Info about tracks seems to stick even though I change it

I put an audio book onto my iPod shuffle 4th (or maybe 5th) gen. To start with the order was messed up. Both listing-wise in iTunes and playback on ipod. I then worked out how to order this particular audio book correctly (by using disk numbering, 1 of 3, 2 of 3, 3 of 3), and this got the order correct as listed in iTunes. But the incorrect ordering stuck so far as playback on the iPod went. So, just to clarify: Correct order listed in iTunes, wrong order played back on iPod.
I tried deleting all the audiobook files from the iPod and recopying them back on. Various other changes to try and get the right ordering to stick -- for playback. But no. The ordering remained messed up on playback, but looked fine in iTunes order.
What I had to do to fix this was reset the iPod back to its factory settings, then copy the correctly listed audiobook onto the iPod. Then the playback order was correct.
My question (becuase I've now got a similar but different problem): How to achieve what I achieved by resetting back to factory settings and copying files on again, without doing a factory reset? How to get info to stick, take effect, on the iPod? It seems the iPod, once it gets a version of a bunch of files, won't allow you to change that info about those files. Please help. I'm really struggling with this iPod. I can programme C and PHP etc. but I can't get my iPod to work properly. Really not happy.

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