Infinity connection drops every time I use the lan...

So I've discussed this on here before with no joy (https://community.bt.com/t5/BT-Infinity-Speed-Connection/connection-drops-every-time-I-get-a-call-on... and I've tried swapping out all the equipment with no success. It is driving us mad now....we have to unplug the landline if we're going to use the Internet for a protracted period, just in case!
Advice please: where do I go from here? When I use the broadband section to report a fault I end up in a dead-end of self-help docs.
Do I report it as a phone line problem (and pay for an engineer to visiit) even though the phone line tests out OK?
Solved!
Go to Solution.

Well, that will teach me to be so optimistic..
So I'm now £129 lighter and using a new line...and the broadband doesn't drop out everytime the phone rings..
BUT it drops out periodically all the time now.. AND the speed is much less than before (I get 30 Mbps on a good day..15 Mbps is typical ,and it was less than 10 Mbps today before it dropped out completely). This may sound churlish to some but I work from home sometimes and the drop in speed, coupled with the frequent disconnections, is making it unworkable...
So I've reported the fault and despite the very nice Indian woman telling me that '15 Mbps is typical for wireless' after going through a very lengthy script, I am not happy. Wireless/Wired = makes no difference..I've tried...
Since its worse than before I've asked whether than can switch me back to my old line..the call raised on the 11th was marked as resolved today although I've still no resolution even though I was promised an answer within 24 hours..and have been promised that again today...and nobody rings me on my contact number that I give them (and is in my MyBT profile) but spurious 'we tried to contact you' messages are left on my home answerphone while I'm at work...
Resolved
Broadband fault VOL011-***********
*sigh* according to the official checker I should be getting better....
(edited to remove the actual fault code since it is deemed a security risk)

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