India tech support fails again. Now I'm locked out.

I knew this creative cloud thing was a bad idea. I needed to update my credit card info. The web site fails with, "Address information is invalid". Really? been at this address for 20 years it works for UPS and the Post office. Fine I'll call support ...
India? Really? I though that was just a joke. Too bad it's not funny any more.
Twice India support has failed to actually update the credit card info when they say it's been fixed. Now I can't work. I guess I'll switch to Corel. It's cheaper any way.

Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
Has a credit card link that may help

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Can't install open office; youtube videos + green screen; using call HP Tech Support fails

Can't install open office; youtube videos are green screen (audio ok); using call HP Tech Support fails (no reason given)
1) Can't turn McAfee Livesafe off, and think it's what's keeping me from installing Open Office. It downloads but can't install.
2) At work on wireless guest, youtube looks fine. At home on ethernet through DISH satellite, it's green screen. This is not he case with my older HP laptop connected to the same ethernet cable.
3) Why is HP tech support rejecting me, after I type everything in? If I ca't use it, don't make it an option!!!! The forums were choice #2, so here I am ... make me proud ...
Thanks everyone!!!!

An alternative to OpenOffice would be KingsSoft Office, it performs better and still Free:
http://www.kingsoftstore.com/
McAfee products are problematic on some systems and suggest you uninstall it using their removal too then reboot:
http://service.mcafee.com/FAQDocument.aspx?id=TS101331
Build in Windows Defender should reactivate after the reinstall. As an antivirus product it is adequate as long as you practice safe surfing habits.
Windows key + X, select Command Prompt (Admin) and type: sfc /scannow
Let me know if it does not fix all or any corrupt system files.
Reboot and now try your Youtube.
I do not have an answer to what transpired between you and HP Support but only to say you should come here first.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

I've forgotten one of my answes to the "security questions" now I am locked out of my account. All I wanted to do was buy an album and now I am "locked out" how do I get Itunes to let me buy this album?

I am not a ferquent user of Apple aside to download music on to my Ipod touch and I am not overly pleased with it. All I wish to do is download and ablum and cannot remeber the answers to one of my security questions.*seeing as I rarely use it* now I am locked out of my account and all and all very annoyed. how do I become unlocked and change my security questions so that I may download this album and stop using Itunes all in all.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

I forgot my ipad password and now I am locked out?

I forgot my ipad password and now I am locked out. What can I do to reset the password on the ipad?

Connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808
If you can't use the computer that you normally sync to then you will need to use a different computer, but you won't be able to re-sync your content.

My daughter cannot remember her passcode for her iPhone 5. She needs a phone number that is stored in the phone and cannot remember her passcode. we have tried many groups of numbers and now we are locked out for an hour each time we put in the wrong pass

My daughter is out of the country until May. She did not take her iPhone 5 with her. Now she needs a phone number that is stored
in the memory and cannot remember her passcode. I have tried all of the possibities that she e-mailed , but none of them work
and now I am locked out for an hour each time I enter an invalid passcode. Help? How can I get around this to access the phone?

Follow the instructions at http://support.apple.com/kb/HT1212

HT5312 It is asking for security question answers which I have never done and I have bought a lot of music from my I tunes account, now I am locked out and this is beyond annoying at this point since I have done it the same way 100+ times and it states ne

For the first time it asked me to answer security questions which I have never done before and now I am locked out, please help me get back into my itunes account so I can buy songs

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
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        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I finally upgraded my phone and now I am locked out because my password wont work what do i do?!?!?

SO its finals time and while i was studying I decided i was going to update my phone to IOS 7 i went down to the study room and i came back and tried to unlock my phone and now I am locked out because my password wont work and its the same password I have had for a long time! I have a Macbook Pro wiht Itunes and it wont let me hook up the phone because there is a pasword on it, so do i just have to bite the bullet and reset it? if so how do i do so with out bing able to conect to the computer?
Thank you so much
JP

Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Hi have tried to update my iphone now it has locked out with the apple sign on and won't switch off

hi have tried to update my iphone now it has locked out with the apple sign on and won't switch off - any ideas?

See here - http://support.apple.com/kb/TS3694#error1603

Please Help! Somehow I have messed up my password and now I am locked out of my iPod. Is there a way to get back in without losing all my photos?

Please Help! Somehow I have managed to mess up my password and now I am locked out of my Ipod. Is there a way back in without losing all my photos?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT201380 OK... I updated all "asked" items. Now I am "locked" out of my iPhoto. Any help PLEASE! I'm out of the USA right now, but it had been working fine up until today.

How can I get into my iPhoto ?
I updated ALL required updates and now I'm "Locked" out of iPhoto, saying I am "still" updating, but the App. Store says I am ALL updated?
Thanks!

Phillip...
Tap Settings > General > Reset > Reset Network Settings
Then restart the iPhone.
If that didn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections

I have an iphone3 and tried to log in too many times. Now I am locked out. What do I do?

I have an iphone3 and tried to log in too many times. Now I am locked out. When I press my home button, I get the emergency call screen and not my home screen.
What do I do?

Restore the phone using iTunes.

HT204088 Why is itunes asking security questions that were never asked in my set up? I am trying to purchase for the first time and now I am locked out. Not Happy. grrr

I have set my itunes account up and now I want to make a purchase, however Itunes wants me to answer security questions, these questions are not the same questions that I answered while setting up my account therefore I have no answers and now i am locked out. I am extremely frusturated. HELP!!!

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
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Changed the password on my phone and now i'm locked out, how can i change my password without accessing my phone?

changed the password on my 4s and now i'm locked out, how can i change my password without accessing my phone?

just so you all don't think i can't read i tried restoring my phone but it is telling me that it can't restore the phone because it is locked. i'm not entirely sure how i entered a password in twice incorrectly, but go figure. does anyone have anyother ideas other than restoring it?

I'm running OSX 10.9.2, when my system updated it required my Apple ID... When I provided it, it said that AppleID hadn't been used at the App Store... so now I'm locked out of my system... what do I do??

Suggestions Re: I'm running OSX 10.9.2, when my system updated it required my Apple ID... When I provided it, it said that AppleID hadn't been used at the App Store... so now I'm locked out of my system... what do I do??

First, there are no PPC Macs that can run Snow Leopard or later. Did you buy your iMac used? Where did you get Mavericks in the first place? If it was installed by the seller, then you are not licesnsed to use his/her copy.
Do you know exactly what iMac model you have? If it's a post 2010 model you can do the following:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet
            if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer. You may then go to the App Store to download Mavericks using your Apple ID.
If you have a 2010 model you may require a special firmware upgrade before you can do the above: Computers that can be upgraded to use OS X Internet Recovery.
If you have an earlier iMac then you must get Snow Leopard 10.6.8 installed by installing a version of Snow Leopard either included on the software restore discs or:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.

I couldn't remember the answers to my security questions. And I couldn't find the option to reset the questions. Now I'm locked out of my account for 8 hrs. What can I do to fix this?

I couldn't remember the answers to my security questions. And I couldn't find the option to reset the questions. Now I'm locked out of my account for 8 hrs. What can I do to fix this?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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India tech support fails again. Now I'm locked out.

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