Index Entries Appearing Incorrectly in .CHM Index

**I made a post regarding RH7 and issues with the indexing feature...since then, I have come across more issues, hence why I am doing a new post**
I have RH7 and before I was having troubles with keywords being missed from the index in the generated .chm. I would open the index in RH and then compare it to the index in the .chm file-some keywords would be missing. This was occurring with all projects converted from RH X5 to RH7.
Now, I have a project that was started in RH7-it has not been converted from a previous version. I am not seeing issues with missing keywords but I am noticing that some keywords are being misplaced in the .chm index. For example, "demand dates" in the RH index has not sub-keywords. In the generated .chm, there are two sub-keywords under "demand dates", neither one anywhere close to being related to the keyword. When I looked for the keyword they SHOULD be under, it was not there.
I have installed all three RH fixes on my laptop, and I have even deleted every single index entry and re-entered them. My last guess is, could it be that the template I use was created in another version of RH? The template file has been converted to RH7.
Any help at all would be greatly appreciated-I have research this topic quite a bit and cannot turn up any answers and it is hindering project production.
Thanks!

Hi there
Screen shots? Nooo, screen shots. Where see screen shots?
Have you tried right-clicking in the Index Designer and choosing Sort?
Are the keywords possibly stored inside the topics and not the HHK? When you see them in the Index Designer, is the icon that of a page with a key instead of just a key?
Cheers... Rick
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Hi Karsten,
Thank you for your reply.
But i am not very clear regarding the function of Sponsored Links.
I don't have any xml documents in my Sponsored Links folder. Therefore why do I need to include the property searchhidden during index creation so that XMLs are not rendered in the search results?
1) Suppose I have ten indexes. If I search for the keyword (present in the Sponsored Link form) among all the indexes (from Advanced Search), even if one index has an error, the search operation will throw an error mentioning the names of erronous indexes.
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Is it mandatory to have the searchhideen property? Will the sponsored links functionality not work if this property is missing?
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Can I make my index.XML appear as the site index?

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ive just been doing this adobe tutorial which was very informative and helpfull.
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home_aidan wrote:
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Product: TCS 1 (FM8 ver 0p277 + RH7 ver 7.03.001)
All my text and index markers are created in FM and then imported into RH7. This works well, but the problem occurs when the FM index has a format similar to the following example:
Commands: for standard users
Commands: for super users
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I have found a work around for this problem, to go thro' my RH index list and clear the Cross-reference check mark in the Index Keyword Properties box. Unfortunately, this is labour intensive.
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Product: TCS 1 (FM8 ver 0p277 + RH7 ver 7.03.001)
All my text and index markers are created in FM and then imported into RH7. This works well, but the problem occurs when the FM index has a format similar to the following example:
Commands: for standard users
Commands: for super users
where Commands is the top index marker, which doesn't have a link in its own right.
Although the import is OK and the entries appear in the RH index list, the Commands entry has a cross-reference property. The problem occurs when the chm or html files are created. The Commands entry disappears and its sub-entries become sub-entries to the previous index top entry with a proper link.
I have found a work around for this problem, to go thro' my RH index list and clear the Cross-reference check mark in the Index Keyword Properties box. Unfortunately, this is labour intensive.
Does anyone have a solution? Is there some import setting that automatically does what I have to do manually?

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Thanks,

Hi all
To my knowledge there simply isn't any way to coax any sort
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Hi,
We have migrated our repository from 1.3.2 to 9i.
Index entries were created for both the Primary keys and Foreign keys.The indexes were created by us and not by designer.
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To clarify, your index entries were in the database but NOT defined in Des 1.3.2 model? Because if they were in the model, then I'd look back at your intermediate migration definitions to make sure the indexes were still defined properly in there.
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This is strange.
I have a number of index entries as follows:
troubleshooting/file problems
troubleshooting/login problems
troubleshooting/printer problems
These appear in the .docx (Word) version, which is what I've been using for the review cycle. Today, though, I had the .chm open and I noticed that the entire group of troubleshooting\ entries aren't in the .chm!
I recompiled the HTML Help, just in case I was looking at an old version and no, they're not there.
I searched for them in the Index tab, thinking maybe they were somehow out of order, but they're truly not there.
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I don't know how to apply conditional build tags against an index, so I didn't do that -- at least not deliberately
I looked at the HTML, the Advanced tab in Topic properties, and the TOC page properties. I don't see anything there that looks like a Condition setting. I looked at the HTML externally (that is, went to Windows Explorer and double-clicked the file and then looked at the HTML source). Couldn't see anything. I launched the .chm file and then looked at the HTML for that topic. Still couldn't see anything.
I opened the .hhk file and I can see the entries for troubleshooting, I believe. Here is what I see:
<item name="troubleshooting">
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            </section>
        </item>
        <item name="printer problems">
            <section name="Printing Problems" link="Printing_Problems.htm">
            </section>
        </item>
        <item name="checkerboard">
            <section name="Checkerboard Pattern in Window" link="Checkerboard_Pattern_in_Window.htm">
            </section>
        </item>
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            <section name="Checkerboard Pattern in Window" link="Checkerboard_Pattern_in_Window.htm">
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            <section name="Login Problems" link="Login_Problems.htm">
            </section>
        </item>
        <item name="misc problems">
            <section name="Other Problems" link="Other_Problems.htm">
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            <section name="Reporting Services Reports Problems" link="Reporting_Services_Reports_Problems.htm">
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        </item>
        <item name="sorting problems">
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        </item>
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Missing index entries

I have been working on a massive index (about 20,000 entries) on a ID CS6 document, a 700 page biological work of reference where all taxon names should be indexed. Took me several weeks. I produced the InDesign file from a Word file, but entered the index entries in InDesign (there weren't any in the Word file).
Now I found that many of my entries seem to have gone missing. They do not appear in the generated index. On the page where I entered it, the normal code (a ':' above a '^') is changed in a single ':'. I fear the last code, ':', means something like 'invalid marker', because they also appeared in another (crashed) CS6 document where they represented corrupted MS Word cross references (see "Cross references from a Word file", a still unanswered question on this forum). Normally when you select an index marker, the entry is highlighted in the Index Window. When I select the ':', nothing happens.
In the beginning of the book, I just marked any singular taxon name, but as it appeared that some taxon names appeared quite often, I started using the 'Add all' button in the index entry window. (I hope I use the right English names, they appear in Dutch for me.) This meant that some taxon names on earlier pages got double markers, but I thought that was no problem because the same markers on the same page only result in one entry in the generated index file. Could this be the bug that's biting me? I haven't found the problem in the later pages of the book.
A lot of the entries still found their way to the generated index, but of course I find this very worrying. Because I still have to process many author corrrections, I will have to generate the index again.
So, I have the following urgent questions:
-     Why does this problem occur, under which circumstances? Will regenerating the index result in more loss of entries?
-     Can those ':' markers corrupt my file in any way? What are they? (With the "cross reference problem", after some time I was unable to open the file again, which would with this project give me a major problem.)
-     Can I somehow 'revive' the missing entries automatically? Or is there at least a way to search for the ':' markers? (They are hardly visible.)
-     How can I prevent this from happening in the future?

Forum participants are not Adobe employees. We're users like you who volunteer to share what we know.
Thanks for the added details.
Usually someone somewhere in the forum's global audience is awake and eager to participate at almost any hour. However, "super storm" Sandy in the USA has caused massive losses of power, transportation, and communication, so responses may be delayed for some time.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices
Fritschy wrote:
Thanks for your compliments, although they don't bring me any further.
The version is 8.0.1, I always update when I'm prompted to do so by the update centre. As far as I know it is an international version.
Still, I would guess the InDesign developers could tell me something about that ':' marker. I suppose the software didn't invent it itself.

I have a manual that contains headings and index entries that contain less than and greater than characters, and . The Publish to Responsive HTML5 function escapes these correctly in the main body of the text but does not work correctly in either the C

I have a manual that contains headings and index entries that contain less than and greater than characters, < and >. The Publish to Responsive HTML5 function escapes these correctly in the main body of the text but does not work correctly in either the Contents or the Index of the generated HTML. In the Contents the words are completely missing and in the index entries the '\' characters that are required in the markers remain in the entry but the leading less than symbol and the first character of the word is deleted; hence what should appear as <dataseries> appears as \ataseries\>. I believe this is a FMv12 bug. Has anyone else experienced this? Is the FM team aware and working on a fix. Any suggestions for a workaround?

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Missing Index Entries in Printed Documentation

Hello All,
Using RoboHelp X5 to generate a Web Help File and
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When I generate the Printed Documentation, only index entries
linked to a topic appear, those entries linked to a bookmark do not
appear.
How do I generate the Printed Documentation and have all the
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Thanks

This is to confirm that if you use bookmarks (the little
white flag icons) in your topics, then drag them under an Index
keyword in the Index designer, they definitely WILL NOT show up in
the printed docs. To solve the problem, I created separate topics
so there wouldn't be a need to bookmark (which I did because the
user would have had to scroll to view the whole page), then linked
the keywords to those topics.

How do I delete an Index entry?

I created an index entry in Chapter 10 of my FrameMaker book and I have no idea how to look it up.
Highlighting the entry in the index itself (pic related):
Shows me this in the Marker Pod:
How can I find the word that I accidentally created a "le" index entry for??
Thanks in advance.

Markers on top of each other can be impossible to distinguish or individually select, without inserting some wide temporary spacing characters to push them apart. This stacking commonly happens when a heading or caption is used for two or more of: TOC, IX, Xref.
So, in FM, go to the offending source page, and click at the top left of the main text frame. Open the Special > Marker dialog. Do an Edit > Find/Change by Marker of Type: Index, and [Find]. As each is found, its Marker Text will appear in the Marker dialog. Keep finding until you get to the Index marker you need to delete - hit the DEL key.

Add word variation to already existing index entry

Dear Common Wisdom:
Hi!
I have an index and want to add a variation of a word already in the index and have InDesign use both words in the index listing, not as a sub listing.
For simplicity, say I was the singular and plural forms of the word to show up together under the same entry.
How do I do this?
Thanks!
cj

The index entry you insert in the dialog is the one that gets listed in the final index. If you have both "index" and "indices", and you add the entry for "indices", ID shows the Add Entry dialog with this word. Change it to "index", and ID will use that instead.
(In fact, putting the selected word or phrase into the dialog is just a convenience method. You can also change the text in there to "wow--ee", to have that appear in the index. The 'entry' has nothing to do with the 'real' text in your document -- which is kind of a pain if you make corrections and expect the index to follow automatically.)

Find source page for index entries

In ID CS4, I could Alt-Ctrl-click on the page number of an entry in my index and it would take me to the source page. That doesn't seem to work in CS5. Is there a keystroke that will do it, so I can check to be sure my index entries are correct?

[Jongware] wrote:
(Why is it good ol' Framemaker still runs rings around ID, or at least on a few points? Isn't Framemaker on its way out? Will Everything Learned since 1986 be lost?)
FrameMaker is not on its way out!!! Development on FrameMaker "next" is ongoing.
I devised this trick to add a 'continued' line to a table -- it works well if you were planning to have the header repeated anyway:
Insert 2 rows at the top of your table.
Copy the entire header (originally row #1, now the 3rd row) and put it into the 2nd row.
Join the entire length of the first row into one single cell.
Type "Table 124. (continued)" into this cell.
Adjust top/bottom lines where necessary. Take care if you have different widths for the very top/inner line thicknesses -- you'll have to check if the correct widths get applied at the top, and in the repeating header.
Select the top 2 rows and define them as Header Rows
In Table setup, choose to Skip First Occurrence of the header.
It takes some time to set it up, but the advantage is it's totally autonomous -- the table won't care whether it fits onto a single page, or runs to a next one; the header will always be correct.
It's one of those things I might write a script for, some day ...
This is what I may have remembered reading, when I referred to seeing something like my posted solution.
For some reason I can't edit my posting now, so I'll add my corrections here: it's not necessary to insert an anchored frame to hold the cross-reference, as I described. The anchored frame was a leftover from my first experimental solution. Also, it's not necessary to enter the table title in the paragraph that precedes the table, as the source of the cross-reference; with Jongware's method of using the first non-header row that appears at the start of the table when the header row(s) skip the first instance of the table, you can point the cross-reference to that first non-header row.
I'll also add a note to Jongware's method: when using a cross-reference to an auto-numbered table-title paragraph style, rather than entering static text such as "Table 124." as in 4. above, the cross-reference updates if the number changes.
Regards,
Peter
Peter Gold
KnowHow ProServices

Index Entries Appearing Incorrectly in .CHM Index

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