Indexing problem in Mail

I have an older version of Mail (1.3.11) on my iMac and I've received an e-mail with an attachment (PDF) from someone I work with and my computer seems to be locked in a loop trying to index the e-mail.
I've tried deleting it into trash and then out of trash (and it appears to have gone), but the computer continues trying to index.
I've tried force quitting then re-opening mail, but the e-mail re-appears and Mail continues to try and index it.
There is no problem with the attachment in the e-mail as my colleagues in my office can receive the e-mail OK.
Any ideas on how to resolve this?

Similar Messages

How I solved my Spotlight+ Mail indexing problem

OK, so I thought I would post my solution to a stubborn indexing problem, for people who may have the same issue (and it does seem many people do).
Problem: Spotlight index was unreliable. In particular, Spotlight was terrible at indexing mail. It could not find the messages by content that it would find by searching the "from" field, nor could it find those reliably. Unusable.
What DID NOT work:
-- adding and removing any folder whatsoever in the Privacy preferences of Spotlight. The index would rebuild, but with the same problems.
-- doing this via terminal (e.g, using sudo mdutil -E /Volumes/MyHardDisk)
-- using Onyx
-- using Spotless
-- simply reinstalling the system
-- manually modifying the plist files inside the .spotlight folder to add and remove the folders that would not get indexed.
What DID work:
-- first, I reinstalled the system. That's not such a big deal. Upgrade up to 10.4.6
-- then, I authorized the root user (that's probably not necessary) (this, you do by using Netinfo manager)
-- Then, I deactivated the index (via terminal:
sudo mdutil -i off /Volumes/MyHardDisk
-- now the tricky part. This concerns Mail, in particular.
I have a very complex mail folder (tens of thousands of messages). I noticed that inside each mail folder, I had two things that were not supposed to be there
1. a copy of each folder.mbox which was empty, but with the same name without the extension .mbox. This is probably something that was created while importing mail from Panther to Tiger, for what I can tell.
2. Most importantly, a file named ".index.ready". This also, apparently, was an old legacy coming from Panther. I suspect this was the main problem for the lack of indexing in Mail.
Ok, so... I deleted these folders and files. If you have a complex structure of subfolders, you can delete the files with an Unix command by first cd to your mail folder, and then use
find . -name \.index.r* -ok rm {} \;
which will ask you confirmation before deleting each file.
It was faster to remove the empty subfolders by hand, as they all had different names.
-- Ok, at this point, I erased entirely the .Spotlight-V100 directory which stays at the root of your computer. You can do it with a rmdir command from the terminal or, as I did, you can login as root (remember, we activated root), use a utility that allows you to see hidden files (e.g., Tinkertool), and move it manually to the trash folder.
Then I emptied the trash. For superstition, I restarted, and let the index be built again (that took about 5 hours in my computer, for an HD with about 60 gb occupied on it).
Now everything seems to work perfectly fine. I don't know whether this procedure can be shortened, but I do know that nothing else worked for me. I thought I would post it here as I spent sooo much time to solve this problem, and furthermore, I found that none of the suggested solutions would work.
OK, your responsibility to do it, if you want to do it. Hope nobody needs to!
Best to you all,
l.
Mac OS X (10.4.6)

Thank you, thank you, thank you, Lucabo! Using ideas from your post, I also (at least for now) solved my Mail indexing problem. One day (not even after an upgrade) Mail just quit finding messages by content, even when I had open a message with that content!
What I did:
-- In System Preferences, told Spotlight to index only Mail (I just use grep from a Terminal window for everything else!)
-- Ensured Mail app wasn't running
-- Backed up my Library/Mail folder to an external disk
-- Turned off indexing via Terminal (after sudo sh), with
mdutil -i off /Volumes/MyHardDisk
-- Deleted old files in my mailboxes (inside the whatever.mbox folders):
.index.ready
mbox
tableofcontents
content_index
It was clear that mbox, tableofcontents, and content_index were left over from a previous version of mail - they hadn't been accessed since I upgraded.
Note that I didn't delete the whatever.mbox folders (just the plain mbox file inside)!
-- Deleted (in Terminal) the .Spotlight-V100 in the root directory
-- Restarted my Mac. The indexing started itself. Since I had it set up to index only Mail, it took about 3-ish hours to finish (I have 100s of 1000s of emails in thousands of folders).
After the indexing finished, all the test searches that I tried worked. From now on I will always be suspicious if search doesn't find anything!
Also, I just checked - using the Spotlight field on the menu bar now works better too. When the Mail search problem showed up, I tried using the Spotlight field and the Spotlight window, but they would just flash up a few items, remove the list, over and over, sometimes with the beachball, then finally settle to an empty list. Now the Spotlight field seems to work.
I infer that the Spotlight index gets corrupted, and that the Spotlight code doesn't notice that it's reading junk from the index...
BTW, about the same time that search quit working, some emails in my Inboxes got highlighted with a dark brown background color. Have no idea why. They aren't marked as Junk (the junk messages have the text in the usual lighter brown). But, when I select a message with the dark brown highlight, mark it as junk, then mark it as not junk, the dark brown highlight goes away. On some occasions, just quitting Mail and restarting makes the dark brown highlights go away - but not always. Sigh... at least it's not a show stopper, even if it is ugly!
Thanks again, Lucabo, for your post!
Mac OS X (10.4.6)

Problem with Mail (4.5) Crashing

So I know there's been some problems with Exchange and Mail but I have just recently experienced a problem with Mail. Somehow Outlook stole default application resposibility from Mail so I removed Outlook and now when I open Mail, nothing happens. When I go to Window -> Message Viewer, I get the following error message. Everything had been working fine just yesterday, what's changed?
Process:         Mail [663]
Path:            /Applications/Mail.app/Contents/MacOS/Mail
Identifier:      com.apple.mail
Version:         4.5 (1084)
Build Info:      Mail-10840000~1
Code Type:       X86-64 (Native)
Parent Process: launchd [164]
Date/Time:       2011-06-15 10:24:28.231 -0400
OS Version:      Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report:          60963 sec
Crashes Since Last Report:           28
Per-App Interval Since Last Report: 250542 sec
Per-App Crashes Since Last Report:   28
Anonymous UUID:                      A53515F6-BCB1-4DBA-8B58-4241065C2D1D
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 6 Dispatch queue: com.apple.root.default-priority
Application Specific Information:
-[MailboxesOutlineViewStateStorage _updateShouldShowVariables]
abort() called
*** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[NSCFString substringFromIndex:]: Range or index out of bounds'
*** Call stack at first throw:
    0   CoreFoundation                      0x00007fff83e367b4 __exceptionPreprocess + 180
    1   libobjc.A.dylib                     0x00007fff80fd80f3 objc_exception_throw + 45
    2   CoreFoundation                      0x00007fff83e365d7 +[NSException raise:format:arguments:] + 103
    3   CoreFoundation                      0x00007fff83e36564 +[NSException raise:format:] + 148
    4   Foundation                          0x00007fff83068eb0 -[NSString substringFromIndex:] + 127
    5   CalendarStore                       0x00007fff803361a9 +[CalGroup(CreationFromManagedObject) _convertURLFromManagedServerURL:withLogin:] + 140
    6   CalendarStore                       0x00007fff8033587c +[CalGroup(CreationFromManagedObject) groupFromManagedObject:] + 410
    7   Message                             0x00007fff86e51f81 -[ToDoCalendars _setAccountForCalendar:] + 79
    8   Message                             0x00007fff86e514fc -[ToDoCalendars _calendarsFromActiveAccounts] + 230
    9   Message                             0x00007fff86e5108e -[ToDoCalendars init] + 524
    10 Message                             0x00007fff87045c84 _initSharedInstance + 39
    11 libSystem.B.dylib                   0x00007fff8336f89a pthread_once + 95
    12 Message                             0x00007fff86e50e79 +[ToDoCalendars sharedInstance] + 23
    13 Message                             0x00007fff86e50dc1 +[MetadataManager sharedInstance] + 75
    14 Mail                                0x000000010000d580 0x0 + 4295021952
    15 CoreFoundation                      0x00007fff83e0b96c __invoking___ + 140
    16 CoreFoundation                      0x00007fff83e0b83d -[NSInvocation invoke] + 141
    17 Message                             0x00007fff86e27cbf -[ThrowingInvocationOperation main] + 31
    18 Message                             0x00007fff86e275ff -[_MFInvocationOperation main] + 275
    19 Foundation                          0x00007fff83090cc4 -[__NSOperationInternal start] + 681
    20 Foundation                          0x00007fff8316fae7 __doStart2 + 97
    21 libSystem.B.dylib                   0x00007fff83393284 _dispatch_call_block_and_release + 15
    22 libSystem.B.dylib                   0x00007fff833717f1 _dispatch_worker_thread2 + 239
    23 libSystem.B.dylib                   0x00007fff83371128 _pthread_wqthread + 353
    24 libSystem.B.dylib                   0x00007fff83370fc5 start_wqthread + 13
Thread 0: Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib                 0x00007fff833572d6 semaphore_wait_trap + 10
1   libobjc.A.dylib                   0x00007fff80fe0a9a lockForMethodLookup + 106
2   libobjc.A.dylib                   0x00007fff80fdaebe lookUpMethod + 93
3   libobjc.A.dylib                   0x00007fff80fd31ba objc_msgSend + 198
4   com.apple.AppKit                  0x00007fff8532503a -[NSTextView(NSPrivate) _setFrameSize:forceScroll:] + 556
5   com.apple.AppKit                  0x00007fff85202d52 -[NSView setFrame:] + 308
6   com.apple.mail                    0x000000010000e1e1 0x100000000 + 57825
7   com.apple.AppKit                  0x00007fff851e8546 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1172
8   com.apple.AppKit                  0x00007fff851e688d loadNib + 226
9   com.apple.AppKit                  0x00007fff851e5f9d +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
10 com.apple.mail                    0x00000001000094bf 0x100000000 + 38079
11 com.apple.mail                    0x0000000100009330 0x100000000 + 37680
12 com.apple.mail                    0x000000010019b0a1 0x100000000 + 1683617
13 com.apple.AppKit                  0x00007fff85379e9a -[NSApplication sendAction:to:from:] + 95
14 com.apple.AppKit                  0x00007fff8539e41e -[NSMenuItem _corePerformAction] + 365
15 com.apple.AppKit                  0x00007fff8539e188 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 121
16 com.apple.AppKit                  0x00007fff85622279 -[NSMenu _internalPerformActionForItemAtIndex:] + 35
17 com.apple.AppKit                  0x00007fff854d3f77 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 136
18 com.apple.AppKit                  0x00007fff8538095c NSSLMMenuEventHandler + 321
19 com.apple.HIToolbox               0x00007fff820787f7 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1002
20 com.apple.HIToolbox               0x00007fff82077d46 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 395
21 com.apple.HIToolbox               0x00007fff82095a81 SendEventToEventTarget + 45
22 com.apple.HIToolbox               0x00007fff820c4c35 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 387
23 com.apple.HIToolbox               0x00007fff820f1a0a SendMenuCommandWithContextAndModifiers + 56
24 com.apple.HIToolbox               0x00007fff820f19c2 SendMenuItemSelectedEvent + 101
25 com.apple.HIToolbox               0x00007fff820f18d2 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 150
26 com.apple.HIToolbox               0x00007fff820d2c27 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 467
27 com.apple.HIToolbox               0x00007fff820d237c _HandleMenuSelection2 + 453
28 com.apple.AppKit                  0x00007fff852517dd _NSHandleCarbonMenuEvent + 236
29 com.apple.AppKit                  0x00007fff85225317 _DPSNextEvent + 1921
30 com.apple.AppKit                  0x00007fff852247a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
31 com.apple.AppKit                  0x00007fff851ea48b -[NSApplication run] + 395
32 com.apple.AppKit                  0x00007fff851e31a8 NSApplicationMain + 364
33 com.apple.mail                    0x00000001000025a4 0x100000000 + 9636
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                 0x00007fff8337012a kevent + 10
1   libSystem.B.dylib                 0x00007fff83371ffd _dispatch_mgr_invoke + 154
2   libSystem.B.dylib                 0x00007fff83371cd4 _dispatch_queue_invoke + 185
3   libSystem.B.dylib                 0x00007fff833717fe _dispatch_worker_thread2 + 252
4   libSystem.B.dylib                 0x00007fff83371128 _pthread_wqthread + 353
5   libSystem.B.dylib                 0x00007fff83370fc5 start_wqthread + 13
Thread 2:
0   libSystem.B.dylib                 0x00007fff8335729a mach_msg_trap + 10
1   libSystem.B.dylib                 0x00007fff8335790d mach_msg + 59
2   com.apple.CoreFoundation          0x00007fff83dd1932 __CFRunLoopRun + 1698
3   com.apple.CoreFoundation          0x00007fff83dd0dbf CFRunLoopRunSpecific + 575
4   com.apple.Foundation              0x00007fff830a27c4 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5   com.apple.Foundation              0x00007fff830a26a3 -[NSRunLoop(NSRunLoop) run] + 77
6   com.apple.MessageFramework        0x00007fff86e3f351 -[RSSInterchange _runManager] + 1445
7   com.apple.Foundation              0x00007fff83067f29 __NSThread__main__ + 1429
8   libSystem.B.dylib                 0x00007fff833904f6 _pthread_start + 331
9   libSystem.B.dylib                 0x00007fff833903a9 thread_start + 13
Thread 3:
0   libSystem.B.dylib                 0x00007fff8335729a mach_msg_trap + 10
1   libSystem.B.dylib                 0x00007fff8335790d mach_msg + 59
2   com.apple.CoreFoundation          0x00007fff83dd1932 __CFRunLoopRun + 1698
3   com.apple.CoreFoundation          0x00007fff83dd0dbf CFRunLoopRunSpecific + 575
4   com.apple.Foundation              0x00007fff830e6f5f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5   com.apple.Foundation              0x00007fff83067f29 __NSThread__main__ + 1429
6   libSystem.B.dylib                 0x00007fff833904f6 _pthread_start + 331
7   libSystem.B.dylib                 0x00007fff833903a9 thread_start + 13
Thread 4: com.apple.CFSocket.private
0   libSystem.B.dylib                 0x00007fff8339ae52 select$DARWIN_EXTSN + 10
1   com.apple.CoreFoundation          0x00007fff83df3498 __CFSocketManager + 824
2   libSystem.B.dylib                 0x00007fff833904f6 _pthread_start + 331
3   libSystem.B.dylib                 0x00007fff833903a9 thread_start + 13
Thread 5:
0   libSystem.B.dylib                 0x00007fff83370f4a __workq_kernreturn + 10
1   libSystem.B.dylib                 0x00007fff8337135c _pthread_wqthread + 917
2   libSystem.B.dylib                 0x00007fff83370fc5 start_wqthread + 13
Thread 6 Crashed: Dispatch queue: com.apple.root.default-priority
0   libSystem.B.dylib                 0x00007fff833c9e4e __semwait_signal_nocancel + 10
1   libSystem.B.dylib                 0x00007fff833c9d50 nanosleep$NOCANCEL + 129
2   libSystem.B.dylib                 0x00007fff834266ae usleep$NOCANCEL + 57
3   libSystem.B.dylib                 0x00007fff83445ce0 abort + 93
4   libstdc++.6.dylib                 0x00007fff84ef95d2 __tcf_0 + 0
5   libobjc.A.dylib                   0x00007fff80fdbd29 _objc_terminate + 100
6   libstdc++.6.dylib                 0x00007fff84ef7ae1 __cxxabiv1::__terminate(void (*)()) + 11
7   libstdc++.6.dylib                 0x00007fff84ef7b16 __cxxabiv1::__unexpected(void (*)()) + 0
8   libstdc++.6.dylib                 0x00007fff84ef7bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
9   libobjc.A.dylib                   0x00007fff80fd8192 object_getIvar + 0
10 com.apple.CoreFoundation          0x00007fff83e365d7 +[NSException raise:format:arguments:] + 103
11 com.apple.CoreFoundation          0x00007fff83e36564 +[NSException raise:format:] + 148
12 com.apple.Foundation              0x00007fff83068eb0 -[NSString substringFromIndex:] + 127
13 com.apple.CalendarStore           0x00007fff803361a9 +[CalGroup(CreationFromManagedObject) _convertURLFromManagedServerURL:withLogin:] + 140
14 com.apple.CalendarStore           0x00007fff8033587c +[CalGroup(CreationFromManagedObject) groupFromManagedObject:] + 410
15 com.apple.MessageFramework        0x00007fff86e51f81 -[ToDoCalendars _setAccountForCalendar:] + 79
16 com.apple.MessageFramework        0x00007fff86e514fc -[ToDoCalendars _calendarsFromActiveAccounts] + 230
17 com.apple.MessageFramework        0x00007fff86e5108e -[ToDoCalendars init] + 524
18 com.apple.MessageFramework        0x00007fff87045c84 _initSharedInstance + 39
19 libSystem.B.dylib                 0x00007fff8336f89a pthread_once + 95
20 com.apple.MessageFramework        0x00007fff86e50e79 +[ToDoCalendars sharedInstance] + 23
21 com.apple.MessageFramework        0x00007fff86e50dc1 +[MetadataManager sharedInstance] + 75
22 com.apple.mail                    0x000000010000d580 0x100000000 + 54656
23 com.apple.CoreFoundation          0x00007fff83e0b96c __invoking___ + 140
24 com.apple.CoreFoundation          0x00007fff83e0b83d -[NSInvocation invoke] + 141
25 com.apple.MessageFramework        0x00007fff86e27cbf -[ThrowingInvocationOperation main] + 31
26 com.apple.MessageFramework        0x00007fff86e275ff -[_MFInvocationOperation main] + 275
27 com.apple.Foundation              0x00007fff83090cc4 -[__NSOperationInternal start] + 681
28 com.apple.Foundation              0x00007fff8316fae7 __doStart2 + 97
29 libSystem.B.dylib                 0x00007fff83393284 _dispatch_call_block_and_release + 15
30 libSystem.B.dylib                 0x00007fff833717f1 _dispatch_worker_thread2 + 239
31 libSystem.B.dylib                 0x00007fff83371128 _pthread_wqthread + 353
32 libSystem.B.dylib                 0x00007fff83370fc5 start_wqthread + 13
Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x0000000117535420 rcx: 0x00000001175353d8 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000117535410 rsp: 0x00000001175353d8
   r8: 0x0000000000000000   r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x00007fff8596d6f0
rip: 0x00007fff833c9e4e rfl: 0x0000000000000247 cr2: 0x000000010000e49b
Binary Images:
       0x100000000 -        0x100339fe7 com.apple.mail 4.5 (1084) <4E11604B-93C6-8C9C-C40D-E590AEEA1A82> /Applications/Mail.app/Contents/MacOS/Mail
       0x1007cf000 -        0x1007e2ff7 com.apple.AddressBook.LocalSourceBundle 1.0.3 (883) <429E114F-0B3C-BFFE-B0A4-B798094225A3> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
       0x1007ee000 -        0x1007f1fff com.apple.yahoo.syncframework 1.3 (51) <AEBB9A2D-B787-0C74-7C40-64E6F0BBF43C> /System/Library/PrivateFrameworks/YahooSync.framework/Versions/A/YahooSync
       0x101edd000 -        0x101ee3fff com.apple.AddressBook.LDAPSource 1.0.3 (883) <F326BDE3-243D-5D6B-9A2A-E14B4F1C4F54> /System/Library/Address Book Plug-Ins/LDAP.sourcebundle/Contents/MacOS/LDAP
       0x11456d000 -        0x1145a5ff7 com.apple.ExchangeSource 1.0.3 (883) <BEB65D85-252A-A62D-618F-DF8A3EF3C46D> /System/Library/Address Book Plug-Ins/Exchange.sourcebundle/Contents/MacOS/Exchange
    0x7fff5fc00000 -     0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
    0x7fff80003000 -     0x7fff8001cfff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x7fff8001d000 -     0x7fff80066fef libGLU.dylib ??? (???) <0FCD57C5-D7AA-F2DD-D2EC-C1C8B931F65C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff80067000 -     0x7fff800aaff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <2C596A24-8B86-79D6-1A8E-5E8FFB6A1558> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x7fff800ab000 -     0x7fff800f7fff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
    0x7fff80104000 -     0x7fff80106fef com.apple.ExceptionHandling 1.5 (10) <F2867B93-A56A-974F-9556-266BCE394057> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
    0x7fff80107000 -     0x7fff801e4fff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff8020a000 -     0x7fff80211fff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x7fff80212000 -     0x7fff8028ffef com.apple.backup.framework 1.2.2 (1.2.2) <13A0D34C-28B7-2140-ECC9-B08D10CD4AB5> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x7fff8029c000 -     0x7fff8049afe7 com.apple.CalendarStore 4.0.4 (997.7) <9A357B3C-F083-BEAA-4094-B00B423DDE47> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
    0x7fff8049b000 -     0x7fff8049eff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x7fff8049f000 -     0x7fff804d8ff7 com.apple.MeshKit 1.1 (49.2) <3795F201-4A5F-3D40-57E0-87AD6B714239> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
    0x7fff804d9000 -     0x7fff80521ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x7fff80522000 -     0x7fff80555fff libTrueTypeScaler.dylib ??? (???) <6EFBF3B7-E4D5-E6AE-5A7D-22F37E288737> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    0x7fff80556000 -     0x7fff807defef com.apple.security 6.1.2 (55002) <015C9A08-3D07-9462-8E91-DB1924349621> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff807df000 -     0x7fff807e8ff7 com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
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Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.45f0
Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000342ASQ, 931.51 GB
Serial ATA Device: PIONEER DVD-RW DVRTS08
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24100000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24120000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Back-UPS ES 750 FW:841.I3 .D USB FW:I3, 0x051d (American Power Conversion), 0x0002, 0x04300000
FireWire Device: d2 quadra (button), LaCie, Up to 800 Mb/sec

I'm new but savvy with mac systems. Here are my questions for you.
Have you tried launching Mail in a newly create user account?
If you have, does the new account have the same issue?
If it does they you may need to reinstall the application itself the disc.
If it doesn't then you may just need to pull the plist for that application and allow it to recreate itself.

Problem with mail after upgrading to tiger...

When I upgraded the OS in my PowerBook, all the mail messages in my in-box disappeared. Now, the only thing that shows up in each mail is the following, "The message from [Antonio john Doe <[email protected]>] concerning “Stuff” has not been downloaded from the server. You need to take this account online in order to download it."
The e-mail is also gone from the earthlink
server because they wipe all mail out after a few days. Is there a
way to recover the messages?
Powermac G5 dual 1.8 Mac OS X (10.4.6) 1.3 Gb ram

The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
Help! "You need to take this account online in order to download it."
More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problem. A similar procedure should allow you to fix other mailboxes that might also be affected:
1. Quit Mail if it’s running.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn’t need to have an .mbox extension.
4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
6. Move any strangely-named Messages-T0x... folders to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn’t work as expected. If you’ve been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
8. Open Mail.
9. The account’s Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that’s not the case, select the mailbox in Mail and do Mailbox > Rebuild.
10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that’s on the Desktop.
As a result of doing the above, some messages may be duplicated now. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful for that.
Do with the imported mail whatever you wish. You may move the messages anywhere you want and get rid of the imported mailboxes afterwards.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
You may want to take a look at the following article (also referenced in the thread I mentioned at the beginning of this post) to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON’T do now what the article suggests, though, as that would make things worse in the current situation:
Overstuffed mailbox is unexpectedly empty
Ask for any clarifications or if you need further assistance.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Problems with mail in mountain lion

I installed mountain lion and since doing so I cannot get past the migrating data window when I try to open mail. I have tried deleting the envelope index (although I can't remove it from the trash as it continually says it is in use). I have also tried moving the smartmailboxes.plist and backup files to my desktop but still no joy. Can anyone suggest what to do next?
Dan

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Quit Mail.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.

Unusual problem, my mail in inbox dissapears!

Hi,
Just got an new Mac Mini. Imported everything automatically from my old G4 onto it. But....
My Mail Inbox is acting strange. ALL THE OTHE MAILBOXES ARE FINE, but the inbox shows I only have 91 messages when I used to have around 1000!!
On top of this, a random selction of messages in (and only in) the inbox don't display and instead show in italics something along the lines of "message cannot be displayed as it cannot be downloaded until account is taken online" or something along those lines.
The thing is, the account IS online and is working fine in all other aspecs. It is a POP3 account.
I have tried re-importing manually. No luck.
ANY IDEAS ANYONE? I NEED MY MAIL BACK!!!!
Thanks

Hi RedHavoc.
Not sure what makes you think this is an unusual problem. Actually, it's quite common. The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
Help! "You need to take this account online in order to download it."
In particular, you may want to take a look at the following article (also referenced in that thread) to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON'T do now what the article suggests, though, as that would make things worse in the current situation:
Overstuffed mailbox is unexpectedly empty
More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problems:
1. Quit Mail.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn't need to have an .mbox extension.
4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
6. Move any strangely-named Messages-XXXXXX folder to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn't work as expected. If you've been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
8. Open Mail.
9. The account's Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that's not the case, select the mailbox in Mail and do Mailbox > Rebuild.
10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that's on the Desktop. Do with the imported mail whatever you wish. You may move to the account's Inbox the messages that Mail failed to convert properly, and delete those that did get through and, hence, are duplicates now.
The following collection of AppleScripts has a Remove Duplicates script that can be useful for removing duplicate messages:
http://homepage.mac.com/aamann/Mail_Scripts.html
If all is well and you're not missing anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Ask for any clarifications or if you need further assistance.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder, i.e. ~/Library is the Library folder within the user's home folder.

For users having problems with Mail functionality...

Hello! I have been having problems with Mail functionality as well, so, I took a few steps to see if I could solve the problem on my own.
My problems were:
Mail would freeze when sending mail, or, when I pressed quit, it would freeze.
If I toggled between inboxes too much it would freeze up.
Even after trying the many techniques others offered on this board, Mail still froze up. So.. here's what I did:
1.) Turn off the auto-retrieve mail function in the preferences/general menu. Set it to a manual check. Just check it yourself every once in awhile. It may not be as convenient, but it works, trust me.
2.) Under the fonts and colors menu, set all three fonts to the SAME font (mines Century Schoolbook, but anything works) and turn off fixed-width font. Sometimes mail has a tough time decoding and working with texts, and causes it to freeze.
3.) Clean our your main inbox! Place the emails that you want to keep, but don't need to be in your inbox in a new folder on your inbox bar (mines aptly named 'Saved Messages.' That way, when you open up Mail to your default account, it doesn't have 1,000+ messages to index. Also, try to keep the inboxes from having more than 100-200 messages per. It seems to frown on any more than that.
After trying these three easy, steps, restart mail and see if things run smoother. I have had no problems since these changes, and mail runs a ton better. Plus you don't have to worry about deleting your library/mail folder anymore. Let me know if things work out so I can see if my theory is a universally proven thing. Thanks and good luck!
iMac G5 20" Mac OS X (10.4.5)

Good question. I have worked very little with IMAP other than as a testing device, so, on a daily routine I cannot say how it would function. However, I can only expect that by having the option to download all emails for offline viewing selected, you are right in it being a lag creator. Another suggestion would be, if you are running a single-computer setup, to have the account delete emails from the server after recieving them on your computer. Thus, you reduce the risk of repeat downloads or unnecessary build-up on the server end. DO NOT select this option if you run multiple computer set ups on one AppleMail account system or you will cause some discrepancies and/or data loss from system to system. Or, if you have emails redirected from a seperate server to Mail (i.e. I redirect mail from my university email account into Mail so that I don't have to go to the web-mail site to check it--> just like Gmail or Yahoo etc etc) you won't be able to check them from the web-based email system if you have the system delete them. Ok that sounded confusing. Solution: have the system remove emails from the server after a week (or any period of time, just not immediately) so that, in the off-chance you need to use the online system, you will have access, and will give you a chance to check the emails on other systems without a threat of data corruption (by corruption i mean that frustrating feeling you get when you can't find that super important email that was in your inbox just 10 seconds ago on your desktop etc.)
I will see if I can learn anything more about IMAP Ernie. Its definitley the biggest problem source for Mail, POP and .Mac being simple and functional as long as you don't play with the settings too much. As far as the issue of Offline viewing goes, try turning it off and seeing how Mail functions.
BEFORE you turn it off, however, I recommend saving all of your emails in your inbox as a text file or something so, in case the server burps and has a brain flatuence, you don't lose anything. Been there, done that, thrown the books against the wall in a frustrated rage.
My only reserve about the Offline Viewing is whether or not Mail will, when you click "recieve mail," have to re-download the emails from the server each time. If so, then it may end up taking longer and lagging more. The issue here is obviously minimizing the amount of activity between Mail and the email server without jeapordizing information on the server or multiple Mail programs on the same account. When we can find that balance, I think Mail's potential will be realized. Keep the questions coming.

Strange Problem with Mail & Address Book

Hi,
I'm having a strange problem with Mail & Address Book.
When I go to compose a new message from Mail and hit the Address button (to show my email addresses), it won't launch the contacts window!
I get this log from console;
2007-10-15 22:55:59.079 Mail[410] * -[NSCFArray objectAtIndex:]: index (0) beyond bounds (0)
If I try to launch the Address Book from my Applications folder, it won't open, and it gives me this log from console;
2007-10-15 22:57:57.348 Address Book[417] * -[NSKeyedUnarchiver initForReadingWithData:]: data is NULL
Oct 15 22:57:57 PB-G4 /Applications/Address Book.app/Contents/MacOS/Address Book: CGImageSourceCreateWithData data parameter is nil\n
2007-10-15 22:57:57.350 Address Book[417] Don't know about packed image EditLeftCapStd
2007-10-15 22:57:57.350 Address Book[417] Exception raised during posting of notification. Ignored. exception: * -[NSCFArray addObject:]: attempt to insert nil
If I quit Address Book, i'll get this from console;
2007-10-15 22:58:37.892 Address Book[417] -[ABAddressBook setDefaultCountryCode:] called with a unknown country code 'us'
I tried deleting the preferences, re-installing Address Book, also tried creating a new user, again no luck!
Can somebody help!!!
Please?!

Hi dp13.
Do you have any Address Book plug-ins or system utilities that could interfere with Address Book? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/Address Book Plug-Ins/
~/Library/Address Book Plug-Ins/
To make accurately reporting this information easier, you may open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/Address\ Book\ Plug-Ins ~/Library/Address\ Book\ Plug-Ins
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.
<hr>
Did you also reinstall the appropriate Combo Update after reinstalling Address Book?
Quit all the applications and verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
About the Mac OS X 10.4.10 Combo Update
Mac OS X 10.4.10 Combo Update for PowerPC
Mac OS X 10.4.10 Combo Update for Intel
After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

I've problems loading Mail.

I've problems loading Mail. Until now its been stable. After watching the frustrating spinning rainbow for minutes it tells me there is an issue loading mail and to quit or quit with an index rebuild...neither works or fixes my problem. I have Lion installed and use Gmail. Thx!

hmm, sorry no help for you - just a problem of my own - maybe someone can help both of us ??
On my macbook pro, running 10.6.8, I use mac mail to access my yahoo mail account. Suddenly, no new mail is coming in, though my dock mail icon has a big 42 on it, indicating the new messages that should be there. But there's no new mail in my inbox. And my "Mail Connections Doctor" says "trying to log in to this SMPT account failed. Verify that user name and password are correct." Anyone got any ideas. (I've contacted Yahoo to see if their new mail system requires any changes in account information/port, etc, but no response yet. Their help section is absolutely no help at all on setting up an account in another mail program to access mail.

Problems importing Mails from OSX 10.3.9

Hi there,
today I updated to Mac OSX 10.4 from 10.3
When starting Mail under 10.4 for the first time it imported the mails from the previous Mail-Version (10.3).
Unfortunately nearly all the mails that where in the Inbox of the old Mail Version are gone and the few Mails which were imported can not be displayed. And I only a text is displayed that says that I should connect this account to the internet. But this account is already connected!
Is the inbox from the older Version of Mail somwhere stored on the harddisk, so that I can try to import the inbox again? Or is the inbox overwritten with that of the new Version of Mail?
Any hints?
Best regards,
Frank
PowerMac G5 Dual Mac OS X (10.4.9)

Hi Frank.
The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
Help! "You need to take this account online in order to download it."
More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problem. A similar procedure should allow you to fix other mailboxes that might also be affected:
1. Quit Mail if it’s running.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn’t need to have an .mbox extension.
4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
6. Move any strangely-named Messages-T0x... folders to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn’t work as expected. If you’ve been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
8. Open Mail.
9. The account’s Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that’s not the case, select the mailbox in Mail and do Mailbox > Rebuild.
10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that’s on the Desktop.
As a result of doing the above, some messages may be duplicated now. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
Do with the imported mail whatever you wish. You may move the messages anywhere you want and get rid of the imported mailboxes afterwards.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Take a look at the following article (also referenced in the thread I mentioned at the beginning of this post) to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON’T do now what the article suggests, though, as that would make things worse in the current situation:
Overstuffed mailbox is unexpectedly empty
Ask for any clarifications or if you need further assistance.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Problems with mail and address book

Hi,
I need help with my e-mail. When I try to add receivers the program jams up and the round colourful thing indicating "thinking" starts to spin. Does anyone know what could be the problem? This thing happens every time when I create a new message and try to add receivers. I have had this problem about two weeks now and it is very annoying.
Please help!

3 suggestions:
1. Quit Mail. Launch Font Book. Select All Fonts under collections, and then highlight all of your fonts under Fonts (Edit --> Select All). Finally go to File --> Validate fonts.
Based on the crash reports some have submitted corrupt fonts have been the issue.
2. If that does not resolve your issue, then you may need to rebuild your Envelope Index. Quit Mail. Go to Home Folder/Library/Mail. Change the name of the file labeled "Envelope Index" to "Old Envelope Index". Relaunch Mail and allow it to reimport your messages.
3. Finally, if that does not resolve the issue, then quit Mail. Go to Home Folder/Library/Preferences. Drag the file labeled com.apple.mail.plist to the Desktop. Relaunch Mail and see if the issue is resolved.
These have worked for others with similar issues recently. Let us know if any of these suggestions help. Cheers!

Problem with Mail after restoring from backup

I just replaced the hard drive in a 1.83ghz 2 core Mac Mini. No problems there. Once I restored the system and all of my files I was right back up and running. Except one thing... in Mail, all appears normal, I can see all of my email headers from the past several years, but there is no content for these emails. Just blank. I've restored my Mail folder from my backup library again. Same thing. What gives? It's very frustrating, because I can see the headers and I know there has to be some way to get the body of the emails back. Any ideas folks?
Thanks in advance!

you need to rebuild mail index. first try reindexing the inbox using Mailbox menu-.rebuild. if that does not help then quit Mail and delete the file home directory/library/mail/envelope index. then start Mail and let it import. it should work normally after that.

Perplexing problems with Mail

I have been experiencing a perplexing problem with Mail over the last couple of days. After I have deleted all junk mail, etc., the trash can shows 4 messages and the junk mail folder shows 1. When you open either folder, there is a blue dot to show a new message, but neither sender nor subject is listed, and the time sent is whatever the current time is. When you open the "message," it says "the message from <unknown sender> about <unknown subject> has not been downloaded from the server. You must take this account online in order to download it." If you delete it, it seems to go away until the next time you open the folder. Tonight, when new messages came in, the trash & junk mail didn't show they had anything in them, but when you open each one, the new message shows up. If you delete any one of the 3 copies of the new message, it disappears, along with the original one in the inbox. Any suggestions? What can I do? Do I have a virus? or is there a glitch in my mail program. I just had Tiger installed in December - have not had this issue until the last 2 weeks. The 1st time, it just showed one message and I got it cleared off (don't remember how). This current episode has been ongoing for the last 2 days and seems to be getting worse. Help!!

are you using an IMAP acct?
If you have the option to go to a POP acct, I got rid of many of the indexing pain doing that. Contact your mail server.

Problems with Mail, Safari and iTunes after updating to 10.5.6

Hi all,
after installing 10.5.6 I have problems with Mail, Safari and iTunes.
The time to open mails, websides and iTunes store is increasing dramatically since the update. If I open a webside parallel with Safari and Firefox, Safari needs minimum 15 times longer to open the complete side. Mails containing HTML-code also needs a long time to be opened. Tha same Problem with iTunes store. Connecting to the Store costs at least 30 - 40 seconds. And unfortunately for every iTunes store side I open. Its terrible
Any idea or workaroung to solve that problem?
Regards
Michael

First, run Disk Utility and repair permissions and then restart.
I installed the 10.5.6 Combo update. Sometimes things get "lost in the translation" when you use Software Update depending on your installation. Perhaps you can download 10.5.6 Combo from the website and install it from your desktop.

Hi I am having problems removing mail from trash folder. Can anyone help please

Hi I am having problems removing mail from trash folder. I can send mails to the folder but cannot delete them permanently from the trash folder. I am using Iphone 3G and anm up to date with OS. Can anyone help please

Check that there isn't a different Trash folder to the one with the proper Trash symbol on it.
If you see one in your list of folders rather than a separate one, highlight it, then click on Mailbox...Use this mailbox for...Trash

Indexing problem in Mail

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