Index & Search Tabs have garbage characters and no search box

Question

Index and Search Tabs have numbers in place of the "search"
box. Although, the generated view looks perfect, the file
(WHLST10.htm) contains the same numbers and missing search box. I
am using X5 version. I import a MS Word file without an index and
am not selecting "Convert Index" on Conversion Options. Have also
removed "Auto-create styles from inline formatting" and "Convert
references into hyperlinks." Still getting same result. View
attachment.

Answer 1

Hi STCSherri and welcome to our community
I'm guessing that you have either enabled the Section 508
check box or you have opted for the "Pure HTML" output. Both of
these settings are found in your Single Source Layouts pseudo
folder. Expand that folder, then right-click the layout and select
Properties from the context menu.
The first dialog you see should have a check box labeled
"Section 508 Compliant Output". If that check box is not selected,
click the Next > button twice. You should be at the WebHelp
Options - WebHelp screen. In the "Navigation Pane Preferred Format"
area, where is the option configured? My guess is that it's "Pure
HTML". Try changing to perhaps DHTML > Pure HTML.
If all your options appear to be correctly configured and you
are STILL seeing the odd behavior, I would then ask which browser
and version you are using to display your help.
Cheers... Rick