Infected with malware. Says my hard drive is full, wont let me delete applications or allow clamx av to finish running.

Pretty much what the title says. I'm pretty sure I got it from some Japanese blog that gizmodo linked to. I can't delete files, can't download files because apparently my hard drive is full (even though i really have 77gb free) and clamx av is shut down before it is able to finish running. I don't really know what to do or if I even have malware. I never downloaded and installed an application like you have to do to activate the mac security malware. Any thoughts would be appreciated.

So when do you get the "your HD is full" message?

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Why does my Mac say my hard drive is full, but that's not true?

Why does my Mac say my hard drive is full, but there should be plenty of space on it?

You need to get a program like OmniDiskSweeper, it will check your drive and see what is taking up the space. From there you can decide what to do.

My hard drive is full even when I delete big files?

I got a notification telling me my hard drive was full. I had been downloading a lot lately so I knew it was going to happen. I then went through and deleted 34GB that I had in one of my folders. But even when I deleted and emptyed my trash my hard drive says it's still full. I showed hidden files but there aren't enough of those to be causing the issue.
I'm planning on getting an external hard drive to free up another 68BG or more of space but until I do I need to know why the 34GB that I deleted didnt free up space.

What version of the Mac OS is running on your MacBook?

Can anyone help with clearing space on my Mac Mini, it says the hard drive is full and runs slowly.

Please help, we got the Mac Mini from a family member so it may have his stuff on it but no longer required, we have only put a smal amount of data on it so don't believe we have over filled it. I backed up to a hard drive all photos etc as I thought it may be them filling it, now I cannot even scan a document to it. Is there any way to Defrag it as you can normally do to a windows system as well as either declutter it or restore the whole thing.
Best Regards
Smithy

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.

My external hard drive doesn't wont let me save with my new MacBook Pro, I could save with my old one but not with my new one.

Ok so I recently got a new MacBook Pro and my external hard drive will let me see what I have on it but wont let me save. It worked fine with other MacBook Pro's with snowleperd but dosen't seem to work with my Mountian Lion.

Open Disk Utility
Select the external drive
Then read the parameters for that drive
Allan

Hi i have a macbook air and want to use an external hard drive but it wont let me drop and drag a folder in to iy

Hi i have a macbook air that we have some photos on and i have an external hardrive that we used to use on our laptop, i have tried to drag and drop folders on to the external hardrdive and it wont let me or copy and paste???
it just shows a circle with a diagonal line through it
any help please?

I suspect that the external HDD is not formatted that will allow the MBA write to it. You will have to open Disk Utility>Erase and format it to Mac OS Extended (Journaled). Note that this will delete all data on the external HDD.
Ciao.

My MacBook says my hard drive is full - but it isn't!

My MacBook keeps saying I have no disk space left yet when I add up the space I've used, it comes to less than 50GB of my 180GB drive. How can this be? Where are these mysterious files supposedly taking up all this space and how do I get rid of them?
Please help!!!
Thanks in advance =)

Hi and welcome to Discussions,
use something like Disk Inventory X http://www.macupdate.com/info.php/id/14393/disk-inventory-x to determine what's eating up your harddisk space.
A simple 'add up' might be leaving out a lot of files (especially system files and the like).
Regards
Stefan

MacBook Air saying hard drive is full when it's really not

I have just started getting error messages saying that my startup disk is full, saying I have "Zero KB" available, which makes sense being I have been doing a lot of downloading recently and have been learning Java programming (lots of Java and Class files), and the fact that 80GB isn't a lot of storage space these days (and hasn't been for at least the last 5 years), most notebooks these days have at least 200GB hard drives in them (that is one thing, that as much as I love Macs, has always irked me about them, very little storage space)
I have deleted over 30KB worth of unimportant files to free up some space (one file being 24KB alone), then opened a Finder window only to find out that it still says "Zero KB Available", if I delete 30+KB worth of files, shouldn't there be an equivalent amount of storage space afterwards? It doesn't make any sense that I would still be getting "Zero KB Available" after I deleted 30+KB worth of data
I am not sure if it's related, but for quite a while, I have noticed that my MacBook has been making a clicking noise, this has been happening for quite a while, though I have been hearing it less than before, and just recently I am now hearing what sounds like a screech coming from the MacBook (mostly when I put it on standby by closing the screen, right when the sleep mode initiates), though I have ignored it, being until now, I have not noticed any problems with the MacBook, no loss of data, no corruption, etc., and now the only problem I am experiencing is that it's saying my hard drive is 100% full even after deleting some files, though does fail when I try to verify the disk in Disk Utility
So is there a reasonable explanation for why it's saying my hard drive is full, or is it possible that there could be a potential disk failure?
Message was edited by: Mikedamirault2
Reason for edit: Paragraph Spacing

18tracks, a KB is small, Ill give you that, but the reply you typed alone, if copied to TextEdit and saved in TXT or RTF format should only be several bytes (under a KB), I have Java and Class files with plenty more text in it and they only range from 1KB to 8KBs, way below 30KB, though if I were to save this webpage as an HTML file, then yes, it would probably get close
Regardless, it doesn't matter how little I delete, even if I only delete one 1KB file, it should still say 1KB free, yes that is barely anything, but at least that means it would be accurate
My point, was I deleted 30+KBs worth of data (that is a rough estimate, I am not exactly sure how much I deleted) and Finder STILL said that I had "Zero KB" available, I don't know about you, but 30KB sure sounds like a HUGE difference than 0KB
To me, this means that it doesn't matter if I deleted 1KB, 1MB, or even 1GB worth, Finder would still say that "Zero KB" is available, and the OS will still refuse to save or manipulate files, to me, that's a sign that something much bigger is going on, and with the clicking and screeching going on (which may not necessarily be the hard drive, but you never know), and the fact that my hard drive failed a verification, something tells me my hard drive must not be in good shape, and could possibly be disastrous

Hard Drive is full. Didn't empty trash bin but can't see deleted files.

My MBP Retina is warning me that hard drive is full. I have deleted large files, but they don't appear in trash. Can't see them in folder either. But memory issue persists. Never emptied trash bin, but still can't see them.

I have the same problem. My hard drive is full and my trash appears empty. When I drag items to trash it makes the sound but the file doesn't delete and or appear in the trash can. I've tried holding down "option" to empty, going to Finder and holding "shift+command+option" but nothing happens.
Help?

MacBook hard drive is full again. Replaced original hard drive with a Samsung SSD 840 Pro Series 256GB hard drive about 18 mo. ago, but my MacBook is now already saying that my hard drive is full again. 13in. Alum. Late 2008 MacBook

My MacBook hard drive is full again. I have a 13in. Aluminum, Late 2008 MacBook, and about 18 months ago (in October 2013), I replaced the original hard drive with a Samsung SSD 840 Pro Series 256GB hard drive. However, my MacBook is now already saying that my hard drive is full again. When I check "System Information," under "Storage," it states the following: Audio 52.02 GB; Movies 33.68GB; Photos 43.13GB; Apps 14.76 GB; Backups 174.4 MB; and Other 96.39GB.
Also, at home, I have an Apple Time Capsule 4th Generation 2TB that I use as my wireless router, and I also use it for automatic backup via Time Machine. And when I first purchased Time Capsule, the first time I connected Time Capsule, Time Machine asked if I would like to use it to back up my files, and I clicked, "Use as Backup Disk." And that's really all I've ever done with Time Capsule.
In addition, I also have a LaCie Porsche Design P'9223 1TB external hard drive. I have copied my MacBook's hard drive onto my LaCie external hard drive.
Does anyone have any suggestions? Obviously the Audio, Movies, Photos, and Apps are taking up a lot of space... Any suggestions re: what I can do with Audio, Movies, Photos, and Apps? And what about the Other? Other is taking up 96.39 GB. What is Other, and what can I do about it?
And what about partitioning my hard drive... Is that something I should do? Should I partition, or configure, my MacBook's internal hard drive differently? And should I partition, or configure, my external hard drive? And if I need to partition, or configure, my MacBook's internal hard drive differently, how do I setup Time Machine to backup per any such changes? Same thing for my external hard drive?
13in. Aluminum, Late 2008 MacBook, 250 GB (with upgraded Samsung SSD 840 Pro Series 256GB hard drive)
Processor 2.4 GHz Intel Core 2 Duo
Memory 2 GB 1067 MHz DDR3
OS X 10.9.5
plus
Apple Time Capsule 4th Generation 2TB
LaCie Porsche Design P'9223 1TB external hard drive
Thank you for your help.

Partitioning makes no sense. You have a drawer full of stuff. Split it into two smaller drawers and you have two smaller drawers full of stuff.
Decide what you can store on external storage - your iPhoto/Aperture/Lightroom libraries can all be stored on externals, as can your iTunes Libraries and so on. Do you need to carry 30 gigs of movies with you all the time? You can get portable drives the size of an iPhone these days.

Facebook will not let me sign in on my ipad2 saying I am infected with malware...***? It says I must remove the malware first to continue...how do I do that with an iPad?

Tried to sign in on my Facebook account and it would not let me as it says my computer/device is infected with malware and I must remove the malware before I can continue...So how do I do that on an iPad? I was just signed in to FB an hour earlier on here and had no message then. Can someone help me figure this out please. I had no idea the iPad could also get malware....Thanks!

What you may have got was an ad, that tells you you have malware, when in fact when you either click on the ad or try to X out of the ad, that's when it installs the malware on your computer. It's a trick. If it's indeed like that, that's when it's good for the iPad, since it can't get the junk they're trying to push out.

We have been blocked from Facebook with a message that says we have been infected with malware on our iPad 2, what can we do?

We have been blocked from Facebook with a message that says we have been infected with malware on our iPad 2, what can we do?

You don't have malware on your iPad. Report the issue to FaceBook: http://www.facebook.com/help/

I reinstalled osx 10.8.2 from recovery disk, now verify disk says my hard drive is there but wont boot into it regardless which partition i select to boot into , everytime it boots me into the recovery, i need help!

Mb pro running like garbage with 10.8.2 tried a reinstall of osx from recovery utility now the utility says my hard drive is ok but wont boot into it keeps booting me back into recovery tried restart option to select disk tried using the select startup disk from recovery, gives a message asking if i really want to boot to it and in that message is the only rime it shows a question mark on the drive dont know what to do cant find similar issue

Your rushing and not making much sense.
Your machine was running like garbage, so you tried to reinstall 10.8---did you do this or not?
Disk Utility says your drive is ok, that's good.
But when you boot it keeps booting Recovery HD, so perhaps the firmware has made a mistake, it can forget.
You held the option key down to boot into Startup Manager, why didn't you select OS X for the boot volume?
When you get into OS X you change the Startup Disk in System Preferences, that should take care of the Flashing Question mark issue.
attemtping to ireinstall osx from recovery partition bar is full on install screen, but im now at -6hours remaining
So now your reinstalling OS X like you set out to do before, it does take some time as it has to download from Apple's servers.
If your Internet connection is slow and/or Wifi is slow then it will take awhile.
So you should have the Flashing Question Mark and Reinstall Only OS X covered.
You should be able to boot the machine, but your performance issues may be something else and still remain.
Why is my computer slow?
Step by Step to fix your Mac
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/?p er_page=50

Have had to re-download Mozilla due to malware - final step of installation asks if I will allow unknown publisher to make changes to computer - click YES and get message my computer is infected with malware - click NO and cannot open Mozilla

Long story short, unwisely allowed unknown publisher to make changes to my computer (which I thought was related to my anti-virus protection) last night. In the process, seems I allowed malware (called antivirus8). Neither Explorer or Mozilla were available - seemed to have been wiped out by antivirus8 thing. Explorer came back up (with favorites still intact) after doing full scans and a few other things...but Mozilla did not. Uninstalled Mozilla and re-downloaded. Final step of installation asked if I wanted to allow an unknown publisher (and I'm sorry to say I don't remember exactly what it was...something with safe in the name, I think) to make changes to my computer. Clicked NO and still not able to access Mozilla...redid and clicked YES and immediately got message that my computer was infected with malware. Have used Mozilla for years...hate just having Explorer. Anti-virus program is Kaspersky...ran full scan and it did not detect a thing...so I really don't know what happened!

Try running several malware scanners to see if Kaspersky missed anything. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
* [http://www.malwarebytes.org/mbam.php Malwarebytes]
* [http://www.superantispyware.com/ SUPERAntiSpyware]
* [http://www.lavasoft.com/products/ad_aware_free.php Ad-Aware]
* [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Windows Defender]
* [http://www.safer-networking.org/en/home/index.html Spybot S&D]
If the above malware scanners do not find any malware or can not clear it, you should consider posting in one of these forums for specialized malware removal help:
* http://forums.spybot.info/
* http://www.spywarewarrior.com/index.php
* http://forum.aumha.org/
* http://www.bleepingcomputer.com/forums/
* http://www.spywareinfoforum.com/

Half a million Mac computers 'infected with malware'... is this a legitimate concern?

Received an email "Half a million Mac computers 'infected with malware' "... is this a legitimate concern?

The email itself may be suspect but the story is not:
http://arstechnica.com/apple/news/2012/04/flashback-trojan-reportedly-controls-h alf-a-million-macs-and-counting.ars
although the original source (a Russian anti-virus company ) may or may not be genuine, Ars Technica is highly respected.
As limnos says, you should disable Java (not Javascript) and also turn off 'Open safe files after downloading' in Safari Preferences/General.
You should also read this:
Flashback Trojan - Detection, and how to remove (with caution):
http://www.f-secure.com/v-descs/trojan-downloader_osx_flashback_i.shtml

Infected with malware. Says my hard drive is full, wont let me delete applications or allow clamx av to finish running.

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