Individual contact ringtones quit working

Has anyone had an issue with ringtones assigned to a contact stop working?

    @hobergmo
I understand the importance of being able to recognize certain callers by the ringtone you've assigned!  And it appears you have figured out the solution to your problem.  Please let us know how that worked out for you.  Thanks!
AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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        Rottieone,
    Thank you for reaching out to us. I am sorry to hear that you are having issues with features on your device. I just got this phone recently myself and love, so I hope you are as well. What exact issues are you having with the ringtone setup? Are you using a 3rd party app to set this up or uploading music to your phone from a SD card or computer? Do you get any error message? Please fill us in and I am sure that we can work together to get this resolved.
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    TonyG_VZW
    Follow us on Twitter @VZWSupport

  • Contact ringtone not working.

    I have set different ringtones for some of my regular contacts. But somehow, the global/default ringtone always rings when those contacts call me.
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    gratfuldead69 wrote:
    Does anyone else have this problem? All the downloaded ringtones wind up in my "music" file not in the default ringtone list. When I go into the music file and find the tone and say attach to contact, it says it did but when they call only the default ringer works. Also when you go into the contacts link it does shows the name of the ringtone I chose, but it is not in the list and nev
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    I have a similar experience with getting the message that my contacts have stopped. Here is my experience in resolving the issue.
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