Infinity Download Speed 3.6 Mb/s after 4 weeks :-(

I 'upgraded' from BT standard broadband (4.9 Mb/s download) to BT Infinity 4 weeks ago. The peak speed I've had when first installed was 7 Mb down/ 1Mb up - I was quoted 19.4 Mb /2Mb. Engineer showed line synch speed of around 20 Mb, saying speed should increase during training period. Speed dropped to about 5 Mb after first day or so.
After various long calls to call centre and lots of **bleep** like 'you'll get very good 30/6 Mb speeds after the 10 period... Engineer is working on it ....yes this is a real speed estimate for your line'. That was when the phone line to the call centre actually worked and they could here me. After phoning cancellations and recording my complaints they booked an engineer for last Friday morning - all this took about 45 minutes on the phone. Engineer failed to call or turn up - I called them, they asked if I could remain at home for the afternoon - an engineer may call. I said I'd only wait if they actually sent an engineer. At 3.10pm the OpenReach control centre (Welsh accent) said an engineer would be with me in 30 minutes..... they never turned up.
I got more outright lies about the engineer visiting the exchange instead of me, had found a fault & had ordered a new switch. It was confirmed by engineer that finally turned up on Monday that what I was told was rubbish - no engineer had been to exchange and the fault had not yet been diagnosed.
Engineer on Monday tested line synch, gets 16 Mb but could not get better than 5 Mb download on his laptop nor my PC. He went to cabinet(about 3/4 mile away from property and 10 yards from exchange ) checked stuff there. He claims controller said my profile was set correctly (24/2) and wouldn't reset it. He came back here (to my surprise) and replaced all of DSL modem, cables, power supplies & Home Hub 3. I now get consistently 3.6 Mb/s download after 5 days with new kit (engineer claimed that replacing modem & hub would trigger a profile reset ??). The engineer did say he 'wasn't technical' when I asked why the ping was so slow (45 mS) ....
I'm checking on speedtest.net and others. BT Wholesale speedtest Beta gives 7/0.78 (ping 266 mS !!!) but I've also tried large file downloads (Microsoft) & get about 288 kB/s.
BT have phoned 3 evenings this week to ask how my speed is but there's no improvement nor none in sight.
Should I just cancel my contract? Would cancellation charges be waived since they have failed to provide the service?
Do I need to get a moderator here to get a profile reset?
Would changing ISP probably resolve this issue?
Thanks
Jon.

Hi,
I'm using a wired connection. I've turned off Av for this test.
The BT Speed Tester Lite Beta (your link) gives:
Download Speed (Mbps): 6.82
Upload Speed (Mbps): 0.62
Ping Latency (mS): 43.13
Diagnostics Test results:
Download speedachieved during the test was - 8 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-20.09 Mbps .
Additional Information:
IP Profile for your line is - 20.09 Mbps
Upload speed achieved during the test was - 0.63Mbps
Additional Information:
Upstream Rate IP profile on your line is - 2 Mbps
Hope this is useful.
Jon.

Similar Messages

Infinity download speeds

I have just had BT Infinity installed today and using the Speedtest.net I am getting 35/37 mbs download speeds whixh is vey impressive.
However, the results are suggesting a 35 mb videoclip download time of 9 secs. The actual time for 77 mb's is atking 15 mins. Am I misreading the results or does my computer have to configured to take advantage of the higher speeds.
My PC is Dell Studio quad core with 4 mb of ram so not a slow machine.
Any thoughts?

That is a terrible speed.
BTW you might want to remove the URL tags from the front and back of your link, and just leave the IMG tags for the picture to show in the forum.
Your showing 4.13 Mbits not bytes, divide by 8 and you can see just how slow that is .....
4130000/8=516250 bytes or just over 516 Kbytes/second
In theory, if you could maintain that speed constantly, a 77 MB file should take :-
1 megabyte = 1 048 576 bytes
77 x 1048576 = 80740352 bytes
Divide by your speed 516250 = 80740352 / 516250 = 156 seconds = 2 Mins 36 seconds
So not only is you Infinity speed slow anyway @ 4.13 Mbits, you are not getting the throughput near that speed either.
Nobody generally recommends rebooting the equipment during this 'profiling' stage at the beginning of your service, but personally I have done it, with no problems or change of profile.
One night I dropped from 38 Mbits to 8 Mbits, rebooted everything, and everything went back to normal, with no change in profile, just a new IP address.
You might want to consider it, or wait for more advice from others here on this forum. If you do reboot, try and do it in the wee small hours, after midnight, when internet traffic is likely to be low, so you might negotiate a better sync speed.
You haven't mentioned whether you are using wireless or are hard-wired.
In my case I'm hard-wired, I shutdown the PC, rebooted the high speed openreach modem using the reset button, waited for it to sync up and settle, then I did the same with the HH2, when everything was up with blue lights, I booted the PC and did a speed test, all was OK.

BT Infinity Download speed

Just thought I would share some good info. I have the 40mb package, moved over from Virgin last week, normally I get between 36 & 38.5Mbs download speed. This morning connected to Giganews via their VPN and getting between 70 & 75Mbs. So far I am very satisfied with the service I am getting.

What is your speed after a test with the BT tester? I would think that is more accurate, Giganews is like P2P yes?
yechyd da
sky twitter account a customer ask why sky go streams are worst then sd and yet bt and eurosports apps stream in hd. Reply from mod, oh thats easy the files for hd are some huge that sky go can't play them and no app can stream hd due to this and so when they say they are they're really sd streams, if there was any way around this we would have done it now.

Post Moved Download-speed-has-remained-at-3-5Mb-b...

Post moved to Infinity Board http://community.bt.com/t5/BT-Infinity/Download-speed-has-remained-at-3-5Mb-but-should-be-11Mb/td-p/...
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

I have a master socket with OPENREACH printed on it and a white modem? with Openreach BT on top and Echolife on underneath then a black HomeHub 3.0 I can access the homehub settings but there is no ADSl information displayed other than:
WAN Status
Connection Information
Line state:
Connected
Connection time:
2 days, 02:16:49
When I did speedtest I got the following result:
FAQ
1. Best Effort Test: -provides background information.
Download Speed
3.39 Mbps
0 Mbps
3.51 Mbps
Max Achievable Speed
Download speedachieved during the test was - 3.39 Mbps
For your connection, the acceptable range of speedsis 2.45 Mbps-3.51 Mbps .
Additional Information:
IP Profile for your line is - 3.51 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.51 Mbps
0 Mbps
2 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.51Mbps
Additional Information:
Upstream Rate IP profile on your line is - 2 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

Time capsule download speeds are slow

iMac <======>Time capsule (bridge mode) <=====> 10/100 ethernet switch <====> Comcast router/modem Arris TG862
Multiple iDevices are wirelessly connected to Time capsule because Arris TG862 couldn't handle more than 10 wireless devices without kicking them off.
Time capsule is in bridge mode, 4th gen, 7.6.4.
Have been running this configuration for over a year and download speeds @ 50Mbs for the iMac that is wired to the time capsule and an iMac that is wirelessly connected to time capsule. AppeTV is hardwired to 10/100 ethernet switch as well, and has never had a problem before download / streaming movies.
In the past week, the wired download speed of the iMac has crawled down to 5-6 Mbs. Wireless connections are .5-1 Mbs.
I have unplugged all devices, waited 10 mins, plugged in router/modem, waited 5 mins, plugged in switch, waited 1 min, plugged in TC, waited 5 mins, ran a test on Speedtest.net - still getting 5 Mbs wired and slower on wifi. If I unplug the ethernet cable from the TC (WAN) and plug it into the iMac directly, I get 57 Mbs download speed on Speedtest.net. Why would the TC suddenly be slowing down download speeds. In all configurations, the upload speed is still 10-11 Mbs. It appears that only download speeds are affected. Any suggestions?

Yes, I've tried moving the ethernet cable from the iMac to a different LAN port on the TC. Same slow speed. The wireless download speeds are slow too, seems like the WAN connection is "throttling" download speeds no matter if it's wired or wireless.
I have pressed the reset button on the back of the TC until the front light blinks amber. Then I went thru the setup to have it connected Ethernet, Bridge mode, create a wireless network, and DHCP from the router. I got 12 Mbs download speed for the wired connection after doing this the first time. Fifteen minutes later I tested it again using Speedtest.net and the download speed for the wired connection had fallen to 5 Mbs. I unplugged the TC, waited a half hour, held the reset button down while I plugged it in, went thru the setup again, and still had a download speed of only 4 Mbs when I was done.
I assumed if the switch on the TC went bad that it wouldn't work at all, not just be slow.
Any other suggestions?

I was experiencing slow downloading speeds

I was experiencing slow downloading speeds(13.68Mbps) so I called my ISP. The ISP tech asked me to disconnect the cable from the airport express & plug the cable directly into the iMac. When I ran the speed test again I got 40.34Mbps download speed. The tech said that was proof that the problem was with the Airport Express & not the modem. However, now I do not have WiFi. And now I am only getting an amber light on the Airport Express. Any suggestions on how to have WiFi without slowing downloading speeds? Note: Downloading speeds were good until this last week. Please help!

Hiya
Airport Express model 802.11 Version 7.6.4
Does it have two ethernet ports on it?? or just one?
You suggest that I replace the Airport Express with an Airport Extreme: I do have an Airport Extreme in another room by our TV & Blu Ray to enable Netflix movies. A Mac Store technician set up the wireless system that way in 2010. Can I use 2 Airport Extremes instead?
Yes, that is no problem. I am guessing the Extreme is linking by wireless?? Or do you have ethernet between the Extreme and Express?
I am afraid of suggesting this, but I would consider just swapping the roles.. put the extreme on the modem.. and the express on the TV and bluray player.. and it will probably work fine.
What are speeds like to the Extreme on the TV? Does netflix play properly?
If you shut down the Extreme, does the speed get better on the computer?
Are you suggesting that the modem should be bypassed and the Express should be connected to the Mac by ethernet?
Not exactly.. you should already have an ethernet from modem to the express.. can you plug another ethernet express to the Mac.. assuming your Express has two ethernet and not just one.
"Try manually setting channels and forcing bands with different name." : I do not have any idea of how to do this.
Try the simple alternatives above. We can consider this as well if those don't work.
Do you have someone you could call easily and cheaply to try and sort the problems??
Otherwise buying a new AE is actually probably just as cheap as getting a technician in to look at it. Not that new equipment wrongly setup will work any better than old equipment wrongly setup.. but you have a month of free phone support from apple when you buy it new.

BT Infinity 80/20 true download speed not matching...

I upgraded to the BT Infinity 2 (80/20) service in April having previously been on the Infinity 1 (40/2) service. However since then no matter what time of day (or night) I try I cannot truly download anything at close to the speed I was quoted.
The speed I was quoted for my line was 76/20 and from running the BT speed test I believe my IP profile is set to 77.43 down and 20 up. The download speed quoted from the BT speed test site appears to reflect this:
BT speedtester: 72.28Mbps/9.51Mbps (ip profile 77.43 down and 20 up) although upload seems low.
I also get a similar result from speedtest.bbmax:
BBMax: 74938kbps / 12139kbps
However whenever I attempt to actually download anything at all (windows files, bbc iplayer download, thinkbroadband files, and many other download files) I get no where near this and tend to average around 35Mbps-45Mbps. The speed/download also seems to fluctuate and pause quite a lot. The highest speed I have ever got that lasted for more than a few seconds was around 54Mbps but this was a one off.
Here are the results of some other tests I ran:
Speedtest.net (Dublin): 58.88Mbps / 10.18Mbps (I live in Belfast and this seems best one)
Visualware Single Threaded: 48.1Mbps / 17.0Mbps (this seems to closely reflect what I see on downloads)
I am testing with Ethernet cable direct to BT HomeHub 3 (so no wifi or powerlines) and I have tried 3 different PC's/Laptop's just to rule out any issue with my own PC, setup, etc. I've also tried switching off firewalls, antivirus, etc.
I am hoping someone can please help with suggestions of what this could be. At the moment I can only think of congestion (that's 24/7!!), or there is some issue with my profile (maybe its set too high?), or there is throttling at play here (I have read from other posts that there have been problems in Northern Ireland so maybe this is BT trying to stabilise things?).
Any help appreciated.
Thanks
Rob
Solved!
Go to Solution.

smartie wrote:
RobW1977 wrote:
Cheers for the advice. I'll try out a few of the download managers you mentioned to see what I get.
Makes sense I suppose although the visualware results I am getting are still throwing me (when I know others are getting much better) and that's perhaps playing into my thoughts something strange was going on. The fluctuations and pauses/delays are still slightly annoying too but maybe that's another story...
Trust me, it will solve your speed issues! Oh and below is a screenshot I just took of a download I did from bbc iplayer, top gear episode which was nearly 600mb & downloaded in less than 1 minute, maxed out my connection at just over 9mb/s, the transfer rate in the image is a tad bogus as I max out at 9.4mb/s, not 9.7 it shows but you get the idea
Finally got chance to try the IDM download manager tool as well as a couple of others and I got the high speeds (very similar to what you had) so I guess I can see my higher speeds being used after all :-)
I'm still a little bit wary that my connection isn't the best as does still seem to fluctuate and pause a lot and my ping is usually high 30's or 40's whereas I have seen other people report getting ping in the 20's.
However happy to mark this as resolved. Cheers for everyones help.

Re: BT Infinity 2 IP Profile - Download Speed "Cap...

My BT Infinity 2 IP Profile has been consistently the same for nearly 2 years since I first signed-up for it and became available in my area, i.e. Upload Speed (US) = Up to 20 Mbps / Download Speed (DS) = Up to 77.47 Mbps. I was regularly getting US = 14-17 Mbps / DS = 73-75 Mbps. Upon doing regular speed checks on my line using the BT Wholesale site, about 4 weeks ago, I noticed my IP Profile DS was reduced to/capped at (Up to) 65.74 Mbps. Since, I have been receiving the same US as before but DS = 62-64 Mbps.
FYI, I have attached two screenshots but I am reluctant to give my phone number openly on here so can you provide a means for me to send it privately please.
I initially contacted BT Broadband Faults a few times, they did the usual bull**bleep** basic checks to make sure it wasn't my equipment and to give it 10 days to see if it was DLM. I even hooked up a BT HH5 router to ensure any further line testing was done by the BT book. After several days, it was evident it wasn't DLM despite BT Broadband Faults insistence to give it several more days until around 11.04.15, to which I did. By this time, it was crystal clear it was not DLM and Broadband Faults were obtuse upon my persistence that I wanted the specific reason as to why my DS had been reduced/capped by 11 Mbps, and tried to palm me off with excuses such as "copper wire degredation". They refused to contact OpenReach or report it to them.
Note, I had a phone line fault in early Feb 2015 which the OpenReach Telephone Engineer changed lines to fix the fault at my local cabinet. I was their when he did this and showed me that there weren't many Infinity customers locally. My line speeds remained the same after and all stable. I can rule out cross-talk.
I have made 3 complaints via the BT portal regarding this issue and all resulting call-backs have originated from India. Not one can categorically tell me the specific reason why I have, in essence, had my DS capped. Just the usual bull**bleep** guesses by people not technically qualified to make such diagnoses. All have been obtuse and said that my current DS remains within the terms of my contract, blah, and refuse to give me a reduction in price of my BT bill. I accept this is correct, but they will NOT tell me the exact reason why my DS has been reduced/capped!!!!
I do not think it is unreasonable to demand to know the specific reason why the product I pay for has been reduced without an honest explanation why.
Please can you look into my case and any feedback would be much appreciated as this frustrating me a lot.

Sounds like you are being affected by the G.INP rollout to Huawei cabs but the modem being incompatible with it.
If you found this post helpful, please click on the star on the left
If not, I'll try again

Infinity 2 download speed fluctuations

I had had BT Broadband Unlimited for over a year with a solid 14Mbps down and 1Mbps up connection. I participate in the SamKnows monitoring programme and have their white box installe on Lan Port1 on my present Home Hub 5 router and the Netgear I used prior to that. BTW I moved to HH5 before getting Infinity as it is a cheap deal for a dual band router and has good range. My PC (iMac) is connected to the SamKnows Bridge.
I moved to Bt Infinity 2 on the 14th May and the Openreach engineer moved my Master socket to the extemsion that I have always used for my ADSL router: it was installed by BT about 5 years ago.
For the first few days all was well 75 Mbps down and 18 Mbps up logged by SamKnows and also confirmed bt BT Wholesale Test.
After that the SamKnows logging started to show big fluctuations throughout the day in the download speed: it does an hourly test adn the download was dropping to less than 40 Mbps but upload was only doent to 14 to 15Mbps.
I called BT Tech Support and was asked to remove the Sam Knows bridge on Lan 1 and connect my PC direct into Lan port on HH5, shot down all wifi and powerline devices and range extneders and doa hard reset on my HH5. Did all this and was then asked to monitor the line for 24 hours using the BT Wholesale Test to see if the issue persisted.
The issue persists logging shows the line fluctuating between 75.24Mbps Down and 27.34Mbps down. Here is the raw data so far.
30/05/2014 21:42:00
60.54
15.94
30/05/2014 21:53:00
71.88
15.86
31/05/2014 22:33:00
70.57
16.29
31/052014 08:30
75.34
15.94
31/052014 09:30
42.30
14.29
31/05/2014 10:00:00
59.81
16.00
31/05/2014 12:30:00
52.94
16.44
31/05/2014 12:45:00
55.25
15.76
31/05/2014 13:00:00
27.34
11.94
It seems to me that there must be excessive contention in the cabinet my line is on which is strange as the excahnge onlt opend for FTTC at the start of May.
My question is what approach should I take when I go back to BT tech support on this issue this evening? Any suggestions much appreciated.
And why do BT tech support not provide you with a ticket ID from their helpdesk system for tracking the issue or are the actions so far logged against my account and line number?
Solved!
Go to Solution.

Thanks to Valthos for a very helpful and eloquent response: it must have taken quite a lot of thought and effort for them to write as a troll they obviously have problems with both their basic literacy and interpersonal skills
Anyway, your contract with BT is not one of "best effort" it provides a profile giving a minumum level of service. I believe that as taxpayers we have contributed something like £2.9 billion towards the construction of the Openreach FTTC/P infrastrucutre. IMHO £26.00 pcm is quite a reasonable amount to pay BT for a VDSL2 service and is in line with what other ISPs charge.
After several sessions with BT support and having been asked to reset and monitor the line using the BT Wholesale Performance Test the issue was chased to a fault in the line configuration at the exchage. After a change the line has now settled down to 75 Mbps downand 18Mbps up so I am a happy customer again.
Thanks again to Valthos for their critical insight and help with this issue.

New Infinity 2 poor real life download speeds

Hi
I'm hoping someone can help. I had infinity 2 installed on Tuesday and have had poor download speeds since. Now I use mainly iPads and iPhones for connecting to the internet.
My connection downstream on my modem says I'm connected at 78.12 Mbps however I can stand right next to it and try download something from sky go and this downloads at 11-12mbps. This doesn't seem right to me however as it is wireless devices the BT help centre will not help me.
Solved!
Go to Solution.

Are you sure that it is your speeds that are slow or are you possibly confusing your Megabyte (MB) with Megabit (Mb)
A Megabyte (used for file size) and a Megabit (used for download speeds). People often assume that a download speed of 1 Megabit per second (1 Mbps) will allow them to download a 1 Megabyte file in one second. This is not the case, a Megabit is 1/8 as big as a Megabyte, meaning that to download a 1MB file in 1 second you would need a connection of 8Mbps. Most downloads are shown as MB/s
If this is not the problem can you use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection for an accurate reading.
http://speedtest.btwholesale.com/

Terrible download speed with Infinity 2 (less than...

I was a relatively early adopter of BT infinity. When I first signup I recieved a consistent 70mbps+ down 80mbps up.
Over the last few months this has dropped to around 40mbps down and 12mbps up.
I posted here regarding the issue, contacted BT, and even Emailed the tech support guys recommended here on this very forum.
Unfortunately nothing improved, however since 40mbps down was okay for almost everything I needed to do I decided to leave it.
Now however, the situation has become dire. For the last month my download speed has been consistently less than 4mbps with my upload speed being 2-3x as fast!
The BT speedtester refuses to complete due to the test taking too long. However I have managed to get a screenshot from speedtest.net.
To make matters worse, webpages down't always seem to complete, with many requests eventually timing out.
I am at a complete loss and would like some advice on where to go from here. I have for all intents and purposes lost faith in the standard BT customer service having spent hours on the phone with them before when my speed dropped to 40mbps a few months ago.
Any advice would be very much appreciated.

Hi
I also am having the exact same issue. I am on the phone now and they are telling me now that is all my line can handle.
This is disgusting, the service is disgusting, cannot get an engineer out. For over 10 months i could get 60mbps steady downloads now i can't
even stream a youtube video!!
even though i have another infinity 2 line in the downstairs living room getting 65mbps steady downloads from the same exchange.

Slow BB download speed after 16:30. Works fine in ...

I'm at wits end with BT and the service I receive. I only wish I could choose to pay a 10th of the price for the service I receive. I have tried to use the BT call centre with no avail. The words “chasing ones tail” spring to mind. Hence adding my troubles to the already growing forum.
As the performance is there during the day, this doesn’t sound like a hardware problem, but something that BT is doing on their side when the demand gets high. I can fully understand a drop in download speed, but I think a 10th of the speed is over the top.
Please can someone help??
My Problem:
After 16:30 the BB service starts to move at dial-up speeds, but will work fine again after 02:00 am... Yes I am that sad that I have tried to work at that time.
I have run the BT speedtest and speedtest.net a number of times during the day to try to see what is happening:
I have also tried using the BT HH2 and my preferred router, a Netgear DGND3300. Here are some of the stats:
Router:
System Up Time25:15:30
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
PPPoE
1995701
4433099
0
2617
31588
15:58:31
LAN
10M/100M
1657313
426763
0
5400
888
25:15:26
WLAN
11M/54M/300M
0
0
0
0
0
25:14:55
ADSL Link
Downstream
Upstream
Connection Speed
4704 kbps
448 kbps
Line Attenuation
42.0 db
24.5 db
Noise Margin
7.9 db
23.0 db
BT Speed Test at 09:52
Download speedachieved during the test was - 3120 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4704 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3500 Kbps
BT Speedtest at 11:45
Download speedachieved during the test was - 2714 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4704 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3500 Kbps
BT Speedtest at 18:29
Download speedachieved during the test was - 368 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4704 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3500 Kbps

Speedtest.net results
TEST_DATE
TIME_ZONE
DOWNLOAD_MEGABITS
UPLOAD_MEGABITS
LATENCY_MS
SERVER_NAME
01/03/2012 13:40
GMT
0.8
0.08
73
Liverpool
01/03/2012 14:09
GMT
2.1
0.17
90
Manchester
01/03/2012 14:14
GMT
1.8
0.18
65
Birmingham
01/03/2012 14:15
GMT
1.46
0.17
104
Milton Keynes
01/03/2012 14:46
GMT
0.85
0.2
115
Milton Keynes
01/09/2012 16:56
GMT
0.28
0.09
1073
Milton Keynes
01/09/2012 17:23
GMT
0.32
0.2
71
Milton Keynes
01/09/2012 17:43
GMT
0.88
0.37
140
Milton Keynes
01/09/2012 17:50
GMT
0.51
0.37
134
Milton Keynes
01/09/2012 20:46
GMT
0.53
0.24
182
Milton Keynes
01/09/2012 20:48
GMT
0.78
0.3
134
Milton Keynes
01/10/2012 15:18
GMT
3.61
0.24
202
Gloucester
01/10/2012 16:01
GMT
3.8
0.29
212
Gloucester
01/10/2012 16:32
GMT
1.94
0.24
58
Birmingham
01/10/2012 16:38
GMT
2.33
0.16
59
Birmingham
01/10/2012 16:48
GMT
0.34
0.21
264
Birmingham
01/10/2012 16:54
GMT
0.81
0.26
506
Birmingham
01/10/2012 16:55
GMT
1.17
0.24
52
Manchester
01/10/2012 17:24
GMT
0.15
0.14
575
Manchester
01/10/2012 17:26
GMT
0.63
0.19
78
Birmingham
01/10/2012 17:30
GMT
0.63
0.21
144
Birmingham
01/10/2012 17:37
GMT
0.26
0.03
394
Birmingham
01/10/2012 17:51
GMT
0.51
0.17
259
Birmingham
01/10/2012 19:09
GMT
0.28
0.13
603
Birmingham
01/10/2012 19:10
GMT
0.5
0.22
67
Birmingham

Awful download speeds after upgrade to OS X Lion

Good evening all Mac-users!
I have searched the forum for an answer but as far as I can see the only problem that's in common with mine occurs on iPad's. However, I have a MacBook that I recently upgraded to Mac OS X Lion, everything works fine except one thing, the download speeds.
After the installation of Lion my download speeds (from everything, torrents, ipsw's, music etc) is around 1/50 of it's original speed. It's not the network cause other computers that's connected to the same network works without problem.
What could it be? Does Lion have a firewall or something that block the downloads?
Thank you in advance everyone!

Sorry about that. I misunderstood the notation "~/Library" to mean the Library at the root of the hard drive. There is indeed an iWeb Domain in "Users/Trixi/Library/Application Support/iWeb". The iWeb Domain appears to be intact being 175MB. It shows a status of Last Opened/Modified: Today @ 10:47 which is when all this started.
However, nothing else had changed from my original post - iWeb did not function. All its menu choices were greyed out. When I selected "Hide Others" all open windows disappeared and iWeb was active but with no window at all.
As you pointed out, I was misreading folder locations. So, while writing this reply, I thought I'd double check another action I'd tried. It was posted by kt4ever under "iWeb and Lion problems" here:
https://discussions.apple.com/thread/3233238
and - it worked! My Domain is back, just as I'd left it. I only performed the following subset though:
Go to Users/home/Library/Preferences/com.apple.iWeb.plist and drag file to trash.
Also delete com.apple.iWeb.plist.lockfile.
Empty trash.
Open iweb.

BT Infinity and weird download speeds

Greetings!
This is the first time I've been with BT, I always had virgin media then when I moved out I was forced to go with Sky for my broadband which they could only manage 3-4mb. I've recently had BT infinity installed (3-4 weeks now) and I'm not sure what to make of it.
Although Sky's download speed was lower, I seemed to get more out of it. In the way of I can see on speedtest.net and speedtester.bt that my ping is low (15ms) and my speed is often between 30-35mb (funnily enough tonight it's sitting at 25mb) however p2p traffic is slow (yes I know it's throttled) but even over Internet explorer it's slow. If I was download a file, say a windows update or a patch for a game with sky I would get a constant 1-2mb download speed with bt it never goes over 200-300kb. Surely this can't be normal?
I may give BT a ring but due to work hours it'll most likely be on the weekend now. Just seems strange that everything points to a decent download speed but when it actually comes to downloading it's pretty slow.
Thanks in advance for any tips/help/suggestions.

Hi, Thanks for your reply. At present I have my laptop done over wireless using a b/g/n/ adapter. To be honest I have yet to try and connect my laptop directly to the router as this kinda defeats the point? I'm assuming you're thinking along the lines of I should get faster download speeds over a wired connection, which i agree with. But, surely 300kb is still low on a 40mb connection?
I'm in work at the moment so can't check out the test results. But will post them later.
Thanks,

BT Infinity and only getting 5mb Download speed

I got BT infinity installed on Friday and I am getting slow speeds. The most I have had is 5mb.
Any Ideas?

. Best Effort Test: -provides background information.
Download Speed
5.26 Mbps
0 Mbps
42.49 Mbps
Max Achievable Speed
Download speedachieved during the test was - 5.26 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-42.49 Mbps .
Additional Information:
IP Profile for your line is - 42.49 Mbps
2. Upstream Test: -provides background information.
Upload Speed
6.53 Mbps
0 Mbps
20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 6.53Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.

Infinity Download Speed 3.6 Mb/s after 4 weeks :-(

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