Infinite loop when trying to purchase a subscription in the sandbox environment

We have set up a newsstand app with subscription functionality. We are testing the subscription functionality by using test users that have been set up in itunesconnect. When testing, we find that we get into an infinite loop when trying to subscribe to a magazine. After getting the pop-up to validate payment information, we are directed to the app store with a grey box, that looks like it should contain purchase information, but the page keeps reloading and we never get the option to enter this info. Finally a message appears that says the this is a test environment. I have included some screenshots below. Any thoughts?

I was able to unzip the file "Adobe Creative Suite 6 Design & Web Premium MAC.zip" using stuffit expander, free from www.stuffit.com.  I am not sure why the expander native in Mac OSX v 10.9 ("Archive Utility.app") wasn't able to do this (I tried repeatedly for 2 days).  But stuffit expander worked fine and now the software is running...

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    I was able to unzip the file "Adobe Creative Suite 6 Design & Web Premium MAC.zip" using stuffit expander, free from www.stuffit.com.  I am not sure why the expander native in Mac OSX v 10.9 ("Archive Utility.app") wasn't able to do this (I tried repeatedly for 2 days).  But stuffit expander worked fine and now the software is running...

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