Infinity latency issue (Evening) - NI

Hi all,
I am currently having issues with our Infinity with regards to our ping/latency (I see other forum users are not that far off with related issues) and any help would be appreciated. The issue has being ongoing for the last few weeks causing online gaming to become hugely frustrating as a FPS gamer. Our Infinity is FTTC only with Copper to the house with the BT cabinet located on the street behind us (Aprrox. 300 yards) and currently run a Homehub 2 with the Openreach modem on the unlimited Infinity package (2?).
I have being monitoring our ping over the last number of nights, and as like a few other forum users, my issue seems to arise in the evening so far - 6:30PM onward (I will have to monitor weekends during the day and night).
Ping to UK and EU servers used to be great, always on the good side of 35ms. Now, EU servers has turned into a lag fest after 6:30PM and my ping can be anywhere from 70/80ms to 120ms depending on the night and UK servers has crept up to around 50ms and a bit more at times.
I have done the BT wholesale speed tests and the results are below:
As an example below is a trace route done on a COD German server done before 6:30PM tonight:
Tracing route to 176.57.141.240 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms api.home [192.168.1.254]
2 * * * Request timed out.
3 * 17 ms 18 ms 31.55.185.197
4 18 ms 18 ms 17 ms 31.55.185.232
5 21 ms 23 ms 23 ms 195.99.127.16
6 19 ms 19 ms 19 ms 194.72.31.135
7 19 ms 19 ms 18 ms t2c3-xe-2-1-3-0.uk-lon1.eu.bt.net [166.49.211.19
4]
8 19 ms 19 ms 19 ms 193.159.165.81
9 34 ms 34 ms 33 ms f-ed8-i.F.DE.NET.DTAG.DE [217.5.95.126]
10 34 ms 33 ms 33 ms dtag.ociris.com [80.95.152.123]
11 33 ms 33 ms 33 ms 176.57.141.240
Trace complete.
And same server done at 9:00PM (Ping show in trace is pretty reflective of in game latency/ping):
tracert 176.57.141.240
Tracing route to 176.57.141.240 over a maximum of 30 hops
  1    <1 ms    <1 ms    <1 ms  api.home [192.168.1.254]
  2     *        *        *     Request timed out.
  3    18 ms    17 ms    17 ms  31.55.185.197
  4    18 ms    17 ms    18 ms  31.55.185.232
  5    22 ms    23 ms    23 ms  195.99.127.16
  6    19 ms    19 ms    19 ms  194.72.31.135
  7    18 ms    18 ms    18 ms  t2c3-xe-2-1-3-0.uk-lon1.eu.bt.net [166.49.211.19
4]
  8    21 ms    19 ms    19 ms  193.159.165.81
  9   102 ms   102 ms   103 ms  f-ed8-i.F.DE.NET.DTAG.DE [217.5.95.126]
 10   116 ms   115 ms   114 ms  dtag.ociris.com [80.95.152.123]
 11   112 ms   111 ms   113 ms  176.57.141.240
Trace complete.
 Hopefully I haven't left anything out.

I know this isn't what you are going to want to hear, but BT are responsible for everything up to roughly hop 7. Hop 8 could possibly belong to BT but hop 9 appears to have crossed into the ownership of dtag.de (Deutsche Telecom). This probably means the problem is either the link between Deutsche telecom and BT, or more likely, a problem within Deutsche telecom themselves.
I don't think BT will be able to help you with this.
When you are getting the issue on the German COD server, can you try quitting and connecting to a UK COD server to see if you have the same issue. I am fairly certain you won't have the same problem as you won't be routing through the faulty equipment.
I noticed you also mentioned above that in the evening the UK servers creep up a little. Can you try using WinMTR to run a trace and post the results in here. Should also help identify where in the UK the issue is happening. 

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    When it happened this last time, I had one audio file playing a guitar track I just laid down and I flipping through different drum samples for a programmed beat as the loop played. A couple of the kits took a little while to load and seemed to "bog" things down for a second, then it loaded and was fine... but along came the latency! And it's won't leave.

  • Bus latency issue

    I am sure there is a simple solution to this ... I haven't found it on my searches yet.
    In Logic 7.2 I am routing BFD auxiliaries to one bus and running some overall compression and eq. Now I have latency on the bus and it is lagging behind the rest of the tracks. What can I do to compensate and pull it back up to speed with the other tracks?

    I am sorry no one has seen fit to help you with this problem however help is at hand please take time to read this very carefully. I believe this is your answer you seek, The reason I have gone into such depth is simple so that you will have a grounded understanding of how logic address the problem and also what plugs in Logic have Latency within them by default. Well here goes
    Logic Pro 7.1: Full Plug-in Delay Compensation can cause late recordings and increased latency
    In Logic Pro 7.1, if you set Plug-in Delay Compensation to All, any new tracks you record will be late and out of sync with previously recorded tracks. You may also experience increased latency when playing Audio Instruments live. Here are some concepts behind the issue and tips for resolving it.
    About full delay compensation
    One of the new features in Logic Pro 7.1 is full delay compensation across busses, aux channels, and outputs. This means you can place plug-ins that normally induce latency on busses, auxes, or outputs, and the audio routed through these plug-ins will be in sync with everything. Logic achieves this by calculating the amount of delay caused by plug-ins assigned to a bus, aux, or output, and delaying the streams sent to other busses, auxes, or outputs by an appropriate amount to line everything up. This ensures that all tracks will be synced to sample-accuracy.
    Example scenario
    To give you a better understanding of what's going on here, let's say you have a simple song with a few drum, bass, guitar, and vocal tracks. All the drum tracks are routed to a bus with several plug-ins inserted that together induce 500 ms of latency. The vocals are routed through another bus that has a set of plug-ins that induce 250 ms of latency, and the bass and guitar tracks are routed straight to the main outputs without going through any latency-creating plug-ins. If latency were not corrected, then the bass and guitar tracks would play 500 ms in front of the drums. The vocals would be 250 ms in front of the drums but 250 ms behind the guitar and bass.
    With full delay compensation engaged, Logic Pro will delay the streams sent to the outputs for guitar and bass playback by 500 ms to line them up with the drums, and will also delay the bus the vocals are streamed to by 250 ms to line them up with the drums and guitars. The precise calculations are handled for each stream automatically. During playback and mixing, the delay created to compensate for plug-in latency is imperceptible, but it can cause problems if you do any tracking after turning on full plug-in delay compensation. These recordings will be late because of the delay that Logic imposes to compensate for latency. The degree of lateness will vary, depending on which plug-ins are in the signal chain.
    Eliminating latency
    There are several ways to deal with these latency issues. The best way is to simply avoid setting up any signal routing that involves using plug-ins that create latency on busses, auxes, or outputs until you are done tracking. Once you start mixing, go ahead and set up any routing you like, including setting Plug-in Delay Compensation to "All."
    If you can't avoid recording tracks after setting up such a routing scheme, then bypass any plug-ins you have on busses, auxes, or outputs that create latency, and change your delay compensation setting from "All" to "Audio tracks and instruments" while you are recording. You can quickly bypass plug-ins by Option-clicking on their inserts in the Track Mixer. You can toggle the Plug-in Delay Compensation setting by choosing Logic Pro > Preferences > Audio > General, or by setting up a key command for "Plug-In Delay Compensation: All." This key command will toggle the delay compensation setting between "All" and "Audio tracks and instruments." When you finish recording, re-enable the plug-ins on the busses and toggle the delay compensation setting back to "All."
    Note: Bypassing plug-ins on Outputs will not eliminate the latency that they create. To eliminate it, you must remove these plug-ins entirely from the Output's insert slots.
    If you are recording audio, another strategy would be to choose Audio > Audio Hardware & Drivers, then disable Software Monitoring. You would then need to monitor your recording via an external hardware mixer, or third party software mixing application that may be provided with your audio interface. When Logic is not providing software monitoring of incoming audio, then it can correctly position audio recordings even when full delay compensation is enabled. It is important to note that this technique will not help with recording Audio Instruments.
    For the same reasons as described above, you may get increased latency when playing Audio Instrument tracks live if the delay compensation is set to All. As with recording audio tracks, try to complete any Audio Instrument recording for a song before turning on the full delay compensation. If you find it necessary to add a new audio instrument recording after setting up a signal routing that involves latency-causing plug-ins on busses, auxes, or outputs, then follow the same advice stated above for adding recorded audio. You may also notice that the meters on busses, auxes, or outputs that have delay-compensated plug-ins will not be in sync with the tracks that are routed through them—however, the audio will be sample-accurate. Additionally, the Song Position Line's visible position will not be compensated. Unless you are using an exceptionally large set of delay-compensated plug-ins, this should not be particularly noticeable.
    Another effect with delay compensation set to All is that MIDI tracks triggering external sound modules will be out of sync. This is because Logic has no direct control over the audio output of external devices. A possible solution for this would be to route the audio outputs from the external MIDI devices to inputs on your audio hardware and monitor them through Logic. This way, the audio streams from the MIDI devices can be compensated during playback. Using Logic's External instrument to route MIDI to your external devices is an ideal way to work in this situation.
    Here is a list of Logic plug-ins that cause latency:
    Adaptive Limiter
    Limiter
    Multipressor
    Noise Gate
    Silver Gate
    Linear Phase EQ
    Match EQ
    EnVerb
    Space Designer
    Denoiser
    Pitch Correction
    Pitch Shifter II
    Vocal Transformer
    Some third-party Audio Unit plug-ins may also cause latency—refer to the user guide for the respective products to see about this. All plug-ins that run from DSP cards such as the PowerCore or UAD card have inherent latency. Logic Pro compensates for the latency of any of these third party plug-ins, but as with Logic's own plug-ins, avoid assigning those that exhibit latency to busses, auxes or outputs until you are finished with tracking.
    You may also find that simply bypassing plug-ins that run from DSP cards will not be sufficient to correct the latency they induce. If you are using these plug-ins, there are a couple of ways to deal with this. One would be to remove the plug-in entirely while you are recording tracks, and then re-insert them when you're done recording. Be sure to save your settings for each of these as a preset first, so that you can recover the appropriate settings when you re-insert them. Taking this idea a bit further, you could save the entire channel strip setting for each bus, aux or output that uses plug-ins that cause latency and then easily reassign everything for each channel in one go.
    I hope you will get something useful from this good luck

  • Annoying latency issue, help please!

    Hi there,
    I just purchased an M-Audio Firewire Solo interface to use with Logic Pro.
    Ive set it up using the Aggregate Device setup so I can use my Macbook speakers/headphone when Im not at home.
    Whenever I use Logic's Guitar Amp Pro on a guitar track, I get so much latency.
    I thought it might be an issue with the interface (even though it's advertised as having zero latency) but the thing is, if I try to record the guitar signal with Guitar Amp Pro switched on, I get latency, and when I record the dry signal, there is no latency.
    Then I add Guitar Amp Pro (no other effects) to the track and the latency starts again, even on playback not record!
    Anyone have any ideas what might be causing this?
    Im running a Macbook 1.8CD with 2GB RAM, although Ive never had latency issues before even when using large amounts of MIDI instruments simultaneously along with real instruments and multiple effects.
    Thanks

    Turn the Plugin Delay Compensation in your Audio prefs to "all", so then at least the latency of the playback should go away. Concerning the latency when using GAP in live mode try the lowest possible Buffer setting in your Audio prefs, that should improve it. Also make shure there is no Adaptive Limiter inserted in your channel strip as it delays the signal due to it's lookahead function.
    Message was edited by: Sampleconstruct

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