Ineligible for upgrade pricing?

If you are ineligible for an upgrade can you purchase the iphone from the apple stores for the 8gb - 399 and 16gb - 499 prices or do you have to go to att store?

Apple will use the same method of determining your eligibility that att does in there stores. You will be able to purchase it at the ineligible price. good luck to you.

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HT4972 I'm trying to update my iPad 2 from 4.3.5 to the 5 but I keep getting error message ineligible for upgrade. Please help want to update.

Trying to update iPad 2 from 4.3.5 to 5.1.1, however I'm getting a message that states ineligible for update

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Here is the support site.
http://support.apple.com/kb/TS3694

How can i upgrade to IOS5.0? I get a message saying my ipad is ineligible for the upgrade

IOS5 downloads fine through itunes on my macbook and when I connect my ipad, it asks me if i want to upgrade.
When I say yes, it backups up the ipad, extracts the software and then shows a message saying my ipad is ineligible for the upgrade.

Hey Mighty Duck x,
Thanks for the question. After reviewing your post, it sounds like you need to authorize the computer. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Authorize your computer using iTunes
Thanks for using Apple Support Communities.
Have a nice day,
Mario

How do I get upgrade pricing for Elements 13 if I own Adobe Photoshop Elements 4.0?

How do I get upgrade pricing for Elements 13 if I own Adobe Photoshop Elements 4.0?

M@rch15
There have been several recent threads where the user is trying to install Premiere Elements 3.0/3.0.2 on Windows 7 64 bit and has been running into MPEG2 Activation message. When the user follows the message to get the MPEG2 Activation, the end message says that the MPEG2 Activation is no longer supported by Adobe and your version. Is that the situation that you are in?
The MPEG2 Activation is one of those first time use/one time only activations that should go on behind the scenes when you have an active Internet connection. Is that the message that you are getting, and do you have a working Internet connection?
The following has worked for a few
1. If the program is installed in Control Panel/Programs, then uninstall it the usual way.
2. Do a free ccleaner run through (regular cleaner and registry cleaner) to get rid of leftovers from incomplete uninstalls/reinstalls
CCleaner - Download
3. Install Premiere Elements 3.0 with antivirus and firewall(s) disabled
4. Once Premiere Elements 3.0 is installed, then install the 3.0.2 Update with the antivirus and firewall(s) disabled.
Adobe - Premiere Elements : For Windows : Adobe Premiere Elements 3.0.2 update
Any questions, please do not hesitate to ask.
Thank you.
ATR
Add On...You may want to include 5. Right click the Premiere Elements 3.0 desktop icon and select and apply Run As Administrator.

Upgrade pricing for Master Suite CS5

Over the years and recently, I have purchased the following products:
1. Dreamweaver, followed by Studio 8
2. PhotoShop CS, and CS2
3. Adobe Acrobat Pro (Latest version!)
4. Flash (Flex) Builder 4 Premium
After having owned all these products, Adobe still wants me to buy a full version of Master Suite CS5, and won't offer the upgrade pricing for it. That seems too harsh, and is honestly discouraging me from purchasing any of their products.
I completely understand that one cannot upgrade to CS5 suites based on a single product. But I have several of their products, and like them. I simply fail to understand why they won't allow upgrades when someone owns legit multiple products. Why would I buy a whole suite and duplicate products. Why not let users upgrade into a suite with multiple (single) products? 3, 4, 5, however many they can figure out would be equitable.
Thoughts, thanks!

From Studio 8 you can upgrade to the Master Collection for $1,245 at Amazon: http://amzn.to/bgy53K
You won't get a better deal than that.
Bob

Upgrade Pricing for Creative Cloud Accounts?

Is there upgrade pricing for those with the entry level account coming with a Creative Cloud account? I'd liek to get at least to the level allowing the blog module.
Bob

Hi there. Right now there is no upgrade option for this. We are planning to release this soon.
Regards,
Dragos M.

Wierd Pricing for Upgrades

Earlied this month I upgraded from Studio 8 to CS3 Web
Standard - $399.
Had I waited, I see I could upgrade from Studio 8 to CS4 Web
Standard
for the same price: $399.
Because I upgraded to CS3 Web Standard, I see that it will
cost me an
additional $388 to upgrade for CS4 Web Standard. This makes
no sense.
Going from Studio 8 directly to CS4 - $399.
Going from Studio 8 to CS3 to CS4 - $798.
Am I reading this upgrade pricing correctly?
Charles Newbury

> Well thats the way Adobe treats its customers...some win
and some lose.
> I agree with you, there should be a fair pricing system,
based on
> what past products you have purchased and finances you
have injected
> into their company.
And it's why I've decided to ignore the upgrade this time.
Last time we
were told if you got two upgrades behind, you had to
repurchase. This
time that deal is off and you can go all the way back to
MX2004 and
upgrade for the same price I can upgrade when I bought CS3.
Think
I'll wait until Adobe starts lowballing the price again. SOME
software
companies even reward early adopters. Not Adobe.

I bought Logic Express in September for the $200 that Apple is now charging for Logic Pro. Anybody in the same boat? Is it worth another 2 bills for the the Pro? Is there any kind of "upgrade" pricing? Thanks, all

I bought Logic Express in September for the $200 that Apple is now charging for Logic Pro. Anybody in the same boat? Is it worth another 2 bills for the the Pro? Is there any kind of "upgrade" pricing? Thanks, all

CFRiverdog wrote:
Is there any kind of "upgrade" pricing?
Nope
CCT

Is there upgrade pricing for FCE users?

My version of less than a year old. Does anyone know if Apple will be offering upgrade pricing?
Thanks

Yes. $99.

Upgrade scheduled for 1-21-12..could I do it 3 weeks early and still get upgrade pricing?

My upgrade date is 1-21-12..My fiance wants to come on a plan with me and her current contract with another company end on Jan 3. Would I be allowed to get my upgrade pricing a little earlier if I am adding a line and changing plans?
Also, we are not looking at IPhones..actually looking at the LG envision. Anyone have any clue?
Thanks in advance

JT4104 wrote:
My upgrade date is 1-21-12..My fiance wants to come on a plan with me and her current contract with another company end on Jan 3. Would I be allowed to get my upgrade pricing a little earlier if I am adding a line and changing plans? You can ask, but probably not. It depends on if you get a sympathetic rep, and if they say yes, I would upgrade with them immediately.
Also, we are not looking at IPhones..actually looking at the LG envision. Anyone have any clue? That makes it more likely, but not certain.
Thanks in advance
Each line has its own contract, so you can add your wife and get her a phone now without interfering with your upgrade.

Upgrade Pricing for Photoshop Elements to Photoshop CC

It would be great if Adobe offered upgrade pricing from Photoshop Elements to Photoshop CC at $9.99/month, just like the offer to those using CS3 or higher. I would like to have the ability to be able to really put Photoshop CC though its paces to make sure that at $19.99/month in the future is worth the investment.

Does anyone from Adobe care to respond?

Elements 12 to 13 upgrade pricing?

I have Elements package installed on my windows laptop for a while now and love them both?
I bought a new iMac and wanted to install them on it, but I can't.
Apparantly i need to upgrade to Elements 13.
But it appears like there is no upgrade price, just the full price regardless weather you are a current customer or not.
I don't have them very long, and it may well be my fault for not checking the most up to date version when buying it (I bought the boxed version in a store)
Any suggestions?
Cheers,
JJ.

kitesurfjj
The key to the matter, as I see it, Adobe no longer is selling Premiere Elements 12. So, how can it give you a discount on something that it does no longer sell.
Also consider that upgrade pricing is an Adobe pricing break that does not extend to authorized resellers.
If you have a boxed version of Premiere Elements 12, then you have an installation disc for Windows and another installation disc for Mac.
Typically there is but one purchased serial number that should come with that. And, you already have it installed and activated on two of your Windows computers. Max allowed by Adobe. So, if you want to get started with Premiere Elements 12 Mac, consider deactivating Premiere Elements 12 on one of the Windows computers.
Then decide what next. Next looks like you purchasing another license with a new serial number for a 3rd computer. There are some online places that still seem to have 12 in stock.
Have you shopped around outside of Adobe for 12 boxed? You may be able to find it at a lower price than what you were looking for from any Adobe's upgrade pricing.
Please review and consider.
ATR

Require Education ID for upgrade?

Hi,
I am currently a staff member at a university and therefore am elegible to purchase a student/teacher edition of CS5 Master Collection. However, I want to be sure that when the next upgrade comes along, if I am not employed by an educational institution anymore - then what happens? Am I not allowed to upgrade my product because I wouldn't have an ID any more? In which case, I would then have to buy the full version so I might as well just buy it now and pay less later.
Or am I able to upgrade from the teacher/student version to a full version, but still pay less because it is an upgrade?
Thanks very much for your reply.

Academic versions carry full upgrade rights should you no longer be eligible for academic pricing.
IOW, there is no difference between your academic version and full commercial version when it comes time to upgrade.
Bob

I bought Adobe Acrobat Pro XI but installing software does not recognize Acrobat 7.0 Pro for upgrade

I bought Adobe Acrobat Pro XI but installing software does not recognize Acrobat 7.0 Pro for upgrade

That's correct.
Acrobat 8 is the earliest version from which you can upgrade to Acrobat XI
http://www.adobe.com/products/acrobatpro/buying-guide-upgrade-pricing.html
Unfortunately, Acrobat 7 is not eligible.

Ugggh - Say it isn't so - changed policy on upgrade pricing on smart phones on basic phone line

I had been waiting until my son's basic / dumb phone line was eligible for an upgrade to purchase the iPhone 5. People had told me if we bought the iPhone 5 on his line and then re-activate his basic phone line then I could use the phone on my line (thereby keeping my unlimited data). I've also heard people do this and sell the phone on ebay. Now, a Verizon rep told me that you have to keep the new phone active on the line for 90 days or else they will charge you back for the full price of the phone. Grrrr -- it seems like they closed this loophole. Can anyone confirm or deny it with a link to where it says this in the Verizon 'fine print' on the website (I can't seem to find it)? I'm really disappointed!

MichelleLong wrote:
It was a corporate store. I hadn't heard that before which is why I posted the question. I wondered if Verizon had closed the loophole on getting upgrade pricing and switching the phone to another line to keep the unlimited data.
It may have been a Verizon "authorized reseller" which is NOT a corporate Verizon store - places like the mall kiosks or storefronts that look very "Verizon" may be a reseller. You need to check the Store locator to be sure which are, in fact, corporate stores.
And for the record, the "loophole" (which really isn't a loophole at all, it's always been available) that allows you to upgrade one line and use the phone on another (upgrade transfer, buddy upgrade, whatever you want to call it) is still in place; there are no 90-day restrictions. If the store you are dealing with is telling you that you need to keep the phone active on the line for 90-days or face penalties, then it is NOT a Verizon corporate store.

Ineligible for upgrade pricing?

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