?

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