Infinity profile getting lower and lower.

Hi.
I moved over to Infinity about 3 weeks ago. Since then, my profile as kept dropping. I was quoted 37 meg on the checker. When the Engineer came, i synced at around 28 meg. It then went upto 33 meg a few days later - but since then, it as kept dropping. I am now Getting speed tests of around 13-14 meg on both the BT diagnostic test and speedtest.net. These are roughly the same speeds i was getting on ADSL2+. My line attenuation was 24 on ADSL2+
Here are my test results:
Download speedachieved during the test was - 13.66 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-17.42 Mbps .
Additional Information:
IP Profile for your line is - 17.42 Mbps
Upload speed achieved during the test was - 7.01Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Any advice would be greatly appreciated.
Thank you,
Mick.

Been keeping tabs on the profile. I think i'll contact the moderators on here.
1. Best Effort Test: -provides background information.
Download Speed
12.04 Mbps
0 Mbps
17.42 Mbps
Max Achievable Speed
Download speedachieved during the test was - 12.04 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-17.42 Mbps .
Additional Information:
IP Profile for your line is - 17.42 Mbps
2. Upstream Test: -provides background information.
Upload Speed
7.73 Mbps
0 Mbps
20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 7.73Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

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