Infinity & Extension

Hi,
Excuse me if this has been talked about before (I'm sure it has)
I am building an extension on the ground floor right side of the main house and want to use it as a cinema and TV room.
My Infinity modem and Home Hub are in my home office three floors up on the left side of the house.
I want to ensure the fastest speed possible is in the new room to stream movies etc., with wired and wireless broadband. I see two methods to achieve this?
1. A Cat6 link from from the BT white modem(Lan2 port, currently not in use and a white label stuck over it) to a second router in the extension, possibly a TP-Link TD-W8970 or,
2. A Cat6 cable from an 8 port Gigabit switch box in the office and a second daisy chained switcher in the extension.
Being not to knowledgeable in this area, which would work the best with the least amount of configuration.
Many thanks in advance for any pearls of wisdom
Les01
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The speed would be more guaranteed using cable rather than powerlines.
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Similar Messages

Infinity extension connector types ?

Had BT Infinity for a while now and all OK(ish). On installation I had a 6 meter extension between the master socket and the Openreach modem fitted as I wanted the modem (and Home Hub) at the other side of the room.
I now don't need the extension as the modem will now sit next to the master socket. Problem: I unplugged the extension from the master socket and tried to plug the modem straight into the master socket > problem was it wont go in as it's not the same connector on the master socket as the socket on the end of extension. Hope that makes sense. This means I have to have the 6 meter extension lead in there.
Can somebody explain the connectors (RJ11/RJ45) to me and what I need to get around this. Is there a small lead that I can get with the correct connector to go straight from my OR modem to master socket?

A simple dsl cable with rj11 plugs on both end will do the job.

Infinity extension - What wires go where for RJ11 ...

Hi all,
I had the engineer over today to install Infinity. Everything working good and he left me some CAT5 and an extension box as I want to extend the line to different part of the flat at a later date. However, I fancied doing it now but am having some issues getting the extension to work. I've followed the engineer's instructions which were:
Faceplate off and CAT5 single strand into 2 and 5 on the extension point (orange in 2 and orange/white in 5)
Now I cant' seem to figure out where the orange/white etc goes on the extension box - does it go into 4 and 5? This will be for an RJ11 connectotr o the homehub.
Here is the extension box:
Any ideas?
Many thanks!
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woobl wrote:
Figured out what was the issue - I was going into the phone line extension conections - not the DSL connections that were on the other part of the faceplate!
Yep thats what I was trying to say. 2 and 5 is for the phone line. Not the dsl, unless its not filtered.

BT Infinity Installation Queries

Hi All
I'm considering purchasing either BT Infinity (most likely) or talktalk's FTTC offering, but had some questions about the in-home installation procedure.
As I understand it, an Openreach engineer will pay a visit regardless of ISP to:
a) Install a new BT master socket
b) If neccesary install an 'Infinity Extension Cable'
Firstly, question regarding a. The house is owned by my parents and some time ago my dad moved the master socket into the loft for the sake of neatness-is that going to be an issue when the Openreach engineer turns up, i.e. is he going to refuse to work on the unit and/or will there be legal implications (according to many posts on various sites the latter is now an urban myth and BT really don't care) If they do refuse, is he likely to leave the box for me to do it myself?
Secondly, re the extension kit, can someone describe it to me? I assume it's just an RJ11 plug to plug cable to run from the filtered port on the master socket to the location of the modem, and have heard it's a bit of CAT5 cable-is that all correct?
This might cause an issue-my Dad won't allow any cables to be run externally around skirting or coving, so will probably have to run from master socket in the loft to wherever the modem/HH will be sat via the conduits already in use by phone cables/power sockets. Depending on thickness of cable this could be tricky-a bit of CAT5 cable would probably fit but even an RJ11 plug might be tight.
Will the Openreach chap help if it becomes that involved, and will be know how to cut and re-crimp the cable if the connectors need to come off? Same question as with the master socket if he can't/won't get involved-will he leave the cable, I imagine I can probably find instructions somewhere on the net to re-crimp it. If he can't leave the cable, can I knock one up myself with a bit of CAT5 and some RJ11 connectors?
Many Thanks
Rob

The Openreach modem will have to be located up in the loft, unless the OR engineer moves the master socket to the downstairs, but either way a wire is going to be needed to run from the loft.
The engineer will fit a socket like this:
and as for the data extension kit, its basically a Cat5e (Ethernet cable) that will be run up to 30metres, and with a reasonable job for the engineer, they won't go all out of their way. As the OR modem has to be located near the master socket to achieve the full speed.
As for the crimping business Im not to sure myself.
Regards Edd
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BT Speedtester

BT Infinity tomorrow!

The engineer is coming tomorrow and we have ordered the 80/20 but estimated 76/20 which is good.
Does having the Infinity extension kit slow down speeds? Would I be better off moving the master socket? (I hear Tea and Biscuits gets it moved for free)

'the engineer will move the master free anyway if you ask'
Not quite, the decision to move the master socket, convert a LJU into an NTE or provide a Cat5e Data Extension is at the discretion of the Engineer who bases his/her decision on ultimately what is easier and quickest.
Engineers are performance managed on how many jobs they do a day so one isn't going to spend 3/4 hours on site moving an NTE then having to run yet more cabling to hook up any existing extensions when they could just spend an hour running one Cat5e Data Extension Lead.

How do I cancel a cancelation?

I've just had one of the craziest days of my live.
To start with I'm deaf to the extent that I cannot carry out a normal telephone conversation.
A few days ago I was advised that we now had Infinity 1 in our area and asking whether I would like to sign up for it. As the monthly charge was more or less what I was currently paying I signed up for it on-line. But in thinking more about the fact that due to there being no power point within easy reach of the BT Master socket I am currently connecting via a self installed 40 foot hard-wired extension it looked as though I would also be looking at needing an Infinity extension kit etc.I decided to cancel the infinity order, stating that I could not afford any additional charges. Asking that any response be sent via email
I then received an email with an offer to reduce the additional charges which would remain open for five days. I declined the offer requesting that everything be left as is and that infinity should not be activated as scheduled,which was today.
But mid-morning today I suddenly lost my broadband connection so all I could do was to get my wife to phone the BT help line and once connected let me explain by telling them I suspected that infinity was in the process of being activated and would they please stop it, as it has been cancelled. Then having to pass the phone back to my wife for their reply.
But it became obvious that the help site were going through the usual diagnostic checks of a dropped broadband connection with the guy calling back at intervals to see what he had suggested we do had been successful. To give the guy credit for perseverance he must have called back at least six or seven times.
At one point we were transferred to another part of BT who hearing what happened placed an order to revert our service back to ADSL2+. But as this would take five days she passed us back to the technical help line to get us back on-line sooner.
In the middle of all this our phone battery ran out so we then moved over to our mobile phone.
The last time the help line called I asked whether we were on infinity if so then our HomeHub 2.00 would not connect no matter how he tried - he didn't know and would call us back after checking.
Not getting a call back I finally set-up the Home_hub 5 and bingo it worked. BT speedtest showing Connection 39.9 Mps - Download 39.5 - Upload 8.30. All over a 40 foot plain old phone cable extension. Which is quite an improvement over the 10Mps download I'd had previously.
So now I have some-how to cancel my cancellation and somehow find out who I need to contact to cancel the order to revert from infinity back to ADSL2+. Something that I'm not looking forward to given today’s events.

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BT Infinity - Master and Extension Sockets

Hi all,
Last night I got talked into signing up for BT inifnity + TV which they are due to install within the next few weeks however, i didnt realise that they have to connect the hub to the master socket which is currently located in my kitchen! My existing hub is connected to an extension socket located in the lounge and this is where I want the new hub to be located. I see that they can provide 30m of wiring but I dont want wiring all over my house! Can they make the existing outlet in the lounge the master socket and make the existing master socket the extension? (without any new wiring!). If they cant do it i will have to cancel.
I have tried to contact BT about installation but cant seem to find a number to call.
Thanks

Thanks for that correction. I can understand that some of the households where instattions are undertekn must be a nightmare to work in.
So, provided there are no safety issues, as a rule the OpenReach engineer will install the HH5 in the location of the customer's choice without them having to pay BT £130 for moving the MS?
To repeat, my experience like that of many other BT customers is that the OpenRreach engineers are very helpful and will move the MS subject to the caveat from Helios.
The customer's main problem may be with the management of the order by BT customer services: my order was never closed, locking me out of My Broadband on the My BT Portal and my phone line account Anytime Calls and International Freedom add-ons were removed from My Phone after being charged x2 for them! Two weeks and several calls and chats with customer suppport and this is still the case.
BT Infinity is good though.

QUERY REGARDING INFINITY DATA EXTENSION

Im having Bt Infinity installed on thursday and I want to have Hub in the room upstairs where the pc is located.My master socket is downstairs in the hall. Im very confused after reading some entries on this forum. Is their a charge for installing the data extension kit or is it part of the free install ?? http://bt.custhelp.com/app/answers/detail/a_id/9652 The information on this link seems to suggest their is a fee for any internal wiring work undertaken (data or telephone extensions). Is their any of the mods who can give me a definitive yes or no regarding a charge for this. Thanks

I had Infinity installed last week with a similar setup to what you describe. The OR guy made the existing extension socket upstairs the master and the downstairs socket which was the master an extension. He used a spare pair of cores in the existing extension cable to do this so no additional wiring as such was required. Everything works just as it should.

BT Infinity Data Extension Kit Performance

Hi,
I am due to get BT Infinity installed and I anticipate I will need about 20m of the Data Extension Kit supplied during installation. Does use of this kit make any difference to the download\upload performance? I would be keen to hear of performance of people that use this kit.
Many thanks,
Scott

Performance will not degrade enough for you to notice, i have 3 20m extensions to 3 pc's across the house, all of them report 35mb download speeds without any loss of performance.
Using a Draytek Vigor 2820 router with the infinity modem going straight into it, i don't use the BT Homehub.
The extension is just a standard cat5 cable.
Good luck

BT Infinity - Data extension costs?

So I've just ordered BT Infinity, and it's likely I'll need a few metres data extension to place the router someplace suitable. Now I assumed this was a free option, but after reading the last two lines of this page, I'm not sure. Does data extension cost more to install, and if so, how much?
Thanks everyone

they run it along skirting boards and drill a hole through your door frame,just ask the engineer when he arrives,he will explain everything in detail they will put a new front cover on your exsisting main box...this will have two sockets.
one for your normal phone line and the other for infinity.
Q. There is smoke coming out of my open reach box... so can I have a new one.
A. Sorry sir, The fault is showing at the exchange so your box should be ok.
BRING BACK UK CALL CENTRES!!!!!

Purchase Infinity data extension kit?

Hi
Sometime in the future I intend to get BT Infinity, but just at the moment I am doing some building work where I would like to put in place the 30 meter data extension cable so it’s there ready.
Does anybody know where I can purchase the BT Infinity data extension kit?
Thanks
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(corrected ... ryant 704 is quite right)
Put in cat5e or cat6 wiring. If that is terminated with telephone type connections it will act as a data extension kit.
Or it may be better (you didn't give details of your house arrangements) to keep the modem near the current master socket, and connect it via the same cable with ethernet termination to a remote router. There is always some speed loss from data extension kit (maybe trivially small), but shouldn't be any loss with a modem/router connection up to 100m or so.
Either way, once the cable is in you can decide later how to use it.

Infinity Data Extension - will it spoil the decor?

I'm seriously thinking about Infinity but the master socket is downstairs and the existing hub and everything connected to it is upstairs. Obviously I need the data extension kit. So, how discreet is this? Will the engineer run it along the same path as existing phone extensions? Will he provide a nice neutral grey to match the paintwork and keep SWMBO happy? Will he run it under carpets? Distance from master socket to hub location is about 2.5m vertically and 7m horizontally.
Steve
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Would this cost money to have the kit installed? I understand it is simply an Ethernet cable where the most standard cable can deliver speeds of 100mb which you can buy for £5.00 or less.
I just want to know as I would happily install it myself if this was the case...
Thanks

BT Infinity Home Extension Kit - Wall socket to Da...

Hi,
I have two lovely house rabbits that I want to throttle, although I've guarded their access to the area, have bitten through the cable from the wall socket to the data extension kit.
The cable between the two appears to be bespoke 2 pin RJ11 twisted pair cable for this purpose and the RJ11 cable I have that fits the socket is a 4 pin connection without a twisted pair doesn't work.
BT have been great as when I asked what the cable the guy who dealt with my call didn't know and just offered to send a cable pack, which is fantastic but I need some spares for a pre-emptive strike against the fluffly ones.
Anyone have any ideas? My google-fu is turning up lots of questions regarding the connection to the home hub.
Thanks in advance.

Its should be two or three pair cat5. You can use normal 4pair cat5, if you cant get hold of two pair. Only one pair is required if its a vdsl data extension for the infinity modem.

BT Infinity - Home Hub extension cabling

Hi,
I've been pursuaded by BT to upgrade from my current Option 3 to BT Infinity. However, my current Hub is in an upstairs bedroom while the master socket is in the hall. I want to keep these locations as I have 4 items connected to the Hub by ethernet. I understand that the BT engineer will fit a new master socket and then run an extension cable (seems to be standard Cat5e) to the bedroom.
However, my wife is adamant that she doesn't want cable clipped to her newly painted skirting. Is it possible to route the cable externally using Cat6? Failing that, can I connect the Infinity Modem/Hub to the existing (voice) extension socket using a snatdard microfilter? This BT page http://bt.custhelp.com/app/answers/detail/a_id/13727/c/346 suggest that this is possible, although presumably we'd lose some speed.
I'm inclined to cancel the Infinity order, but when I rang BT they assured me that the engineer would be able to sort something out. Is this likely or am I wasting a day waiting at home?
Cheers,
Andy

OK, sounds like it's worth going ahead with the upgrade to Infinity. With luck I can pursuade the engineer to put the new master socket at the end of a voice extension. If not, I'll get him to wire up the new extension from the master socket in the hall to the hub in the bedroom but without nailing the cable to the skirting. I can then replace this with a pair of homeplug adapters.
Also, yes I'd spotted that the new hub has only three Ethernet ports so I'll also have to add a switch - unless I go the homeplug route and get one with extra ports. I'd prefer to keep my four devices connected by ethernet - these are a PC, a NAS acting as a media server, a NAS providing backup storage and a media player running. I don't want to shift any of these to wireless as there are already at least 20 devices registered on the existing hub...
Thanks,
Andy

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