Inefficient Calendar and Clock

I received the software update for my BB Z10 a week or two ago. As I understand it, the updates take out glitches and, I thought, make things easier. The calendar is NOT EFFICIENT anymore! Before, I could do everything on the one calendar page, now it takes about three steps - and they aren't clear! - to enter all my info. The clock is so **bleep** annoying now because if I happen to tap the screen at the wrong place, that annoying little red thing moves and changes the time for my alarm!
BlackBerry developers, if you're going to update software, INNOVATE, INNOVATE, INNOVATE! Nothing about the BlackBerry is innovative anymore. Stop playing catch-up with other companies. I have been using BB for several years and have always loved it. My new Z10 is sleek looking, much more esthetically pleasing than the iPhone in my view. However, I'm SO CLOSE to replacing my BB with an iPhone because of these updates that keep changing all my ringtones, notification sounds, display, etc. every bloody time I accept an update.
I hope someone from BB answers this. I wanted to send an email but of course it's impossible to do that. Apple (of which I own several products) is ALWAYS available to answer your questions, by phone or by email. BB's website is not even user friendly. No wonder this company is going down the toilet.
Yes, I'm an irate customer, a very dissatisfied one. Once my contract ends with BB, I will never get a BB again. Of course, they may no longer exist...
Please answer me.

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