India monthly subscription not working

Hi
I have purchased one month subscription ..But I'm unable to call any landline ormobiles.I cud hear only the ringing but call doesn't connect.Tried from windows android 4.1,android 4.0 same result.pls help...

ajeet198242 wrote:
at this time I am in Dubai
Hello and welcome to the Skype Community.
The UAE blocks all VoIP outbound traffic including Skype. Try accessing the internet using a VPN.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Adobe pdf pack monthly subscription not working

My adobe pdf pack monthly subscription has never worked. I can see 'Adobe createPDF desktop printer' as a printer option but when I click print I get the following message (for a split second) Printing..... now printing page 2 of Microsoft Office Outlook Memo Style on the Adobe CreatePDF Desktop printer - though nothing then happens. I am not given an option of where to save the pdf and I canot see that it has just automatically saved the pdf on my hardrive or desktop.
Any help appreciated.
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Hi Shawscope,
Are you still facing this issue?
What is the version of Acrobat installed on your machine. Adobe PDF printer gets installed with Acrobat.
Have you tried to install latest updates for Acrobat.
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1 month Subscriptions Not working

HI,
I have taken 1 month subcription for calling india on 13th March.
There are 2 problems.
1. The next due payment date is 4th April. which should be 30 days after I Bought.
2. Suddenly today in it saying the Fair usage policy is over. I understand cannot call more then 6 hours. But even after waiting for 6 hours the day is not considered as changed. I cannot use 10000 mins in 5 days.
If anybody can help would be great.
Thanks
Saurabh_jp

You have several India subscriptions.
Unlimited India is paid till 13th of April, but payment for India 120minutes is due on the 4th of April.
Your subscriptions: https://secure.skype.com/account/call-phones/packages
Regarding fair usage policy, if you exceed 6 hours per day then subscription will be suspended until next day 00:00 GMT.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

HT4061 hi i have purchased iphone4 from vodafone australia 2 years back.it is unlocked, when i went to india .it was not working with any carrier in india.it was displaying no service.is it a problem of iphone or any other anybody please could let me know

hi i have purchased iphone4 from vodafone australia 2 years back.it is unlocked, when i went to india .it was not working with any carrier in india.it was displaying no service.is it a problem of iphone or any other anybody please could let me know?

Hi ashish,
Did you contact TPG about activating International Roaming before you left for India:
http://www.tpg.com.au/support/international_roaming.php
Cheers,
GB

Unlimited world subscription not working for Swede...

My unlimited world subscription is not working for landline calls to Sweden?
It asks me to buy Skype credit.
I posted the same question in iOS section as well, link is http://community.skype.com/t5/iOS-iPhone-and-iPad/Unlimited-world-subscription-not-working-for-Swede...
Solved!
Go to Solution.

Shared cost numbers are not covered by unlimited world package...
This link show useful information about called numbers
https://secure.skype.com/account/usage

Vodadfone India 3G is not working on my iphone 5S. Tried manual network selection as suggest by others. still it is not working. any help is greatly appreciated

Vodadfone India 3G is not working on my iphone 5S. Tried manual network selection as suggest by others. still it is not working. Any help is greatly appreciated

Hello Tony Lobo
Try out the article below for issues with connecting to cellular on your iPhone.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS2755
Resolution
Follow these steps for help troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.
Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
Restart your iPhone.
Make sure that your software is up to date:
Check for a Carrier Settings Update: Tap Settings > General > About.
Check for an iOS Software Update: Tap Settings > General > Software Update.
Note: Some updates may require a Wi-Fi connection.
Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Phone > SIM PIN.
Try another location. If a different location works, but the original location still doesn't, contact your carrier to report the issue.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPhone as new.
Contact your carrier to:
Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
Verify that there are no account-related blocks.
Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.
Regards,
-Norm G.

Free Unlimited Month Subscription Not Added to My ...

Hi there, I just started using Skype and I wanted to enjoy the free unlimited month.
I tried to add it to my account, but for some reason it is not working.
I hope someone can help me out.
Kind regards,
Guy
Subject/title edited.

Thanks for the response. . But I know that. Why did they cancel my subscription and how can I reactivate it.
It is not a great move from the SKYPE if they cancel it totally. I was one of the satisfied customers with this Unlimited India subscription Now I on the list of Most Dissatisfied.

New subscription not working

I made a subscripton to a Swedish number and payment was taken from my credit card. However, this new subscrption is still not listes under my account and the number is not working. The subscription was made and on June 20th I need to contact Skype be emmail or phone about this issue, but I can not find any contact information.

You have purchased Unlimited US&Canada, but it doesn't include SMS. It is true that in order to verify your mobile number as caller ID you would need Skype Credit to pay for SMS verification messages.
There is also minimum amount that you can add to your account.
You can use rest of the credits to call countries that are not covered by your subscription, send SMS messages or even pay for your US&Canada subscription next month.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Skype Subscription not working!

hello, i have been facing skype subscription issues since 1 + months .. i have 1 year susbcription for India mobile phones calling ,every month 150 minutes, i just renewd this subscription on this year september, i was able to call in september and half october , later when i try to call it doesnt connect my call, i been wating for more then 1 + month for this issue to get solved and still the same .. please check my account and fix the issue .. thank you

patrik000000008 wrote:
i have 1 year susbcription for India mobile phones
Hello
1. You are attempting to call cellphones in the Philippines which are not included in your Subscription.
2. You are attempting to call within India which is not supported:
https://support.skype.com/en/faq/FA34487/why-can-i-no-longer-make-calls-to-india-from-india
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Worldwide subscription not working, taking from my...

Hi
I have renewed my worldwide calling subscription but i have just made some calls and to landlines and i have been charged for these calls??? when they should be covered by my monthly subscription. I can tell i have been charged as i have auto renew credit for calling mobiles and it is going down.... can anybody help??

same over here...when I looked into this, I could not find anymore a worldwide subscription! It simply doesn't exist anymore! Skype has become completely screwed up since it has been bought by microsoft - greedy corporation decisions seem to send it in the wrong direction! I have had problems for months now, can't even erase my own credit cards on file! this equals criminal behavior what has been happening in the last months! I have been on their chat 3 times, each time supposedly everything had been corrected, but really nothing has changed that was wrong with my billing! Not to talk about the arrogant behavior of their people on chat! nothing, but nothing works anymore, including the horrible interface that has been created for the Mac!

I have unlimited world subscription not working

When I go to place a call under one of the countries listed, it tells me I need Skype Credit. Why then would I purchase the most expensive plan yet I still cant place any calls? I will cancel and place a dispute on my cc. This is NOT whats advertised. Please read your term and conditions for this plan. Thank you

Hi,
Your call history currently shows that last call was almost 5 minutes and it was covered by your subscription:
https://secure.skype.com/account/call-history
It seems subscription is working.
I did notice that you tried to call also Brazil & Venezuela mobile numbers, but these are not included:
www.skype.com/intl/en/prices/pay-monthly/#UnlimitedWorld
For these numbers you need a different subscription or Skype Credit.
If you still have trouble calling destination that is covered by your subscription then please provide exact call date/time/number to customer service and they can look into this.
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Fixed 30 Days calculation for any month..Not working fine when Split Occurs

Hello Everybody,
I am stuck with an issue..which is creating problem when there is a split..in Normal Conditions it's working fine...Kindly help me out on the same.
We have to calculate the Salary on 30 Days fixed basis and not on calender days...
eg For January Salary will be calculated based on 30 days and not on 31 days and for Feb also on 30 days not on 28/29 days..... Every thing is working fine for normal payroll i.e without any splits..
 But if there are any splits in the month then calculation for 2nd split goes wrong ....
 Eg. person is hired on 02feb 2007 and he got re-org on 17 feb 2007 with basic as rs.10000
As per Clients requrement it should be calculated as :
for period 2nd Feb 2007 - 16th Feb 2007 : 10000 * 15/30 : Working Fine in SAP
for period 17th Feb 2007 - 28th Feb 2007 : 10000* 14/30 : Not Working Properly In SAP calculation is done as 10000*12/30
We want it to calculate as 10000* 14/30
Kindly let me know wat can be done :
1 How can i write PCR..if that needs to be change
2. If user exit then how shall i go about the same
if some body has any 3rd option let me know...
Regards,
Ketal Parikh

Hi ,
Solved the issue by writing rule.
Regards,
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Edited by: Sikindar on Jul 3, 2010 10:28 PM

New subscriptions not working

Please tell me what should i do.
today i have reached my monthly call limit for Indonesia 400 mins 1 month, and then i make new subscription to Indonesia 400 mins for 1 month, but new subscription not replace the old ones...
and now on my account says that i have only 0 minute left.

To check the order number and status of an order:
Sign in to your account.
In the Account details section, click Billing & payments > Purchase history.
All of your orders are listed, and the right column shows the status of each order.
The following table explains some of the order statuses you might see:
Pending
Created
Delivered
Cancelled
Reversed
Refused
Status Description
Pending
This usually means your payment has been submitted and is currently being processed. For bank transfer payments, pending status means that the order has been created but payment has not yet been matched to it. When payment is accepted, the status will change to Delivered and your Skype account will be credited.
Credit card is the quickest way to pay and usually takes 15 minutes (but sometimes up to 24 hours) to process. The status will change to Delivered when payment is accepted, or Cancelled if payment is unsuccessful.
Bank Transfer payments can remain pending for 7-10 business days before crediting your Skype account.
If you paid through Skrill (Moneybookers), the order status remains pending until we have received your payment. Skrill may ask you for further verification and your order will remain pending until they receive all the necessary documentation. Your order status can remain pending up to a maximum of 14 days. After that, if no payment has been received, the order will be cancelled.
If you paid via PayPal using an eCheck or Internet Transfer, your order can remain pending for several days.
If you paid via PayPal and the funding source for the PayPal account is a credit card, if the order status is still pending after 24 hours, please contact Skype Customer Service.
Created
This usually means that your order hasn’t been finished yet. You have most likely initiated your purchase using a selected payment method but haven’t continued. Therefore, your order had been stopped before your payment actually reached the payment service provider.
Delivered
Payment has been accepted and the order has been credited to your account. You can start using your Skype Credit (or other Skype purchase) right away.
Cancelled
If your payment is cancelled, it is likely to be for one of the following reasons:
You have entered an invalid CVC (or other credit card validation code).
You have used the same credit card for more than two different Skype accounts.
You have reached your monthly purchasing limit.
Meanwhile, we suggest you try using another credit card, or use a different payment method such as PayPal or Skrill. If you have reached your monthly purchasing limit, this limit is reset on the 1st of each month so you will be able to make your purchase then.
Reversed
Skype has very strict anti-fraud measures in place to protect our customers. If your order is reversed, the most likely reasons are that it has been flagged as fraudulent (or potentially fraudulent), or that Skype has refunded your purchase 1-4 days after the purchase was made.
If you paid by PayPal, the money is sent back to your PayPal account and no Skype Credit is added to your Skype account. It can take 5-7 business days for the money from the reversed order to appear back in your PayPal account.
If you paid by credit card, no funds have left your bank account so there is no money to return. Your order is effectively cancelled.
Refused
If your order is refused, it means that most likely the payment was rejected by our payment provider, not by Skype. This can occur for a number of reasons, including:
Insufficient funds on your card or in your bank account to complete the transaction
Using an anonymous proxy to access the internet
Verified by Visa/MasterCard SecureCode failure
Purchasing from, or using a credit card issued in, a restricted country
Other unknown issues with your credit card details
Meanwhile, we suggest you try using another payment method to purchase Skype Credit.
It’s also possible that your payment has been refused by Skype because you have used the same credit card for more than two different Skype accounts. If this is the case, you can try using another credit card, use one of your other Skype accounts, or try a different payment method.
If you require further information about your order status – for example, why an order was cancelled or refused – please contact Skype Customer Service.

Subscription not working

I can't seem to make a call even if subscription shows as active with 120 mn left, first time I'm having this issue.
Any idea?
Solved!
Go to Solution.

Hi Andre,
I had a similar problem in the thread. I bought a 3 month subscription to 120m/month calls to Israel on land-lines, however I am still being charged from my skype credit rather than from the time on the subscription. It says that i still have 120m/month, although time should have been deducted from it.
The number I am calling starts with +972 ... please advise on how to solve this problem, or on how to get a refund for my credit or my subscription.
I followed your previous directions and the city does not seem to be listed. I am calling East Jerusalem.
I would be grateful for any help that you can provide.
Michelle

Skype subscription not working - numbers blocked.

Hi there, I purchaced the skype unlimited landline package for £5 a month and when I attempted to use it to call the numbers I wanted I found that they were all blocked. So I logged in and canceled the sub and go to try and get a refund.
On the refund page, it asks me to enter order date. I enter in the date but afterwards it comes up saying to enter in the date of purchace, when the date was already entered.
I tried to email/live chat with skype however when I go to that page it says that they are currently experincing problems!
After reading around it seems like because I have used the package to try and make a call or 2 I cannot refund? I have a grand total of 2 miniutes logged up on the account where the calls have failed to connect. I find it highly unfair I should not be entitled to a refund for a service that does not work.
The number i tried to ring were in the UK (no longer connected numbers) and some in Finland which said that those numbers were blocked. I tried other countries such as Estonia and these numbers came up blocked too.

Hello and welcome to the Skype Community.
The UAE blocks all VoIP outbound traffic including Skype. Try accessing the internet using a VPN.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

India monthly subscription not working

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