Infinity dropped from 25Mbps down to less than 1Mb...

As advised I am opening a new thread for this.
I have had infinity for a month or so and at first the speed was fine. But since xmas it has seemed to get slower and slower. I have run just run the speed test results below. It is worse than the worst I ever got from normal broadband. What am I paying a premium for ?
As advised I will turn off and on the modem and do nthe test again. Will post the results when I have them.
Solved!
Go to Solution.

After rebboting the modem and openreach box have re-run the test and it seems ok now.

Similar Messages

  • Opening second tab, no address causes download speed to drop from 160 kbs to less than 5 kbs and sits there doing nothing, does not happen with IE, why is this

    after firefox updated from 27 to 28, when i download a file, play music, watch a video, or run a speed test, normal speed is about 160 kb/s (dsl connection 1.3 Mb/s) - just opening another blank tab (not any address) or try to open another page like google search page, download speed drops to less than 5 kb/s - downloading stops, and second page does not open, why is this happening, it does not happen with internet explorer and the version of IE i have is out of date,
    history/cookies all clear automatically when close, i have disabled all add on, run malware, adware searches - show no problem, norton antivirus is up to date, i have spent hours on phone with ATT isp and connection is showing no problem - if i run a speed test it shows good, if i try to run a speed test and open second tab - speed fails and speed test will not even finish, ATT suggested I try the same thing in IE and there is no problem - so it appears to be an issue with Firefox 28

    What is the CPU load when this slowdown happens?
    Are you using a specific driver in Windows to mange the internet connection that might not get enough processor time to run properly?
    It is also possible that other (security) isn't able to do its work and takes additional CPU time.
    Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
    *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
    You can try to create a new profile as a test to check if your current profile is causing the problem if starting Firefox in Safe Mode didn't help.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Broadband speed dropped from 2 meg to less than di...

    Hi everyone this is my first post, I am looking for some help / advice with an ongoing speed issue I have just joined BT broadband, my equipment setup is a D-Link 320 modem set in bridge mode to a cisco/Linksys E4200 router as they suit my need I only use the internet for surfing maybe the odd song / app from itunes plus online gaming through XBox live, when I first set everything up on 1/7/2011 I was getting a healthy 2,5 meg the max that my line is capable of getting, I did a another BT speed test on 3/7/2011 results below as you can see things have gone very wrong and I am getting less than dial up speed very frustrating. 
     Download speedachieved during the test was - 420 Kbps
     For your connection, the acceptable range of speeds is 50-500 Kbps.
     Additional Information:
     Your DSL Connection Rate :608 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 500 Kbps
    9/7/2011  I did another speed test today at 13:00 hour results below
     Download speedachieved during the test was - 410 Kbps
     For your connection, the acceptable range of speeds is 50-500 Kbps.
     Additional Information:
     Your DSL Connection Rate :608 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 500 Kbps
    It has been 9 days now my equipment has been left on 24/7 but as you can see nothing has changed I know about the 10 day training period for things to settle down etc but surely I should have seen some improved by now i.e. my ip profile increasing a little 
    As I pulled 2,5 meg when I first set everything up does that mean my line is ok and should of stabilised by now or has my line been capped for some unknown reason  
    any help or advice is appreciated  
    many thanks 
    Solved!
    Go to Solution.

    hi yea Iv just a quiet line test and everything seems fine no noise.
    I forgot to explain my equipment is connected upstairs using an ADSL approved extension cable that I bought from the BT shop as well as an I,plate, but I had the same issue with my last provider and I connected direct to the BT socket downstairs and I have been having the same issue this is why I changed to BT. Hear are the router states from last provider these were taken on 17/6/2011  
    ADSLValues
    DescriptionThomson Livebox 2 Mini uk v7.1-h323
    ManufacturerThomson
    SerialNumber0812GH0WD3678CP
    HardwareVersionT-E.1.0
    SoftwareVersion6.3.9.6
    DestinationAddressPVC: 0/38
    ModulationTypeADSL_G.dmt
    ATMEncapsulationVCMUX
    ModemFirmwareVersionbcm96358_ADSL_PHY_A2pBT009c1.d17d
    StatusUp
    LinkStatusUp
    LinkType PPPoA
    DataPathInterleave
    UpstreamAttenuation275
    DownstreamAttenuation500
    UpstreamNoiseMargin190
    DownstreamNoiseMargin79
    UpstreamMaxRate1040000
    DownstreamMaxRate736
    UpstreamCurrRate448
    DownstreamCurrRate608
    UpstreamPower121
    DownstreamPower148
    UpTime902134
    Stats.Total.Values
    LinkRetrain3
    FECErrors187816
    ATUCFECErrors0
    HECErrors61
    ATUCHECErrors0
    CRCErrors163
    ATUCCRCErrors0

  • Infinity less than 1mb!

    Joined by infinity end April and had 75mb (1st in street to get it), now 5-10 others in street have it we are down to less than 1mb frequently. Restart the hub 5 will push it up to 4mb. Wow!
    Clearly something not right but I'm paying shed loads for a service I'm simply not getting!
    1. Can I get 75mb again?
    2. Can I cancel contract?
    3. Can I claim - not fit for purpose?
    Cheers folks

    From your previous post apt beginning of May did you phone the fibre helpline number posted by john46?  If so did you get engineer visit to check your connection?
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Problems with the Fios 20/5 connection speed in my area dropping down to less than 3mbs.

    I have written out a flyer that I plan to go door to door with. Since I am under contract with Verizon, I am forced to honor my side of the contract. Even if they are allowed to make me pay for a service that I am not completely getting. I am very displeased and as soon as my contract is up, I will change back to My local cable companies all in one that does not require a contract and has no issue such as the one I am having.
    Do you have Verizon Fios Internet?
    Are you on the 20/5 connection?
    If so, you may not be getting the speed you are paying for. I am on a 20/5 connection and when my computer is on for longer than an hour the internet download speed with Verizon Fios starts to slow down until it is below 3mbs. It takes about 24 hours to get down to 3mbs but only about an hour or two to get down to about 6-7mbs when I am paying for 20mbs…
    I have 3 computers in my home that have Windows Vista, Windows XP home edition and Windows Media Edition 2005. All of the computers run into this same exact issue, I have tried every setting I could think of with my 24 years of computer technical experience. I finally took one machine with Windows XP and ran a full format on the hard drive and reinstalled a fresh Windows Xp Operating system onto the hard drive so it is a bare bones OS. This way there is no other software on the machine that could possibly be causing the problem and found that when I connected online through Verizon Fios the machine still ran into the same exact issue. This proves to me that the issue is not on any of my machines.
    Now all of this time my buddy that lives 1.2 miles away from my house has been having the same issue with three computers at his home also. He has Windows Vista on two machines and Windows XP Pro on one.
    When I concluded that it was a Verizon Fios issue, after a few months of trying to get by, researching, diagnosing and losing much information in order to verify it was on Verizon’s side, I contacted technical support at Verizon’s online website. The agent and I went through the regular procedure that anyone would have to go through and I patiently explained what I had done to try to diagnose the issue. The agent came to the conclusion that he could not figure out the problem so he guessed that the Verizon router/modem may be the issue and told me he would send me a new one by mail.
    I received the new Verizon router/modem, installed it and had to call to have it activated. Afterward it still had the same exact issue as the prior router/modem. So now we know it’s not my computers, it’s not the router/modem. My Verizon router/modem is connected right at the Optical Network Terminal (ONT), which is the box that connects the fiber-optics to your home, usually just inside or outside your garage wall. Mine is just outside…
    From here my buddy, who has been having this problem also the entire time, called the local office of Verizon Fios and an installer was setup to come over to his home and trouble shoot the issue. My buddy called me and told me when the installer was headed to his home and I met him at his home to see what the installer found and in hope that my issue would be fixed at the same time. The installer went through the system at his house and was frustrated about not finding the reason for the issue and ready to leave without fixing anything. I simply asked that he stay long enough to see the issue present itself within an hour-hour and a half.
    His laptop itself already showed the speed drop from 20mbs to between 16-17mbs, it was on its way down. He basically told us something that online tech support already stated to me, it is extremely difficult to prove it is on Verizon’s side. In other words it is extremely difficult to prove it, in a way that will convince Verizon to check its own servers, routers and software updates to their own systems. The installer, good guy, couldn’t/wouldn’t stay but we did convince him not to simply drop the issue. He called shop and they sent another installer out to take over the issue.
    The new installer, great guy, got up to speed on what was already done at my buddies home. The first installer, checked and replaced the Verizon router/modem, checked the wiring and splitters. Basically went through the entire system up to the Optical Network Terminal (ONT), the box that connects the fiber-optics to your home. He pulled and replaced the Optical Network Terminal (ONT), thinking that perhaps the unit was compromised. While he was doing this job a tech was called and asked to stop by for assistance with the issue. The tech checked the computers inside and tried to do some settings that the main office informed him to try. I explained to the tech that the same issue was happening at my house, that I went through every setting I could think of and find online to help alleviate the issue. After some shop talk about what I had tried, including the full format and reinstall of the operating system on one of my machines, he just as I came to the conclusion that it couldn’t be with the computers and since everything that had to do with the Verizon Fios system from the street to the end-user computer had been checked, verified and/or replaced, the issue had to be coming from Verizon’s main office.
    The installer had already checked the main at the road that has the 3x2 green service cover on it by the side walk. Everything was in good working order. The tech called the main office to see if my buddy and I were on the same hub, basically a big splitter that continues the service from the main office to the homes, we were not. So that was ruled out…
    My understanding of the system ends there. The only other components I know of are the Main branch’s routers, servers and software.
    Verizon had a new connection speed added to their system, 25/15 about the same time our issue began. So I am guessing that when they updated the system to include this new connection speed they corrupted the software for the 20/5 connection.
    We have been waiting to hear from the tech that was at my buddy’s house, to see if the issue will be dealt with. My buddy has called him a couple of times and he has mentioned that he is trying to get it addressed and to call back if we hadn’t heard from him. He remembered who he and I were and what the issue was, so I believe he is taking it seriously. How far he can move the issue is beyond me…
    I want to add that my buddy and I have been customers with the all in one package from Verizon Fios since their services have moved into our area, about a year and a half… It has only been since about June that this issue has presented itself, before then we were on 7th heaven with the speeds. We couldn’t have been more than happy with the services.
    This issue has caused that to all go afoul, not only do the speeds get down to less than 3mbs but the speed is not smooth at all. Rather the 3mbs speed is stop and go, freezing in between at times, very choppy. Barely usable at times, unless you restart the computers and start over.
    We are hoping that anyone with Verizon Fios Internet Services will keep an eye on their speeds by going to http://speedtest.net and doing tests to verify they are getting the speeds they are paying Verizon for.
    This is what it will take for Verizon to take this issue seriously is to gather everyone on the system that may be having the same issue. I believe it is everyone that is within the 1.2 miles from my house to my buddy’s and will distribute flyers to each and every house in between.
    If you find that your speed is not as fast as it should be please contact me and I will add you to the list, this way we can see exactly how far this problem covers and perhaps it will also help to show a pattern and understanding as to why the issue is present in the first place.
    My contact information,
    I have left this out here, you can contact me on these forums...

    Actually what this came down to was an issue between Windows Vista and an Ethernet Card on one of the machines in each of our local networks.
    Even though our two machines are 6 years apart, we both have the same ethernet adapter on our main desktops. A RealTek RTL8139/810x Family Fast Ethernet Nic. It seems that the adapter does not work at the 20mbs download speeds with Vista. For some reason the adapter does not shut down when the computer does? I don't understand why but it doesn't, it keeps the connection alive. I removed the ethernet cable and pulled the power cable and had my two other computers still connected to the network and found that the issue was resolved. The way I found out was that I used the connections on my main computer to hook up one I had laying around and through further testing found the problem no longer existed...
    Then I realized that my buddy and I installed Windows Vista at about the same time, a couple of months ago. Funny how you can forget an important detail like that. Then I remembered that he had the same identical ethernet adapter as I did, I had noticed that while trouble shooting his computer at his home but didn't think it was important at the time. Until the issue was narrowed down to the adapter, then it all seemed to all fall into line.
    Quite humbling... In the end, anyone who has Windows Vista and this NIC probably will have problems with the 20mbs download speed of the computers on their own networks. I tried the latest Vista driver from RealTek and also tried to roll back the driver, with no success....
    Back at the beginning when we first had fios installed in our homes there wasn't an issue when we had the 10/2 speeds and had Vista. Then we decided to change from Vista to XP because we both were having issues as to what programs you could use and which you could not, shortly after having fios installed. Then when verizon upgraded us to 20/5 we were amazed at the speed and still had no issue because we had XP on our main computers with the RealTek adapters...
    We reinstalled Vista because it seemed like we were having more issues with XP by getting hit with Antivirus2008 and its variants and thought it time for a change back...
    It didn't really hit us that Vista could be the culprit because we both have a laptop in our networks that have had Vista on them from the get go when there were no issues... We also didn't notice just how bad it was right away and over time kind of left the Vista install out of the equation.
    Just strange that one computer can effect all the other computers on the network, even when it is shut down...
    I allowed the other two computers to run 24hours and the issue did not present itself, when I added the main computer with the RealTek adapter back to the mix it reappeared. The Realtek adapter is the only real common denominator between his machine and mine.
    So now we have three choices,
    We can go back to Windows XP.
    We can buy a new NIC or a wireless card to replace the RealTek...
    Hopefully this post will help anyone else who runs into this problem, it has been very frustrating to say the least...
    Thanks to everyone for their help and I apologize for complaining about verizon when it was not a verizon issue. I came to the conclusion that the only part verizon really played was upgrading us to a 20/5 tier which I am thankful for...
    Would be nice if this card was on a list that Verizon support could use to troubleshoot , diagnose or eliminate for future support issues.
    Message Edited by keiser0619 on 08-06-2009 03:58 PM

  • Internet slows down at night to less than 1Mbs, poor customer service

    I'm having the same problem. I had originally 1-3 Mbps (Oct 2008 - Jan 2012). It used to work fine but then the speed seems to be slowing down as years passed by, I was getting less than 1Mbps most of the time so I upgraded to 3-7Mbps with 2 years holding period (Jan 2012 to Jan 2014). From Jan 2012 to Nov. 2012 it was fine, then starting Dec. 2012, the internet started to slow down at night. I'm getting 6-7Mbps during daytime and until around 9pm, then the internet slows down to less than 1Mbps after 9pm. Then starting mid January 2013, the situation seems to get worst, the internet slows down starting around 7pm, and then on the 3rd wk of January, the internet started to slow down as early as 5pm.
    I've contacted the customer service twice. First, the person who attended remotely accessed my computer and after more than 15 minutes trying to find fault at my computer, wiring, set-up or wireless router (instead of the verizon network), he realized he doesn't have any excuses and instead instructed me to hard reset the modem. I told him that if I hard reset the modem, he will be disconnected to my computer. He said, "that's fine, I will call you you to give instruction on how to set-up the modem". After I have hard reset the modem, he never called up and I was left all by myself figuring out how to set-up the modem. I've contacted the customer service the 2nd time, a different person attended and exactly the same thing happened, the guy instructed me to hard reset the modem but never called up after he got disconnected. I guess this is their expertise, how to rudely leave the communication once they figure out that they can't resolve the problem.
    Once the 2 years holding period is over, I will change to other internet provider and will never switch back to verizon again. I will never ever recommend verizon to my friends and will share them my experience with verizon.

    This is one of the reasons we are leaving Verizon as well.  We previously left Brighthouse because the initial deal sounded great, until the rebates expired.  When the price jacked up, I told them they had to better because Brighthouse was much less expensive for the same package but their service didn't slow down at 7pm.  The customer service agent said I really couldn't compare the two because Verizon has a superior quality of service.  I asked, "Then why does my internet slow down around 7pm, because the Brighthouse service didn't do that".  All the customer service agent has to say was, "That's not true."  Nice try.  He essentially called me a liar, about something I've seen firsthand, and I have experienced that same 7pm slowdown with a similar service we had in NC.  Sorry Verizon, we left Brighthouse because we thought we were saving a few bucks, and getting a higher speed on our internet.  Not true on both accounts and we're going back.    PS To the person who made this initial blog post, I noticed there were 484 views but no "likes"  - it's because that button won't let you click it, at least that's what I experienced on my end.  I'm certain there are a lot more people out there who deal with this same issue and are quite frustrated. 

  • I updated to 6.1.3 and now my battery runs down in less than 2 hours. I also cannot access email. It opens and then immediately shuts down. I have a 4s

    I updated to 6.1.3 and now my battery runs down in less than 2 hours. I also cannot access email. It opens and then immediately shuts down. I have a 4s

    After every iOS update there is a group of users that report battery drain issues.
    After every iOS update there is a group of users that report better than normal battery life.
    After every iOS update the vast majority of users that report no changes in battery life.
    Search the forums and see for yourself.

  • Less than 1Mb upload speed

    Hello everyone
                         I have been with BT infinity for a good few months now but this issue has become too big a problem. I have tried to fix it myself to no avail. My issue is terribly slow upload speeds, always less than 1Mb, on some occassions less than 0.5Mb.
    Here are the results from the wholsale speed test
    I have run many different speed tests online, and on both computers in the house. Both machines show the same terrible upload speed. I do not expect to get the full 10Mb of the IP profile, but I would like to get it to atleast 2Mb so I can stream my games online via twitch and upload youtube videos in less than 10 hours.
    I have tried resetting machines, the router and the modem but it made little difference. I would greatley appreciate any help you can provide with this issue, thankyou.

    This test was run on a wireless connection, however I have also run the test on wired. This usually results in a very marginal increase in download speed, but absolutely no change in upload speed.

  • IPad Retina storage is going down after ios8.02 was installed.  I had over 6.4 gig before installation and am now down to less than 700 mb.  I've deleted apps, there's no music or videos on my iPad, and I've deleted most pictures.

    IiPad retina storage is disappearing after update to ios8.02.  I had over 6.4 gig before the update.  I now have less than 710 mb.  There is no music or videos on the iPad.  I have deleted almost all apps and most photos.  Every time I use it, the storage is going down.  I have tried resetting by powering off and this has no effect.

    iPhone, iPad, and iPod: Understanding capacity
    http://support.apple.com/kb/ht1867
    How much space is used by your Other? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    How to Remove “Other” Data from iPhone, iPad and iPod Touch
    http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
    What is “Other” and What Can I Do About It?
    https://discussions.apple.com/docs/DOC-5142
    iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
    http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
    6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
    http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
    Also,
    How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
    http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
    What is Stored in iCloud and What is Not
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/what-is-s tored-in-icloud
     Cheers, Tom

  • Bt Infinity ESTIMATED 56-76 MBPS GETTING LESS THAN...

    Hi guys -
    I have recently moved house and gotten Infinity at my new property.
    I rang BT to swap the infinity from my previous property and they convinced me to upgrade to the 56+ package (which I though was pretty good!).
    It turns out however, my speed are appauling.
    I'm getting less than 17 mbps and have been for around 2 months.
    The estimated speeds in my area are for 56 - 76 mbps but I have NEVER been anywhere even close to approaching half of that.
    If I ring BT are they able to do anything? I think paying for a service that estimates I should be getting 4 x what I currently am, is pretty much fraudulent.
    Solved!
    Go to Solution.

    If you use this checker it will tell what cabinet you are on and what services it can receive. please post back the results editing out your phone number
    http://www.dslchecker.bt.com/adsl/adslchecker.welcome
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • SNP PPM Generation from PPDS PPM - Time less than 1 sec. in snp bucket con

    Dear All,
    Request immediate help .
    (a) My PPDS PPM have time elements less than 1 seconds towards processing time and there are operations without a set up time .
    (b) While converting such a PPM PPM into an SNP PPM I get an error of bucket consumption as SNP cannot convert less than 1 second into a daily bucket .
    (c) I have to maintain the base qty in BOM and Routing as 1 unit hence cannot increase the same .
    (d) Is there a way in which SNP PPM can be generated from a PPDS PPM wherein the PPDS PPM has only a processing time of 1 second and no set up time .
    (e) Infact I have tried to convert the PPDS PPM with a time of 1.5 seconds but now I have lot of products where the routing suggests a processing of less than 1second and no set up . This is leading to a PPDS PPM of time less than 1 second and SNP PPM is not getting generated as guess it cannot convert a PPDS PPM with less than 1.5 seconds in a day .
    Would appreciate a quick response .
    Thanks and Best Regards ,
    Prashant Kumar

    Hi
    Firstly, can I ask why the base unit has to be 1, this seems a strange restriction?
    If it has to be, then two possible solutions:
    1) In the CIF enhancement CIFPPM01 you could multiply all values by, for example, 100 to give you larger values in the PP/DS PPM in APO and hence of a size that SNP conversion can cope with.
    2) In one of the BADI's /sapapo/ppm_calc or /sapapo/ppm_gen you can do the same conversion factor if the PP/DS PPM has to also be 1 unit.
    Hope this helps
    Ian

  • Infinity woes Speeds less than 1Mb/s!

    Please Help!
    I've been back and forth with BTIndia for two weeks and I'm now starting to feel nothing will help me!
    I've recently moved up from BTBroadband Option 3 to BTInfinity.
    My main machine is a 2.66 GHz iMac connected to the HomeHub via Ethernet (I also connect a couple of PCs via Ethernet and Wifi).
    The speed on ADSL was pretty consistent and acceptable - I could stream Youtube and the like and p2p was fast enough for me to download quickly. I could generally download up to 1.4MB/sec actual - which was fine.
    The OpenReach engineer arrived on 20th December and assured me that the line from the Green Street Cab was good and I should expect speeds of 37.5 MB/s download, 10 MB/sec upload. I didn't seriously expect that but would have been happy with a speed bump of Double my previous speed. I didn't. Not by a long way!
    He checked the line and confirmed a Line Speed of 38.5 MB/sec and went away. Didn't check my actual browster DL speed. It was appalling. After a day of buffering on any streamed video and App updates on my iPad that took hours instead of seconds I tried a couple of online Broadband Speed checkers and they all said the same thing. An upload speed of 7-8MB/sec (Fine!) and a download speed of Less that 1MB/sec!!!
    I called BTIndia and they arranged (in fairness, quickly) an engineer call-out. He checked the equipment and said it was all fine and was stumped as to why my DL speed was SO slow. He thought maybe my IP profile had not been configured properly and after a long time got through to "somebody" who promised to check it. Upshot...Nothing changed.
    Called BTIndia again...another engineer visit. He heard from the previous OpenReach guy that the Equipment/Line from Cab to socket was fine so he tried a "Bait and switch" - I THINK rewiring between the "Infinity" cab to the phoneline cab. I'm very vague on this so I may be wrong.
    Lo and behold! Infinity speeds of 38 MB/s!!! Bliss.
    Off he goes and 10 minutes later Bam! Back to 1MB/s!! What the?...
    I've had ANOTHER OpenReach engineer visit on the 3rd January and the same story. Equipment is fine. Something somewhere is not configured correctly.
    I am BEGGING!!! someone out there that has heard of a similar problem. Please...Is there a solution? What questions should I be asking BTIndia? I'm not an TCP/IP expect and nobody seems to know what to ask to whom?
    Sorry the post is so long, but I wanted to make sure you had all the info.
    Cheers
    Mark W

    Here is the speedtester results
    FAQ
    Test1 comprises of two tests
    1. Best Effort Test: -provides background information.
    Download Speed
    2234 Kbps
    0 Kbps
    38710 Kbps
    Max Achievable Speed
    > Download speedachieved during the test was - 2234 Kbps
     For your connection, the acceptable range of speedsis 12000-38710 Kbps .
     Additional Information:
     IP Profile for your line is -38710 Kbps
    2. Upstream Test: -provides background information.
    Upload Speed
    6271 Kbps
    0 Kbps
    10000 Kbps
    Max Achievable Speed
    >Upload speed achieved during the test was - 6271 Kbps
     Additional Information:
     Upstream Rate IP profile on your line is - 10000 Kbps
    This test was not conclusive and further testing is required.This might be useful for your ISP to investigate the fault.If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.
    Pretty Woeful eh?

  • Broadband keeps slowing down to LESS than dialup s...

    Hi, Ive noticed a problem intermittently with my broadband (in addition to the disconnects Im still experiencing on the pc as detailed in another thread) where the speed of it will drop to 20-30BPS (note NOT kbps or Mbps but BYTES) which then forces me to reset the router.
    I do NOT have a homehub as even though I was never issued with one at all (had the old voyager 205 which broke) and am using a belkin router.
    This has happened twice today, both times in order to restore the speed to my internet and the various devices that run it, Ive had to pull the cable out the back of the router to reset it as during this period, I cannot even load the wholesale speed checker let alone the speedtest.net one on the pc. I manage to initiate a speedtest.net speed check on my tablet via the app but this never comes to fruition during this period because the speed is far to slow to even finish the test.
    Ive tried leaving the router alone for over an hour when this happens, and it still makes no difference, the speed steadfastly refuses to rise unless the router is reset.
    Is this likely a router issue (it is a fairly ageing 8 years old now) and am I better to just replace the thing.
    Current router stats having just been forced to reset it again due to absolutely NOTHING loading, not even google after a 10 minute wait.
    ADSL Status Information:
    Status
    Data Rate Information
    Defect/Failure Indication
    Statistics
    Status:
    Configured
    Current
    Line Status
    SHOWTIME
    Link Type
    Fast Path
    [Go Top]
    Data Rate:
    Stream Type
    Actual Data Rate
    Up Stream
    1147 (Kbps.)
    Down Stream
    18231 (Kbps.)
    [Go Top]
    Operation Data / Defect Indication:
    Operation Data
    Operation Data
    Upstream
    Downstream
    Noise Margin
    3 dB
    6 dB
    Attenuation
    0 dB
    --- dB
    Defect Indication
    Indicator Name
    Near End Indicator
    Far End Indicator
    Fast Path FEC Correction
    0
    0
    Interleaved Path FEC Correc
    0
    0
    Fast Path CRC Error
    0
    0
    Interleaved Path CRC Error
    0
    0
    Loss of Signal Defect
    0
    0
    Fast Path HEC Error
    0
    0
    Interleaved Path HEC Error
    0
    0
    [Go Top]
    Statistics:
    Received Cells
    21386
    Transmitted Cells
    23239
    What is interesting to note, is even after 5-6 days uptime on the router, it no longer reports any errors at all and since the exchange was upgraded to the 21CN lines from the old capped adsl lines, and since then, its also stopped reporting my attenuation.

    The contract with BT was renewed at the very late end of 2012 when they moved our line up to ADSLmax after a long fight to get my capped 2meg connection changed, and it was the sales team who told me then that I would have to pay for a homehub if I wanted one, and they quoted a price which was somewhere around £35 if I recall correctly.
    If I was to go to say Currys/Argos tomorrow and get a new router (probably faster than trying to negotiate a home hub with BT) would something like this one be the right one to get for example (in terms of connection to phone line rather than a cable line) http://www.currys.co.uk/gbuk/computing-accessories/networking/bt-wireless-routers/netgear-dgn2200-n3... (would also need a LOT of ethernet ports as those are my preferred connections for what I use my internet for which is Xbox360/online gaming). The only things that currently use the wireless facility in the house are the Samsung Galaxy Tab 2 and a Samsung ace Smartphone and on odd occasions, a blackberry, everything else is connected via ethernet.
    *edit* realised I had linked the Cable version of the router not the Phone line one.

  • My battery life on iPhone 4 with OS 5.0.1 is down to less than 3 hours...

    Hi, I am completely frustrated over the iOS battery problem... i am getting a little bit over 3 hours on a 100% charge... My phone is extremely HOT inside and outside of the case... THIS IS NOT WORKING OUT FOR ME... This is also destroying the life of my battery.... Why am i not able to down grade my phone if the will solve my problem...I NEED HELP... I have been dealing with this problem from the day IOS 5 was released...
    And its not my settings...
    My brightness is down almost completely...
    Location is off
    notifications is off
    Push is off for all related apps...
    apps are completely off from running in the background... What am i to do now?
    I now have a crippled phone if i can't use any of the features....
    I have backed up and restored my phone more than 5 times hoping it will fix the problem.... IT DID NOTHING!!!!
    Feb of 2k12 what am I do do??
    HELP PLEASE!!!!
    [email protected]
    I have backed up and restored my phone more than 5 times hoping it will fix the problem.... IT DID NOTHING!!!!

    I just got it yesterday I upgraded from blackberry they said I have 14 days but if I return it have to pay $35 overstocking fee

  • How can I get a refund from my iCloud purchase less than 24hrs ago

    I purchased the iCloud 20gb extra storage yesterday, and after quickly realising it did not meet my needs & deleted my icloud account , shortly after i received a conformation mail from apple that my bank account has been debited £28.00 I have spent the whole evening going round in circles unable to get the message through that I require a refund into my account.

    Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

Maybe you are looking for