Infinity and Ipad incompatability?

Hi folks
Some months ago, I upgraded my system to Infinity. After some initial problems ,it is generally superb giving download speeds of up to 70/80 mps with upload speeds of around 17mps. I use an Imac and a Samsung 10 tablet without any issues of any kind.
However, ever since the change my wife's Ipad 2 performs poorly. It drops out a number of times every day. without fail. Watching the BT Helpline videos they state that the new Hub5 (installed) automatically switches between wireless settings 2.4Ghz and 5Ghz, and that the newer equipment works faster the nearer it is to the hub (and implies that the older equipment works merrily away in the background as it always did at its' slower speeds).
If I understand correctly the Ipad 2 is 2.4 Ghz, and it also generally happens to be used in the lounge which is as far away from the hub as you can get. That being the case, shouldn't it happily work away at 2.4Ghz as it did last year, before the arrival of Infinity?
I don't understand why, if these gadgets are automatic, and are couple of switching automatically as required, does it need some sort of manual intervention to make them work properly. Have I misunderstood the meaning of automatic?
I don't have a technical mind and have got completely lost in reading some of the solutions in other postings.
Can anybody help a complete numpty to understand, in simple english, what I need to do, and why, to avoid any more domestic ear-ache.
I would welcome your sympathetic responses.
regards
John

As far as I am aware the iPad2 to can use the 5Ghz frequency. Some devices and in particular Apple devices seem to have a problem with the dual frequencies having the same SSid (name). Try giving the 2.4Ghz and 5Ghz frequencies different SSids. Just add a 5 to the end of the 5Ghz SSid so you know which is which. Check the 5 GHz Sync with 2.4 GHz: is set to NO.
Once you have done that "forget" the connection and then restart the ipad and log onto both. The ipad should then automatically switch to the strongest signal.
You'll need to connect your other devices that can use both frequencies to both SSids if you want them to be able to use both/either frequencies.
See this link
http://bt.custhelp.com/app/answers/detail/a_id/44798/~/i-have-problems-connecting-5ghz-and-dual-band...

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