Inernet Explorer error when setting report options to xml

I get an error message stating that I need ot upgrade my ie to version 6 when I try to set reporting options to xml. The ie version on the PC is 6.0.2900.2180....
Has anyone had this problem?

Anand,
thanks for the help.
Regarding your questions, I found the key to be missing on 3 computers. One was a Dell Laptop with factory installed XP pro and the other 2 were Stealth computers (rack mount) also with XP pro from the factory.
The computeres are on our network and get updates regularly, so I do not know if the updates had anything to do with the problem.
Screenshot of IE is attached (.bmp)
Attachments:
IE6.jpg ‏52 KB

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Error when linking report to stored procedure defined with one input parm

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USE [Allegro]
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Hi,
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Hi,
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Error when exporting reports using MAPI

We created a .NET class that wraps CR 2010 .NET Crystal Reports functions and made it COM visible. This class is used to create a COM object in a js script which in turn used to export reports to a PDF file with the destination MAPI.
It exports reports just fine without any errors however if prior to instantiation the exporting class we instantiate a class that has nothing to do with the Crystal Reports functions, our exporting object throws u201CExternal component has thrown an exception.u201D error when exporting. It appears that it has something to do with the SideBySide feature. I was wondering if somebody knows what causes this and if there is a way to fix this problem.
Thanks for your help!
 
 
Below are 2 procmon.exe outputs, the first when exporting works and the second when it doesnu2019t
 
 
 
1) Procmon.exe output when exporting works fine
 
 
 HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS Desired Access: Read
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\CommonFilesDir SUCCESS Type: REG_SZ, Length: 72, Data: C:\Program Files (x86)\Common Files
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL FAST IO DISALLOWED
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
 7:16:30.7403615 AM test.exe 4396 FASTIO_QUERY_INFORMATION C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Data/List Directory, Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL FILE LOCKED WITH ONLY READERS SyncType: SyncTypeCreateSection, PageProtection:
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS SyncType: SyncTypeOther
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Image Base: 0x79260000, Image Size: 0x1073000
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryNameInformationFile, Name: \Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide SUCCESS Desired Access: Read
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide SUCCESS KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide\PreferExternalManifest NAME NOT FOUND Length: 20
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 
 
 //////////////////////////////////////////////////////////////////////
 2) Procmon.exe output when exporting doesnu2019t work, notice that it tries to open MSO.dll at the same location as in the output above but fails, it tries then to open it at several other locations and fails
 
 
 HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS Desired Access: Read
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\CommonFilesDir SUCCESS Type: REG_SZ, Length: 72, Data: C:\Program Files (x86)\Common Files
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL FAST IO DISALLOWED
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Data/List Directory, Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL FILE LOCKED WITH ONLY READERS SyncType: SyncTypeCreateSection, PageProtection:
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS SyncType: SyncTypeOther
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Users\Paul\projects\temp\test\Debug\MSO.dll FAST IO DISALLOWED
 C:\Users\Paul\projects\temp\test\Debug\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Program Files (x86)\Microsoft Office\Office12\MSO.dll FAST IO DISALLOWED
 C:\Program Files (x86)\Microsoft Office\Office12\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Windows\SysWOW64\MSO.dll FAST IO DISALLOWED
 C:\Windows\SysWOW64\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Windows\system\MSO.dll FAST IO DISALLOWED
 C:\Windows\system\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Windows\MSO.dll FAST IO DISALLOWED
 C:\Windows\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a

I tried to run exporting code in a .net application and got the same error. I first created the COM object that causes the problem and then ran exporting CR functions. It works fine if I run the code without creating the COM object.
Below is the code I used.
 Type objClassType = Type.GetTypeFromProgID("ebms.main");
 object objMain = Activator.CreateInstance(objClassType);
 try
 object[] p = new object[4];
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 p[1] = "C:\\ebms\\co1";
 p[2] = "Administrator";
 p[3] = "";
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 catch (Exception ex)
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 this.RPTDoc.Load(@"C:\\Users\\Paul\\Desktop\\AR Customer List.rpt");
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 ExportOptions exportOpts = new ExportOptions();
 pdfOpts.UsePageRange = false;
 exportOpts.ExportFormatOptions = pdfOpts;
 mailOpts.MailMessage = "something";
 mailOpts.MailSubject = "something";
 mailOpts.MailToList = "emailaddress";
 exportOpts.ExportDestinationOptions = mailOpts;
 exportOpts.ExportDestinationType = ExportDestinationType.MicrosoftMail;
 exportOpts.ExportFormatType = ExportFormatType.PortableDocFormat;
 try
 this.RPTDoc.Export(exportOpts);
 catch (Exception ex)
 MessageBox.Show(ex.Message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);

REP-0081 error when emailing report output

I am using RUN_REPORT_OBJECT to execute a report from a form. I have the report set up as a Report object in the form. The report runs fine to screen or to file, but I am getting an error when attempting to email report in batch mode:
REP-0081: Error during file I/O operation.
REP-0110: Unable to open file 'mpa02448.pdf'.
scaba 14
Execution Mode = Batch
Report Destination = Mail
Report Destination Name = [email protected]
Report Destination Format = PDF
I am able to send email to the same address via UTL_SMTP directly from the form, so it is not an email handler problem.
Any ideas?

I have verified the latest patches.
Addresses are indeed in Windows address book.
As far as verifying permissions on the file, the file does not exist. It would appear that the error is generated when creating the PDF file, before emailing occurs. Again, however, I do not have problems writing to file directly.
Is there a default directory used when emailing report for file creation? Perhaps the permissions on that directory need to be changed. Please advise.

"Software Usage Metrics initialize failed" error when open Report Manager, after moving ReportServer from SSRS 2008 to SSRS 2012 (Native Mode)

I've asked this question in SQL Server Upgrade forume, I'm asking here as well:
Your help is highly appreciated!
After migrating ReportServer db from 2008 to 2012, when access Report Manager throughhttp://myserver:80/Reports, I got the error below:
ui!ReportManager_0-3!11d8!02/04/2013-15:19:12:: e ERROR: Software Usage Metrics initialize failed
The process is below:
•I successfully installed SQL Server 2012 (64-bit) Enterprise as a Native Mode on a server who runs Windows 7 Enterprise SP1 (64-bit).
•I restored "ReportServer2008To2012" and "ReportServer2008To2012TempDB" in SSRS 2012 from the db files backed up in SQL 2008. In SSRS 2008, I have SSRS Model, ad-hoc reports based on model, and I also have canned reports built through BIDS
report server project.
•I reconfigured both databases' Compatibility level to SQL Server 2012(110) from SQL Server 2008(100).
•I configured SSRS through Reporting Services Configuration Manager as below:
> I chosen "Use built-in account:" as Service Account
> In "Database" tab, I selected "Choose an existing report server database" and choose "ReportServer2008To2012" db, I used "Windows Authentication" (my login has the System Administrator priviledge). I got all 4 parts
success: Verifying database sku = Success; Generating rights scripts = Success; Applying connection rights = Success; Setting DSN = Success.
> I went to "Scale-out Deployment" to check if the initializing succeed, I found nothing there.
Here are what I did from different approaches:
A •I went to "Encryption Keys" and restored the key I backed up from SSRS 2008, after retoring, I got two initialized instances: One is on my current server (SSRS 2012), the other one is from the old server (SSRS 2008).
   I deleted the old one(SSRS 2008) through "Remove Server" action and kept the one on my current server(SSRS 2012).
   After I restart SSRS service, and tried to connect Report Manager, I got "An internal error occurred on the report server. See the error log for more details."
   I checked the log file, the error is actually "ERROR: Software Usage Metrics initialize failed"
B •I also tried to "Delete Encrypted Content" and did see the SSRS was initialized through checking it on "Scale-out Deployment", however when I tried to open Report Manager, I got the same error.
Anyone had the same issue? Any solution? Thanks in advance!

Your help is highly appreciated!
After migrating ReportServer db from 2008 to 2012, when access Report Manager through
http://myserver:80/Reports, I got the error below:
ui!ReportManager_0-3!11d8!02/04/2013-15:19:12:: e ERROR: Software Usage Metrics initialize failed
The process is below:
•I successfully installed SQL Server 2012 (64-bit) Enterprise as a Native Mode on a server who runs Windows 7 Enterprise SP1 (64-bit).
•I restored "ReportServer2008To2012" and "ReportServer2008To2012TempDB" in SSRS 2012 from the db files backed up in SQL 2008. In SSRS 2008, I have SSRS Model, ad-hoc reports based on model, and I also have canned reports built through BIDS
report server project.
•I reconfigured both databases' Compatibility level to SQL Server 2012(110) from SQL Server 2008(100).
•I configured SSRS through Reporting Services Configuration Manager as below:
> I chosen "Use built-in account:" as Service Account
> In "Database" tab, I selected "Choose an existing report server database" and choose "ReportServer2008To2012" db, I used "Windows Authentication" (my login has the System Administrator priviledge). I got all
4 parts success: Verifying database sku = Success; Generating rights scripts = Success; Applying connection rights = Success; Setting DSN = Success.
> I went to "Scale-out Deployment" to check if the initializing succeed, I found nothing there.
Here are what I did from different approaches:
A •I went to "Encryption Keys" and restored the key I backed up from SSRS 2008, after retoring, I got two initialized instances: One is on my current server (SSRS 2012), the other one is from the old server (SSRS 2008).
   I deleted the old one(SSRS 2008) through "Remove Server" action and kept the one on my current server(SSRS 2012).
   After I restart SSRS service, and tried to connect Report Manager, I got "An internal error occurred on the report server. See the error log for more details."
   I checked the log file, the error is actually "ERROR: Software Usage Metrics initialize failed"
B •I also tried to "Delete Encrypted Content" and did see the SSRS was initialized through checking it on "Scale-out Deployment", however when I tried to open Report Manager, I got the same error.
Anyone had the same issue? Any solution? Thanks in advance!

Getting BEFOREREPORTTRIGGER error when running report on web

Hi,
I have developed a report which uses lexicals in main query. In lexicals I apply filters (if any) which come as parameters from the GUI via a dbase table. When report is run locally using "Run Paper Layout" option it works as desired -- with or without filters.
When report is run via GUI it runs fine when no filters are applied. Problem comes when any of the filter is applied in any one of the cases selected from the GUI.
And I get the following errors.
REP-1419: Please contact the Systems Administrator.
REP-1419: 'beforereport': PL/SQL program aborted.
when I go and check the beforereport trigger it does not show any errors when report is run within report builder.
Any suggestions would be appreciated
Thanks in advance

Problem comes when any of the filter is applied in any one of the cases selected from the GUI.Do you mean that the problems only shows when you run the report in your browser via 9iAS?
Which version are you using?
Can you post the before report trigger?

Intermitten Errors when running reports in Crystal Report Viewer

Hi All,
We get intermittent errors when running the same crystal report over and over again. Most of the time, it would run perfectly fine. Once in a while we would see the error message below displayed...
Failed to open the connection. Failed to open the connection. C:\DOCUME1\USBOAD1\LOCALS~1\Temp\{432E6564-2811-4364-84FB-5E315F8DCBCA}.rpt
CrystalReportViewer - CrystalReportViewer1
Error: Object reference not set to an instance of an object.
We don't know how to reproduce this error. We tried looking into the BusinessObjects log files and the error is trapped inside C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Logging\crystalras_2009420_3626_2716_ras.log with the message below:
ErrorLog 2009 4 21 11:28:28.598 2716 10272 (\servers\ras\dtsagent\reporthandler.cpp:11592): CReportHandler::buildReportViewerError: CSResultException thrown. ErrorSrc:"CRPE" FileName:"\servers\ras\dtsagent\reporthandler.cpp" LineNum:11588 ErrorCode:756 ErrorMsg:"Failed to open the connection.
Failed to open the connection.
C:\DOCUME1\USBOAD1.000\LOCALS~1\Temp\{432E6564-2811-4364-84FB-5E315F8DCBCA}.rpt" DetailedErrorMsg:"
Question:
Does anyone know why this is happening? Any help will be much appreciated. It happens maybe 1 out of 10 times the report runs.
Versions:
CR XI R2 SP1
.Net Framework 2.0
Windows 2000 SP4

Hi,
Give it a try by using the close and dispose method for report object and also use the GC.collect.
Hope it helps!!
Amit

Set Report options on user interface launch

Is there a way to set the Report Options dynamically when the Operator Interface launches? Using CVI 8.5.
For example if user select HTML report then Sequence for Select a Reprot Generator for Producing the Report Body should be selected. Result Filtering to be set to All Results and Include Limits and Measurement checked.
CLD,CTD

Hello lvrat,
If you want this to happen each time the Operator Interface launches, you can place a sequence call in "FrontEndCallbacks.seq" to run "Configure Report Options" from the process model. This will essentially call "ModelSupport.seq" which runs modelsupport2.dll. This is exactly what happens when you click Configure->Report Options... from a TestStand Development System.
Note: FrontEndCallbacks.seq runs at the start of the Operator Interface and at the exit of the Operator Interface because it handles Login & Logout. You will need to prevent it from running this "Configure Report Options" sequence call at Logout by setting the Precondition to "!Parameters.logout". Also, If your Login step has a Post Action to "Goto step" -> "<EndGroup>", you must set the Post Action to "Goto Next Step".
Regards,
Jeff L.
Applications Engineer | National Instruments

Inernet Explorer error when setting report options to xml

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